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Session # 7 Session # 7 Maintenance Plans Maintenance Plans Engineered Maintenance Strategies, Failure Analysis & Root Cause Analysis 1 © Life Cycle Engineering 2008 1 © Life Cycle Engineering 2008 1 © Life Cycle Engineering 2008 © Life Cycle Engineering 2008

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Session # 7Session # 7

Maintenance PlansMaintenance PlansEngineered Maintenance Strategies, Failure Analysis & Root Cause Analysis

1© Life Cycle Engineering 2008 1© Life Cycle Engineering 2008 1© Life Cycle Engineering 2008© Life Cycle Engineering 2008

Where does the Maintenance Plan fit in?

ASSET MANAGEMENT Where does the Maintenance Plan fit in?

STRATEGY

2© Life Cycle Engineering 2008 2© Life Cycle Engineering 2008 2© Life Cycle Engineering 2008

Asset Management Plan

Strategy - Develop a robust program within strategic frameworkframework.

Business Review - Implement with respect to critical business needs and without impact to scheduled poperations.

Technology Review - Implement technology that can support processes at the business unit level but that can also be supported at the enterprise level.

I l t ti Pl i Id tif i l t tiImplementation Planning - Identify an implementation schedule based on the program and corresponding costs.

3© Life Cycle Engineering 2008 3© Life Cycle Engineering 2008 3© Life Cycle Engineering 2008

The Purpose

ASSET MANAGEMENT PLANThe Purpose

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A t M t PlAsset Management Plan

Asset Operations Asset Maintenance Asset Risk Plan Plan

Operating ParametersPlanned Utilization

Staffing Req irements

Maintenance ParametersAsset Hierarchy

Criticalit Ranking Inde

Plan

Risk ParametersRisk strategy, tolerance

Risk definition and categorizationStaffing RequirementsRaw/WIP Materials RequirementsMaterials Handling Requirements

Energy/Utilities RequirementsContinuous Operating Hours

Production Schedule Variation

Criticality Ranking IndexFailure Modes and Effects

Maximum Continuous OperationMean-time-between-repair

Mean-time-between-maintenanceMean-time-to –repair

Risk definition and categorizationLoss data collection

Risk indicator data collection Control self-assessment

Risk assessment and analysisExpected/Unexpected Production Schedule Variation

Incoming Materials SpecificationsFinished Products Specifications

Production Minimum Lot SizePlanned Capital Life

Performance Variables (KPIs)

Mean time to repairMean-time-to-rebuild

PM/PdM RequirementsOverhaul/Rebuild Requirements

Skills/Staffing RequirementsAnticipated Useful Life

p pLoss Control Scores

Real exposuresControls quality

Cost benefit analysisRisk mitigation and transferPerformance Tracking Process

Business Risk AssessmentPerformance Variables (KPIs)Reliability Risk Assessment

Standard Work

Risk mitigation and transfer strategy

5© Life Cycle Engineering 2008 5© Life Cycle Engineering 2008 5© Life Cycle Engineering 2008

Asset Management Plan Key Components

THE OPERATING PLANAsset Management Plan Key Components

6© Life Cycle Engineering 2008 6© Life Cycle Engineering 2008 6© Life Cycle Engineering 2008

The Operating Plan

• Standard operating proceduresp g p• Start-up / Shut–down procedures• Materials proceduresMaterials procedures• Operator care procedures

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Operating Envelope

• Boundary conditions, e.g. input-outputy , g p p• Startup and shutdown cycles• Permissible operating ranges and methodsPermissible operating ranges and methods• Operating campaigns• Specific procedures for abnormal operatingSpecific procedures for abnormal operating

modes

8© Life Cycle Engineering 2008 8© Life Cycle Engineering 2008 8© Life Cycle Engineering 2008

Asset Management Plan Key Components

THE RISK PLANAsset Management Plan Key Components

9© Life Cycle Engineering 2008 9© Life Cycle Engineering 2008 9© Life Cycle Engineering 2008

The Risk Plan

• Risk identification• Risk analysis• Risk mitigationRisk mitigation• Communication plan• Risk management tableRisk management table

10© Life Cycle Engineering 2008 10© Life Cycle Engineering 2008 10© Life Cycle Engineering 2008

The Benefit of Risk Management

MANAGEMENT

INFORMATIONExpected Loss – how

much do I lose on

Awareness of real exposures

Knowledge of controls quality

Cost benefit analysisProf

it

FOUNDATION

average

Unexpected Loss –how much I could reasonably expect to lose in a bad year

DATALoss data collection

Risk indicator data collection

Cost benefit analysis

Improved risk mitigation and transfer strategy

Econ

omic

P

Risk strategy, tolerance

Roles and responsibilities

Policies and procedures

Control Scores – how good are the controls I have in place

Control self-assessment

Risk assessment and analysis

Automatic notification

E

Risk definition and categorization

Automatic notification

Follow up action reports

11© Life Cycle Engineering 2008 11© Life Cycle Engineering 2008 11© Life Cycle Engineering 2008

Management & Control Quality

Operational Risk Management

12© Life Cycle Engineering 2008 12© Life Cycle Engineering 2008 12© Life Cycle Engineering 2008

Asset Management Plan Key Components

THE MAINTENANCE PLANAsset Management Plan Key Components

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The Maintenance Plan

The infrastructure:• Database development• Asset definitionsAsset definitions• Required attributes• Functional/Reliability block diagramsFunctional/Reliability block diagrams• Hierarchy development• Criticality analysis• Criticality analysis• Failure mode and effect analysis

14© Life Cycle Engineering 2008 14© Life Cycle Engineering 2008 14© Life Cycle Engineering 2008

The Maintenance Plan

Task module creation• Mapping failure modes to failure detection

methods• Rebuild / Refurbishment criteria• Assigning crafts and tradesg g• Determining frequency• Establishing durationsEstablishing durations• Level loading tasks

15© Life Cycle Engineering 2008 15© Life Cycle Engineering 2008 15© Life Cycle Engineering 2008

Example of a Task Module

FACILITATOR ACTIVITYExample of a Task Module

16© Life Cycle Engineering 2008 16© Life Cycle Engineering 2008 16© Life Cycle Engineering 2008

17© Life Cycle Engineering 2008 17© Life Cycle Engineering 2008 17© Life Cycle Engineering 2008

The Maintenance Plan

Developing preventive maintenance tasksp g p• Failure based• Comprehensive procedureComprehensive procedure• Organized structure• Repeatable resultsRepeatable results• Acceptance criteria

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The Maintenance Plan

Predictive technologies – The Big 5g g• Thermography• Oil analysisOil analysis• Ultrasonic analysis• Vibration analysisVibration analysis• Motor analysis

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The Maintenance Plan

MRO supportpp• Developing bill of materials• Determining critical spare part thresholdsDetermining critical spare part thresholdsContinuous improvement• Value metricsValue metrics• Feedback process

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Developing the Infrastructure

AM-02AM-01 AM-03 AM-04 AM-05Asset Data Collection

Asset Hierarchy

Asset Criticality

RCM/SFMEA

PM-PdM Development

AM-06

Continuous loop until all assets have been

analyzed, then PM

OptimizationContinuous Improvement

AM-07 BOM

Development

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Block Diagrams

The precursor to developing a functional p p ghierarchy and a maintenance strategy is the functional and reliability block diagrams

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Block Diagrams

• Functional and reliability block diagrams illustrate the operation interrelationships andillustrate the operation, interrelationships, and interdependencies of functional entities.

• More than one block diagram will usually be• More than one block diagram will usually be required to display alternative modes of operation, depending upon the definition p , p g pestablished for the system.

23© Life Cycle Engineering 2008 23© Life Cycle Engineering 2008 23© Life Cycle Engineering 2008

Functional Block Diagram

• The primary purpose of the functional block diagram (FDB) is to ensure that the REdiagram (FDB) is to ensure that the RE determines all of the functions provided by and within the asset and/or system so that functional yfailures can be determined and analyzed.

• Includes:– major system components– interfaces to distributive systems

interfaces between subsystems– interfaces between subsystems– power, data, and structural interfaces

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FBD Example

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•From Mil-Std-1629, Fig. 101.1

Functional Block Diagram Development

FACILITATOR ACTIVITYFunctional Block Diagram Development

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Answer – FBD Activity

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Reliability Block Diagram

• The primary purpose of the reliability block p y p p ydiagram (RBD) is to allow asset and/or system reliability and availability analyses using block diagrams to show network relationships.

• The structure of the reliability block diagram d fi th l i l i t ti f f il ithidefines the logical interaction of failures within a system that are required to sustain system operationoperation.

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RBD Example

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•From Mil-Std-1629, Fig. 101.2

Reliability Block Diagram Development

FACILITATOR ACTIVITY

Reliability Block Diagram Development

FACILITATOR ACTIVITY

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32© Life Cycle Engineering 2008 32© Life Cycle Engineering 2008 32© Life Cycle Engineering 2008

ANSWER – RBD Activity

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Hierarchy Development

Hierarchy is the systematic classification of y yitems into generic groups based on factors possibly common to several of the items ( )(location, use, equipment subdivision etc) in a parent – child relationship

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Example of a Functional Hierarchy

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Create Functional Hierarchy

PARTICIPANT ACTIVITYCreate Functional Hierarchy

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Exercise: Hierarchy DevelopmentDescriptionDevelop a functional hierarchy for a motor that drives a conveyor to transport bottles to be filled for distribution. The motor is located in room 342 of buildingbottles to be filled for distribution. The motor is located in room 342 of building 312 in 3 plant of the ABC Company.

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Answer - Hierarchy

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Hand out LCE Hierarchy Guidelines

FACILITATOR ACTIVITYHand out LCE Hierarchy Guidelines

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40© Life Cycle Engineering 2008 40© Life Cycle Engineering 2008 40© Life Cycle Engineering 2008

Asset Definition

Once the hierarchy is established, the level 7 y ,components are standardized into asset types and minimum attributes are assigned to support:

BOM developmentPM/PdM developmentFailure analysis

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Asset Data

Detailed information such as:• Asset criticality• Nameplate dataNameplate data• Engineering specification• Property detailProperty detail• Other searchable characteristics

42© Life Cycle Engineering 2008 42© Life Cycle Engineering 2008 42© Life Cycle Engineering 2008

Criticality Analysis

Criticality is defined as a state of urgency.y g yAs a measure, it represents the severity of a

failure in relation to its consequences. qEquipment criticality is a ranking reflecting the

magnitude of the consequences resulting frommagnitude of the consequences resulting from an equipment failure.

43© Life Cycle Engineering 2008 43© Life Cycle Engineering 2008 43© Life Cycle Engineering 2008

Contributors to Criticality

The consequences usually considered are the q yimpact on:• Environment• Health• Safetyy• Production or Value Stream• ReputationReputation

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Example Criticality Review

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Walk thru Asset Criticality Analysis Spread Sheet

FACILITATOR ACTIVITYWalk thru Asset Criticality Analysis Spread Sheet

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ROOT CAUSE ANALYSISROOT CAUSE ANALYSIS

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Terminology

Root Cause Analysis (RCA)– Logical, systematic means of resolving

problems, limiting factors or issues.Done proactively e g before a serious– Done proactively, e.g. before a serious problem or failure occurs

Root Cause Failure Analysis (RCFA)Root Cause Failure Analysis (RCFA)– Same– Done reactively, e.g. after a seriousDone reactively, e.g. after a serious

problem or failure occurs

48© Life Cycle Engineering 2008 48© Life Cycle Engineering 2008 48© Life Cycle Engineering 2008•PW4

THE RCA PROCESS

1. 2. 3.

NOTIFICATION CLARIFICATION/CLASSIFICATION

ROOT CAUSE ANALYSIS

4. 5. 6.

CORRECTIVE ACTION

EVALUATIONVERIFICATION DOCUMENATION

49© Life Cycle Engineering 2008 49© Life Cycle Engineering 2008 49© Life Cycle Engineering 2008

EVALUATION

•PW31

Simplified FMEA

• Developed by US Military and standardized by p y y yautomotive industry

• Top-down method• Based on industrial and in-plant historical data• Generally limited to major sub-systemsy j y

Can include components, but failure modes, probability of failure, etc. Based on experience, not

b bilit t blprobability tables

50© Life Cycle Engineering 2008 50© Life Cycle Engineering 2008 50© Life Cycle Engineering 2008

Example Of SFMEA Analysis

51© Life Cycle Engineering 2008 51© Life Cycle Engineering 2008 51© Life Cycle Engineering 2008

Terms

Occurrence ranking:gA subjective estimate of the likelihood that if a

defective part is installed it will cause the failure mode

A subjective estimate of the probability that a failure mode will occur

52© Life Cycle Engineering 2008 52© Life Cycle Engineering 2008 52© Life Cycle Engineering 2008

Terms

Detection ranking:gA subjective estimate of the probability that a

cause of a potential failure will be detected and corrected before reaching the end user

A subjective estimate of the probability that a cause of a potential failure will be detected and corrected before a failure can occur

53© Life Cycle Engineering 2008 53© Life Cycle Engineering 2008 53© Life Cycle Engineering 2008

Terms

Risk Priority Number (RPN):y ( )The product of severity, occurrence, and

detection rankingsSeverity x Occurrence x Detection = RPNSometime divided by 30 to give you a 100 y g y

scale

54© Life Cycle Engineering 2008 54© Life Cycle Engineering 2008 54© Life Cycle Engineering 2008•PW72

Uses of SFMEA

Root-cause failure analysisMethodology for understanding potential forcing functions thatMethodology for understanding potential forcing functions that

caused problem

Drives preventive maintenance programp p gIdentified forcing functions and failure modes determine the

specific PM inspections that should be done to preserve the asset and prevent failuresp

Drives Asset (Equipment) management programDetermines the fundamental requirements, e.g. operations and

maintenance, for the asset

Drives asset utilization plan

55© Life Cycle Engineering 2008 55© Life Cycle Engineering 2008 55© Life Cycle Engineering 2008

Drives asset utilization plan

Uses of SFMEA

Drives modifications and upgradespgMany of the identified forcing functions and failure modes can be eliminated by specific y pmodifications or changes in design

Drives Standard Work Practices (SWP)Drives Standard Work Practices (SWP) upgradesForcing functions or failures caused by setupForcing functions or failures caused by setup or operating methods can be eliminated

56© Life Cycle Engineering 2008 56© Life Cycle Engineering 2008 56© Life Cycle Engineering 2008

Reliability Engineering SFMEA

Engineer must understand the machine or gproduction systemMachine or operating dynamics

Inherent design strengths and limitations

Failure modes of components, sub-assemblies and p ,systems

Requires homework and self-study to gain this q y gknowledge

57© Life Cycle Engineering 2008 57© Life Cycle Engineering 2008 57© Life Cycle Engineering 2008

Reliability Engineering SFMEA

Must be driven or supported by datapp yFocus Team SFMEA relies exclusively on “native

knowledge”Engineering SFMEA also uses, but all three criteria

must be verified using existing historical dataLevel of detail must be as good as can beLevel of detail must be as good as can be

accomplishedFocus Team uses 80-20 ruleFocus Team uses 80 20 ruleEngineering must strive for at least 90-10

58© Life Cycle Engineering 2008 58© Life Cycle Engineering 2008 58© Life Cycle Engineering 2008

Centrifugal PumpO ti i t• Operating requirements:– Flow 100 GPM+/-10– Temp 175-200 F– Pressure 58 +/-5 PSI– Must contain product

PARTICIPANT ACTIVITYDevelop Pump SFMEA

PARTICIPANT ACTIVITY

59© Life Cycle Engineering 2008 59© Life Cycle Engineering 2008 59© Life Cycle Engineering 2008

Cause-and-Effect Analysis

• Graphical approach to failure analysis (I h k Di )(Ishakawa Diagram)

• Also called Fishbone or 4M Analysisbecause of graphic pattern andbecause of graphic pattern and classifications

60© Life Cycle Engineering 2008 60© Life Cycle Engineering 2008 60© Life Cycle Engineering 2008

Cause-and-Effect Analysis

• Plots relationship between various factors that contribute to specific event

• Factors are grouped in sub-classifications to facilitate analysis

61© Life Cycle Engineering 2008 61© Life Cycle Engineering 2008 61© Life Cycle Engineering 2008

4M Cause-Effect Diagram

62© Life Cycle Engineering 2008 62© Life Cycle Engineering 2008 62© Life Cycle Engineering 2008•PW58

Example of Cause and Effect Diagram

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Uses Of Cause-Effect

Process deviationsP bl i t d ith it t i ti– Problems associated with capacity restrictions, product quality, abnormal costs

Regulatory complianceRegulatory compliance– OSHA violations– Environmental releases

Safety issues

M t d ti bl i l tM t d ti bl i l t•Most production problems require complete understanding of all probable variables that could contribute to a problem

•Most production problems require complete understanding of all probable variables that could contribute to a problem

64© Life Cycle Engineering 2008 64© Life Cycle Engineering 2008 64© Life Cycle Engineering 2008•PW60

Limitations

Cause-and-Effect Analysis has serious limitations:limitations:

• Does not provide a clear sequence-of-events th t l d t f ilthat leads to failure

• Does not isolate specific cause or bi ti f f i f ti th t lt icombination of forcing functions that result in

problem• It displays all of the possible causes

65© Life Cycle Engineering 2008 65© Life Cycle Engineering 2008 65© Life Cycle Engineering 2008

Cause and Effect Exercise

Problem: A customer at your restaurant just complained that he was served a bad tasting cup of coffee. He asked for another cup and said the coffee was just as bad as the first cup he was servedas bad as the first cup he was served.

What are the possible causes?

66© Life Cycle Engineering 2008 66© Life Cycle Engineering 2008 66© Life Cycle Engineering 2008

Cause & Effect Analysis – Fishbone DiDiagram

Problem or “Effect”

Step 1 Identify the problem during one of your team’s brainstorming sessions. Draw a box around the problem. This is called the “effect”.

Bad Tasting Coffeep Coffee

Bad Step 2Draw a long process arrow leading into the box. This arrow represents the direction of influence.

Tasting Coffee

67© Life Cycle Engineering 2008 67© Life Cycle Engineering 2008 67© Life Cycle Engineering 2008PW55

Cause & Effect Analysis – Fishbone Di ( t )

St 3 D id th j t i f G ft t t b

Diagram (cont.)

Step 3 Decide the major categories of causes. Groups often start by using Machines, Materials, Methods, and Man. For some problems, different categories work better.

MACHINE MATERIALS

BAD TASTINGCOFFEE

METHOD MAN

68© Life Cycle Engineering 2008 68© Life Cycle Engineering 2008 68© Life Cycle Engineering 2008

Cause & Effect Analysis – Fishbone Diagram (cont )

STEP 4 Decide the possible causes related to each main category

Diagram (cont.)

STEP 4 Decide the possible causes related to each main category. For example, possible causes related to man are experience, ability and individual preference.

MACHINE MATERIALS

dripperkfilter

grind

brandpmanual

automaticsize of machinesugar

cream

temperatureexperience

BAD TASTING COFFEE

brand

METHOD MAN

temperature

electric, gas, open fire

ability

individual preference

69© Life Cycle Engineering 2008 69© Life Cycle Engineering 2008 69© Life Cycle Engineering 2008

Cause & Effect Analysis – Fishbone Diagram (cont )Diagram (cont.)

Step 5 Eliminate the trivial, non-important causes.

MACHINE MATERIALSMACHINE MATERIALS

dripperk

manual

filter

i f hisugar

grind

brand

manualautomatic

size of machine cream

temperatureexperience

ability

BAD TASTING COFFEE

METHOD MANelectric, gas, open fire individual preference

70© Life Cycle Engineering 2008 70© Life Cycle Engineering 2008 70© Life Cycle Engineering 2008

Cause & Effect Analysis – Fishbone Diagram (cont )Diagram (cont.)

Step 6 Discuss the causes that remain and decide which areStep 6 Discuss the causes that remain and decide which are important. Circle them.

MACHINE MATERIALSMACHINE MATERIALS

dripperk

manual

filter

size of machinesugar

grind

brand

automaticsize of machine

cream

temperatureexperience

ability

BAD TASTING COFFEE

METHOD MANelectric, gas, open fire individual preference

71© Life Cycle Engineering 2008 71© Life Cycle Engineering 2008 71© Life Cycle Engineering 2008

Questions?Questions?

72© Life Cycle Engineering 2008 72© Life Cycle Engineering 2008 72© Life Cycle Engineering 2008© Life Cycle Engineering 2008

- Promote, Sustain and Enhance Soldier Health- Train, Develop and Equip a Medical Force that Supports Full Spectrum Operations - Deliver Leading Edge Health Services to Our Warriors and Military Family to Optimize Outcomesg g y y p

America’s Premier Medical Team Saving Lives and Fostering Healthy and Resilient PeopleArmy Medicine…Army Strong!

Maximize Value in Health Services

Provide Global Operational Forces Build the Team Balance Innovation

with StandardizationOptimize Communication and

Knowledge Management

ient

/Cus

tom

er/

Stak

ehol

der CS 6.0

Inspire Trust in Army

Medicine

CS 4.0 Responsive Battlefield

Medical Force

CS 1.0 Improved Healthy and Protected

Families, Beneficiaries and

Army Civilians

CS 3.0 Improved Healthy and Protected Warriors

CS 5.0 Improved Patient and Customer

Satisfaction

CS 2.0 Optimized Care and Transition of Wounded, Ill, and

Injured Warriors ionsEN

DS

Pati S MedicineArmy Civilians

IP 10.0 Optimize Medical

Readiness

IP 13.0 Build Relationships and Enhance Partnerships

j

IP 12.0 Implement

Best Practices

l Pro

cess

ourc

ing

Deci

si

IP 8.0 Improve Quality,

Outcome-

IP 7.0 Maximize Physical and

Psychological IP 9.0 Improve

Access and C ti it f

IP 16.0 S h iAY

S

IP 15.0 Leverage Research,

Development and Acquisition

LG 18.0 Improve Training and

IP 11.0 Improve Information

Systems

IP 14.0 Improve Internal and

External Communication

LG 20.0 Improve Knowledge

LG 17.0 Improve Recruiting and

R t ti f

Inte

rna

rnin

g G

row

th

LG 19.0 Promote and Foster a

C lt f

Adju

sts

ResoFocused Care

and ServicesHealth Promotion and Prevention

Continuity of Care

Synchronize Army Medicine

to Support Army Stationing &

BRAC

WA

Training and Development

Knowledge ManagementRetention of

AMEDD PersonnelLear

and

G Culture of Innovation

Feed

back

R 21.0 Optimize

Resources and Value

R 22.0 Optimize Lifecycle Management

of Facilities and Infrastructure

R 23.0 Maximize

Human Capital

MEA

NS

Reso

urce

73© Life Cycle Engineering 2008 73© Life Cycle Engineering 2008 73© Life Cycle Engineering 2008

For more information go to: https://ke2.army.mil/bscThis is a dynamic, living document

R

= CofS Accountability