Maintenance Efficiency & Cost Effectiveness

Initiative

Maintenance Efficiency & Cost Effectiveness

Initiative

Robert M. Peda, P.E.Director, Bureau of Maintenance & Operations, PennDOT

MQA Peer Exchange

October 12, 2004

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The Mission

Reduce Expenses through Improved Efficiency– Continue to provide a seamless level of service to the public

Lower Cost of Operations and Improve Efficiency– Redirect available funds and labor to improve roadways

Use more of the available funds to repair roads and bridges Lower the average age of equipment to improve the efficiency of

Department Force Work Redirection of labor hours gained from improved efficiency

Proactive Management of Maintenance Programs– Measure, Measure, Measure! = High visibility of results =

Accountability = Continuous Improvement

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How does MECE “connect” with the Governor’s Initiatives for PennDOT?

Project Delivery

Economic Stimulus

Management and Productivity

System Preservation

Well maintained Highways and bridges are a key to the efficient and effective delivery of services and goods.

The MECE Initiative

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Total of 93 RecommendationsDistrict Executive’s Selected Top 10

Priority InitiativesBuy-in from Executive ManagementSupport of AFSCMECurrent Focus on Top 10

MECE Steering Committee Recommendations

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Top 10 MECE Initiatives

County Maintenance Measurement Tool (CMMT)Electronic Winter Materials Management ProgramFleet Optimization

Department & Rental Winter Trucks, Agility & Light Vehicles, Other Core Equipment

Planning and SchedulingBudget & Resource Balancing Methodology, Maintenance Manual Chapter 3

Training Update the Managing Highway Maintenance ModulesAssess and Improve the Current Maintenance Training StructureDevelop a Training Program for Pavement Management PracticesDevelop and Provide Access to Summary Reports Used to Assess

Performance and EfficiencyIssue a Revised State Vehicle Assignment PolicyUpdate and Issue Maintenance Staffing Guidelines and Develop a Model

County Non-PMO Structure

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Today’s Discussion

M.E.C.E. County Maintenance Measurement Tool

(CMMT)

M.E.C.E. County Maintenance Measurement Tool

(CMMT)

Maintenance Efficiency & Cost Effectiveness Initiative

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CMMT Objective

To develop a County Maintenance Measurement Tool that will establish standard measurements and criteria for core maintenance business functions.

MECE

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History of PENNDOT Measures

Redbook (1970’s to 1980’s)

County Accreditation (1980’s)

Highway Pride (1993-96)

MECE

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Core Maintenance Functional Areas

MECE

1.Efficiency2.Planning3.Quality4.Equipment5.Winter Services6.Safety7.Materials Management8.Customer Service9.Environmental Quality

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1. Efficiency (1 Measure)

Maintenance Activity Cost Effectiveness

To improve maintenance efficiency and cost effectiveness and identify best practices through comparative analysis.

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2. Planning (3 Measures)

Plan Adherence To determine the degree of management control

over production in the top ten maintenance activities by man-hours.

Payroll QA To measure the completion of the MORIS Highway

Payroll as outlined in the Highway Foreman’s Manual.

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3. Quality (3 Measures)

Work Zone Traffic Control QA Department Force work zones meet the minimum

requirements established by regulation, policy, procedure and directive.

Maintenance Activity QA To assure that the quality of work performed in

selected activities by Department Forces meet the minimum quality standards.

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4. Equipment (3 Measures)

Equipment Optimization To ensure the effective and efficient utilization of all

maintenance equipment.Equipment Preventive Maintenance QA To assure that all applicable preventive maintenance

policies are adhered to and that the Department’s fleet is properly maintained.

County Maintenance Shop Efficiency To measure the efficiency and cost effectiveness of

the County Maintenance shop activities.

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5. Winter Services (3 Measures)

Operations Efficiency To provide the correct level of service to achieve

cost effectiveness through a winter materials management program.

Training To provide required winter services training for all

County Maintenance field employees.Preparedness To ensure that the County Maintenance Organization

complete winter preparedness activities.

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7. Safety (2 Measures)

Correction and ManagementPersonal Injuries To identify and implement corrective actions

that will lower the Department’s disabling Injuries.

Preventable Fleet Accidents To identify and implement corrective actions

that will lower the Department’s fleet accidents.

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7. Materials (1 Measure)

Inventory Control To assure that appropriate inventory levels

and control measures are in place and adhered to.

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8. Customer Service (1 Measure)

Customer Service To monitor the County Maintenance

Organizations’ responsiveness to customer-generated concerns.

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9. Environmental QA (1 Measure)

Stockpile Quality Assurance Score To maintain environmentally safe stockpile

areas in compliance with applicable SEMP programs.

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PROJECTED SAVINGS

Efficiency Over $4.6 millionWinter Material Over $3.0 MillionEquipment Over $5.4 MillionMaterial Over $5.9 Million

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Questions?

MECE