LYFT INTEGRATIONFor Trip Broker

©TripSpark Technologies, its subsidiaries and affiliates. All rights reserved. Any trademarks or registered trademarks mentioned herein are the property of their respective owners.

www.tripspark.com

LYFT INTEGRATION FOR TRIP BROKER offers the ability to assign last minute and pre-scheduled trips to Lyft, a Transportation Network Company (TNC) that offers flexible, low-cost, on-demand transportation. Lyft may be chosen as a provider for ambulatory or wheelchair trips in markets where they offer these options.

• Let providers view all trips assigned to them and allow them to accept or decline trips• Exchange trip information with providers. Electronically collect provider trip information including

arrival locations, pick-up and drop-off times, odometer readings, and fares• View trips that are unassigned to a provider and are available for bid• Select bid trips based on criteria including cost, mode, accessibility, service level, and area of

operation

TRIP BROKER

Trip Broker is an online portal that allows the easy export of trips to third-party transportation providers. Assign trips to traditional providers and alternate providers, including Lyft, all from within Trip Broker. There is no need to open up another application to export a trip to Lyft.

LYFT INTEGRATION: OPERATIONAL BENEFITS

Provide trips that would otherwise be challenging to fulfill. Trips that span multiple jurisdictions and those in areas underserved by traditional providers can be easily and affordably served by Lyft. Schedule Lyft trips in advance or at a moment’s notice. Send trip requests to the Lyft platform for short-notice trips or up to 7 days in advance. Compare Lyft’s rates with other provider’s rates. Information for the requested trip is automatically sent to Lyft via the integrated API. Lyft then returns a cost estimate which is viewed alongside other provider options in the solutions screen. Streamline billing with automatically populated completion data. Data is sent and received via Trip Broker in real-time, ensuring there is no need to call Lyft or individual drivers to access this information. Choose which trips are sent to Lyft based on custom criteria. Trip assignment rules and exclusions allow you to choose what types of trips are suitable to be sent to Lyft.

©TripSpark Technologies, its subsidiaries and affiliates. All rights reserved. Any trademarks or registered trademarks mentioned herein are the property of their respective owners.

www.tripspark.com

CONNECTING PEOPLE . PLACES. COMMUNITIES.

TripSpark Technologies is a community transportation technology company focused on helping mid-sized transit agencies and private operators transform their operation - increasing community engagement and driving revenue. TripSpark makes this possible by linking the latest technologies with a dedicated focus to help you grow your operation and meet evolving community transit needs.

CONTACT US

TripSpark Technologies 10, 2175-29th Street NE Calgary, AB, Canada T1Y 7H8 Tel: (403) 777-3760

5800 Explorer Drive, 5th Floor Mississauga, ON Canada L4W 5K9 Tel: (905) 629 8727

1100 Superior Avenue E Suite 1290 Cleveland, Ohio USA 44114 Tel: (888) 595 4696

LYFT INTEGRATION: CUSTOMER SERVICE BENEFITS

Enable will-calls. When depending on traditional providers, it can be challenging to accommodate same-day trip requests during times of peak demand. Lyft drivers may be available on shorter notice.

Provide safe, friendly and on-time service. Lyft uses user ratings to evaluate driver performance. Drivers with sub-par ratings risk losing their ability to drive for Lyft.

Help riders identify their vehicle. Lyft Amp is a light-emitting device that sits on the dashboard of Lyft vehicles. When Lyft accepts a trip, they assign a specific color to the Amp. Providing riders with the Amp color allows them to quickly verify the identity of their driver.