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1 © 2014 InfoTrends www.infotrends.com © 2014 InfoTrends Making a Difference with Direct Mail

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Page 1: Making a Difference with Direct Mail - thINK Forum...TransPromo Packaging Folding cartons Flexible packaging Labels Utility Security Print Forms Proofing Consumer Fine art Photo merchandise

1© 2014 InfoTrends www.infotrends.com© 2014 InfoTrends

Making a Difference with Direct Mail

Page 2: Making a Difference with Direct Mail - thINK Forum...TransPromo Packaging Folding cartons Flexible packaging Labels Utility Security Print Forms Proofing Consumer Fine art Photo merchandise

2© 2014 InfoTrends www.infotrends.com

• Inkjet Market Overview

• Top Seven Reasons for Inkjet and Direct Mail NOW!

• Bringing It to the Bottom Line

• Recommendations and Conclusions

Topics

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3© 2014 InfoTrends www.infotrends.com

Inkjet Market Overview

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4© 2014 InfoTrends www.infotrends.com

0

50

100

150

200

250

300

350

400

450

500

2012 2017

Bil

lio

ns

of

Imp

ress

ion

s

Electrophotography Inkjet

Source: Global Production Printing & Copying Market Forecast: 2012-2017, InfoTrends

Global Digital Color Print Volume by Technology

Global production color volumes totaled about 310 billion impressions in 2012. InfoTrends expects them to approach 720 billion by 2017.

• Production color inkjet accounted for 31% of the total production digital color volume in 2012

• By 2016, production color inkjet volume will exceed that produced by electrophotography

• InfoTrends predicts that production color inkjet will account for 58% in 2017

• This occurs despite the fact that electrophotographic color is also growing at a healthy rate

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5© 2014 InfoTrends www.infotrends.com

0 50 100 250 1,000 2,500 5,000

Throughput (A4 / Letter images per minute)

Acquisition Price (list)

$5,000,000

$1,000,000

$500,000

$100,000

0

l

l

l

l

l

l

l

l

l

l

l

l

l

l

l

l

l

l

l

l

• Less than 200 ppm• Short-run, quick turnaround,

print-on-demand• Low to mid-volume

• 600+ dpi resolution at high speed• Capable of very high volume• Big success in transaction, books,

and direct mail

Two Classes of Production Digital Color Products

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6© 2014 InfoTrends www.infotrends.com

Run length

Cost per page

Offset

Digital (toner)

The run length cross-over point

moves digital into new territory

Digital (inkjet)

• Offset

− A manufacturing process

− Ineffective at short runs

− Very effective at making many copies of the same thing

• Digital (toner)

− Can print a new image on every sheet

− Flat cost structure

− Excels at short run, quick turnaround, and variable data

• Digital (inkjet)

− All the existing digital print advantages plus…

• Higher speed

• Higher productivity/throughput

− Suitable for large volumes

− Very competitive with offset

Enter Color Inkjet!

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7© 2014 InfoTrends www.infotrends.com

Transaction40%

Promotional29%

Publishing26%

General Office

Business cards

CAD/rendering

Letterhead, other office documents

Presentations

Proposals, reports

Promotional

Brochures

Catalogs

Direct Mail

Inserts, coupons

Posters, banners, signage

Publishing

Books

Greeting cards

Directories

Magazines

Manuals

Newspapers/newsletters

Transaction

Bills, statements

Checks

Sys-out

TransPromo

Packaging

Folding cartons

Flexible packaging

Labels

Utility

Security Print

Forms

Proofing

ConsumerFine art

Photo merchandise

Source: U.S. Digital Production Printing Application Forecast, InfoTrends 2013

Production Color Inkjet by Application: 2013

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8© 2014 InfoTrends www.infotrends.com

Fastest-Growing Digital Print Applications (Billions of Pages)

Source: U.S. Digital Production Printing Application Forecast, InfoTrends 2013

0 20 40 60 80 100 120

Labels

Posters, banners, signage

Inserts, coupons

Newspapers/newsletters

Direct Mail

Magazines

Catalogs

Brochures

TransPromo

Books

Billion Impressions (A4)

2012 2017

+ 40.4 B pages

+ 14.9 B pages

+ 12.1 B pages

+ 11.1 B pages

+ 9.9 B pages

+ 9.8 B pages

+ 6.8 B pages

+ 5.0 B pages

+ 4.2 B pages

+ 2.6 B pages

Direct Mail: An Increase of Nearly 10 Billion Digital Pages

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9© 2014 InfoTrends www.infotrends.com

Cultural

Technological

Governmental

EconomicRise in new communication technology & media Recession & debt crisis: companies cutting costs

Mandating electronic communicationsConsumers embracing online; rise in e-commerce

A Perfect Storm in Print and Mail

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10© 2014 InfoTrends www.infotrends.com

1. Effectiveness of direct mail in the overall communications mix

2. The impact and value of color

3. The need for complex personalized messaging

4. Ability to drive cross-media engagement

5. Postal savings

6. Quality

7. Bottom-line ROI

Seven Good Reasons Direct Mailers Will Buy Inkjet Solutions

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11© 2014 InfoTrends www.infotrends.com

Source: Marketing Profs July 2013

1. Direct Mail Effectiveness

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12© 2014 InfoTrends www.infotrends.com

0

25

50

75

100

2012 2013 2014 2015 2016 2017

US

Dir

ect

Mai

l Pag

es (

Bill

ion

s o

f A

4 e

qu

ival

ents

)

Color Growth17.1% CAGR ‘12-’17

B&W in Decline-5.0% CAGR ‘12-’17

Source: U.S. Digital Production Printing Application Forecast: 2012-2017, InfoTrends

2. The Impact and Value of Color

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13© 2014 InfoTrends www.infotrends.com

What percentage of your customer communications or marketing campaigns fit into the following categories?

Segmented

Marketing (One-

to-Few)

33.4%

Personalized

Marketing (One-

to-One)

29.2%Mass Marketing

(One-to-Many)

47.4%

37.4%

N = 1,026Source: Understanding Vertical Markets: Enterprise Communication Requirements, InfoTrends 2012

3. The Need for Complex Personalized Messaging

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14© 2014 InfoTrends www.infotrends.com

2.6

3.0

2.9

2.7

1 2 3 4 5 6

No variable data,

text, or images

Low complexity

Medium complexity

High complexity

How often do your addressable print communications involve personalization/variable imaging? (Means)

AlwaysNever

Definitions

High Complexity includes variable pictures and / or images, variable blocks of text, or actual dynamic composition of all or sections of the piece.

Medium Complexity includes personalized text phrases within the piece, NOT just address or salutation. Examples might include personalized offer details.

Low Complexity includes name and/or address, salutation, business card data, etc.

Key Finding

• Use of sophisticated variable data printing increasing

Use of Variable Imaging

N = 1,026Source: Understanding Vertical Markets: Enterprise Communication Requirements, InfoTrends 2012

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15© 2014 InfoTrends www.infotrends.com

Mobile Codes Mobile Messaging

Augmented RealityNFCs

4. Ability to Drive Cross-Media Engagement

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16© 2014 InfoTrends www.infotrends.com

5. Postal Savings

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17© 2014 InfoTrends www.infotrends.com

Variable Images

Variable Ad Space

Variable Letter Copy

6. Quality that Delivers Everything from Loyalty Programs…

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18© 2014 InfoTrends www.infotrends.com

To Bills and Statements…

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19© 2014 InfoTrends www.infotrends.com

To Personalized Maps to Reduce the Stress of Relocation

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N = 153 marketers in the U.S.Source: The Emergence of Digital Mailbox Services, InfoTrends 2011

3.3%

11.1%

2.6%

3.3%

3.9%

4.6%

5.2%

29.4%

36.6%

0% 10% 20% 30% 40%

Don't know

Other

Mobile

Internet search

Direct mail catalogs

Internet social networking

Television

e-Mail

Direct mail

7. The Direct Mail Marketing Channel Continues to Yield the Highest ROI

Page 21: Making a Difference with Direct Mail - thINK Forum...TransPromo Packaging Folding cartons Flexible packaging Labels Utility Security Print Forms Proofing Consumer Fine art Photo merchandise

21© 2014 InfoTrends www.infotrends.com

Inkjet: Unique Features

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22© 2014 InfoTrends www.infotrends.com

Digital InventoryPhysical Inventory

• The digital printer becomes a virtual document warehouse

• Allows customer needs to be met more effectively

− Quicker turnaround

− Improved workflow

− Variable data in color

− White paper in, full color out

The Digital Printer as a Virtual Document Repository

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23© 2014 InfoTrends www.infotrends.com

• Personalized printing

− Allows the creation of relevant one-to-one documents at production speed

• Just-in-time manufacturing

− Color inkjet systems can produce the full document without any pre-printed components

• Workflow automation

− One operator can typically operate a production color inkjet system, and depending on the finishing configuration, is able to handle tasks that are often the responsibility of multiple operators

− Elimination of pre-printed forms has the ecological benefit of removing platemaking from the production process (i.e., no platemaking chemistry)

Digital Inkjet Printing Advantages

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24© 2014 InfoTrends www.infotrends.com

Several requirements for progress toward graphic arts/direct mail applications

• Higher productivity− Wider width

− Higher linear speed

− Longer life components

− More automation

− Less set-up waste & time

• Lower running costs− Through productivity, lower ink costs, lower paper premium

• Higher print quality− Higher resolution

− Better inks

− Better color management

Trends in Inkjet

Page 25: Making a Difference with Direct Mail - thINK Forum...TransPromo Packaging Folding cartons Flexible packaging Labels Utility Security Print Forms Proofing Consumer Fine art Photo merchandise

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Bringing It to the Bottom Line

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26© 2014 InfoTrends www.infotrends.com

Making a Difference at Universal Wilde

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IWCO: Delivering Results

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Recommendations and Conclusions

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29© 2014 InfoTrends www.infotrends.com

• A customized communications marketing strategy

• Relevance of messages

• A valid offer

• Quality and design of the document

• Media channel-agnostic

Critical Success Factors

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• The right technology

• Optimized workflow

• Partners to develop a complete

solution

Combined With…

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31© 2014 InfoTrends www.infotrends.com

• Transactional Printing, Direct Mail, & Book Publishing

− Why Inkjet? Why Now?

− Market Trends and Application Opportunities

− Developing a Marketing Plan

− Inkjet versus Offset

• For more information, contact your local sales representative or visit www.mypressgo.com

Available Training Programs

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Any [email protected]

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[email protected]