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First published 2014

This revised version published 2017

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CAPE® Management of Business Free Resources

LIST OF CONTENTS

CAPE® Management of Business Syllabus Extract 3

CAPE® Management of Business Syllabus, Specimen Papers and Mark Schemes 4

CAPE® Management of Business Subject Reports

2004 Subject Report 252

2005 Subject Report 267

2007 Subject Report 282

2009 Subject Report 289

2010 Subject Report 297

2011 Subject Report 306

2012 Subject Report 315

2013 Subject Report 325

2014 Subject Report 336

Management of Business

Management of Business is an interdisciplinary subject that focuses on the theories,

principles and procedures involved in managing a successful business enterprise.

The CAPE Management of Business syllabus provides not only a good foundation for

further study of Management of Business and other related disciplines at the tertiary

level, but also opportunities for students to function not only in existing business

organisations, but also as successful entrepreneurs having developed the required

knowledge and understanding of management principles, practices, and skills required

to address managerial problems and the challenges faced by businesses.

The syllabus is divided into two (2) Units. Each Unit comprises three Modules.

Unit 1: Management Principles and Processes

Module 1 – Business and its Environment

Module 2 – The Management of People

Module 3 – Business Finance and Accounting

Unit 2: Application in Management

Module 1 – Production and Operations Management

Module 2 – Fundamentals of Marketing

Module 3 – Small Business Management

CXC A10/U2/99

Effective for examinations from May–June 2013

SYLLABUS

MANAGEMENT OF BUSINESS

CXC A24/U2/12

Caribbean Advanced Proficiency Examination®

CXC A24/U2/12

Published by the Caribbean Examinations Council. Correspondence related to the syllabus should be addressed to: The Pro-Registrar Caribbean Examinations Council Caenwood Centre 37 Arnold Road, Kingston 5, Jamaica Telephone Number: + 1 (876) 630-5200 Facsimile Number: + 1 (876) 967-4972 E-mail Address: cxcwzo@cxc.org Website: www.cxc.org Copyright © 2012 by Caribbean Examinations Council The Garrison, St Michael BB14038, Barbados

CXC A24/U2/12

This document CXC A24/U2/12 replaces CXC A20/U2/03 issued in 2003.

Please note that the syllabus has been revised and amendments are indicated by italics.

First issued 2003 Revised 2012

Amended 2016

Please check the website, www.cxc.org for updates on CXC’s syllabuses.

CXC A24/U2/12

INTRODUCTION ........................................................................................................................... i RATIONALE ................................................................................................................................. 1 AIMS. .......................................................................................................................................... 1 SKILLS AND ABILITIES TO BE ASSESSED ...................................................................................... 2 STRUCTURE OF THE SYLLABUS ................................................................................................... 3

UNIT 1: MANAGEMENT PRINCIPLES AND PROCESSES .............................................................. 4 MODULE 1: BUSINESS AND ITS ENVIRONMENT ............................................................ 4 MODULE 2: THE MANAGEMENT OF PEOPLE ................................................................. 9 MODULE 3: BUSINESS FINANCE AND ACCOUNTING ................................................... 17

UNIT 2: APPLICATIONS IN MANAGEMENT .............................................................................. 22

MODULE 1: PRODUCTION AND OPERATIONS MANAGEMENT ................................... 22 MODULE 2: FUNDAMENTALS OF MARKETING ........................................................... 27 MODULE 3: SMALL BUSINESS MANAGEMENT ........................................................... 33

OUTLINE OF ASSESSMENT ....................................................................................................... 38 REGULATIONS FOR PRIVATE CANDIDATES .............................................................................. 46 REGULATIONS FOR RESIT CANDIDATES ................................................................................... 46 ASSESSMENT GRID ................................................................................................................... 47 GLOSSARY ................................................................................................................................. 48

Contents