Makerere University Outreach Workshop

Setting goals Survey design Key stakeholders Implementation Online survey tools Survey results

Expand basic services Establish programming Publicity Compile a list of events or places that

attract your community- set up booths Develop a list of community resources Identify possible partners Work together

What information do you want to gather?

Who do you want to hear from? What will you do with the information

you get from the survey? How will you design your survey

questions?

Those whom we wish to survey Students Faculty Other library users Non library users Potential outreach partners

Decision makers Library Department Heads Administrators

Questionnaire Construction of survey instrument Distribution

Focus Groups Selection of participants Construction of survey instrument

Make items clear Avoid double-barreled Respondent must be competent to

answer Questions should be relevant Short items are best Avoid jargon

Likert Scale Fixed responses Open ended

questions Demographic

questions

Single questions surveys

Language of your survey

() Always() Frequently() Sometimes() Seldom() Never

()Strongly Agree()Agree()Neutral() Disagree()Strongly Disagree

When you visit the library, are you able to find what you are looking for?

Do you have a library card issued by this library() Yes() No

Do you use any of the branch libraries?() Yes() No

If there was one thing you could change about the library what would it be?

Is there anything about your research practices that you would like your university librarians to be aware of?

My status at Makerere University is:() Undergraduate / Postgraduate() Intern / Resident() Faculty() Staff / Admin

My department of study at Makerere University is:

(insert list of departments)

Would you recommend the library to a friend? If yes, why? If no, why?

Have you taken advantage of the automatic alerts available in our electronic databases? If yes, why? If no, why?

Print surveys available at service points in the library

At branch library service points

Electronic surveys Link from your

website to survey Link from social

networking sites to survey

Click here to take our 2010 library services survey

Consider having prizes to have a higher rate of return of surveys

Prize ideas Makerere University Library branded ideas Makerere University item Items picked up from conferences

Enter page description

here

Here is our general description

Create an outreach plan based on results

What story does our survey tell? Who do we share our results with? Next steps

????

Each group will be provided with one of the following survey design methods: Likert scale Fixed response Open ended question Single question

Create a survey using your assigned method