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LVC MAP-Works Training 2012-13

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What is MAP-Works?

• A tool used to achieve 88% fall to fall retention of first time freshmen…

one student at a timePrimarily a survey tool that identifies students

struggling academically and/or socially for early intervention by key staff

Also an excellent communication and data collection tool

Provides students with instant feedback via a printable student report

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Activity Schedule for 12-13• Freshmen files created August 13(manual adjustments can be

made by Sue J, i.e. enrollment, room or roster changes)• Care list notes added in August• Early alerts added in real time• Fall Transition survey 9/16-9/30• Fall Check-Up survey 10/14-10/28• Fall mid-term deficiencies loaded 10/22• Fall grades loaded 12/21• Spring Check-Up survey 2/10-2/24• Spring mid-term deficiencies loaded 3/21• Spring grades loaded 5/21

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Academic Integration

• Academic Self-Efficacy• Basic Academic Behaviors• Advanced Academic Behaviors• Commitment to Higher Education

Social Integration

• Peer Connections• Living Environment (on/off campus)• Roommate Relationships• Homesickness

Survey Modules (optional)

• Student athletes• Stressors

Self-Assessment

• Communication and Analytical Skills• Self-Discipline• Time Management• Health and Wellness• Financial Means

Academic Year Surveys: Fall Transition

Administer at 3 weeks into the semester (September 16-30)

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Academic Integration• Academic Self-Efficacy• Basic Academic Behaviors• Advanced Academic Behaviors

Social Integration

• Peer Connections• Living Environment (on/off campus)• Roommate Relationships• Homesickness

Survey Modules • Not applicable

Self-Assessment• Financial Means

Academic Year Surveys: Fall and Spring Check-Up

Fall Check-Up (10/14 – 10/28) Spring Check-Up (2/10 – 2/24)

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Users

• All first time freshmen are connected to staff (direct connects):

• Sue Jones- all students• Shannon Brandt – open majors• Venus Ricks – Multicultural students• Yvonne F and Judi B – ODS• Jason Kuntz – all resident students• Area Coordinators- to residents in their halls• Jen E and Todd S – all commuters• Coaches – to their athletes• Rick Beard – to all student athletes

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Bookmark https://lvc.map-works.com

Students and staff log in with LVC username and password

Logging into MAP-Works

Faculty/Staff Homepage

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Go to More, and My Profile

Change activitynotification to daily

Student TrackingWhich students are we viewing?

Counts

Specifics

Help

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Individual Student Homepage Type first or last name to find a student

Talking points is a snapshot

About the student includes contact, enrollment data and direct connects

Activity is notes, referrals and contacts

Survey dashboard shows survey results

ActivityActivity = Contact, Note, Referral, Appointment, or Student Task

Filter list by activity type

Create a new activity with one click

View list of activities

Link a related activity to an existing activity

• Contact – records all types of communication or attempted communication with a student

• Note – non-actionable information about a student that may be relevant to you or other staff working with a student

• Referral – action required– If assigned a referral you should take

and record action (new referral, note, close)

Types of Activity

• Allow faculty/staff to record interaction with a student (i.e., in-person meeting, phone conversation, email received from student, etc.)

Contacts

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Interactive contacts include a student response and remove a student from the priority listImportant to record both interactive and non-interactive contacts so other direct connects can view

• Allow faculty/staff to put a notation on a student’s record.

• Notes are typically informational in nature and are generally not time sensitive

• Care list information entered as notes• All notes may be public, which means viewable

by direct connects

Notes

Creating a ReferralChoose a referral category (same categories for appointments and

contacts)

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Assign to lists direct connects

Status should be closed after contact with the student

Students should not be notified of referral

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Addressing Referrals

• If assigned a referral you should note your actions such as– Attempt to communicate (non-interactive contact)– Record communication (contact)– Refer the student to another direct connect– Close the referral

Survey/Dashboard

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Spring Check-Up Intent to Leave

MAP-Works Risk Indicator Inputs

MAP-Works Risk Indicator

Fall Term GPAFall Check-UpIntent to Leave

Fall Check-UpSurvey Rating

Fall Mid-Term Academic Rating

Incoming Student Characteristics + Fall

Transition Survey

Fall Transition Intent to Leave

Spring Mid-Term Academic Rating

Spring Check-Up Survey Rating

Survey non-responders

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• An indicator of the student’s risk for attrition or poor academic performance.

• Each student is categorized into one of four groups:– Green– Yellow– Red– Red X2

What is a Risk Indicator?

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Outreach with At-Risk StudentsRed indicators need immediate attention

from Shannon, Yvonne, Venus, Coaches and Sue J.

may require referral to other direct connects

Yellow, especially those with intent to leave should be priority for SA staff

Early alerts will be referrals by Sue J to appropriate direct connect

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Commitment to MAP-Works

• 15 minutes each day• Use the activity features to inform others• Address referrals (which will include early

alerts) in a timely manner and close them• Encourage students to take all three surveys

and review their student reports