Make that call!

The EXACT STRUCTURE for a

candidate verification call

The Candidate Verification Call or Reference Call

Candidate verification calls (or reference calls) are a brilliant

source of new business development opportunities. If you have a candidate between 1st and 2nd interview, or if the

candidate has one of your target clients in their previous work

history - you need to get on the phone and make this call!

VERIFY CONTACT

Keep intro short & sharp… “Good morning, is that

Jane Smith? And you are the….(insert job title)?”

INTRODUCE YOURSELF & YOUR SPECIALISATION

“My name is Susan, Susan Young. I specialise in

connecting the top 5% of INGO CEO’s corporate

fundraisers with the UK’s fastest developing charities.”

REASON FOR MY CALL

“I am working with Jennifer Turnbull and about to place her as a Campaign Director for one of the World’s largest Cancer charities and she mentioned

your name as someone she had worked for in the past and who

she respected…

REASON FOR MY CALL

…the reason for my call today Jane is that I just want to ask you 2 or 3 simple questions to verify the information Jennifer

has given me. It won’t take longer than 3-5 minutes with

you now.”

QUESTIONS

“Do you remember Jennifer? YES, GOOD!

The role Jennifer is being considered for involves (insert

key responsibilities). How would you describe Jennifer’s strengths/weaknesses in that

area?”

THANK YOU

“That is brilliant information and so helpful. I will of course come back to you Jane and let

you know how Jennifer ultimately gets on but for now I would like to say thank you for

taking my call and for answering my questions.”

If the door is open… KICK IT DOWN!

If a client responds positively or says “I didn’t know recruiters took references” seize the opportunity to sell yourself! Ask:

• How do you recruit top calibre people?

• What are you working on currently that I amy be able to help you with?

• What opportunities would you personally be interested in?

IF THE PERSON IS LESS POSITIVE…

End the call but ensure that you send a follow up email or direct mail letter saying simply ‘thank you’ and offering to return their kind deed (taking your call and

answering your questions) if you can in the future.

Then put the contact on a 30/60/90 day call cycle.

by Roy Ripper info@royripper.com

So now, when you have a candidate between 1st and 2nd interview, or if the candidate has one of your target clients

in their previous work history - you know exactly how to make a reference call!

for more resources check out www.recruiterslivelounge.com

www.royripper.com