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The Role of Product Testing
• Goal: Protect the integrity of the label
– Require the submission of appropriate test data on a product specific basis
• Enhancing ESTAR Test Methods by referencing industry test procedures, developing test facility manuals, and requiring third-party documentation, where necessary
– Implementing Testing Initiative to identify potential compliance problems
• Set in motion a review process to ensure manufacturers take corrective measures
Referencing Industry Test Procedures
• Dehumidifiers: Test Criteria: Tests shall be conducted in accordance with Clauses 4, 5, and 7 of ANSI/AHAM Standard DH-1, except that a watt-hour meter shall be used to measure dehumidifier energy consumption during the capacity rating test. The watt-hour meter shall be accurate within 0.5 percent of the indicated value and have a scale with graduations of 1 watt-hour or less. Energy Factor is to be calculated according to Section 4.2 of CAN/CSA-C749-94.
• EX: ESTAR Ceiling Fan Test Facility Guidance Manual
– Provides procedures and specifications for building and setting up an air delivery room, specifies equipment, test method reporting procedures
– Requires laboratories to calibrate to ensure consistent, repeatable results
• All laboratories are required to calibrate, using the same reference fan, once a year and produce results within +/-3% of each other.
Quality Assurance: Improved Test Methods
Quality Assurance: Improved Test Methods (cont.)
• EX: ESTAR Monitor Test Method Committee
– More than 30 industry representatives collaborating with EPA on the draft monitor test method
– References published specifications from VESA and IEC
• supplement guidelines where necessary with methods developed in cooperation with industry
– Process will ensure On Mode testing consistency among manufacturers
Compliance Testing Initiative
• Selecting products with greatest market share
• Using existing ESTAR testing guidelines
• Independent testing lab
• Stakeholder communication protocol with defined steps for non-compliance
• Test results and recommendations– July/August -- Televisions
– Nov. -- DVDs
– Dec./Jan. -- Monitors
• Future efforts under consideration: potential on-site test method evaluations
TV Results
ManufacturerModel
NumberEnergy Star Limit in Standby Mode
(Watts)
Standby Mode Power (Watts) Pass/Fail
Unit#1
Unit #2
Unit #3
1 A 3.0 0.7 0.7 0.8 Pass
1 B 3.0 0.7 0.7 0.7 Pass
1 C 3.0 0.6 0.6 0.6 Pass
1 D 3.0 0.4 0.5 0.4 Pass
1 E 3.0 1.0 1.2 0.9 Pass
2 A 3.0 2.8 2.7 2.7 Pass
2 B 3.0 1.1 1.0 1.2 Pass
2 C 3.0 2.9 2.9 3.0 Pass
2 D 3.0 0.7 0.9 0.9 Pass
2 E 3.0 0.8 0.6 0.7 Pass
2 F 3.0 0.7 0.7 0.5 Pass
2 G 3.0 0.5 0.4 0.4 Pass
2 H 3.0 0.4 1.4 1.9 Pass
3 A 3.0 1.6 2.5 1.6 Pass
3 B 3.0 1.8 2.0 1.8 Pass
DVD Results
Manufacturer Model NumberDVD
Product Type
Audio/DVD Partner Status
Standby Mode Power (Watts)
Pass/FailUnit#1
Unit #2
Unit #3
1 A DVD No 0.0 0.0 0.0 N/A (Pass)
2 A DVD No 1.3 1.2 1.2 N/A (Pass)
3 A DVD Yes 2.0 1.9 1.7 Pass
3 B DVD Yes 2.4 2.4 2.4 Pass
3 C DVDYes (model
labeled, but not qualified)
1.4 1.4 1.5 Pass
3 D DVD/VCR Yes 3.2 3.5 3.1 Pass
4 A DVD No 2.9 1.8 1.8 N/A (Pass)
5 A DVD/VCRYes (model
isn’t labeled or qualified)
11.6 7.6 7.4 N/A (Fail)
6 A DVD Yes 1.7 2.0 2.0 Pass
7 A DVD Yes 0.3 0.4 0.3 Pass
7 B DVD Yes 0.4 0.6 0.4 Pass
7 C DVD Yes 0.5 0.8 0.3 Pass
7 D DVD Yes 0.6 0.6 0.4 Pass
7 E DVD Yes 0.3 0.3 0.3 Pass
8 A DVDYes (model
labeled, but not qualified)
0.9 0.9 0.9 Pass
Lighting: Fixtures and Bulbs
• Routine/ongoing testing initiative– PEARL -- creation and funding of certified
lab to test product quality and performance
– Two rounds of testing to date
– Products failing are removed from ENERGY STAR
Retail Store Level Assessment
• Designed to evaluate the consumer shopping experience with ENERGY STAR in retail channel– Programmatic changes to increase product
purchases
• Three part assessment:– Salesperson knowledge and extent ENERGY
STAR messaging is used in sales process
– Visibility/presence of ENERGY STAR in store displays by department
– Availability/visibility of ENERGY STAR qualified and labeled products in stores
Basic Approach
• Approx. 7 qualified product categories for each trial (e.g., DVDs, TVs); some variability
• Approx. 5 national retailers including Best Buy, Home Depot, Lowe’s, Sears, Wal*Mart
• Approx. 7 cities across the country from MA to CA
Cities/Products Fall & Summer
• Atlanta, GA
• Baltimore, MD
• Boston, MA
• Dallas, TX
• Milwaukee, WI
• Portland, OR
• San Diego, CA
• TVs (fall 01)
• DVDs (summer 02)
Evaluation Process
• Sales Staff Evaluation– “Shoppers” Evaluate
• 3 top considerations identified during sale
• Mention of ENERGY STAR and understanding of program goals, elements, or features during the sales process
– Combine to one score and scale to “100”
– To reach “100” • Present ENERGY STAR, energy efficiency, and
environment as top considerations
• Demonstrate thorough knowledge of ENERGY STAR program during the sale
Evaluation Process
• Display Check– Display material (POS/POP) present beyond
labeled products– Who generates/applies and relative size
• Product Shelf Inventory– Measure proportion ENERGY STAR-qualified
products on shelves– Check visibility/presence of ENERGY STAR
label on products and packaging
Summary Findings – 2 rounds
• Salesperson knowledge– Scores by product 25-50
– Highest = CFLs, appliances
– Lowest = electronics
• Store display visibility– Little difference in presence of ENERGY
STAR focused materials in the two rounds
– High opportunity in lighting and CE departments to coordinate materials with ENERGY STAR product promotions
Summary Findings – 2 rounds
• Product inventory– Shelf area devoted to qualified products
consistent with market penetration data
– Ideal = see increase, over time, in inventory of ENERGY STAR qualified products
• Product labeling– 26% of qualified DVD models not labeled at
all; 26% models “mixed”
– Small number of products “mis-labeled”
Our Action Steps
• Retail partner “strategies”– Best Buy, Costco, Nationwide, RadioShack,
Sears, Wal*Mart• Training/Product stocking
• Promotion “matchmaking”– Contact with retailers/vendors
• Website re-engineering– Shopping tool more robust– Qualified Product lists more accurate, easier to
use
• Future RSL plans
– 2 rounds/year
– Some variation in products/retailers
– Local appliance/electronics dealers included on a limited basis
• Questions
Our Action Steps
Logo Monitoring
• Newspaper/magazine clips
– monthly
• Websites
– quarterly
• Follow up
– calls
– letters
– referral to DOJ