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Parliamentary Questions Written Questions guide October 2013 Prepared by Parliamentary Branch, Department of Health

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Main heading

Parliamentary Questions: Written Questions Guide

Parliamentary Questions

Written Questions guide

October 2013

Prepared by

Parliamentary Branch,

Department of Health

Contents

Contents 2

Introduction 3

Answering PQs – a one page guide 5

1. Introduction to Parliamentary Questions 6

2. Timings and the end to end process 8

3. Handling PQs: the process in more detail 12

4. How to draft a PQ reply …………………………………………………………………..16

5. Further information . 22

Annexes published as separate docuements

Annex A – Cabinet Office Guidance to Officials on Drafting Answers to Parliamentary Questions

Annex B - PQ Protocol between DH and NHS Information CentreAnnex C - A guide to Parliamentary business involving NHS EnglandAnnex D – Contacting NHS England – Q&A

Annex E - Protocol for dealing with PQs covering more than one ALB

Annex F – List of ALB contacts.

Annex G – Senior escalation panel for unclaimed PPA business

Annex H - Style Guide For Answering PQs

Annex I - Example layout for PQs linked together

Introduction

Parliamentary Questions, Government and the Department of Health

The Ministerial Code says:

“Ministers have a duty to Parliament to account and be held to account, for the policies, decisions and actions of their departments and agencies. It is of paramount importance that Ministers give accurate and truthful information to Parliament, correcting any inadvertent error at the earliest opportunity. Ministers who knowingly mislead Parliament will be expected to offer their resignation to the Prime Minister. Ministers should be as open as possible with Parliament and the public, refusing to provide information only when disclosure would not be in the public interest which should be decided in accordance with the relevant statutes and the Freedom of Information Act 2000.”

For many of us, drafting and contributing to replies to Parliamentary Questions (PQs) is where we feel the weight of accountability most keenly and most often. PQs are after all the most common method used by MPs and Peers to seek information from the Government, hold it to account, and press for action.

We account to Parliament because:

· Parliament votes for the money Government receives every year. We must therefore account to Parliament that we are ensuring the most effective use of this investment – and this of course covers every single aspect of our work; and because

· MPs are our democratically elected representatives. They represent us and those we serve - the questions they table reflect issues that concern their constituents.

MPs and Peers can table Written PQs for answer on any day in which Parliament is sitting. The Department of Health (DH) receives one of the largest volumes of PQs among government departments – in the first parliamentary session of the coalition government, which ran from May 2010 to April 2012, we received and answered 11,700 questions.

Yet volume is no excuse for answering questions late. Those departments that receive high volumes of questions gear up to answer them accurately and within the timescales expected. It is the responsibility of all staff in the Department to take the lead for, or contribute to, providing draft answers and associated background material where appropriate, to ensure information provided is accurate and that deadlines are met.

Replies to PQs can have consequences. The answers that Ministers give are published and read widely, and our performance as a Department – in answering questions accurately and on time - is crucial to our reputation and credibility. When drafting a PQ reply:

· always bear in mind that an inaccurate reply can lead to an accusation of a Minister misleading Parliament;

· treat all MPs equally - the questions they ask all carry the same weight – the identity, and the political party, of the MP asking the question must not influence the answer Ministers give; and

· remember that PQ replies regularly receive media attention – particularly when new information is released.

This guide is intended as an introduction for staff new to PQs and a reference document for all staff to use on a day to day basis. It begins with a one page How-to for those staff that may have received a Question for the first time. It also contains information on how best to write a draft reply, the stages that PQs go through – and good practice timings for these, and some specialist information on more technical aspects of PQ handling.

This guide must also be read alongside the Cabinet Office Guidance to Officials on Drafting Answers to Parliamentary Questionsn at Annex A.

Answering PQs - a one page guide

1. Check the deadline and prepare to answer the PQ on time.

The deadline will nearly always seem very tight. But in truth - in terms of the time Parly give you, we are as generous as we possibly can be. Ministers are required to answer Commons named day questions on the day specified by the MP, ordinary written questions within five sitting days, and Lords written questions within 10 working days. Later, this guide will set out just how little time policy teams, Parly, Private Secretaries and Ministers get to manage their stages of the process. We are all in the same boat.

So start to answer the question on the day you receive it – send out for contributions immediately, and make sure that the member of the Senior Civil Service (SCS) who will clear the answer will be available at the required time.

2. Accept the PQ on Contact

This guide is not about the Contact system itself. This can be found on Delphi. But, if the question is for you, accept it immediately. All unaccepted questions are chased by Parly – please help cut down on unnecessary calls.

- or -

Help find it a home

Parly allocate all PQs by noon on the day they are received. Sometimes, a PQ might be allocated to only roughly the right policy area – on the understanding that it will be forwarded. If you know a better home for a PQ the Allocate PQ button on Contact allows you to send the question on to the best person. But check with the other person first so that PQs are not simply passed around. If you think Parly need to learn where best to send certain types of question, by all means let us know – but for now – just reallocate.

3. Compose your answer – be accurate and concise.

This guide contains notes on style, but your main concern should be to set out the facts clearly and accurately. The Cabinet Office guidance on answering PQs states, “Approach every question predisposed to give relevant information fully, as concisely as possible and in accordance with guidance on disproportionate cost.”

Answer the question asked. But be meticulous about accuracy – do not run the risk of causing a Minister to inadvertently mislead the House.

You will also need to provide a background note - to give additional relevant information to help the Minister understand why you have provided the answer you have. This can be as short as a paragraph or so in many cases.

4. Get clearance

You must get your answer and supporting material cleared at SCS level.

5. Return the answer on Contact.

Use the template provided. Don’t run up too close to the deadline – allow yourself some extra time in case of any problems.

1. Introduction to Parliamentary Questions

1.1There are three types of Written PQ:

· Commons Named Day - these must be answered on the date specified by the MP. The date for answer can be as little as two days from the date the question first appears on the House of Commons Order Paper.

· Commons Ordinary Written - these appear on the Order Paper for answer from the next sitting day. However, in practice the expectation is that they are answered within five sitting days of being tabled.

· Lords Written – these must be answered within 10 working days.

Throughout this guide, for simplicity’s sake, Commons Ordinary Written PQs will be used as the model.

· Oral PQs are dealt with in separate guidance on Delphi. But it is worth noting here that, since more oral questions are listed than there is ever time to answer, those not reached must receive a written answer on the day.

Commons Written PQs

1.2There is no limit on the number of Ordinary Written PQs that an MP can table, although for Named Days there is a limit of five questions per Member per day.

1.3MPs must hand in their questions at the Table Office, or at least have signed them if being represented by another MP or a staff member acting for them. In addition to this, MPs may table electronically. The Table Office contributes a great deal to the process – helping to make sure that questions make sense, obey Parliamentary rules, and are tabled to the correct Government Department.

1.4Rules govern the form, content and minimum period of notice of questions. These state that a question:

· should not offer or seek expressions of opinion;

· must relate to a matter for which the Minister to whom it is addressed is responsible as a Minister.  It may not, for example, touch on any activities in his or her capacity as a party leader or Member;

· should not seek confirmation of or comment upon a report or rumour, for which a Minister can have no responsibility;

· should be drafted as concisely as possible and conform to normal Parliamentary conventions regarding decorous language and respect for the Crown, the judiciary and Members of both Houses;

· may not touch any matter which is currently the subject of legal proceedings (this is the “sub judice rule” i.e. where a civil action is set down for a hearing, or a criminal case is between charges preferred and final determination of sentence or where any appeal has been lodged).

1.5A Question which has already been asked and fully answered cannot normally be asked again for three months unless it is a matter which is subject to change.

Lords Written PQs

1.6In the House of Lords, questions are handed in or sent to the Clerks in the Minute Room who advise Peers on wording and admissibility. The practice of the House is that questions, whether Oral or Written, should be short, and framed so as to elicit information - statements of opinion are out of order, and statements of fact are included only so far as is necessary to elicit the desired information.

1.7Questions tabled in the Lords are addressed to Her Majesty’s Government and not to any particular Minister or Department. The Minute Room clerks then allocate each question to a Department.

1.8Peers may table up to six Written Questions on each sitting day. 

1.9Every effort must be made to ensure that a reply to a Written question is given on time. A list is published of questions not answered within the maximum time of 10 working days and Departments are held to account for their performance.

2. Timings and the end to end process

2.1To meet the expectations of Parliament, the Government is committed to ensure that:

Named day questions are answered on the day specified by the MP;

Commons ordinary written questions are answered within five sitting days; and

Lords written questions for Written Answer are answered within 10 working days

2.2The minimum operational standard is for the Department to answer 90% of PQs within the timescales above.

2.3The example timeline below shows how the process works – and who must do what by when, to meet the standards for Commons Ordinary Written and Lords written PQs. The timeline for certain named day PQs may be shorter.

2.4Note that Parliament does not sit at holiday times and on certain Fridays so deadlines will sometimes vary.

2.5Always follow the target date given to you by Parly. It is a genuine deadline.

Example timeline for Commons ordinary written PQs and Lords written PQs

Day 1

Parly receives a list of PQs via email in the early morning each day after Questions are tabled.

By 9.00am, Parly gives early notice to the whole Department - by posting the day’s list of PQs on Delphi, then emailing DH staff who most commonly answer PQs, and key contributing Arm’s Length Bodies (ALBs) such as the NHS Information Centre.

By noon, Parly enters all PQs on Contact and allocates them to policy leads and other officials.

By noon, ALBs have identified those PQs for which they expect to make contributions and started work – in advance of formal commissions from DH policy staff.

By noon, policy leads have identified those questions on which they need a contribution from another team of an ALB, and commissioned information.

By COP, policy officials should Accept those PQs allocated to them on the Contact system. This confirms to Parly that Questions have been picked up and are being dealt with.

Wherever possible, cleared answers can of course be returned on Contact from Day 1 onwards.

Notes:

If a PQ has been allocated to the wrong area, or to delegate answering responsibilities to a colleague, the Allocate PQ button on Contact must be used to send the question on. Parly expects that, in the great majority of cases, officials must decide between them who might best answer a PQ. All such deliberations must be concluded, and the Question properly accepted, by the end of Day 1.

Staff should start to answer the question on Day 1 – sending out for contributions immediately, and making sure that arrangements are made to ensure that a member of the SCS is available to clear. A separate protocol exists for requesting information from the Information Centre.

Day 2

Starting on Day 1 and continuing up to the morning of Day 3 – staff should compose the answer, using contributions as required.

By COP, contributions commissioned from other teams or ALBs should be returned.

Day 3

By noon, policy officials must return draft replies to Parly on Contact. When preparing an answer – staff should take care not to run up too close to the deadline – allow extra time in case of any problems to do with clearance with the SCS member or IT. Remember - a question received even one minute after deadline is marked as late.

By 4.00pm, Parly print out and prepare answers for signing by Ministers. This includes checking the answer is complete and making sub-editorial changes to ensure that the final answer uses the terms and language expected by Parliament. Parly also check any tables are in the correct format and that references to previous answers and documents deposited in the Library are correct. Parly may request redrafts at this point.

On receipt, Ministers Private Secretaries provide further checking and quality assurance of the draft answers. They may commission redrafts from officials, or make contact in order to clarify points. When satisfied with the quality and accuracy of answers, these are put to Ministers for signing – typically in Ministerial boxes for evening work, or during the day at times reserved in Ministerial diaries.

Note:

For Lords Questions for answer by PS(Q), initial sign off by the responsible Commons Minister is essential. Similarly, Commons PQs on matters in PS(Q)’s own portfolio must first be signed by him. Ministers Offices and Parly work together to manage this process quickly and to ensure that the handover stage is registered on Contact.

Day 4

Private Secretaries review PQs returned from Ministers, signed PQs are returned to Parly, those needing further work because of Ministerial queries may be returned for further redrafting.

Day 5

By noon - Ministers Offices must return signed PQs to Parly.

To meet deadlines set by Hansard (usually Monday-Wednesday 5pm, Thursday 4pm and sitting Fridays at 2pm), Parly must print the final answers, taking care to include Ministerial and other amendments which will be written on the draft.

Every final answer is checked thoroughly – for mistakes which may have occurred during final transcription and formatting – and also for any errors of fact which may not have been spotted in earlier parts of the process.

Parly arranges for copies to be made of all questions, and related documents – and arranges delivery to MPs, peers, Hansard, the press gallery and the Parliamentary Libraries.

3.Handling PQs - the process in more detail

Allocating and accepting PQs

3.1When PQs are received in the Department, Parly seeks to allocate them to a lead official. The lead official then takes ownership of the PQ and provides a full answer to the question by the deadline, seeking contributions as necessary from colleagues in other parts of the Department and ALBs.

3.2It is vital that PQs are allocated and accepted on the day they are received in the Department. Any delays in allocating a PQ make it likely that the deadline for answering it is missed. PQs not allocated on the day of receipt in the Department will be escalated to SCS level for resolution.

3.3 PQs are allocated by an email which provides a link to the Contact database. The lead official must confirm responsibility for the PQ by clicking the “accept” button within Contact. If the PQ has been allocated incorrectly, the lead official should re-allocate by clicking the “re-allocate” button. But check with the other person first so that PQs are not simply passed around. In cases of difficulty, the lead official must contact Parly immediately.

3.4Parly maintains a list of lead officials for each subject area which is published alongside this guidance. Lead officials must let Parly know if their responsibilities or contact details change. They must also ensure that alternative arrangements for receiving PQs are put in place when they are absent.

Transfer to another Government Department

3.5If the PQ is appropriate for transfer to another Government Department, the lead official must inform Parly immediately. Questions should be transferred to another Government Department on the day first received.

3.6Although conversations between the DH lead official and relevant counterpart officials in the other Department may result in an agreement to transfer, the inter-Departmental transfer must be handled and agreed by the respective Parly branches, particularly as Parliament needs to be informed.

Deadlines

3.7Deadlines are vital. When PQs are allocated to lead officials the day and time that the draft reply is due back in Parly is set out on the template. The deadline will nearly always seem very tight – but they are as generous as we can make them.

3.8 So, start to answer the question on the day you receive it – send out for contributions immediately, and make sure that the member of the SCS who will clear the answer will be available to do this.

3.9It is important to plan for the return of all PQs and ensure that a member of the SCS is available to clear the answer in good time. Someone should also be available to follow up any enquiries from Parly and from Private Offices after the answer has been returned.

Deadline extensions

3.10Inevitably, there are problems and complications with a small number of PQs. Some questions will therefore be returned late. But, although we can sometimes make up the time for a small number of PQs at the Private Office end of the process, late returns mean less time for Ministers to consider and may mean that the overall target is missed. Overdue questions are always recorded as such on Contact. Because of this, there is no provision for Parly to grant extensions to the deadlines they set. However, always inform Parly about questions that may be late, and provide updates on progress. This can be done by writing a short entry in the PQ’s Notes field on Contact or getting in touch with Parly.

Arm’s length bodies

3.11When a need is identified for a contribution from an arm’s length body - these must be commissioned immediately.

Contacting the NHS Information Centre

3.12Remember when commissioning figures from the Information Centre to use the mailbox. One request (that is, one PQ) per email - and you must make the request as soon as possible after receiving the PQ, normally by noon on day 1. A full protocol for managing this process, agreed by the Department and the Information Centre, is available on Delphi, and at Annex B.

Contacting NHS England

3.13When commissioning information from NHS England you must do so via mailbox. Where a policy team exists in the Department and has some responsibility for a subject area, no matter how small, they must take responsibility for the whole PQ answer and commission information from NHS England as appropriate.

3.14A guide to Parliamentary business involving NHS England is at Annex C and Contacting NHS England – Q&A is at Annex D.

Other ALBs and questions relating to more than one ALB

3.15It is vitally important that any commissioning note is sent out to ALBs by midday on the day the PQ is received.

3.16When commissioning information from other ALBs you must do so via the appropriate contact . This will ensure that the ALB are correctly able to manage commissions using their internal processes. It is important to follow this protocol even if you know the name of the expert contact within the ALB as the contact needs to be able to track all Parliamentary business.

3.17Occasionally you may want to discuss possible approaches to answering a question with an ALB expert informally. If so, always follow this up with an email to the listed contact point.

3.18 The Department sometimes receives PQs that ask the same question of some or all of its ALBs. Most of these questions are related to three functional areas - finance, HR or procurement - but can cover a wide range of other issues too.

3.19If you are working on a cross-cutting issue that requires input from several DH policy teams, you should work together to ensure only one contribution request is made to an ALB. This will save tiome and ensure that there is one coherent response.

3.20An agreed protocol for dealing with PQs where information is required from more than one ALB is at Annex E. A full list of ALB contacts is at Annex F.

3.21In summary;

-PQs on corporate issue/s that ask about one ALB will continue to be led by the sponsor team;

- PQs on a single corporate issue that ask about multiple ALBs will be led by whomever is responsible for that issue within the Department; and

- PQs on multiple corporate issues that ask about multiple ALBs will be coordinated by the Sponsorship Support Unit (SSU), liaising with the appropriate leads within the Department.

3.22Consistency is important – if, for example, the question only asks about the

Department’s NDPBs and not the remainder of its arm’s length bodies, the response should make clear that the Department also has other ALBs that have not been included in the answer.

PQs difficult to place

3.23For every PQ tabled to the Department, someone, somewhere in the organisation should be able to draft the answer. Yet, finding this person can be difficult, as can suggesting that a policy area extends its subject portfolio to cover a PQ.

3.24The two overriding principles here are that:

- if an official can answer a PQ, and knows of no one better placed to take it, for the wider corporate interest of the Department the official must take the Question; and

- escalation will always lead to a home being found – so if it’s for another part of your division, accept the PQ and negotiate internally.

3.25Where normal methods of escalation do not result in a PQ being accepted, a senior escalation panel will make a decision on behalf of the Permanent Secretary. Details of the role of the senior escalation panel are at Annex G.

Round Robins

3.26 Round Robin questions are identical questions asked by the same MP to three or more Government Departments. Answers to Round Robin questions may be co-ordinated by the Cabinet Office so that, where appropriate, Departments adopt a similar approach. When the Cabinet Office identifies a Round Robin they send each Department a note advising whether the question should be answered factually or whether written guidance will be given. Parliamentary Section will advise officials when to expect guidance on a PQ and will send a copy to them as soon as it arrives.

3.27In the majority of cases it is not necessary to wait for the guidance before answering the Question – if in any doubt, Parly will advise, and they will inform drafters in those rare cases where the Cabinet Office explicitly demands that Departments must wait.

4. How to draft a PQ reply

4.1Do not draft, or clear, answers to Parliamentary Questions, without first reading the Cabinet Office guidance at Annex A

4.2When answering a PQ remember that:

· the reply must answer all aspects of the question;

· the reply should be concise but clear and informative;

· the reply must be completely accurate and not misleading. The drafting and authorising officers are responsible for the accuracy of the information provided;

· the answer should be positive in tone wherever possible. If the answer proposed is simply "Yes" or "No" or wholly uninformative the background note must explain why;

· replies should be phrased in an open and logical way, reading as simply as possible. If a different approach is adopted the reasons must be explained in the background note; and

· drafts must use clear, direct and concise language. Short, familiar words and short sentences are best. Use active verbs rather than passive ones. Avoid clichés and jargon. Use plain English. Do not use technical terms unless necessary.

4.3A style guide is at Annex H

Referring to MPs, Ministerial colleagues or Peers in the response

4.4 Replies to PQs are given through the Speaker and an MP should always be referred to in the third party. Additionally, MPs are addressed by the constituency they represent, and are referred to as a Friend if they are of the same political party or coalition partner, or Member if not. For example:

My Rt. hon. Friend the Member for Charnwood; and

The hon. Member for Bolsover.

Parly will help get this right for you, and it can be useful to look at previous replies in Hansard to help get this language right.

4.5 Do not use “I” in a draft answer unless the answer is to be given by the Secretary of State, or it is in relation to specific events or meetings the Minister answering has attended. Always refer to the Government as we. Only the Secretary of State should use the phrase "my Department", for other Ministers it should always be "the Department".

Partial replies

4.6 If a full reply or one in the form requested is not possible, begin the draft with "The information requested is not available/collected [in the format requested]. Such information as is available is [in the table/ as follows]". Any further information on what and why the information is not available should be placed in background notes following the reply.

Tables

4.7Always use tables where appropriate to present figures. When using tables the reply should be introduced as follows:

“The information is shown in the following table(s).”

4.8 If only part of the data requested is available use the wording:

“The information is not available in the format requested. Such information as is available is in the following table(s).”

4.9 Tables can be prepared either in the PQ template itself (i.e. in Word) or in Excel. If using Excel, upload it on to Contact as an attachment (See User Guidance). It must be able to print (A4 size) so that the MP can read it clearly. Please always use the Print Preview facility to check this (You might have to change the page layout etc.)

· The information in the table itself should not contain any bold, underlining or italics.

· Do not include unnecessary columns or rows unless needed to provide context.

· There should be a clear title above the table showing what it represents.

· Provide a comprehensive set of notes following the table. The notes should make reference to any rounding in the figures and any other important information. Figures, which are rounded to the nearest hundred, thousand or million, do not need all the noughts in the columns. Either at the top of the column or at the top right hand of the table, indicate either hundreds or thousands etc.

· Always include the source of published data – where unpublished information is used, indicate the status of the data, for example, “Validated but unpublished information on health visitors from an approved statistical collection”.

· The words Source and Notes should be in italics, point size 10.

4.10 Where a table is longer than four pages, Hansard will not print the table and instead it is placed in the Library. A hard copy is however sent to the MP and it must be in a user-friendly printable format. The table should also have a clear heading to make it easily identified by Library staff and MPs and should have the PQ number it corresponds to in the top left corner.The reply should say:

“The information has been placed in the Library.”

Statistical information

4.11Always check the accuracy and presentation of statistics when they are used in PQ replies. The appropriate statistician or analyst in your area will advise you.

4.12Use official published statistics, wherever possible. Never use unpublished management information where published official statistics are available. If your answer does require the inclusion of unpublished information, always get professional analytical advice about the presentation and release of the information.

4.13 If a PQ asks for information that will be published subsequently, you can answer by stating the expected date of publication, as contained in the pre-announced statistics plan.

4.14If you find that PQs regularly require the use of data which have not been scheduled for publication, seek professional analytical advice about whether it might be desirable to proactively publish this information.

Library documents

4.15Where a question asks for information which is contained in a document such as an annual report we may need to deposit the document in the Library, or refer to it if it has been deposited on a previous occasion. However, it is usually more transparent and more helpful to the MP to include the relevant information in the answer itself. This is particularly helpful when a requested figure in contained as part of a much larger document or table.

4.16For the wording in the PQ answer itself - when we need to deposit a document in the Library in connection with a PQ answer, the answer should say "(the document) has been placed in the Library".

4.17Where a document has already been placed in the Library, such as in connection with an earlier PQ, the answer should say "(the document) has already been placed in the Library."

4.18The form of words "(the document) is available in the Library" only refers to documents that are in the Library but not formally deposited. These are relatively few and Parly will advise when this is appropriate.

4.19When we deposit a document in the Library, an electronic version of the document must be attached to the PQ on the database. This version will be sent to the Library electronically and printed out and sent to the MP along with the PQ reply.

Using website addresses in replies

4.20Giving a web address of a document is not a substitute for depositing a copy in the Library. This is because answers to PQs are placed “on the record” and are available in perpetuity. Information on a website is not “on the record” and it is unlikely that a URL is permanent. Web addresses may be given in addition to depositing a copy in the Library and must be the full permanent URL which takes the reader straight to the document itself. Test the URL to ensure that it works.

Referrals

4.21 A PQ may be answered by referring to a previous reply as long as it fully answers the information requested, and so long as the previous PQ was answered in the current session. When it is decided to refer to a previous answer, the reason must be clearly stated in the background minute. The previous PQ answer and background must be cut and pasted into the background note. This is so the Minister can see what was previously answered. You can access previous answers via the Parliament website:

http://www.publications.parliament.uk/pa/pahansard.htm

In answering a referral to the same MP which asked the previous question, the following phrasing should be used:

“I refer the hon. Member to the Written Answer I gave him/her on [insert date], Official Report, [insert column no.]”

4.22In answering a referral to a different MP which asked the previous question, the following phrasing should be used:

“I refer the hon. Member to the Written Answer I gave the hon. Member/Friend for [Constituency] [MPs name] on [insert date e.g. 6 March 2008], Official Report, [insert column no. e.g. columns 112-113W.]”

Disproportionate cost

4.23 Ministers may decline to answer a Question when the cost of preparing an answer would be disproportionate. The decision whether or not to supply an answer depends on the merits of that case, but an answer might be disproportionate if the costs exceed £850.

4.24The calculation necessary to determine whether disproportionate cost might be a consideration should normally be made on the basis of the staff cost involved in collecting information needed to prepare the answer. Such calculations are always difficult and extreme care must be taken when a calculation exceeds £850 by only a marginal amount. There must be no doubt whatsoever that the threshold has been reached.

4.25. Even when the disproportionate cost threshold is reached, a Minister may decide that it is in the public interest to give the information requested.

4.26Where officials recommend that a question is not answered because of disproportionate cost, a note must be provided for the Minister that sets out the reasons and the full breakdown of the cost involved. The suggested answer should read:

“The information is not available/held centrally and could only be obtained at disproportionate cost.”

Holding replies

4.27 Very exceptionally, a holding reply may be given to a Commons Named Day question if the Minister agrees. The number of holding replies should be kept to a minimum and should only be issued where, for example, the information requested is complex and cannot be collected quickly.

4.28If it is clear that a response to a named day PQ cannot be prepared by the 12.00 noon deadline you must discuss with Parly as soon as possible. It is likely that a note will be required for the Minister explaining why the question cannot be answered and when the full response is expected. If the Minister agrees to send a holding answer the final reply must be issued within a further five days. The holding reply will be issued by Parly and will say simply:

“I will let the hon. Member have such information as is available as soon as possible.”

4.29 Once the full reply is ready, it should be prefixed with the following phrase in square brackets:

[Holding answer Tuesday 17 April 2012]

Linked Replies

4.30 Questions covering similar matters can be linked even where different MPs are involved. This means that we can give a single reply to answer two or more Commons questions. In the Lords, questions may only be linked if they are from the same peer. On the Contact database, after accepting the PQs that you wish to link, there is a Link action button available to help you answer questions together. This will produce a template with all the questions included, and allow you to submit all the linked questions simultaneously. There is an e-learning module about linking PQs on Delphi, or you can contact Parly for advice.

4.31Alternatively (if, for example you miss the chance to link the questions on Contact), PQs can be linked manually. For this method, for each linked PQ, either attach the same template onto the Contact database or state clearly on the other templates which PQ it has been linked to. All these PQs must be individually returned to Parliamentary section on the Contact database – otherwise they will still be recorded as outstanding. Linked cases must be returned at the same time. You should also use the ‘PQ notes’ tab on the database to state which PQ cases are linked.

4.32An example of the layout for PQs linked together is at Annex I.

Background notes

4.33Ministers need a short note explaining the facts and thinking behind the suggested reply. Many Ministers will send back answers that lack background notes – so take care to include one, even if you feel an answer is self-explanatory. If the background note or any part of it is Restricted, it should be protectively marked. You should include information on:

· Context. The answer may stand up on its own, but it is normal practice to provide policy background for the Minister in order to put the draft in a larger context. If the answer contains figures or costs, it may be appropriate to give background on trends.

· Previous questions and answers on a similar matter from the same MP.

· Areas of possible controversy. Sensitive information included in the answer should be highlighted and discussed, especially it has not been released before. If the answer may attract media interest, alert Press Office.

· Answers which are inconsistent with previous replies. You must explain fully if your answer differs from a previous answer or statement given previously. If new information comes to light in your research which might affect this or previous answers or statements you must ring the Minister's Private Office AT ONCE as well as stating this clearly in the background note.

· Information on the MP’s interest in the policy area – so long as it usefully informs the reply. This must be factual, based on what is known – on the public record - about the MP. Information such as policy interests, membership of stakeholder organisations, and previous questions might be included. Do not speculate about any motives the MP might have, or include extraneous personal information.

Corrections

4.34 If you think that a Minister may have made an inaccurate statement then you should immediately contact the Private Secretary, the Parliamentary Clerk and the relevant private secretary in the Permanent Secretary’s office. Ministers may need to correct the Parliamentary record at the earliest opportunity. The Parliamentary Clerk will advise on options for doing this, and the Private Secretary can advise on handling.

5. Further information

Parliamentary Questions and the Freedom of Information Act

5.1A Minister can refuse to answer part or all of the question for broadly the same reasons as are available under the provisions of the Freedom of Information (FOI) Act. When decisions of this type are considered, consistency with the FOI Act is absolutely paramount. If information would be released under FOI, it must also be given in response to a PQ.

5.2FOI exemptions should not be used explicitly in answers. Where information is withheld, the draft answer should use the language and spirit of the relevant FOI exemption clause without referring directly to the Act. See paragraph 7 of the Cabinet Office guidance above.

5.3The rationale for refusing information should be explained in the PQ background note. Ministers need to understand the basis on which the reply has been drafted. The Background Note should therefore explain which exemption the reply alludes to and why it is considered to be relevant. It will also be important to say whether the issue is or has been the subject of a FOI request, and to confirm what information is already in the public domain.

5.4It is important that officials answering PQs should be aware of parallel FOI requests for the same information either from the same or a different MP, or from any other applicant. It is important that there is consistency in the decisions to release or withhold the information. If release of information has been refused in answer to a PQ, but a subsequent change of policy means that the information is to be released, there will be a requirement to write to the MP to inform him/her. It might even be appropriate to release a Written Ministerial Statement explaining that previously withheld information is now to be released.

5.5Unlike FOI requests which are answered on the basis of information that is held by the Department, we must answer PQs (subject to the rules on disproportionate cost), regardless of whether information already exists in the format requested. In some cases this may require the compilation of material from different sources.

5.6Consideration of a parallel FOI request is not a reason to delay an answer to a Parliamentary Question.

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