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Quarterly ReportQ1 2017
Making it happen. Delivering results.
Defining tomorrow, today.
The Charleston Metro Chamber jump-started 2017 by delivering more for all who work and live in metro Charleston. Talent outcomes are increasing the strength of today’s and tomorrow’s workforce. The Business Advocacy team is on the ground, literally, at the local, state and federal levels, advocating for employers and their employees. Leadership opportunities are expanding for professionals at all career stages and Membership benefits, value and engagement are at an all-time high.
“ Accreditation validates a chamber as having programs that benefit its local economy and positively influence its community.”
Raymond P. TowleU.S. Chamber Vice President of Federation Relations and Institute
for Organization Management
*7,000 Chambers nationwide
of chambers receive 5-Star AccreditationLess Than 1.0%
achieve 5-Star Accreditation three timesLess Than 0.2%
of chambers in the nation are accreditedOnly top 3.0%
Accreditation shows the Charleston Metro Chamber’s dedication to:• Reviewing, improving and promoting strong business practices• Recognizing leadership and outstanding contributions to the community• Supporting the principles of free enterprise and promoting pro-growth
policies at federal, state and local levels• Establishing best practices and staying in-step with industry changes
For the third consecutive time, the Charleston Metro Chamber has achieved 5-Star Accreditation from the U.S. Chamber of Commerce. To achieve accreditation, which lasts for five years, a chamber must demonstrate quality programs, clear organizational procedures and effective communications by meeting minimum operation and program standards in the areas of governance, program development, government affairs and technology.
“The Five-Star Accreditation is a testament to the hard work and passion of the staff and volunteer leaders. This chamber is by far one of the best in the nation. No other organization in the region is more committed to growing our community in a positive way,” said Patrick Bryant, Chairman of the Charleston Metro Chamber Board.
What This Means for Members and Metro Charleston
METRO CHARLESTON CHARLESTON METRO CHAMBER OF COMMERCE
74th largest metro (population) 36 staff members
1,600 members
244 years of business support24th fastest growing
metro in the U.S.
45 new people per day
MembershipGOAL: To attract, engage and retain members through exceptional value, benefits, assets and services
New Members by Level
6% Associate Member $250+
68% Business Partner $500+
9% Executive Business Partner $1,000+
9% Bronze $3,000+
2% Silver $5,000+
6% Subsidiary n/a+
New Members by Size
62% 1 - 50 Employees
38% 50+ Employees
New Members by Industry*
43% Professional Services
15% Hospitality
10% Financial Services
8% Manufacturing
8% Communications
8% Education
8% Medical
* In alignment with the fastest growing occupational clusters and high demand industries according to the region’s Talent Demand Study Update released in May 2016
MEMBERSHIP SALES
MEMBERSHIP RETENTION
2017 (YTD)2016
2013
75.60%73.75%
76.01%78.44%
80.00%
2014 2015 2016 2017
78% 80%
LOCAL AREA CHAMBERS
Melissa CappsWild Dunes Resort
David StasaitisStasmayer
Brad DavisHendrick Automotive Group of Charleston / North Charleston
Richard GoweLS3P ASSOCIATES LTD.
Annual Retention Rate
8004
20 566131
146 13485
Steering Council Members recruited
Local Area Chambers launched
Events Attendees
Programs, Events& Council Meetings
Learn more and view upcoming events at charlestonchamber.net/localareachambers
Steering Council Chairs
Facebook Groups
CMCC Quarterly Report 2017: Q1www.charlestonchamber.net
GOAL: To initiate, advocate and empower our region to advance a prosperous business environment
Advocacy /Advancement
STATE ADVOCACY
At the State House
Capital and technology improvement bond bill for our colleges and universities
Incentives to attract high-impact (Tech and R&D) jobs
Recurring, sustainable funding for the state’s infrastructure
Real ID compliance
Advancing Legislation to Support Business
33
85
H.3516
S.404
H.3358
H.3722
50
30
09
Days in the lobby
Subcommittee or committee meetings
Leadership Charleston Members visited the State House in February
Meetings with legislators and their staffs
Meetings with Executive Branch leadership and staff
MILITARY SUPPORT
LOCAL ADVOCACY
Charleston region named as one of 8 Great American Defense Communities
Chamber Military Stakeholders
Stakeholders met with Congressman Mark Sanford (R-SC, 1st District) for a military base expansion/retention meeting covering:
• New strategic plan for military expansion in the region• Efforts and priorities including Joint Base Charleston and SPAWAR Atlantic
This distinction honors the unique contributions and unwavering support for our region’s military presence, service members and their families.
The Advocates Weekly eNews
Elected leaders attended the annual
Legislative Reception
Elected leaders participated in Local Area Chamber events
“Thanks for the update, especially
on the business license issue.”
David Hand, President O.L. Thompson Construction Co.
“This is great information and
a way to stay up-to-date”
Stephanie Tillerson, Town AdministratorTown of Kiawah Island
12
7507
647Weekly Advocacy Updates Distributed
Local Business Leaders and Advocacy Subscribers
CMCC Quarterly Report 2017: Q1www.charlestonchamber.net
TalentGOAL: To advance the region’s talent pipeline for today’s and tomorrow’s employers
YOUTH APPRENTICESHIP PROGRAM
“ A grateful Thank You in bold is plastered in my heart towards all of you guys! In February I received my acceptance email and housing instructions from Harvard University for this summer’s Secondary School Program. A large credit goes to the Apprenticeship Program. Certain things excel on my resume because of this program. Without The Chamber, I couldn’t have afforded the textbooks that you all graciously pay for. Thank you Sooo Much.”
Stephanie WaltersYouth Apprentice, Bosch
Share your internship opportunities and view more at charlestonregionalcareerheadlight.com
• Internship Portal to Regional Career Headlight launched
• 19 companies added available internships for college students
48 0975PathwaysEmployersApprentices
CAREER ACADEMIES
60Career
Academies 03School
Districts126Academy Partners22
High Schools 04
New Business Partners (YTD)
CMCC Quarterly Report 2017: Q1www.charlestonchamber.net
LeadershipGOAL: To drive professional development for all career stages
LEADERSHIP DISCOVERY
CAROLINA ASSOCIATION OF CHAMBER OF COMMERCE EXECUTIVES
Alex Glasgow, Leadership Programs Director is now on the CACCE Board of Directors providing consultation to Chamber executives in North and South Carolina on leadership development programs.
27 05 03In the Class of 2017
(exceeding budgeted capacity)Regional Business Leaders Presenting
Months of IntensiveLeadership Development
Anton GunnExecutive Director of Community Health Innovation, Chief Diversity Officer
Medical University of South Carolina
Christine OsborneCEO / FounderWonder Works
Jeff TozziGeneral Manager
Microsoft
Jonathan ZuckerPresident
The InterTech Group
P.J.BrowningPublisher
Post and Courier
CHARLESTON YOUNG PROFESSIONALS
This Q/A formated program is offered quarterly in local area high schools. Outcomes included:• 400 students attended• YPs sharing professional journeys• 1st quarter event featured YP panelists representing
education, hospitality, engineering and financial industries fielding students’ career questions by voice and text.
Dr. Nina DavisDirector of Career ServicesMiller-Motte Technical College
Dustin HaynesPublic Relations OfficerHeritage Trust Federal Credit Union
Josie FitzwaterManagerFleet Landing Restaurant & Bar
Chris HaynesLandscape Architect Davis & Floyd, Inc.
First #YPAMA held by CYP in collaboration with Career Academies on January 26, 2017 at Hanahan High School.
Travelers
Charter plane preparing for take off.You may soon move freely about the cabin…
May 3 - 5
Young Professionals – Ask Me Anything
CYP Initiatives in Progress• New membership engagement tracks
for two diverse member groups
• Involvement in Talent Pipeline development
• One Region Global Competitiveness Strategy Activation
21-30
31-40
68
#YPAMA
Age Groups
METRO LEADERSHIP VISIT
06 242+Programs Attendees
CMCC Quarterly Report 2017: Q1www.charlestonchamber.net
OrganizationGOAL: To operate with excellence as an international leader in the Chamber profession
ACCELERATE GREATER CHARLESTON 2
NEW STAFF RECRUITMENT
Committed from 60 New Investors
Projected AnnuallyThree-year campaign accelerating regional Talent and Advancement / Advocacy
Tim RogersVice President,
Membership
Janie WarrenEvents Manager
Ian ScottSenior Vice President,
Advocacy
Rachel CrescenzoOperations and
Administrative Services Manager
4 new staff bringing increased experience to the 5-Star team:
“ Accelerate Greater Charleston 2 will make a transformational impact on our region, showing what we can accomplish when we choose our vision for the future and set the process in motion to achieve it rapidly and collaboratively.”
Jonathan Zucker, President The InterTech Group, Inc.
118$957,000$218,580
$1,000,000
Investors
Annual Investment (YTD)
ENGAGEMENT
SIGNATURE PROGRAMS / EVENTS
3,7159,455
January
February
March
Legislative Reception
Annual Meeting
Economic Outlook Conference
365400510
26,70290K+
117170 1,2913,180
FollowersFollowers ReachImpressions Earned
New FollowersNew Followers
www.charlestonchamber.net
Sessions Pageviews
Month Event Attendees
EngagementProfile Views
56620
‘16 January ‘17
0
20,000
10,000
30,000
‘16 February ‘17 ‘16 March ‘17
CMCC Quarterly Report 2017: Q1www.charlestonchamber.net
Platinum
BB&TBlueCross BlueShield of S.C.The Boeing CompanyCharleston Branch Pilots AssociationChernoff NewmanCreateSpaceEast Cooper Medical CenterIngevity
KapStone Charleston Kraft LLCMedical University of South CarolinaMercedes-Benz Vans, LLCNBSCPNC BankRichard D. ElliottRobert Bosch LLCSantee CooperSCE&G
Gold
SoteriaSouth State BankStryker CommunicationsTrident Health VallenWal-Mart - Market 36WestRock
Current Leadership Circle listing as of March 15, 2017
AECOMAstenJohnson Inc.AT&TATI - Advanced Technology InternationalAvison YoungBank of America Merrill LynchThe Beach CompanyBelmond Charleston PlaceThe Brandon AgencyC.R. Hipp Construction Inc.Care For LifeCarolina Waste & Recycling LLCCharleston County Aviation AuthorityCharleston MagazineCharleston RiverDogs Charleston Southern UniversityThe Citadel, The Military College of S.C.College of CharlestonComcast BusinessCresCom BankDixon Hughes Goodman LLPElliott Davis Decosimo LLCEmbassy Suites Hotel Charleston Area Convention CenterExport Tax Management, Inc.First Citizens Bank and Trust Company Inc.
Gagen MacDonald LLCHaynsworth Sinkler Boyd PAHLA Inc.InterContinental Hotels GroupiQorIsland RealtyJohnson Development Associates, Inc.Kiawah Island Golf ResortKiawah Partners Inc.Lowe’s Home Improvement - Coastal Carolina MarketMatt O’Neill Real EstateMcNair Law Firm, P.A.Morris Financial Concepts Inc.Mount Pleasant WaterworksNucor SteelO.L. Thompson Construction Co.Ogletree, Deakins, Nash, Smoak & StewartParker PoePURERenaissance Charleston Hotel Historic DistrictRepublic ServicesRoss PrintingSandler Training by Peak Performance Management, Inc. Science Applications International Corp. (SAIC)
Silver
Scientific Research CorporationSCRASeamon Whiteside + AssociatesSpirit CommunicationsStasmayer IncorporatedSteelFab of South CarolinaSunTrust BankThomas & Hutton Thompson Turner ConstructionVenture AerobearingsWCIV ABC News 4WCSC-TV Channel 5Womble Carlyle Sandridge & Rice LLPWOW! BusinessYoung Clement Rivers LLP
Bronze
Adams Outdoor AdvertisingAETC Airport Employment & TrainingAHT Cooling Systems USA, Inc.AlcamiAlternative Staffing Inc.Ameris BankAnderson Insurance Associates LLCAnson Construction Co. Inc.The Art Institute of CharlestonArthur J. GallagherAssuredPartnersAtlantic Coast Life Insurance Co.Atlantic Shield Insurance GroupBaldwin & Associates LLCThe Bank of South CarolinaBanks Construction CompanyBelimedBelk Department StoresBentley World- Packaging Ltd. - Charleston SCBenton House of West AshleyBerkeley Electric Cooperative Inc.Bintelli ScootersBlackbaudBlanchard Machinery Co.Bluegreen Resorts - The Lodge Alley InnBNC BankBoeing Employees Credit UnionBoomTown BP Amoco Chemical CompanyBRPH C.H. Robinson WorldwideCain ConsultingCalifornia DreamingCantey Tech ConsultingThe Carolina Girl YachtCarolina One Real Estate - Corporate OfficeThe Cassina GroupCBRECentury Aluminum Mt. HollyCharleston Area Convention and Visitors BureauCharleston Harbor Resort and MarinaChildren’s Museum of the LowcountryChoate Construction CompanyCINTAS CorporationClemson University Restoration InstituteCoastal Pediatric AssociatesCommunityOne BankCooper River PartnersCR BardCranston Engineering Group, P.C.Crowne Plaza Charleston Airport - Convention CenterCummins Turbo TechnologiesCumulus Media Inc.D.R. HortonDaniel Island Company Inc.Daniel Ravenel Sotheby’s Real EstateDavis & Floyd Inc.Dominion Resources Services, Inc.DuPont CompanyEast Bay Company Ltd.Embassy Suites Charleston Historic DistrictFirefly Distillery First Reliance Bank - CharlestonFrancis Marion HotelFred Anderson Toyota of Charleston
FrontDoor CommunitiesGaylord & Dorothy Donnelley FoundationThe GEL Group Inc.Georgia Southern UniversityGerald’s Tires & Brakes Inc.Gildan Go To TeamGolfbreaks.comGravina Public Strategies LLCGrow Financial Federal Credit UnionHall Booth SmithHannah Solar Government ServicesHarris Teeter- East BayHCA South Atlantic DivisionHed Hi MediaHendrick Automotive Group of Charleston / North CharlestonHeritage Trust Federal Credit UnionHill Construction CorporationHilton Garden Inn - Charleston WaterfrontHilton Worldwide FSD Charleston RegionHITT Contracting Inc.Hogan Construction GroupHoliday Inn Charleston-Mt. PleasantHome TelecomHUB International Southeast LimitedHudson NissanIFA Rotorion - North American LLCImpresa AerospaceJMC Charleston LLCJohnson & JohnsonK&L Gates LLPKION North America CorporationKSH SolutionsKuhn & Kuhn, LLCLaura Alberts Tasteful OptionsLee & Associates - Charleston, Commercial Real EstateLiberty Business AssociatesLimehouse Produce Co.Limehouse PropertiesLiollio ArchitectureLow Country Case & Millwork Inc.Lowcountry Residential Builders LLC LS3P ASSOCIATES LTD.ManTechMashburn ConstructionMaster Solutions, LLCMaybank Properties LLCMcLaughlin & Smoak BenefitsNelson Mullins Law FirmnetGALAXY StudiosNewbold Services, LLCNexsen Pruet LLCNHC Health & RehabPalmetto Ford LincolnPalmetto Lowcountry Behavioral HealthPalmetto RailwaysPark Sterling BankPatriots Point Naval & Maritime MuseumPDA - Production Design AssociatesPeopleMatterPink Flamingo GroupThe Post and CourierPremier Logistics SolutionsPST, Inc.Publix Super Markets - Regional OfficePulte Group - 3017
Push DigitalPye Barker Fire Safety SystemsRawle Murdy Associates, Inc.Red’s Ice HouseRegions Bank - CharlestonResidence Inn by Marriott - Charleston RiverviewRiley Institute at Furman UniversityRiser, McLaurin & Gibbons LLPRobins & MortonRosen Hagood LLCRuth’s Chris Steak HouseS&ME Inc.Sabal HomesSC Biz NewsSCS EngineersSelect Health of South Carolina Inc.ServisFirst BankSmith Moore Leatherwood LLPSolvaySOUTHSouth Carolina AquariumSouthern Current, LLCSouthern Eagle Distributing LLCSouthern First BankSouthwest AirlinesSpherionThe Spinx Company HeadquartersStantec ConsultingStubbs Muldrow Herin ArchitectsSummit Industrial FlooringSunbelt Rentals Inc.Superior TransportationTD BankTeamphoriaT-MobileTotal Comfort SolutionsTraneTransdev Services, Inc.Trident Construction Co. Inc.Trident Technical CollegeTRU Simulation + TrainingTurner, Padget, Graham & Laney P.A.TY Lin International | LindberghTyco SimplexGrinnell UEC Electronics, LLCUnited Community BankValbridge Property AdvisorsVerizon WirelessVibra Healthcare of CharlestonVolvo Car StadiumWCBD-TV, Channel 2WebsterRogers LLPWells Fargo Insurance ServicesWeston & Sampson The Whiting-Turner Contracting CompanyWild Dunes ResortWired To Grow Wonder Works
