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2016 Silver Anvil Award(PR Tools/Publications)

2016 PhilippineQuill Award of Merit(Communication Skills/

Publications)MAKATIMED BEAT is a monthly newsletter of the Makati Medical Centerwww.makatimed.net.phVolume 11 • issue 120March 2020

Join the MakatiMed community and get the latest updates on health andwellness by following us on Facebook and Twitter (@IamMakatiMed)!

In a memorandum dated February 18, 2020, the management announced Makati Medical Center’s new Vision, Mission,and Values (VMV) which is a collaborative effort of selected employees and doctors involved in the VMV Review Project.The change in the hospital’s VMV comes as a response to new demands and challenges in the ever-evolving landscape

of the healthcare industry.

MakatiMed unveils new Vision, Mission, Values

read more on page 2

VISIONWe are the nation’s most trusted,caring and internationally-recognizedhealthcare institution – with top-notchservice, expertise and technology.MISSIONTo provide the highest qualityhealthcare experience for all stake-holders through–

1. Competent, compassionate,collegial and ethical medicalprofessionals and allied hospitalpersonnel

2. Superior service delivery,enhanced by technological anddigital innovations and supportedby research

3. Sustained training/educationalprograms and other capacity-building initiatives; ethics-basedand responsive to evolving healthchallenges and global standards

4. Community responsive,collaborative and sociallyempowering healthcare programs

VALUESService Excellence – providingcompetent, appropriate, safe and re-

sponsive healthcare services thatresult to: positive patient outcomes,highest level of satisfaction of patientsand colleagues.Behavioral Statements:• Delivers healthcare services on

time.• Defines objectives, identifies meas-

ures and implements strategies todeliver exceptional results.

• Follows-through and fulfills commit-ments made.

• Meets or exceeds the stakeholders’needs and expectations consistentwith MMC policies.

• Constantly seeks innovative waysto improve the quality of service.

Integrity – Demonstrating soundmoral and ethical principles at work;never compromising the name andethical standards of the hospital.

Behavioral Statements:• Continues to do the right thing

even when no one is looking orwatching.

• Communicates openly, honestlyand truthfully with others.

• Takes accountability for own ac-tions and decisions at all times.

Professionalism – Upholding the codeof conduct of the Hospital and ethicalstandards of one’s profession; consist-ently demonstrating competence in theperformance of one’s duties.

Behavioral Statements:• Respects diversity (gender,

ethnicity, religion, cultural, and eco-nomic status).

• Inspires trust by delivering resultsat the highest levels ofprofessionalism.

• Learns rapidly and adapts quickly tochanging situations.

• Willingly accepts additional re-sponsibilities in the face ofchallenging situations.

• Strictly adheres to and complieswith established policies, proced-ures, and standards.

Compassion – showing genuine con-cern and empathy through words andactions that lead to enhanced well-being of patients and colleagues.

Behavioral Statements:• Always asks the patient about

his/her condition and respondsaccordingly with kindness and en-couragement.

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MakatiMed Beat • March 2020 • Volume 11 Issue 120NEWS

By: Elinor D. Clemente – Service OperationsEmpowered women empowerwomen. With that in mind, the staffmembers of Women’s Wellness Cen-ter (WWC) underwent a series oftraining to recognize, understand, andfeel positively confident aboutthemselves and the services that theywill offer for women’s wellbeing andhealthcare.

The Women’s Wellness EmployeeSpecialized Training (WWEST) wasconceptualized by the ServiceOperations Division (SOD) to empowerand inspire the staff in preparation forthe launch of the Women’s WellnessCenter in the Ayala North ExchangeBuilding. It was the first time that SODcombined the clinical and corporatestaff in a training.

The first wave of WWEST wascompleted on January 13 to 17, 2020,while the second installment wasconcluded on February 24 to 28,2020. The training was divided intofive categories: Introduction toWomen’s Wellness, Product andSystems Training, Soft Skills,Professional Grooming Session byMary Kay, and MAGIS CreativeSpaces for the Self Care and Ex-pressive Arts Sessions.

Introduction to WWC was facilitatedby SOD Head Marielle C. Mendoza-Rubio. She discussed the center’smission, vision and objectives, as wellas the organizational chart for clinicaland corporate groups, location of thecenter, its floor plan, status of theconstruction, and timelines. She alsodiscussed an overview of all the cen-ters and departments that will beavailable at the new center. This wasfollowed by the Products and ServicesPresentations by the center’s SubjectMatter Experts (SME).

The Women’s Wellness website andsocial media plan was presented byEdgardo A. Diansuy, Jr., InnovationOfficer, while the department’spolicies, processes and guidelines,

and patient flow were discussed bythe center’s Team Lead, Elinor D.Clemente.

Soft Skills Training was handled bythe BOSS (Business OperationsSupport Services). The topicscovered include Introduction toCustomer Excellence, Understandingthe Customer, Exceptional FrontlineServicing, and Face of a FrontlineService.

Gia B. Sison, MD, Head of WWC, alsogave an inspirational talk as sheexpressed her support to the group.Saturnino P. Javier, MD, Makati Med-ical Center’s Medical Director, alsogave a short message during one ofthe sessions.

Women’s Wellness Employee Specialized Training conducted

WWC team with SOD during the training and workshop.

• Acknowledges the patient’s emotional state in the process of treatment.• Goes the extra mile for the good of others and organization.

Teamwork – collaborating harmoniously and respectfully with the team towards a common goal.

Behavioral Statements:• Encourages and values the ideas, expertise and contributions, including constructive criticism of all team members.• Shares knowledge and expertise with team members.• Holds team accountable for upholding MMC values.• Provides the needed support and resources to achieve goals and objectives.• Builds and maintains synergy with co-workers across the organization.

MakatiMed unveils new Vision, Mission, Valuesfrom page 1

Address: 2 Amorsolo Street, Legaspi Village, MakatiCity, Philippines

Contact Number: +632 88888 999

Website: www.makatimed.net.ph

Editor-in-Chief: Arlyn L. Songco

Editorial Team: Shieyl L. Aranas; Mary Joy L.Fernandez

Contributor/s: Elinor D. Clemente; Olivia D. Oraye;Richelle B. Bumanglag, MD ; Aliza S.Concepcion, RMT

EXHIBITS • Venue: MakatiMedMain Lobby

MAKATIMED BEAT is a monthly newsletterof the Makati Medical Center

April 4 to April 10 Radiology

April 11 to April 17 Movement Disorders Clinic

April 18 to April 24 MakatiMed HealthHub

April 25 to May 1 Patient Relations

editorial calendar 2020

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MakatiMed Beat • March 2020 • Volume 11 Issue 120 NEWS

MakatiMed conducts 1st Safety, Quality &

Compliance AssemblyBy: Richelle B. Bumanglag, MD – Patient Relations Department

By: Aliza S. Concepcion, RMT – Infection Prevention & Control

QMD Head Artemio Cabrera Salvador, MDtalks about medical records management. The SQC Assembly participants get together after the activity.

The Infection Prevention and ControlProgram of Makati Medical Centerearned recognition from the PhilippineHospital Association (PHA) as it wonthree (3) awards in the Hospital BestPractices in Infection Prevention andControl Awards Year VI at theorganization’s 70th Annual NationalConvention held on November 21, 2019at Manila Hotel.

The competition, which aims to en-courage hospitals to maintain thehighest standards in the prevention andcontrol of healthcare-related infections,recognized MakatiMed as the OverallWinner out of 19 participating hospitalsfor Level 3 for its extraordinaryapplication of science-based methods

for decision-making in everyday Infec-tion Control Problems. Most notably, thetimely detection and management of aBurkholderia cenocepacia bacteremiaoutbreak in 2018 which led to thedecision of the Department of Health(DOH) and Food and DrugAdministration (FDA) to prohibit the sale

of a specific batch of contaminatedNicardipine vials.

MakatiMed also received the Best inHealthcare Waste Management Awardfor Level 3 hospitals based on itslaudable efforts on innovation and

Hall of Famer: MakatiMed bags top awards inInfection Prevention and Control

Janice C. Caoili, MD receives the awards with the Infection Prevention and Control (IPC) Departmentand Antimicrobial Stewardship (AMS) Team.

Continuing process assessment andenhancement is a tested concept andstrategy of Makati Medical Center. Itstarted when the hospital leadershipdecided to establish a framework forhigh quality care, risk managementand data-driven performance improve-ments through national regulatorycompliance and internationalaccreditation. Hospital and departmentlevel culture-building initiatives relatedto organizational structure, valuesdevelopment, policy creation, training,performance indicators identification,and compliance monitoring wereimplemented. Connections werecreated and the big picture wasrevealed: the MakatiMed Culture ofSafety, Quality, and Compliance.

Knowledge and experience sharingwith peers create an effective envir-onment of learning. As one of thepioneer hospitals in the Philippines,MakatiMed aims to be involved inelevating the healthcare standards ofthe country.

The Quality Management Division(QMD) conducted the first Safety,Quality & Compliance Assembly onNovember 19 to 20, 2019 with thetheme "Make the Connection, Sharethe Experience". MakatiMed'sLedesma Hall was filled with QualityManagers, Safety and ComplianceOfficers, and representatives fromother hospitals who participated in thisendeavor to promote safety, qualityand compliance awareness and im-provement in hospitals by sharing bestpractices and experiences.

Representatives from 16 hospitalsfrom different parts of the Philippinescame to participate in the activity.

Artemio Cabrera Salvador, MD, Headof QMD, led the team in organizing theevent. QMD Managers and in-housespeakers from Human ResourcesManagement & Development Division(HRMDD), Hospital Licensing &Accreditation Division (HLAD), Infec-tion Prevention & Control (IPC),Pharmacy, and Nursing & Patient CareServices Division (NPCSD) sharedexperiences in their respective fields.Poster presentations showcased someof the hospital's quality improvementactivities.

To culminate the two-day event, theparticipants were treated to a touraround select units of the hospital.

read more on page 8

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MakatiMed Beat • March 2020 • Volume 11 Issue 120NEWS

5th FrontClaudine Joan Amar, RNKriztine Baay, RNLalaine Ildefonso, RNEden Noemi Lopez, RNMaybelle Mercado, RNFidel Ramos

5th RearApril Mayeth Soriao, RNGretchen Villapando

5th WingMayra Gonzales, RNMa. Monique Solas, RN

6th CircularMille-Audrey Maria Atienza, RNKatherine Cabral, RNCarmela Imperial, RNMelita PolanoRiza Torrente, RN

6th FrontJeane-Michelle Calica, RNJhoanna Joy Lim, RNSymoneth Romero

6th RearChristopher Jansen Bartolo, RNPatricia Jiru Castro, RNRemelyn DimapilisPatrick Jay Juat, RNBryan Pina, RNAlvin Sabihon, RNJulius Vinluan, RN

6th WingBrenda BalleraRowena BascosMarianne Fhe DayaperaSharmaine Franz Diamante, RNAndrew GuevarraRejina Mae Labo, RNRomeo MurallonMaria Elena PajarilloKristine Reynoso, RNIan Dave Tesoro, RNSheena Marie Yu, RN

7th CircularJhenabelle Palogod, RNYvonee Pathay, RN

7th FrontJonaliza Blacer, RNCorina Canque, RNJane Delgado, RN, MANAlyana Carmela Panganiban, RN

Center for PediatricDevelopment & RehabilitationJeanne BilasanoJay-R De Belen, PTRPRod Charlie Delos ReyesPete Eting, OTRPJohn Ray Lucas, OTRPDaisy Turay, PTRPCreative, Communications &

Sales ServicesLealiza MendozaCredit, Billing & Collections

Kenipearl AngeloKharen Joy CerezoCora MalonzoCarlo PepinoEva SarmientoKhris Ian TejoSalvador Tiong Jr.

CV-TelemetryPaul Espiritu, RNIvanka Krista MendozaMark Anthony Villareal, RN

Delivery Room UnitMary Grace Sangil, RN

Diabetes Care CenterDiane Camille Adraque, RNMaricar Fabon, RNDCarlo Francisco Madarang, RNIvy Ramallosa, RND

DR UltrasoundJoelene AbionKimberly CalimlimRiza DivinagraciaEmileen Pearl EchanoMa. Nina FerrerJamie Rose HadapCatherine LagrimasPrincess Catherine SayoKrisllie VilladiegoE.N.T. - Dr. Ariston G. Bautista

CenterMyra Bebit, RNLeisal Anne MagnoCelina Mangulabnan, RN

Emergency DepartmentChristine Marie Cuyong, RN

Gastroenterology &Endoscopy Unit

Ma. Katrina Ellisa Aguila, RNJomiel Ann Bacani, RN

Lariza LamingMichelle LanggaoMarie Samantha Lopez, RNMona Alyah Nepomuceno, RNNastassia Leslie Nido, RNRio Bianca OrielMarie Nicole Paez, RNVeronica PerasErwin Rommel PonceLucille QuiliquiliMaribel QuintanaMa. Esperanze RamosNina Rose San Juan, RNAnna Marie SartoDonnabell Truya, RNKassylyn Vendiola, RNRosie Vidal, RMT

HousekeepingCarolyn GaanoDonna LagdaAlex LatagRowena MilanteMaricel NaboyaRhea SerranoMaternity & VIP Services T2

Uta Khen Erandio, RNNikka Jane Laguting, RNCecilia OliverosGellie Mae Redoble, RNMa. Thea Adeline Robles

Medical EducationDiane Rose Bisaya, MDBeatrice Delynn Go, MDMaria Andrea Vergara, MD

Medical ServicesSuzette Marie Frances Aguirre-

Gisbert, MDMario Benito Bautista, MDEstela Cabrera, MDJoseph Ray Richard Cedeño, MDMichelle Chu, MDRhodora Del Rosario-Bustos, MDJoel Dela Rosa, MDArnel Diaz, MDLourdes Dorion-Diaz, MDJay Dy, MDDennis Galimpin, MDArvin Joseph Gamboa, MDMaria Theresa Henson, MDAldabelle Labanen-Cruel, MDRaul Lapitan, MD

7th WingAngelo AlcantaraAdrian Alexis Eusebio, RN

8th CircularMark Lester Echon, RNMark Adrianne Lovedorial, RNJhodie Pabalan, RN

8th FrontRaymond Cadenas, RNJoewayne Gorospe, RNLoraine Pablo, RN

8th WingKyra Vizza Agustin, RNMarie Eugenie AradaRay Mark Dizon, RNAlejandro Mendoza Jr., RNJolina Transfiguracion, RNArgelie Ypanto, RNJesse Yu

AdmissionAbegail CapungcolJoanne Mae CorralNorma CortesMarjorie Leones

Breast ClinicEverlyn Artine, RRTJerosha Dulnuan, RRTCamille Garcia, RRTAngelique Francine GironRechiel Manalo, RRTRhea Jane Mandapat, RRTMary Grace MoogMaria Elaine PaladMacy Joan Tabog, RRT

Call CenterLorelai LameraRaquel ManansalaCenter for Osteoporosis &

Bone HealthGoldameir Francisco, RN, MAN

CLS Eye CenterSweden Caingcoy, RNChrissie Rochelle OngchangcoEugene Raff Piliin, RNJoseph Sheridan Saquin, RMT

CP Manahan Adult WardDios Mark Basalo, RNJenise Castillo, RNKarl Patrick De GuzmanLouise Patrizia Dizon, RNMaryAnn Gatbunton

Reynaldo Cabelin Jr., RNCristine Centina, RNRexel De LeonChristian Espinosa, RNRhyshel Analie Fuentes, RNRoman Jacob Jr.Jo Anne Cecille Lanuza, RNQueen Erika LlamosoVioleta MatolaRysalyn Pagatpatan, RNLina PortugaleteDryden Luke Ratio, RNAlrey Regidor, RNMargaret May Sarmiento, RNRosanna Sauza, RNAnna Michelle Tanagon, RNMaria Christina TancangcoRoselle Topico, RNJason Velasco, RNHealth Service Department

Ivy Dianne AbundoArianne Michelle Bandiola, RSWHealth Services DepartmentErnesto Lagmay Jr.Marie Cheryl MaqueraMaria Fatima MoralRowena Vivero

Heart Station (CVDL)Marielle Joy Abiog, RMTMaricar Agajona, RNRosette Anunciacion, RNMaria Angelica Bayson, RNMichelle BulataoKathleen Buquiran, RNRamonita Castellano, RMTMary Grace Dalinog, RNIris De AsisBianca Camille De GraciaMa. Almira Dela CruzKristienne Mae DiazGrace Divina Gracia, RNJunezze EchanovaJunezze Vi EchanovaMarife EsturcoChristine Joy EvangelistaJoyce Ann FraginalKarren GarciaJenina Rikka GaviolaHannie Jo GregorioMary June Jordan, RNBing Laguipen, RN

Ana Marie Madamba-Burgos, MDRojohn Maliwat, MDCleofe Medina, MDGeraldine Mendoza, MDErnesto Olympia, MDRuben Ortega, MDMichael Padlan, MDZeanath Palala, MDMa. Luisa Panlilio, MDMarifel Raymundo, MDAmelia Reyles, MDAnna Marie Sage-Nolido, MDOliver Sansano, MDEdward Uy, MDFrederick Verano, MD

Medical Surgical-ICUKristine Marie Alonzo, RNRoscombelt Chan Campos, RNMariah Jamimah Evangelista, RNErika Janine Lepiten, RNDianne Margarette Mangalili, RNDarlyn MirandaKatrina Adrianne Lopez-Zeta, RN

MMC HealthHubFrankie Jay BaluntongRosette ClerigoClarize Mae Dancel, RNMa. Concepcion DavidMa. Melodina Dequina, RNDhovie Shields Endrano, RNJael Joyce FerrerLavender Rivas, RNJoyce Leene Torrente

Neurosciences &Cardiovascular ICU

Fatima Apinado, RNRosalinda Dela CruzZach Aerius Khristian Flores, RNJeimae Hernandez, RNKatelene Gae Medina, RNJenie Ann Tronco, RN

Neurosciences CenterBrennan Smieth Aloya, RNBianca Mae DeluzBernadine FaustoMari Giselle Freyra, RN

Nuclear MedicineJica Khrisna Cayetuna, RMTMary Jane Dela CruzJena GaurinoMicfael Wayne Lubi, RMT

The Quality Management Division (QMD) presented the Shining Stars award to the outstanding employees.

Shining Star Award is a monthly incentive program given to MakatiMed staff, department/unit, and service partner whoreceived commendations from patients or customers through the Patient Satisfaction Survey forms, emails, social media, orSMS. This is to acknowledge and recognize the exemplary service of the staff, as well as to promote positive workplace that

inspires and uplifts employee morale.

Shining Stars awardees for December 2019

By Olivia D. Oraye - Quality Management DivisionShining Star Awards for Outstanding Employees

5th Circular 5th Rear

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MakatiMed Beat • March 2020 • Volume 11 Issue 120 NEWS

John Michael Macajelos, RMTMaricar MercadoVym Queenie Gold Perez, RMTGrace RaguineEmmanuel Salvador II, RMTChelsea TolentinoAdrian Rey Vivares, RRT

Oncology OutpatientAura Giselle Claor, RNCatherine FloresChristian Joshua Ruiz, RNCarlo Antonio Soriano, RN

Operating RoomGrace Jewelle Banzali, RNAlyssa Mary Grace Cenidoza, RNLoren Del Mundo, RNHyacinth May Del Rosario, RNEarlson Joshua Inovero, RNPaul Mark Layco, RNNicole Chanelle Mangulabnan, RN

Jiovanni Paz, RNLeah Tapang, RNOmar Christian Tuazon, RNPathology & Laboratories

Xyra Lyn AritaoElgin Clarysse AsuncionJecevel BatacKrizel Cyril EsmilloJefferson Ferrariz, RMTYves RamosFrancheza Reinz Sang-AnAlvin Dave Tan, RMTLemuel TayotoSeth Louis TejadaNicole Isabelle TumaliuanShereen Kiel Vicente

Pediatric ICUNemia Hernandez, RN

Physical Medicine &Rehabilitation

Joyce Nicole Alcantara,PTRPAlyanna Birondo, PTRPCharisse Denise Candasa, PTRPPaula Jeanne Gaoat, PTRP

Cheska Marie Diego, RRTMark Dennis Lamsen, RRTNova Krizell Rilloraza, RRTFrytz Andrei Segun, RRTGem Vargas, RRTKarl Matthew Yanson, RRT

Radiology NursingMa. Karen Diane Angeles, RNFelix Reodique Jr., RN

Radiology ServicesMark James LabaoJoseph Paulo LagunaGregoria LaolaoDaisy MaghariAndrew MarananLeo RebanoCarmelita Yanga

Radiology UltrasoundDaniella OrellanaNina Camille Paule, RRT

Renal Care ServicesRossa Estella Batac, RNCelina Cifra, RNDDenmark John Cuerdo, RNBernadette Ilumin, RNTimothy Joseph Nolasco, RNAnthony Jay Raagas, RNPristine Abbylaine Via

Salvador, RNAldrin San JuanJoanne Tatad, RN

Urogynecology &Incontinence Center

Jo-Anne Mae Nadurata, RNVascular & Lymphedema

CenterJanyl Kendru Reyes, RNMary Anne Robles, RNLloyd Leandro SalacupLenie May Villamin

Weight Wellness CenterEncar Gigante, RND

Keone Matthew Haling, PRTPLyca Lamtecson, PTRPRommel Mapa Odilon II, PTRPLara Marqueses, PTRPJay-Ar Paguio, PTRP, CLTGilbert John Daniel Perez, PTRPPhysical Medicine & RehabPia Gianilli Roxas, PTRPHazel Lorraine Tagle, PTRPZoe Elisha Teodoro, PTRPAra Dominik Visbal, PTRP

Pulmonary LaboratoryLauterio Balubal, RTRPRico Campos, RTRPAdrian Francisco Cruz, RTRPMarilyn Malabanan, RTRPDiana Joyce Nitura, RTRPMaria Katrina Pattung, RTRPMary Grace San Juan

Radiation OncologyMayvelin AgrisolaCharisse Anne Aguila, RRTMa. Patricia Ann Dayag, RRTAndrea Yvonne Dominno, RRTJohn Patrick Garcia, RRTLope GonzagaJay Lord Mallillin, RRTAinna Manuel, RRTGielen QuiñonesAlyssa Mae Ramos, RRTRadiology Diagnostic Unit

Rufina Agliam, RXTAna Patricia Asufra, RRTJillianne Carla Briones, RRTGlydel Grace DiezmosJervis Gamboa, RRTMhark Daniel Pentolo, RRT

Radiology MRI UnitAce Georwin Aresta, RRTPrylle Lorenz Azucena, RRTCamille BacarraFerghilyn Bie, RRTJesil Ann Dayucos, RRTRichard Arvin De Guzman, RRT

6th Wing6th Circular

8th Circular

7th Circular

Credit, Billing & Collections

CVDL Heart Station

Admission

Cardiac Catherization Laboratory

Breast Clinic

7th Front

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MakatiMed Beat • March 2020 • Volume 11 Issue 120HEALTH SPOTLIGHT

Is your music making you deaf?Listening to loud music on your earplugs can lead to permanent hearing loss.

MakatiMed’s ENT Center offers easy ways to enjoy your playlist for years to come.

At the height of their music careers, Mark McGrath andHuey Lewis had number one hits, top-selling albums, andjam-packed live tours across America and the world.McGrath, lead singer of alternative rock group Sugar Ray,is the voice behind popular ‘90s songs “Every Morning”and “Someday,” while Lewis, who fronted the ‘80s bandHuey Lewis and the News, sang such pop hits as “Hip tobe Square,” “Do You Believe In Love,” and “The Power ofLove.”

Today, both singers are going deaf, a consequence ofbeing constantly exposed to loud music during theirheyday as rock stars. “It’s years and years and years ofbeing on the road and being two feet in front of cymbalsand drums, (high) frequencies,” said McGrath to DailyMail TV. Lewis, who was diagnosed with the inner eardisorder Meniere’s disease, told Vanity Fair “I can’t hearmusic. It’s hard enough to hear speech. But music isimpossible. The music is cacophony for me and now myhearing fluctuates.”

But you don’t have to be in a rock band to lose your senseof hearing. Many of us are guilty of listening for hours toour favorite songs on full blast through ear buds pluggedto our smart phones. Starting with a tolerable level, weslowly pump up the volume once our ears becomedesensitized by loudness. Before we know it, we’reexperiencing temporary hearing loss, a condition thataffects the quality of our hearing for a short period of time.Repeated, long-term exposure to blaring music can giveus tinnitus, the annoying ringing in the ears. It can alsodamage part of our inner ear or cochlea (from hair cellsthat help your brain detect sounds, to the auditory nerve,which carries information about sounds to our brain),resulting in permanent hearing loss.

Once you lose your hearing, there’s no getting it back. Tophospital in the Philippines, Makati Medical Center(MakatiMed), through its ENT Center (Dr. Ariston G.Bautista Center), suggests ways to prevent noise-induced hearing loss while still enjoying your favoritetunes.

Lower the volume. “The best way to avoid noise-inducedhearing loss is to decrease the volume of what you’relistening to,” Joseph Ray Richard R. Cedeño, MD, pointsout. How to know when loud is too loud? “If you’re listen-ing to music on your ear buds or headphones and can’thear what a person talking to you from arm’s length issaying, then that’s too loud,” he says.

Limit your listening time. “Instead of listening to loudmusic for hours on your ear buds, take breaks every 30minutes to allow your ears to rest,” says Dr. Cedeño. “You

can also observe the 60-60 rule: Don’t go over 60 percent of themaximum volume for any longer than 60 minutes.”

Invest in the right ear buds or headphones. “Noise-cancelingearphones block out external sounds that interfere with your music,”says Dr. Cedeño. “With these type of earphones, you don’t have toincrease the volume of your smart phone because your favoritesongs will sound clearer.” Consider using over-the-ear headphonesinstead of in-ear or ear-plug-style models, too, says. “Over-the-earheadphones put distance between your inner ear and the speaker,sparing you from too-loud music,” Dr. Cedeño explains.

Care for your ears. On its own, the ear is a self-cleansing organ thatproduces wax to prevent dust and harmful particles from getting intoits inner parts. Still, it helps to treat it with tender loving care. “Insteadof cotton swabs, use a damp towel to gently clean excess waxaround the canal,” says Dr. Cedeño. “Towel-dry your ears aftershowering or swimming, as too much moisture in the ears attractsbacteria, which could attack the ear canal. If water gets into your earsafter a dip in the pool or beach, simply tilt your head to the side andtug at your ear lobe to let the water out.”

“Exercise is also a good way to keep our ears in shape,” he adds.“Cardiovascular workouts like running, walking, and cycling get theblood pumping to all parts of the body, including the ears, keepingthem healthy and working well.”

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MakatiMed Beat • March 2020 • Volume 11 Issue 120 HEALTH SPOTLIGHT

MARCH 2020 CELEBRATORSHAPPY BIRTHDAY!

EMPLOYEE EMPLOYEEDEPARTMENT DEPARTMENTBIRTHDAY BIRTHDAYMaranan, Mary Jane GarciaBodegon, Eda Bernadette PascualQuinto, Marie Fatima MejiaSajo, Jadda Lou PobladorTamayo, Jima Mae BarrientosRamos, Fidel VienteSan Miguel-Tagayuna, Rachel Alexi SaulogCaparas, Ruth Hannah SantosPineda, Charmaine Miria BanezMercado, Jessica Margaux LeyesaCapulong, Mary Mie MoscosoMariano, Anne Clare CabrezaEstaris, Louie HiponiaPastores, Angelissa GuzmanRavelo, Leizl Dela CruzPia, Jason AllaniCutayan, Mary Grace Matin-AoLuz, Regina Beatriz ChuaAcosta, Angelica Jane SulibagaMalonjao, Maria Kathrina BerinoLafavilla, Jimmy ReyesCortes, Norma GarciaFelipe, Philip James VelascoGuilas, Michael TechonFlores, Derwin Dean ConsolacionMalimban, Janine GarciaRecio, Mariel NamucoBiles, Ma Carmen Luisa CobarBalcos, Melissa Anne ArevaloAlvis, Joy Kristine CayaDe Vera, Ramon Antonio SantosBaltazar, Thea Mariella CasawayRondera, Ma. Theresa Elaine RecanaCepillo, Jonald AtienzaMangahis, Marc Rodel CrisoloGaringan, Jet Ray-Ann VispoAnor, Jobeth Liezel PaccalPagalilauan, Ina Ingrid GarceronRaagas, Anne AldoverDuco, Denise Nicole Ii LadridoGammad, Joan Joyce ConstantinoVilladiego, Krisllie BalladoDiansuy, Edgardo Jr. AvilesVente, Karen Faye CuevasIturralde, Ma. Teresa DingalanLao, Timothy Josef LoNarito, Aureen Joy DizonTorrijos, Miguel Manuel BallesterosFabiculana, Patt Rissa SayatSantiago, Raymond ValeraJoven, Sarah Jane LasconaGaba, Daryl Jeremiah RiveraVillaruzl, Eileen Mae Tilla-InMajabague, Johan Lyn AbendanoSales, Maria Veronica Terese GarciaHernandez, Jeimae PamaongPe, Chino Inigo VillacrusisTubio, Lesley Anne GuevaraPatricio, Hilaria Ramona Hira MondejarSalvano, Leilani VillamorAlonzo, Kristine Marie SumajitCloma, Lady Luz SoniegaFernandez, Elaine Louise LavillesCuevas, Arriane Mary SabileCapulong, Erwin BinalingbingSutian, Robella MaderaCagulada, Albert LagareHerrera, Raygean OlanoHerrera, Charylou ReynosoVillanueva, Princess Jasmine Dela CruzLovedorial, Mark Adrianne MontoyaYang, Sabrina CastroOliveros, Jertrude CantaClemente, Elinor Dy TiocoAbundo, Jonathan TadulanTan, Charmaine LimSupetran, Katrina Layne CruzBerboso, Marviel TimbolFanlo, Leonora Christabelle AlcazarDe Joya, Jerick BrondoLaddaran, Tamilyn Chelsea ChuaBriones, Sarah BautistaBien, Kristine MaravillaPangilinan, Ma. Antoniette LoboPerez, Donna Kristine BaralCheng, Malcolm Arnold PasaylonValenzuela, Paolo Mari AbellarTan, Alexa Ynez EspinaHontiveros, Byron Matthew TanMendoza, Ivanka Krista AguilarBallesteros, Renzee Fidez PadlanBernarte, Nick PosancoTilos, Rodrigo TinaytinaRamos, Leandro IlaganCosa, Maria Geraldine ArellanoUy, Mary Milagros DyogiCelo, Jacel DajayRuiz, Karyl Shane AlosLacsinto, Sothia EstabilloSebastian, Cristina LitapMapa II, Odilon Rommel AnacanPerfecto, Isidoro MaganitoTrinidad, Belinda CelsoBautista, Maricor MesinaMendoza, Lealiza EspirituBayot, Ma. Patricia Beatrice Karmel CrisenoMedina, Edgardo Jr LopezDelgado, Anabel ManayaoSantos, Luis Andino FigueroaFausto, Bernadine AmanteSarmiento, Rey Marlo FlautaFlorido, Alissa Iris ArandelaCabison, Jerissa BustamanteFlormata, Princess BathanTorres, Karen OlivasTorres, Myla BarriosMendoza, Maribeth GagarinUy, Samantha Victoria YuGuevarra, Phil Iver PulgarOpinion, Monica MolinaNg, Jan Patrick OngPadilla, Maria Alexandra DyRubio, Julia Romina QuitoCruz, Emilou FuertesJimenez, Kriss Kringle AlvarezHilario, Aileen LustrePaglinawan, Randy RosarioMariano, Maria Clarina Dela CruzAgrisola, Mayvelin Estudillo

NeurosciencesClinical Ops & InnovationTotal RewardsMedical Educ & ResearchGN - Gen. Med Services 1GN - Maternity & VIP Ser.Medical Educ & ResearchRadiology ServicesMedical Educ & ResearchMedical Educ & ResearchGN - High RiskSN - Nwbrn & pedia. SrvcsGN - Gen. Med Services 1Medical Educ & ResearchGN - Gen. Med Services 1Inventory ManagementSN-Cardiac & Neuro SrvcsPharmacy ServicesPharmacy ServicesSN - Emergency Nurs. Ser.Medical Educ & ResearchNursing Support ServicesSN - Operative & CSUSN-Cardiac & Neuro SrvcsInventory ManagementMedical Educ & ResearchCVDL (Heart Station)Pathology & LaboratoriesPharmacy ServicesProf. & Splty Svcs Clus 5Medical Educ & ResearchPharmacy ServicesSN - Emergency Nurs. Ser.General Svcs DepartmentInventory ManagementGN - Gen.Med.Services 2GN - High RiskPharmacy ServicesSN - Medical & Surg. ICUGN - Gen. Med Services 1Medical Educ & ResearchClinical Ops & InnovationWomen's Wellness CenterPulmonary LaboratoryGN - Maternity & VIP Ser.Medical Educ & ResearchGN - Maternity & VIP Ser.Medical Educ & ResearchMedical Educ & ResearchHospital Information MmgtGN - Maternity & VIP Ser.Nurs. & Patient Care DivSN - Operative & CSUCVDL (Heart Station)GN - High RiskSN-Cardiac & Neuro SrvcsGN - Gen. Med Services 1Medical Educ & ResearchGN - High RiskLearning & DevelopmentSN - Medical & Surg. ICUPatient Relations DeptMedical Educ & ResearchPharmacy ServicesRadiology ServicesNursing Support ServicesGN - Maternity & VIP Ser.SN - Emergency Nurs. Ser.SN - Operative & CSUMedical Educ & ResearchGN - Gen.Med.Services 2Medical Educ & ResearchTalent AcquisitionPathology & LaboratoriesGN - Gen.Med.Services 2Pharmacy ServicesRad Onco & PET ImagingPathology & LaboratoriesGN - Gen.Med.Services 2Clinic.Safety & Risk MngtMedical Educ & ResearchSN - Emergency Nurs. Ser.GN - Gen. Med Services 1Radiology ServicesPhysical Medicine & RehabPhysical Medicine & RehabPharmacy ServicesMedical Educ & ResearchMedical Educ & ResearchSN-Cardiac & Neuro SrvcsSN - Operative & CSURadiology ServicesRadiology ServicesGN - High RiskRadiology ServicesHospital License & Acred.SN - Operative & CSUGN - Maternity & VIP Ser.Nutrition & DieteticsSN - Emergency Nurs. Ser.Physical Medicine & RehabBusiness Sys Devt & SuppGN - High RiskPatient Relations DeptSales ServicesPharmacy ServicesSN - Operative & CSUSN - Emergency Nurs. Ser.Medical Educ & ResearchNeurosciences CenterRadiology ServicesSN - Operative & CSUGN - High RiskProf. & Splty Svcs Clus 5Learning & DevelopmentClinical Ops & InnovationOut-Patient ServicesGN - High RiskMedical Educ & ResearchRadiology ServicesMedical Educ & ResearchMedical Educ & ResearchSN - Operative & CSUSN - Renal CareGN - High RiskPharmacy ServicesPharmacy ServicesInfectn. Preventn. & CtrlCredit Billing & Col Dept

March 1March 1March 1March 1March 1March 1March 1March 1March 1March 1March 2March 2March 2March 2March 2March 3March 3March 3March 3March 3March 3March 3March 3March 3March 4March 4March 4March 4March 4March 4March 5March 5March 5March 5March 5March 5March 6March 6March 6March 6March 6March 6March 6March 6March 6March 7March 7March 7March 7March 7March 7March 7March 8March 8March 8March 8March 8March 9March 9March 10March 10March 10March 10March 10March 10March 10March 10March 11March 11March 11March 11March 11March 11March 12March 12March 12March 12March 12March 12March 12March 12March 12March 12March 12March 12March 12March 12March 13March 13March 13March 13March 13March 13March 13March 13March 13March 14March 14March 14March 14March 14March 15March 15March 15March 15March 15March 15March 15March 15March 15March 15March 15March 15March 15March 15March 15March 16March 16March 16March 16March 16March 16March 16March 16March 16March 16March 16March 16March 17

March 17March 17March 17March 17March 17March 17March 17March 17March 17March 17March 17March 17March 17March 18March 18March 18March 18March 18March 18March 19March 19March 19March 19March 19March 19March 20March 20March 20March 20March 20March 20March 20March 20March 20March 20March 20March 20March 20March 21March 21March 21March 21March 21March 21March 21March 21March 21March 22March 22March 22March 22March 22March 22March 22March 22March 22March 23March 23March 23March 23March 23March 23March 23March 24March 24March 24March 25March 25March 25March 25March 25March 25March 25March 25March 25March 26March 26March 26March 26March 26March 26March 27March 27March 27March 27March 27March 27March 27March 27March 27March 27March 27March 27March 27March 27March 28March 28March 28March 28March 28March 28March 29March 29March 29March 29March 29March 29March 29March 29March 29March 29March 30March 30March 30March 30March 30March 30March 30March 30March 30March 30March 31March 31March 31March 31March 31March 31

Pathology & LaboratoriesMedical Educ & ResearchCredit Billing & Col DeptPharmacy ServicesPhysical Medicine & RehabSN - Operative & CSUMedical Educ & ResearchFinancial Plan & ControlBusiness Sys Devt & SuppTotal RewardsSN - Medical & Surg. ICUEmployee Health&WellnessPhysical Medicine & RehabPathology & LaboratoriesGN - High RiskMedical Educ & ResearchMedical Educ & ResearchHospital Information MmgtGN - Gen.Med.Services 2Nutrition & DieteticsCLS & RJO CenterSN-Maternity & EndoscopySN-Maternity & EndoscopyGN - Maternity & VIP Ser.Medical Educ & ResearchHospital Information MmgtPharmacy ServicesBusiness Sys Devt & SuppGN - Gen.Med.Services 2GN - Gen.Med.Services 2Radiology ServicesPathology & LaboratoriesMedical Educ & ResearchRadiology ServicesSN - Nwbrn & pedia. SrvcsNurs. & Patient Care DivGN - Gen. Med Services 1Prof. & Splty Svcs Clus 5SN - Operative & CSUInventory ManagementSN - Medical & Surg. ICUGN - Maternity & VIP Ser.GN - High RiskSN - Emergency Nurs. Ser.SN - Operative & CSUCVDL (Heart Station)Engineering DepartmentGN - Gen.Med.Services 2Pathology & LaboratoriesGN - Maternity & VIP Ser.Rad Onco & PET ImagingMed Educ Admin OfficePathology & LaboratoriesSN-Cardiac & Neuro SrvcsMedical Educ & ResearchEmployee Health&WellnessRadiology ServicesQuality ManagementCredit Billing & Col DeptPharmacy ServicesPhysical Medicine & RehabInventory ManagementEmployee Health & WellnessGeneral Svcs DepartmentSN-Maternity & EndoscopyGN - Maternity & VIP Ser.SN - Nwbrn & pedia. SrvcsInventory ManagementGN - Gen. Med Services 1Radiology ServicesNursing Support ServicesMedical Educ & ResearchMedical Educ & ResearchPathology & LaboratoriesRadiology ServicesProf. & Splty Svcs Clus 5SN - Operative & CSUMedical Educ & ResearchPharmacy ServicesRadiology ServicesGN - High RiskGN - Maternity & VIP Ser.Pharmacy ServicesInventory ManagementSN - Medical & Surg. ICURadiology ServicesSN - Renal CareGN - Gen. Med Services 1SN - Medical & Surg. ICUGN - Gen.Med.Services 2Credit Billing & Col DeptGN - Gen.Med.Services 2SN - Operative & CSUMedical Educ & ResearchGN - Gen.Med.Services 2Credit Billing & Col DeptMedical Educ & ResearchSN - Medical & Surg. ICUComms & Special ProjectsSN - Renal CareInventory ManagementPathology & LaboratoriesPharmacy ServicesGN - Maternity & VIP Ser.Pathology & LaboratoriesCLS & RJO CenterSales ServicesPharmacy ServicesSales ServicesMedical Educ & ResearchRadiology ServicesGN - Gen.Med.Services 2GN - Gen.Med.Services 2Inventory ManagementMedical Educ & ResearchSN-Cardiac & Neuro SrvcsWomen's Wellness CenterSN-Cardiac & Neuro SrvcsCredit Billing & Col DeptPharmacy ServicesGN - High RiskCLS & RJO CenterSN - Operative & CSUPathology & LaboratoriesGN - Gen. Med Services 1SN - Nwbrn & pedia. SrvcsSN - Renal Care

Cespedes, Donna Monique PagkalinawanLim, Patrick Joseph OlegarioLim, Christopher PacubasDela Cruz, Anna Dennyle EsperanzaLobrin, Deniel Roy AdrianoUgmad-Rodriguez, Thresia Anjanette RanaraMatute, Cara Camille MagbitangQuibolen, Maricris MirandaFernandez, Roderick CruzPosadas, Josephine DomingoArauag, Jezrelle HemadyChavez, Maria Patricia AstorgaIlagan, Leana MariaMacaraeg, Jose Bien PinlacLopez, Anna Dominique BagaybagayanCaluscusin, Ian Ray CantosGeotina, Jose Manuel TyCumpio, Gerardo VidalCabalida, Gemma LandasanReyes, Izaak Borris TanSamulde, Rochelle FranciscoSauza, Rosanna MalinaoAvellana, Jann Allyson DumawalNaria, Maria Theresa ManubayMallabo, Alma Fides ArgonzaFloresca, Michael MarquezMedina, Sheryll LeeperMiralles, Alfie QuintoCruz, Aileen CenidoGeneroso, Marc Paolo AlabadoBriones, Jillianne Carla JaringaZabala, Ashaki Amira VillegasJamelo, Joe Patrick TiuLabao, Mark James MalundrasBlanco, Justine Kristel LaberintoGumabay, Rebecca GrantosAlejandro, Jose RamosSimbulan, Maida De LeonGodoy, Joanne DiscayaDenila, Earl John RacinesOccasion, Beverly PastorOrais, Hannah Paula Monte De RamosBencion, Yvette Therese CabaronCalvo, Cham Jose MenosaPeraz, Gerald BuenavistaRamos, Ma. Esperanza BurgosHampac, Nelson DorueloMangulabnan, Jesica CapuzVicente, Shereen Kiel GilTan, Noella LaurioAguila, Charisse Anne HernandezMacalinao, Earlyn BercenioBalane, Darryl BaliwasPacis, Jay Edward TolentinoCaimoy, Odessa PascualMacalintal, Rosebelle TabigneGarde, Rafael Eduard AceroAlcantara, Dyna Michaela GuintoDe Guzman, Allen Albert CruzVillegas, Joanne MadaluraTuray, Daisy Ulic-UlicAbellera, Arnel DequitoAgas, Pamela Dela PenaLopez, Marcy SungaDel Mundo, Edelman PerdonOrdona, Nerissa AlcazarHonculada, Jhonalyn CuevasJumah, Rasidah GomezMartin, Marra Jessica LeonardoPentolo, Mhark Daniel PinoliadMiel, Alexandrea Anne TorresPantangco, Jose Antonio Luis Ong OhGawaran, Mark Austine FabianDayap, Heloisa Nicole BongatForio, Mary Claire FamodulanHerrera, Forrest Dhaile AgustinSuarez, Russel AbrogenaNavarrete, Mariane Grace PamaranPepito, Helford ApiagBangud, Dennis RomuloArenas, Alberto GinezUlay, Clarize Mae DancelSiguenza, Ma. Louise BatiloTorres, Lou Divine AzucenaSim, Mikaela Angela MejiaAlix, Catherine Anne Delos SantosArgonia, Kate Celine LumasacOmiping, Ma. Marchiza VillamorSaiyari, Zcharina Corinne EspinozaSevilla, Kenneth CablayanRemojo, Alexis EsguerraSujede, Fatima LimjucoVillarey, Mel Bryan CanaPacursa, Keeshia Mae BaludSupetran, Dominador Jr. SantosCaravana, Jonathan BuenGonzales, Xandra Angelica IfurungEngada, Frame Rose MarcoPangan, Geoffrey Michael GuiuaManalo, Lorraine MagcamitDy, Orville Jr CruelBatangas, Smokey CortezAlhambra, Robert Eric LizadaManlangit, Trisha Joi AguilarSaure, Ma. Gracie Ann OngariaSeduco, John Mave Rick GeduqueBunagan, Jacquelyne BaricauaDoctolero, Charmyl De GuzmanLamata, Benedict John BarnacheaJalbuena, Lou Camille DepakakiboBacarra, Camille ObraDela Pena, Eastersun EvascoPascua, Vlendy ClaveriaMataac, Celso Iii TabaniagTindoy, Marvin Ace CubalAranza, Ivy Jalyn DalitSecuya, Justineleigh Marielle TendenciaPineda, Geoffrey MagistradoPascual, Monica YenAguila, Gianah Alexandra AsontoVirutiao, Mary Ann AsistioBarbin, Angela Mae MaramagValencia, Charissa Anne GariandoSarmiento, Sophia Beatrix GumayagayRivero, Edreil BonadorHernandez, Nemia GarciaCunanan, Richelle Reales

MAKATIMEDPROPERTY

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MakatiMed Beat • March 2020 • Volume 11 Issue 120NEWSfrom page 3

TRAVEL-RELATEDHEALTHADVISORY

CORONAVIRUS DISEASE -2019 (COVID-19)

( (

Have been in contact with a person suspected to beinfected with COVID-19 within the last 14 days?

Have FEVER orCOUGH or DIFFICULTY OF BREATHING?

PLEASE PROCEED IMMEDIATELY TO THEEMERGENCY DEPARTMENT, GROUND FLOOR, TOWER 1

INFECTION CONTROL COMMITTEE

Have you traveled to China (including Hong Kong and Macau)Japan, Italy, Iran & South Korea within the last 14 days?

OR

AND

Source: World Health Organization

Commendations

Call CenterRichard Sia

"I really want to commendRichard for the greatservice. I was trying to callseveral hospitals for pricecomparison and washaving a hard time. Richardwas very patient, verydetailed, very patient-focused. He made sure thathe confirms the departmentschedule, price of

procedures, etc. that I wasinquiring about. He isbonggang kumikinang nashining star!"Medical ServicesKaren Sophia Calixto-Mercado, MD

"Dr. Calixto-Mercado hasshown genuine care andconcern towards me andmy family. She is a verykind Doctor! She is ablessing to our family! Sheis the hospital's saving

grace! She deserves theDoctor of the Year Award!"Operations SupportPeter Andrew Dumanig

"Mr. Dumanig assisted me allthe way. I am so pleasedwith the service I received. Iam a PWD. It would havebeen hard without hisassistance. Hence, Mr.Dumanig's professionalism,enthusiasm and ready smile

made the experience evenbetter than I expected."Pathology & LaboratoriesRandy Cortez

"I would like to commendthe patient service repres-entative who attended tomy wife for her bloodextraction this morning. Hewas very helpful andaccommodating. He wasgreat and I wish all the staffwere like him."

technology for advanced methods inhealthcare waste management. Thisincludes the recycling of wastes thatnetted an additional income of overP269,000 in 2018. Site visits tooutsourced waste management serviceproviders and suppliers identifiedcorrective actions which improved itsoperations. Exclusive environmentalrounds were done regularly by the IPCin clinical areas extending to con-cessionaires to measure compliancewith existing policies and programs.Database for hazardous materials wasmaintained to monitor adequate andappropriate storage and disposal.”

A Hall of Fame award was also handedto MakatiMed as it has consistentlydemonstrated its adherence to globaland national standards in InfectionControl Policies and Programs for athird-Level health facility. Havingattained the highest recognition for atleast three years in major categories andTop Best in Infection Control asconferred by PHA, MakatiMed is settinga new benchmark for a third-level healthfacility through outstanding performancein governance, surveillance andevaluation.

MakatiMed wins big with three top awards forInfection Prevention and Control.

Hall of Famer: MakatiMedbags top awards in InfectionPrevention and Control

MAKATIMEDPROPERTY