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September2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

Maintenance Level EN - Electrolux Group Service · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

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Page 1: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

September2002ESSE - Wilhelm Nießen 1

Maintenance Level

Maintenance Level ML

Engineering Level Code ELC

Page 2: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

2ESSE - Wilhelm Nießen September2002

Content

l Definition of type plates

l Producer informationen

l Appliance information

l Registration mark

l Important for service

l Improve information by MLCode

l PNC and ML

MLCodeELCCode

Page 3: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

3ESSE - Wilhelm Nießen September2002

Defination of type plates

Type- or rating plates mark our electricalhousehold appliances

• Producer information

• Appliance information

• Registration mark

Page 4: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

4ESSE - Wilhelm Nießen September2002

Producer information

Producer-information

Page 5: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

5ESSE - Wilhelm Nießen September2002

Appliance information

Applianceinformation

Page 6: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

6ESSE - Wilhelm Nießen September2002

Registration mark

Registration mark

Page 7: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

7ESSE - Wilhelm Nießen September2002

Important for service

Model-, Product- and Serialnumber areindications to identify the appliance!

Model

PNC - No.

Serial - No.

The PNC number is 9 digit

Page 8: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

8ESSE - Wilhelm Nießen September2002

Improve information by ML code

Electrolux Electrolux

914323015 914323020

Technical changes, which are irrelevant for theuser functions, but can be relevant for the

service, would be correctly documented by anew PNC number.

Page 9: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

9ESSE - Wilhelm Nießen September2002

Improve information by ML code

The administration and tocreate a new PNC number is

very costly.

A new PNC come down to:

• Administration

• Approbation

• Institut for test

Page 10: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

10ESSE - Wilhelm Nießen September2002

Improve information by ML code

Maintenance Level Code

ML

Page 11: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

11ESSE - Wilhelm Nießen September2002

Improve information by ML code

• Two digit ( 00 - 99 ) display the MaintenanceLevel on the type plate.

• ML Code document the specific technicalconstruction condition of the applinces.

• In combination of the nine digit PNC numberand the two digit ML code, a 100% correctidentification of the construction group and thecomponents can be assured.

Page 12: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

12ESSE - Wilhelm Nießen September2002

PNC und ML

Electrolux Electrolux

914323015 00 914323015 01

ML code will be attached to the PNC number.

Page 13: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

13ESSE - Wilhelm Nießen September2002

PNC und ML

Electrolux Electrolux

914323015 00 914323015 01

Important! ML code 00 is not always displayed on the typeplate. But first changes will be displayed with

01 02 03 etc.

Page 14: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

14ESSE - Wilhelm Nießen September2002

PNC und ML

Conclusion:

With every customer contact you have to askPNC and ML.

11 digit, i.e. 9 digit + 2 digit is the neededcombination concerning the service.

Page 15: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

15ESSE - Wilhelm Nießen September2002

PNC und ML

.

Service

Spares

CustomerCare Center

WA 81450

14323015 01

PNC und ML

Page 16: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

16ESSE - Wilhelm Nießen September2002

PNC und ML

.

Electrolux

914323015 01

WA 1450

914323015 01

Plug defect

Page 17: Maintenance Level EN - Electrolux Group Service  · PDF fileSeptember2002 ESSE - Wilhelm Nießen 1 Maintenance Level Maintenance Level ML Engineering Level Code ELC

17ESSE - Wilhelm Nießen September2002

PNC und ML

.

Electrolux

914323015 01