M I E S GA L L I P M IN SOUTH EAST ASIA … · Executive, Ms. Jean Ancheta. ... listen to latest track or watching the latest Gag concert. Humor is the best medicine. 6. How supportive

Philippine Institute of Supply Chain Management present their 23rd SUPPLY LINK at Mariott Grand Ballroom. a. hartrodt Philippines participated in the event held last June 18-19, 2015.

A fruitful event that managed to gather different companies like Petron, Philex Mining, St. Lukes, Rudy Project, EEI,Team Energy, International Rice Research, Subic Enerzone Corp. , Air Liquide , Linde Philippines , Aboitiz Power etc.

a. hartrodt Philippines in 23rd SUPPLYLINK exhibition 2015

April – June 2015

VIETNAM

INDONESIA

SINGAPORE

MALAYSIA

PHILIPPINES

SOUTH EAST ASIA

NEWSLETTERPHILIPPINES

www.hartrodt.comSouth East Asia Newsletter April - June 2015 | Page 2

Asia Global Technologies made one of the biggest event again in the Philippines

KONE CRANES and ASIA GLOBAL inauguration last May 8, 2015. Country Manager, Mr. Raymond Dayleg inviteda. hartrodt Philippines to witness their new office located in Grandville Industrial Complex Carmona, Cavite.(left to right Ms. Carol Mendoza, Mr. Raymond Dayleg, Ms. Sallie Tan-Doctor, Ms. Lorie Mye S. Fillio and Mr. DanielleAnthony Bicera).

PHILIPPINES

a. hartrodt Philippines: THANK YOU TO ALL OUR GUESTS!PHILIPPINES

Mr. Andreas Wenzel and Mr. Thorsten Drunagel with a. hartrodt Philippines team during their visit last April.

www.hartrodt.com South East Asia Newsletter April - June 2015 | Page 3

a. hartrodt Philippines: THANK YOU TO ALL OUR GUESTS!

Regional Key Accounts Manager. Dominique De Smet visited a. hartrodt Philippines last May . Picture taken during a luncheon meeting with one of our RKA client, SCHAEFFLER Phils SCM Ms. Rina de Vera and Logistics Executive, Ms. Jean Ancheta.

Discussion with Andreas Russ during his visit in Philippines last June 15 - 17, 2015.

PHILIPPINES

Employee Birthday celebrations

Monthly birthday celebrations;

MALAYSIA

MALAYSIA


a. hartrodt Malaysia recently send TWO employees for overseas training

New technologies provide greater opportunities in globalization for businesses of all sizes. Being as an international growth, a. hartrodt Malaysia had recently offered and temporarily send it’s employees to a. hartrodt Headquarters, in Hamburg, Germany last June 2015.

Jasmin Sudagar, Accounts Manager and Syazwani Rashid from Operation department were chosen to experienced a greater working environment in Europe for one month length June to July this year. This assignment needed necessary skills that create a self-awareness.

MALAYSIA


By Jasmin Sudagar

“This was exactly how I felt on my first day in Hamburg. The jet lag and home sick blended a great recipe for my not so good start in Hamburg. On my first day, I felt I wanted to go back home so badly. The obvious reason…I missed my family. But as the days went on, and as I met new people and made some wonderful friends …the journey became much easier. I had to focus on my objective for being there. I had to focus on achieving the best I could during my one month training in the Group Finance Department. ”

My training in the Group Finance department had been with Sandra Koerber, Fabian Decken, Bjoern Michellis and Joechim Wich. They had been great mentors to me and very patient in explaining and answering my questions. We had discussions, assignments and presentations on topics that are usually engagedwith in our day to day jobs. A lot of information on accounting standards used in Germany and Malaysia were exchanged as well. The information shared are useful for our preparation of financial statements during the year end audits.Understanding the group policies and standards and most importantly, being exposed to the German way of working. Understanding the Germanculture of working had been an essential part of this training.

Besides my training, I had the opportunity to discover Hamburg during our free time. We made visits to some historical and tourism sites. The Hafen City – the port of hamburg had been one of the beautiful sites in Hamburg. I also had the opportunity to participate in the HSH Nordbank Charity Run. The charity run was about 4 km along the Hafen City. A group of colleagues from a. hartordt took part and the best thing was that I completed it! During my stay there, I also had the opportunity to witness the Group 99 Football Tournament which a. hartrodt hosted the event this year. It was a fun day filled with lots of food, games, and gifts for the players and spectators, until the bad weather ruined it. Unfortunately, due to heavy thunderstorm, the event was called off.

At the end of my stay, I realized that It had been a good experience in meeting new people, understanding a new culture, listening and trying to speak a new language. My 30 days stay in Hamburg, Germany was a lifetime experience, something that I will not only remember but cherish for the rest of my life. I would like to thank the management of a. hartrodt Malaysia, especially Mr. Thorsten Drunagel for giving me this blessed opportunity.

Sharing experiences: “Aller Anfang ist schwer” MALAYSIA


By Syazwani Rashid

Sharing experiences: “Life is never static” MALAYSIA

On last June 2015 I was chosen to go for a training in Hamburg, Germany office for a month period; from 1st until 30th June 2015. Experiencing training abroad is fantastic as I able to gain skills and real world experience along with engaging in meaningful cultural exchange.

The training focus is for me to observe and gain experience the outof gauge cargoes arrangement and RORO arrangement, namely with High/Heavy and special account department there specifically. In a more general, I have been exposed to sales visits, company official events and get involved in department daily activities. During training, I have been invited to join the meeting with potential clients and went to meet clients at their premise located in Kaltenkirchen. Other than that, I also have the chance to visit the Port of Hamburg and the area surrounding like Eurogate Container terminal and get into a NYK RORO vessel namely Orion Leader.

There are big differences in some of the things practice and culture in Hamburg as compared to my current working city of Shah Alam. I would love to highlight and share to my colleagues, about how punctual the Germans can be. Some of you might know, and some don’t, but I have been noticing the punctuality is happening almost everywhere; eg - the subway is on time, people rushing for work even they have patiently standing straight waiting for the traffic light turned green and yet managed to be punctual at work. Fantastic!

With overall, I am very happy to have this chance as my lesson to be independent. I would like to express my gratitude and thank the management of a. hartrodt Malaysia for once in a lifetime opportunity. To the team of High/Heavy Special department in Hamburg office (Mr. Manfred Osterhoff, Mr. Jan Glembocki, Ms. Youn-Song Bae, Ms. Adriana Neddermann, Mr. Tim Wellner and Mr Burkhard Unruh) and not to forget Ms Sandra Körber, thank you for sharing theknowledge and priceless hospitality. In addition to above, I am fully suggest to our management that we should send more of our colleagues for these kind of training in future.


1. What are your job functions right now? I am working in operation department. Currently I am assisting partially in vessel clearance, local and cross border trucking.

2. What have you experienced/learned working in a. hartrodt? During my two years as management trainee, I have learned and experienced freight forwarding in many aspects and point of view. On the customer service side, I source the cost and prepare quotations, monitoring shipments by sea, air and trucking assisting and on the operation side - I made bookings, prepare documentations, sourcing tariff code for declaration, follow up with vendor invoices and assisting billing team for closing the files. I also went for outdoor training and experienced real working environment with our Labuan team, Bintulu team, Johor team, Air freight team, Penang team and our Port Klang operation team. For indoor training, I got the chance to participate in Incoterms, Excel, German leadership training and DGR IATA course.

Other than that, I have also been exposed to the task of receptionist and housekeeping, customer satisfaction survey, meeting up with vendors and potential clients, being a part of events community organized by the company and meeting with a. hartrodt trainees from other countries. In addition, being chosen for one month training (High/Heavy Special department) in Hamburg office was the best experience. 3. What do you see yourself doing in the next few years at a. hartrodt? I hope to become a specialist in freight forwarding industry and gained as much information so I may share the knowledge with my colleagues and give back to the company. 4. What inspires you most about working at a. hartrodt? I was given a freedom by the company to express my idea and share my thoughts.

5. How do you balance work & life? I focus during the working day and try not to bring the workload back home. Coffee is my real crime partner during work time to keep me energized. My weekend is always personal and family time. As a married lady, it seems more workload waiting for the weekend. However, I always ensure to manage my time properly. Extra free hours or on weekends, I will spend my time with family, listen to latest track or watching the latest Gag concert. Humor is the best medicine.

6. How supportive is the culture here? Everybody is important. I keep on remembering that parts of our success are people surrounding who either helped, motivate or challenging us. I am grateful that I have a full support from my team here. I try to keep myself honest and humble to everyone.

7. What you like BEST about working at a. hartrodt? In this office, we have teamwork, it is never on my own. We do help, we do respect, punctuality and laughter. We have a strong friendship. We always communicate and motivate each other. We do coffee and eat birthday cakes. We do great things in a. hartrodt!

“Work for a cause, not for applause.” “Live life to express, not to impress.”

NUR SYAZWANI BINTI RASHIDOperation Executive. Based in HQ Shah Alam, Malaysia.

a. hartrodt Malaysia employees Q&A Interview MALAYSIA


1. What are your job functions right now? I am the accounts manager for a. hartrodt Malaysia and group of companies. I am respobsible for day to day accounting transactions. Besides that, I am also responsible to manage the cashflow and to ensure we have manage it to run the daily opearations smoothly. I also need to make sure that my team is performing on their daily tasks efficiently and effectively in order for me to do my reporting to the management before the due time.

2. What have you experienced/learned working in a. hartrodt? Every day is a learning process. I learn new things everyday and from everyone that I meet. Whether its directly related to my work or indirectly. Among all others, the most important thing that I have learned is to work as a TEAM. I cannot achieve anything all on my own, I need to work along as a TEAM for me to reach to my goals.

3. What do you see yourself doing in the next few years at a. hartrodt? I am very optimistic about myself working here in a. hartrodt. If I continue with my hard work, dedication and with the blessings of Almighty I wish to see myself serving for a. hartrodt for a long time. 4. What inspires you most about working at a. hartrodt? For me, my management, my seniors, my team inspires me the most. The positive attitude of them inspires me to do the best out of my job. 5. How do you balance work & life? Well, its all about time management. During my working hours, I dedicate my full time and focus on my work and after working hours and weekends are spent happily with my family.

6. How supportive is the culture here? Everyone here I work with are very supportive and encouraging. Besides that, everyone here comes from different ethnic groups, but it is never obvious or felt. This is proved during our festive celebrations, everyone enjoys and celebrates together.

7. What you like BEST about working at a. hartrodt? The family atmosphere and environment is something you don’t get often in other organizations. The care our management has for its employees is something to be valued. When I was in Germany for the training, I heard that our Malaysia office is known as “a family oriented” company. I felt proud and happy hearing it. I guess this is the BEST about working at a.hartrodt.

JASMIN SUDAGARAccounts Manager. Based in HQ Shah Alam, Malaysia

― inspired by Phil Jackson

a. hartrodt Malaysia employees Q&A Interview MALAYSIA

“ Good teams become great ones, when the members trust each other

enough to surrender the “me” for the “we” ”


INDONESIA a. hartrodt Indonesia: Charity that aims to create opportunities for orphans

This year a. hartrodt Indonesia doing a charity event to some local orphanage, and the branch that involve in this charity event is Semarang, Surabaya and Jakarta.


INDONESIA

The visit of Andrew from June, 23rd until June, 26th.

Andrew visited Vung tau for 2 days, such as Petronas amongst the others in HCMC for one day to discuss about their LCL inquiry (first shipment for Vietnam from Singapore to Hanoi) which is in the final stage to be confirmed soon.

a. hartrodt Vietnam: Visited guest from a. hartrodt Indonesia, Mr. Andrew Admatja VIETNAM

All about Vietnam Independence Day!


VIETNAM

On 30th April, 1975 the Vietnam People’s Army (NVA) captured Saigon, the South Vietnamese Capital. This day marked the end of the Vietnam War (Khang chien chong My), commonly known as the “American War”. It resulted inthe reunification of Vietnam under Communist rule and Saigon was renamed Ho Chi Minh City. Those who supported the war remember it as the liberation of Saigon. Vietnam celebrates this day every year as Vietnam’s Liberation Day. The Vietnamese name for it is Ngay Giai Phong. Today it is one of the Major Vietnam Festivals & Events. It is also called the Victory Day or the Reunification Day and Vietnam celebrates it every year declaring it a public holiday. This day initiated the process of reunification of North Vietnam and South Vietnam.

Many special art performance were took place: Exhibition about “Great Spring Victory 1975″ opened, dance and were lighted up the night sky in eight locations across the city. About 50,000 people, including Vietnamese leaders, attendedthe morning ceremony held in front of the Reunification Palace, which was the former Presidential Palace of the SouthVietnam government. During the ceremony, President Nguyen Minh Triet presented Ho Chi Minh City with a Gold Star medal, the highest honor a Vietnamese President can bestow. This is the second time the city has been conferred the medal.


Prime Structure Engineering Pte Ltd was awarded with a portion of Rebuilding the Australian Embassy, Jakarta, Indonesia Project - the supply of glass. This project was awarded to a. hartrodt Singapore for the trade lane Singapore to Jakarta in May 2014 - till now. Occasionally, we have handled air shipments from Israel to Jakarta. This is an exciting andinteresting account.

“Being the sales and customer service in charge of this account, I had encountered several obstacles but as a team we were able to overcome. Special mention to Hartrodt Singapore Operation Team and the excellent support of our Jakarta Air, sea and customer service team”, says Lynn Goh, Senior Customer Service Manager.

Shipment Project (Prime Structure) that supplies glass for the construction of Australian Embassy.SIN

GAPORE

a. hartrodt Singapore: Visited guest from a. hartrodt Malaysia, Ms. Narita RidzuanSIN

GAPORE

Ms. Narita Ridzuan (Regional PR & Marketing)visited Singapore office April this year for a meetingwith magazine vendor and managing her SOP visit.April 29th - 30th.

Picture from left; Ms. Lynn Goh (Senior Customer Service Manager), Ms. Narita Ridzuan (Regional PR & Marketing),Mr. Joseph Argiridis (Managing Director, Singapore).

1. What are your job functions right now? I was assigned to the Import Department in which I was to handle incoming import shipments and to also coordinate with the relevant parties, be it liaising with the customers and meeting their requirements or with the transporters for the necessary delivery arrangements.

.2. What have you experienced/learned working in a. hartrodt? As a fresh graduate with very little experience in this industry, this would definitely benefit me in getting some real hand experience and gives me a better perspective on how a freight forwarder operates. It is totally a different experience here so as compared with theoretical knowledge taught in classes as having practical knowledge often leads to a deeper understanding of a concept through the act of doing and personal experience.

So far, one of the good experiences I have encountered with the company is, I have given the opportunity to solely handle Singapore logistics accounts.

3. What do you see yourself doing in the next few years at a. hartrodt? Over the next few years, I would like to pick up new skills and be better equipped with knowledge. In short, there is no limit to what one can learn because the desire to know more makes an interesting experience throughout our life. 4. What inspires you most about working at a. hartrodt? It would definitely have to be the working environment here. Everyone here is supportive of each other and the teamwork working culture definitely exists here. 5. How do you balance work & life? It is all about proper time management which plays an important role in the aspects of both life balance and personal well-being. Personally, I would indulge in sports, particularly football which is a key component in leading a healthy lifestyle and is also influential in promoting healthy behaviour at work.

6. How supportive is the culture here? It is an open-door policy here in a. hartrodt. There is never a shortage of support from the colleagues and it is a norm here for everyone to lend a hand in times of need.

7. What you like BEST about working at a. hartrodt? By being globally recognised with the addition of motivated employees here, I must say that the working experience here is a fruitful one and Monday blues definitely does not exist here in a.hartrodt.

“ Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, LOVE of what you are doing ”

HAZIQ RAHMANImport Operations. Based in Singapore.

― inspired by Pelé

a. hartrodt Singapore employees Q&A Interview


SINGAPORE


1. What are your job functions right now? My job function mainly focuses on F&B Customer Service and Operations. I’m responsible to supervise our customer service team in their daily CS and OPS related tasks and also provide them consistent guidance to ensure the team always delivers the best customer service possible.

2. What have you experienced/learned working in a. hartrodt? I was given the opportunity to supervise F&B team, from there on, I learned more things outside the daily operations related work like how to handle each type of commodity. For example, there’s a different way of handling wines vs cheeses or chilled products vs. frozen.

3. What do you see yourself doing in the next few years at a. hartrodt? In the next few years, I see myself building a bigger and stronger team who can deliver an outstanding customer service support.

4. What inspires you most about working at a. hartrodt? The people in a. hartrodt inspires me the most because of the good working camaraderie that we have. 5. How do you balance work & life? When I’m at work, I always aim for productivity and efficiency throughout the day, which would allow me to finish timely and spend quality time with my loved ones.

6. How supportive is the culture here? Overall I should say the people in Hartrodt are supportive whichever area they can assist.

7. What you like BEST about working at a. hartrodt? I would say the best about working at a. hartrodt is the people itself because it just feels like having an extended family in the office.

“ There are no secrets to success. It is the result of preparation, hard work, and learning from failure.”

BRENDA LAUSupervisor, CS/Operation. Based in Singapore.

a. hartrodt Singapore employees Q&A Interview SIN

GAPORE

Based in BSD Based in Jakarta (HQ)

Based in Surabaya Based in Jakarta(HQ)


WELCOMING OUR NEW MEMBERSAPRIL - JUNE 2015

Based in Johor Based in Kuala Lumpur (HQ)

Based in KLIA Based in Kuala Lumpur (HQ)

Based in Johor

Based in Kuala Lumpur(HQ)

Based in Kuala Lumpur (HQ)


Based in Jakarta(HQ)






Based in Manila Based in Manila Based in Ho Chi Minh

Based in Surabaya Based in Surabaya

Based in Jakarta(HQ)

Global Freight Forwarding and Logistics

www.hartrodt.com

SINGAPORE

a. hartrodt (S) logistics pte. Ltd.20 Science Park Road#02-29/30 Tele Tech ParkSingapore Science Park IISingapore 117674Phone (+65) 64 64 56 01Fax (+65) 64 64 56 [email protected]

*with office in Changi Airport

MALAYSIA

a. hartrodt malaysia sdn. bhd.Wisma a. hartrodt, Unit 10-2, No.2Jalan Setia Prima S U13/SSetia Alam, Section U1340170 Shah Alam, MalaysiaPhone (+60 3) 33 43 90 33Fax (+60 3) 33 43 70 [email protected]

*with offices in KLIA, Johor, Penang and KemamanLabuan & Bintulu

VIETNAM

a. hartrodt logistics (Vietnam) CO., ltd.6th Floor, 41A Nguyen Phi KhanhDistrict 1, Ho Chi Minh City, VietnamPhone (+84 8) 38 20 92 60Fax (+84 8) 38 20 40 [email protected]

*with office in Vung Tau

INDONESIA

PT. Panah Perdana Logisindo

(a. hartrodt Indonesia)Dipo Tower Building, 15th FloorJl. Jend, Gatot Subroto Kav. 51 - 5210260, Jakarta Pusat, IndonesiaPhone (+62 21) 2986 6160Fax (+62 21) 2986 [email protected]

*with offices in Jakarta Airport, BSD, Surabaya, Semarang, Batam and Balikpapan. Handling agents in Medan and Bali

THAILAND

Wisma Forwarding Limited (a. hartrodt Thailand)91/14 Soi Anuman RajdhonDecho Road, SuriyawongBangrak, Bangkok 10500, ThailandPhone (+66 2) 237 07 20 (14 lines auto)Fax (+66 2) 237 07 [email protected]

PHILIPPINES

abphil logistics, inc.

(a. hartrodt Philippines)1288 Batangas St. Barangay San IsidroMakati City, Philippines 1234Phone (+63 2) 885 09 71 to 76Fax (+63 2) 845 01 [email protected]

*with offices in Cebu & Clark

Documents

M I E S GA L L I P M IN SOUTH EAST ASIA … · Executive, Ms. Jean Ancheta. ... listen to latest track or watching the latest Gag concert. Humor is the best medicine. 6. How supportive