Making assistance simple, professional and convenient.

IDIR operates in the automotive industry generating value for its clients through the purchasing and distribution of spare parts, equipment and assistance for servicing your car. Today, IDIR is a market leader in Italy for turnover and for the realisation of joint projects (IAM observatory – Polytechnic University of Turin).Its business model is based on the creation of long-term partnerships with manufacturers and distribution networks, who share value in terms of personnel, processes and technology.

Every day, IDIR supplies 700 wholesalers and spare parts dealerships throughout Italy. It ships over 13.000 spare parts and collaborates with the best partners for production and services.

Page views 1 millionDaily online consultations 6.000Average of connected users 900

Daily online orders 2.500Revenues 2015: 62 million

Training programmes 9.000 hoursForeign dropshipping 4 million

Rate of services 96,5%Rate of evasion 98%

Highlights

Employees 150Network 4.000 operatorsList of items managed 120.000Online orders delivered within 24 hours 98%Client service calls answered 2.000Daily handling 25.000 itemsWharehouse 7.000 mq (+20.000 mq under construction)

Spare parts dealers served daily 2.000Daily shipments 850

Milestone1950 The Monzeglio family, with a few collaborators, opened a small spare parts shop in the centre of Naples

1980 IDIR was born in Casalnuovo di Napoli with the intention of being a fully fledged entrepreneurial company

1997 The first management prototype for sales was developed. Over the years it becomes a model, handling 80% of sales.

2000 IDIR found and became a partner of the IDIA Group. The network of distributors of spare parts developed the project “Point Service” on a National scale which today comprises of roughly 2800 independent garages: representing the principle aftermarket distribution model in Italy

2003 IDIR becomes a distributor for Bosch. Over the years it becomes the main distributor in Italy

2008 IDIR becomes part of the International group Temot

2011 sees the first dropshipping on eBay

2012 Growth imposes a “logistical” change on the company which sees the opening of a second warehouse managing and handling the bodywork division

2013 Sees the initiation of the B2C project, delivering directly in Italy through dropshipping for the principle partners of the Point Service network

2013 sees the purchasing of a new site in Afragola (formerly Proprietà Di Pietro)

work in progress

Network

Partner SuppliersWe are able to supply every original part, or equivalent, for all producers, compatible with any make or model of car

BatteriesLubricantsBrake padsBrake discsBody workTyresRadiatorsElectricsLinkageEnginesShock absorbersChain belts and distribution kitsPumpsFiltersClutches

Some components available

Accessories

GlovesTechnical itemsCleaning productsGarage products for carwashesCar care productsChains and stocking networksAcoustic advisersBody work parts

Ignition

BatteriesPlugsMagg.100AH BatteriesSparkplugsMotors and alternatorsMotorbike batteriesCoils and ignition coilsCablesPulleysAlternator spares

Rubber Parts

Engine supportsSilencersBrake cablesSleevesFlangesWater/ fuel tubes

Engine Parts

Engine sealsRing sealsOil sumps

Workshop Equipment

Lubricants

ChemicalsAdditives and chemical Antifreeze

Bodywork

Windscreen wipersFront and rear shock absorbersBonnet spacer blocksElectrical ventilation systemsLightingChrome workHandlesWindscreensWingsBumpersProfilesWindscreens and rear windowsProjectorsMirrorsReflectorsReinforcementsBrushes and windscreen wipersEngine mounts and caps temperate

Air conditioning

Cooling liquidCompressorOther dehydrator filtersEvaporatorsCarcass - Various

Bearings Refrigerant gas Deposits compressors Filter driers Evaporators Carcasses

Bearings

Distribution kitBearingsBelt tighteners,PulleysChains and distribution kits

Timing Belts

Belts

Fan beltsDisengage the clutch

Filters

DieselAirAbitacoloFuelPetrolComplete kitsJetronic filters

Clutches

3 piece kitsFlywheelsTrucksHydraulics4 piece kitsBearingsAcceleratorDisc

Power plant and fuel preparation

Fuel pumpsAir mass measurerGas plantEGR valvesOxygen sensorInjection pumpsDieselAir flow metresIgnition and throttles

Brake systems:

Brake padsDisc brakesBreak cylindersBreak shoesDrumsHydraulicsBreak accessoriesBreak shoes and cylindersABSBreak pump callipers

Electrics

SensorsPartsLight bulbs

Thermal systems

Water pumpsRadiatorsThermostatsTurbines and intercoolersCooling tubesTruck boilersThermo-conductive partsJoints visco BlowerRadiator fluidsWater pump kitsHeaters

Suspension

Shock absorbersSupports kitsAccessoriesSprings

Transmission

CV jointsWheel bearing kitsAxle shaftsCruisesWheel hubsKit CV joints

From 2014IDIR together with OVAM, two of the biggest market leaders in the Italian aftermarket sector, strengthen their partnership creating NSD srl - both holding a 50% stake in the venture.An innovation with no equal in Italy: two companies serving the same market, with numerous similarities, and a consolidated turnover of almost €110 million, already. Both companies present themselves united by a dynamic development plan that aims to double aggregate sales within 5 years.

Various points of synergy: a mix of similar products made up of more than 70 brands from the main component manufacturers, who have already expressed their intention to back the venture, in as much as NSD already represents them: their principle Italian customers; a capillary and complimentary distribution network able to ensure coverage across the north, centre and south of the peninsula.

“A conviction that we want to become a reference point for the main logistical and commercial networks for dealers of spare parts” - Sergio Monzeglio, president of IDIR and partner of NSD – “with who we have already established long-term relations. Through NSD, we can put at our clients’ disposal, not only business and services, but also loyalty and marketing know-how, in addition to convenience and continuity, growth and promotions unrivalled in Italy”.

March 2016

Product availability, code identification, online support, logistical tracking numbers…

This is our Client Services

3. 850 products shipped daily, 40 courier companies

1500 daily orders24 hour delivery

Warehouse Dispatches

We provide both technical and managerial courses

Training Centre, Bosch