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Major Gift Staff: Finding, Hiring, and Motivating
People Make the Organization
• Issues
• Ideas
• Context.
How to Recruit and Retain Good Major Gift Staff
• Define what you really need
• Focus on skills and qualities not titles
• Understand your culture
• Identify “places” to search.
The Most Important Qualities and Skills
• Self-motivated• Good communicator• Sensitive• Persistent• Well-organized• Outcome-oriented• Team player• What else?
The Job Description
• Define the position clearly
• Highlight experience needed
• What are specific requirements?
• Where does it fit?
• How is success determined?
• Explain benefits.
The Job Announcement
• Recruit
• Vision, mission, values
• Importance
• Future opportunity.
Where Do You Look?
• Not-for-profits
• Trusted colleagues
• Related fields: sales, marketing
• Volunteers who have demonstrated experience
• Professional associations.
You Have Some Candidates- Now What?
• Have a consistent process
• Search committee? Who is on it?
• Prepare committee
• Keep it simple and clear.
Evaluating the Candidate-The Process
• Develop a list of general questions
• Open-ended questions
• Probe experience
• Get different perspectives
• Sell the job and your organization.
Evaluating the CandidateCheck References
• Ask about the person
• Ask about performance
• Ask some open-ended questions.
We Like This Candidate-How Do We Close the Deal?
• Be passionate about your organization
• Opportunity
• Future potential
• Professional development opportunities
• Benefits
• RECRUIT THEM.
Easing the Entry
• Clear expectations
• Orientation
• Include in the team
• Provide the right support
• Encourage
• Show interest in their personal goals
• Evaluate and give feedback.
Motivating the Staff
• Vision
• Their role in vision
• Celebrate successes
• Deal with problems discretely
• Clear goals that are quantifiable
• Regular check-ups.
Keeping the Staff
• Personal growth and satisfaction
• Belonging to the team
• Rewards
• Commitment.
Questions?