54
© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA © COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA Make Staff Training “Stick”!

Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

  • Upload
    others

  • View
    0

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make Staff Training “Stick”!

Page 2: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

AFFILIATION OR FINANCIAL DISCLOSURE

• Leanne Eko, SNS, RD

Communication and Training Manager

Office of Superintendent of Public Instruction

Olympia, WA

Page 3: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Objectives

• Examine adult learning principals and what they tell you

about how and what your staff learns.

• Explore strategies to implement in your training session.

• Identify three strategies that you can implement in your

staff training.

Page 4: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Best Training Ever!

The BEST training I attended was……..

It was the BEST training because........

Page 5: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Adult Learning Principals -RISE

•Respect

•Immediacy

•Safety

•Engagement

Page 6: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Adult Learning Principals

•Respect

•Immediacy

•Safety

•Engagement

Page 7: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Respect

Young Learners

• Adult Directed

• Accept new information

• Limited experiences

• Passive

Adult Learners

• Self Directed

• Challenge new

information

• Have experience and

life history

Adults are decision makers!

Page 8: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Respect

Young Learners

Goal = Earn a Grade

Adult Learners

Goal = ?

Page 9: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Respect

Demonstrating RESPECT:

–Honor individuals experiences and perspectives

– Know enough about the topic, learners, and situation

– Incorporate examples that are relevant

–Use understandable language

– Allow the learner to do something with the content

Page 10: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Respect

The trainer was educated on the topic and could

provide realistic ideas and carry our conversation in

the right direction.

Page 11: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Respect

Learning Needs and Resource Assessment

-What do the learners KNOW?

-What do the learners THINK?

Adults want to be heard!

Page 12: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Respect

I really liked the pre-class survey asking for my input

and perspective.

Page 13: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Respect

Adults want to know…

–What is expected of them (what are they going to

have to do)?

–How long is it going to take?

–Will there be time for questions / input?

Page 14: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Best Training Ever!

How can I show respect during a training?

Page 15: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Adult Learning Principals

•Respect

•Immediacy

•Safety

•Engagement

Page 16: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Immediacy

Immediacy :

– Learning needs to be immediately useful

– Attending to what is most pressing

–Connects learning back to learners work

Page 17: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Immediacy

Incorporating Immediacy :

–Understanding your learners

–Use a warm up to introduce a topic

–Connect learning back to learners life

–Reflect on new information

Page 18: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Adult Learning Principals

•Respect

•Immediacy

•Safety

•Engagement

Page 19: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Safety

Creating SAFETY :

– Set the parameters or objectives of the training

–Create a sequence of events

– Establish a nonjudgmental environment and

“affirm” ideas and comments

– Thoughtfully plan group work / interaction

Page 20: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Adult Learning Principals

•Respect

•Immediacy

•Safety

•Engagement

Page 21: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Engagement

20% of what we hear

40% of what we see and hear

80% of what we see, hear and do

Page 22: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Engagement

Strategies to Engage learners:

–Working in pairs or small groups

–Designing charts / visuals

–Compiling lists

–Compare / contrast ideas

–Using open-ended questions

Page 23: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Engagement

I liked how it was interactive, the activities led to good discussions.

Page 24: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

The 4 A Model

Anchor

Add

Apply

Away

Page 25: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Anchor

Anchor the learning to current knowledge,

past experiences and personal realities

Examples:

Interview

Share a story

Reflect

Describe an experience

Page 26: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Anchor

Anchor the learning to current knowledge,

past experiences and personal realities

Current Knowledge:

Questions on one set of cards (one question per card)

Answers to questions on other set of cards

On “go” find the person with the matching question /

answer

Page 27: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Anchor

Anchor the learning to current knowledge,

past experiences and personal realities

Past experiences:

Share a story with a partner about the funniest thing

a student has said in the lunch line.

Page 28: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Anchor

Anchor the learning to current knowledge,

past experiences and personal realities

Realities:

Read this news article on Unpaid Student Meal

Charges – share your thoughts with your partner.

Page 29: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Add

Add knowledge – hear, see, or experience

new information / content

Examples:

Listen to a presentation

Read a regulation

Watch a demonstration

Review a policy

Page 30: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Apply

Apply the knowledge to their work

Examples:

Outlines steps to a task that would meet all requirements

Practice with a partner

Discuss how a requirement could be applied

Complete a case study

Page 31: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Apply

Apply the knowledge to their work

Example:

At your table, share what you circled as most important;

together create a T-Chart with “Most Important” items listed on

left and corresponding “Why this is Most Important” on the right

Page 32: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Apply

Apply the knowledge to their work

What’s Most Important?

Why is it Important?

Page 33: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Apply

I loved talking to others and brainstorming on problems

that we were having.

Page 34: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Apply

Apply the knowledge to their work

Example:

In your groups make a sunshine wheel with what should be

considered when we test a new product

Page 35: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Apply

New Product

Preparations requirements

Holdingcapabilities

CostStudentAcceptability

Staff Input

Page 36: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Apply

Excellent mix of presentation, activities,

sharing and breaks.

Page 37: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Away

Away - Connect the new learning back to

the their work / life

Examples:

Draft the steps to a task

Evaluate and propose changes to a current procedure

Discuss how a requirement could be applied at your site

Page 38: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Away

Away - Connect the new learning back to

the their work / life

Draw a picture to help you remember what we discussed today

– post it in your work area

Page 39: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Away

Away - Connect the new learning back to

the their work / life

Post this draft task in your work area – over the next two

weeks, jot down observations (what works / what doesn’t work)

and ideas for edits. Bring to our next staff meeting.

Page 40: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Away

I am not leaving here feeling overwhelmed. I am leaving feeling empowered

and ready to proceed.

Page 41: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training stick!

Anchor

Add

Apply

Away

Training topic: Offer Vs Serve

Page 42: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training stick!

Anchor

Page 43: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training stick!

Add

Page 44: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training stick!

Add

Page 45: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training stick!

Apply

Page 46: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training stick!

Apply

Page 47: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training stick!

Apply

Page 48: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training stick!

Away

Page 49: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training STICK

✓Respect

✓Immediacy

✓Safety

✓Engagement

Page 50: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

But…

✓The same person always takes over the

discussion…

✓The discussion turns negative…

✓I don’t have time…

Page 51: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training STICK

✓Reflect on what we discussed today

✓On your notecardSide 1: Name three strategies that you wish to

incorporate into your work

Side 2: Your name and address

Page 52: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training STICK

✓With a partner, exchange and review the

information on your notecard

✓Mail the notecard on September 1st

Page 53: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

Make training STICK

• Leanne Eko, SNS, RD

Communication and Training Manager

Office of Superintendent of Public Instruction

Olympia, WA

[email protected]

http://www.k12.wa.us/ChildNutrition

Page 54: Make Staff Training “Stick”! - School Nutrition · 2017. 7. 7. · Title: Affiliation or Financial Disclosure Author: Toni Vega Aiken Created Date: 7/5/2017 10:50:30 AM

© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA© COPYRIGHT 2017 SCHOOL NUTRITION ASSOCIATION | #ANC17 | ATLANTA, GA

PROFESSIONAL STANDARDS CODE

• This session provides one (1) CEU

– Key Area: Administration – 3000

– Key Topic: Human Resources and Staff Training - 3400