Upload
dokhue
View
219
Download
2
Embed Size (px)
Citation preview
User Group Conference at the Annual ACC‐NCDR March 26, 2014
LUMEDX Users Group Conference
User Group Conference at the Annual ACC‐NCDR March 26, 2014
1:00pm – 1:30pm LUMEDX Users Welcome & IntroductionsGwen KorneyLUMEDX Director of Client Management
1:30pm – 2:15pm The Current State of Healthcare: A Data Manager’s PerspectiveLinda GrdinaBryan Medical Center, Cardiac and Vascular Data Analyst
2:15pm – 2:45pm Heart Failure … Rakesh SainiLUMEDX Strategic R & D Manager
2:45pm – 3:30pm Registry Discussion – UpdatesKatrina CraigLUMEDX Clinical Registries Manager
3:30pm – 3:45pm Break
Breakout Educational Sessions
3:45pm – 5:30pm Advanced UsersJohn NichollsLUMEDX Senior Product Trainer
3:45pm – 5:30pm New UsersBarbara O’BrienProduct Trainer
5:300pm – 7:30pm Welcome Reception ~ same room as lunch
Agenda
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Your LUMEDX Support Services Team
YOUProduct
Development
HelpDesk
ProductTrainers
InsideSales
CEO Marketing
Client Management
Executive Management
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Complimentary Education Opportunities
YOUAnnual User
Group Conference
Success inCVIS Webinars
Power of AnalyticsWebinars
News @ LUMEDXNewsletters
Website Users Forum
Self‐ServicePortal
MonthlyUser Group Calls
User Group Conference at the Annual ACC‐NCDR March 26, 2014
New LUMEDX Website!
User Group Conference at the Annual ACC‐NCDR March 26, 2014
On‐Going Education: Website Tools
http://www.lumedx.com/acc-downloads.aspx
User Group Conference at the Annual ACC‐NCDR March 26, 2014
http://www.healthviewanalytics.com/analytics-dashboard-free-trials.aspx
Limited Offer!
For more information visit our
booth during AQO
User Group Conference at the Annual ACC‐NCDR March 26, 2014
On‐Going EducationLumedx E‐Learning
User Group Conference at the Annual ACC‐NCDR March 26, 2014
On‐Going EducationLumedx E‐Learning
User Group Conference at the Annual ACC‐NCDR March 26, 2014
New Videos … many more coming!http://www.lumedx.com/registry‐interoperability‐video.aspx
http://www.lumedx.com/healthview‐financial‐dashboard‐video.aspx
http://www.lumedx.com/ecg‐stress‐holter.aspx
User Group Conference at the Annual ACC‐NCDR March 26, 2014
LUMEDX On‐Line Resources
LUMEDX SELF‐SERVICE PORTAL – Log and follow your Help Desk Cases and access our Knowledge Base for solutions.https://ssl.salesforce.com/sserv/login.jsp?orgId=00D00000000hfbd
LUMEDX FORUM – Access this share point for recording of calls and shared solutions.https://lumedxforum.lumedx.com
LUMEDX Software Downloadshttp://www.lumedx.com/downloads.aspx
LUMEDX WEB SITE – Latest offerings, events, E‐learning, etc.http://www.lumedx.com/
LUMEDX TRAINING BROCHUREhttp://www.lumedx.com/training.aspx
LUMEDX SYSTEM REQUIREMENTS http://www.lumedx.com/system‐requirements.aspx
PACS Conformance Statementhttp://www.lumedx.com/cpconformance.aspx
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Client Forum: 875+ Users Strong!
Over 285new users signed up in 2013 &
2014!!Contact your Client Manager if you need assistance accessing the Lumedx Client Forum.
User Group Conference at the Annual ACC‐NCDR March 26, 2014
“The Client Manager is the client’s liaison and advocate within LUMEDX. We work to enable the client to successfully reach their clinical and business goals using our products. By working together, we both win!”
‐ Joan McKennaLUMEDX NE Client Manager
Your LUMEDX Support Services: Client Management
User Group Conference at the Annual ACC‐NCDR March 26, 2014
WA
OR
ID
CA NV
AZ
MT
WY
UTCO
NM
ND
SD
NE
KS
TX
OK
MN
IA
MO
IN
WI
MI
OH
KY
AR
LA
FL
TN
MS AL GA
SC
NC
VAWV
IL
VT
ME
NH
MA
RICT
NJPA
NY
PuertoRico
Hawaii
Alaska
Toronto
DE
Mike Velilla x. 2348
& International
Joan McKenna x. 7315
Doug Nelson x. 2340
Brook George x. 2031
Robin Lunkley x. 2456
HCA
Jay Franzen x. 8538
Iowa Health
MD
DC
Client ManagementGwen Korney, Director – Ext. 5537
NV
User Group Conference at the Annual ACC‐NCDR March 26, 2014
• Bill Gazda VP, Client Satisfaction 425.818.2312 [email protected]
• Gwen Korney Director, Client Management/Inside Sales 510.903.5537 [email protected]
• Mike Velilla Sr. Client Manager, West & International 425.818.2348 [email protected]
• Brook George Client Manager, North & South Central 425.533.2031 [email protected]
• Jay Franzen Client Manager, Iowa Health [email protected]
• Robin Lunkley Client Manager, HCA 425.818.2456 Robin [email protected]
• Joan McKenna Client Manager, Northeast & Mid Atlantic 425.818.7315 [email protected]
• Doug Nelson Client Manager, Central & Southeast [email protected]
Client Management Contacts
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Complimentary Monthly User Group Calls
“Monthly Users Group calls are real‐time communities for our clients that enable them to address common issues, questions and concerns. These calls have helped participants advance themselves and achieve greater successes at their facilities.”
‐Mike Velilla
Client Manager West & International Region
LUMEDX Analytics Manager Group Call 3rd Thursday of each month at 10 AM PT/1 PM ET
https://lumedx.webex.com/lumedx/k2/j.php?ED=189608407&UID=1281582142&HMAC=775fb0234c7858c9f11d7ef42189bf63f9e9f2b6&RT=MiM0Enter the Session Number : 579 211 772password: analytics
Host: Robin [email protected]
User Group Conference at the Annual ACC‐NCDR March 26, 2014
The User Group calls provide a wonderful opportunity for clients to connect easily and conveniently with LUMEDX and their peers. You'll
receive updates from LUMEDX, learn more about our solutions as well as exchange helpful tips and best practices from your peers. Clients drive the meeting topics and are encouraged to ask questions and discuss problems
and solutions.
LUMEDX ACC User Group Call 1st Tuesday of each month at 10 AM PT/1 PM ET
https://lumedx.webex.com/lumedx/k2/j.phpED=222086797&UID=1382354202&HMAC=0cf1bbe5fb56bc2cdae0ab03c7ac49a4de8a9da9&rid=1&RT=MiM2Enter the Session Number : 570 304 530password: apollocvis
Host: Brook [email protected]
LUMEDX STS User Group Call 3rd Tuesday of each month at 10 AM PT/1 PM ET
https://lumedx.webex.com/lumedx/k2/j.php?ED=251959597&UID=0&HMAC=a364f6d7257b4bdce5ff7f37b381ceb122069bf8&RT=MiMxMQ%3D%3D Enter the Session Number : 574 930 739password: apollosts
Host: Joan [email protected]
User Group Conference at the Annual ACC‐NCDR March 26, 2014
LUMEDX Technical User Group Call 2nd Tuesday of each month at 10 AM PT/1 PM ET
https://lumedx.webex.com/lumedx/k2/j.php?ED=123429642&UID=1064499942Enter the Session Number : 575 683 114password: technical
Host: Robin [email protected]
LUMEDX EPIC Integration Quarterly User Group Call 4th Tuesday of each 3rd month at 10 AM PT/1 PM ET
Contact your Client Manager to discuss participation.
Host: Mike [email protected]
Client Managers will send a reminder with an agenda before each call. If you would like to be on the client distribution list, please contact the Client Management group at: [email protected].
Please be aware we use the same dial‐in information and meeting number for each call each month should you want to want to mark your calendars.
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Registry On‐Line ResourcesNCDR WEB SITEhttp://www.ncdr.com/webncdr/common/
ACC PCI DEVICE AND MEDICATION DOWNLOADShttp://www.ncdr.com/WebNCDR/ELEMENTS.ASPX
ACC CARE DOWNLOADShttp://www.ncdr.com/WebNCDR/CAROTIDSTENT/ELEMENTS.ASPX
ACC ICD DOWNLOADS http://www.ncdr.com/WebNCDR/ICD/ELEMENTS.ASPX
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Registry Harvest SchedulesACC Cath/PCI• Please note: For Q4 data submission, please make sure that if there are data submissions from previous quarters that you wish to resubmit or submit for the
first time, do so by the April 15th deadline. Data Submission Deadline ends at 11:59PM ET on the given dates below.
Call For Data Patients Discharged Data Submission Deadline 11:59PM ET
Q3 July 1, 2013 ‐ Sept 30, 2013 Jan 10, 2014
Q4 Oct 1, 2013 ‐ Dec 31, 2013 Apr 15, 2014
Q1 Jan 1, 2014 ‐Mar 31, 2014 June 30, 2014
Q2 Apr 1, 2014 ‐ Jun 30, 2014 Sept 30, 2014
ACC ACTION
Call For Data Patients Discharged Data Submission Deadline11:59PM ET
Q3 July 1, 2013 - Sept 30, 2013 Dec 2, 2013
Q4 Oct 1, 2013 - Dec 31, 2013 Feb 28, 2014
Q1 Jan 1, 2014 - Mar 31, 2014 June 2, 2014
Q2 Apr 1, 2014 - Jun 30, 2014 Sept 2, 2014
Q3 July 1, 2014 - Sept 30, 2014 Dec 1, 2014
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Registry Harvest Schedules
Quarter Patients Discharged Call for Data for Participants Outcomes Report
Q1 Jan 1 - Mar 31 Apr 1 - Jun 30 July
Q2 April 1 - June 30 July 1 - Sept 30 October
Q3 July 1 - Sept 30 Oct 1 - Jan 10 January
Q4 Oct 1 - Dec 31 Jan 1 - April 15 April
ACC ICD
ACC CARE* This schedule is subject to change. CARE Registry™ participants will be notified via email and/or through announcements on this site when a change to the Call for Data Schedule occurs.
Call For Data Patients Discharged Submit Data During These Dates
Q1 Jan 1 ‐Mar 31 Apr 1 ‐ Jun 30
Q2 Apr 1 ‐ Jun 30 Jul 1 ‐ Sep 30
Q3 July 1 ‐ Sept 30 Oct 1 ‐ Jan 10
Q4 Oct 1 ‐ Dec 31 Jan 1 ‐ Apr 15
User Group Conference at the Annual ACC‐NCDR March 26, 2014
On‐Going Education:Newsletters
User Group Conference at the Annual ACC‐NCDR March 26, 2014
On‐Going Education: Analytics ManagerSuccess in CVIS Webinar Series:
The Power of Analytics
“I was sure everybody knew about what you can do with your data and why it’s important to look at it, but I am beginning to think that may not be the case.”
‐ LuAnne Peterson, RRT, MBA, LUMEDX Product Manager
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Do More with Integrated ECG Data Best Practices for Efficient Workflows, Quick Reporting and AnalyticsWednesday, March 19 1pm Eastern, 12 noon Central, 10am PacificHave recent changes at your facility—rapid growth, a merge, a new lab—impeded the flow of data in your department?Do you still rely on paper—and risk lost or misplaced ECGs?Are you able to view ECG, Stress and Holter data in one screen?Can you use ECG data to monitor outcomes and improve your service line’s performance?
Kathy Sorensen (LUMEDX Clinical Sales Consultant), and Jill Bagby (LUMEDX Vertical Sales Manager – ECG), will show you how to use LUMEDX workflow and analytics tools to stabilize your cardiology data and maximize the investment you’ve made in your CVIS and other systems. Our speakers will demonstrate how to:
View and edit from Stress, Holter, Event Recorder and ECG Carts systemsQuickly access other relevant patient data: medications, images, previous cardiac procedures, labs and moreAccelerate report completion and reduce costs with remote reporting: no workstations necessaryConnect to other modalities and your EMR to support longitudinal patient recordsCustomize your ECG management solution to best serve your lab
On‐Going EducationComplimentary Webinars
Lumedx Webinars are recorded and posted to the Lumedx Forum.
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Your LUMEDX Support Services:Registry Services
LUMEDX Registry Services:Registries are the gateway to quality improvement. LUMEDX can help you achieve error‐free data harvests, understand DQRs,streamline workflow, improve processes and more.
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Your LUMEDX Support Services: Lumedx Consulting and Strategic Services
• Staff Augmentation and Legacy Support
o Lumedx product related
o Healthcare IT roles including Epic Systems consultants
• Project Management
o Lumedx products and projects
o Healthcare IT roles including ICD10 Project Manager
• System Optimization and Assessments
o Interfaces, Database functionality, and Workflow
• Health Analytics
o Custom analytics
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Thank you for your on‐going participation in ourQuarterly Client Satisfaction Survey!
In our ongoing efforts to increase client satisfaction, we appreciate your participation in our quarterly survey. Your feedback is integral to our ongoing efforts to improve your Lumedx
experience.We will randomly select 5 participants each quarter to receive a $100.00 gift card.
If you are not receiving the survey notification please email [email protected]
User Group Conference at the Annual ACC‐NCDR March 26, 2014
WA
ORID
CA
NV
AZ
MT
WY
UT CO
NM
ND
SD
NE
KS
TX
OK
MN
IA
MO
IN
WIMI
OH
KY
AR
LA
FL
TN
MS AL
GA
SC
NC
VAWVIL
VT
ME
NHMA
RICTNJ
PA
NY
Puerto
Rico
Hawaii
Alaska Toronto
DEMDPhone: (800) 966‐0669 Option #3
Email: [email protected] Chat: http://www.lumedx.com/support.aspx
Technical Support
User Group Conference at the Annual ACC‐NCDR March 26, 2014
PamChaney Jim
Morris
Amy Currie
Kazar Librojo
MattTowneMagnus
Munn
Erik Brand
TimVo
CraigArtadi
LuAnne Peterson
PeterLitwin
PennyLindsey
Your Help Desk Representatives
Paul Rodvik
User Group Conference at the Annual ACC‐NCDR March 26, 2014
WA
ORID
CA
NV
AZ
MT
WY
UT CO
NM
ND
SD
NE
KS
TX
OK
MN
IA
MO
IN
WIMI
OH
KY
AR
LA
TN
MS AL
GA
SC
NC
VA
WVIL
VTME
NHMARICT
NJPA
NY
Puerto
Rico
Hawaii
Alaska Toronto
DEMD
Phone: (800) 966‐0669Email: [email protected]
Training
Jim McKinneyExt. 7318
John NichollsExt. 2335
Barbara O’BrienExt. 2337
FL
User Group Conference at the Annual ACC‐NCDR March 26, 2014
“I subscribe to the ‘Teach a man to fish’ method of adult learning….It’s satisfying to see everything come together for our clients during class. When I hear comments like ‘This is the exact query we need to write at home!’ I know they’re on their way to becoming data experts. It makes my job rewarding.”
— John Nicholls, Sr. Product Training Manager
Your LUMEDX Support Services:Training
User Group Conference at the Annual ACC‐NCDR March 26, 2014
• Online Webex Training
• On‐Site Training
• Regional Training
• Training @ LUMEDX Bellevue Washington
• Analytics Manager
Your LUMEDX Support Services:Training Options
Learn more at http://www.lumedx.com/training.aspx
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Regional Training
• On site hands‐on training!
• Possible agendas can include Apollo System Administrator, Toolkit, or Analytics Training
• Multiple times a year, throughout the country
• Approved HOST facilities receive 3 free training seats
Interested in hosting? Please email your Client Manager to request the Hosting Terms & Conditions PDF
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Your LUMEDX Support Services: North America Inside Sales
“I use a consultative sales approach to build relationships with our clients. I find out what their current environment is like and what their needs are. Then provide them the product information, quote and webexdemonstration on the product(s) that will help them solve their problems.”— Cindy Coale
Inside Sales Manager, West
User Group Conference at the Annual ACC‐NCDR March 26, 2014
WA
OR
ID
CA
NV
AZ
MT
WY
UTCO
NM
ND
SD
NE
KS
TX
OK
MN
IA
MO
IN
WI MI
KY
AR
LA
FL
TN
MSAL
GA
SC
NC
VA
WV
IL
VT
ME
NH
MARI
CT
NJPA
NYHawaii
Alaska
DEMD
Inside & Vertical SalesGwen Korney, Director – Ext. 5537
OHDC
Lumedx 1-800-966-0669
Vertical: EP – Bob Hartmann – Ext. 5534
Vertical: ECG – Jill Bagby – Ext. 3569
Cindy Williams – Ext. 7311
Heidi Langley – Ext. 2322
Adam Main – Ext. 2109
Julie Taylor – Ext. 3576
Tom Heater – Ext. 2091
User Group Conference at the Annual ACC‐NCDR March 26, 2014
HealthView ECG ManagerUnique Features:
• Lightweight
• Purely Web-based (HTML)
• Simple deployment
• Easy customization
• Provides data/front-end to EMR
• Integration with all other LUMEDX
products:
• Interfaces
• Modules
User Group Conference at the Annual ACC‐NCDR March 26, 2014
HealthView ECG ManagerIntegrated Data Solution
User Group Conference at the Annual ACC‐NCDR March 26, 2014
HealthView ECG ManagerBlends seamlessly with all LUMEDX products …
And More!
User Group Conference at the Annual ACC‐NCDR March 26, 2014
HealthView ECG ManagerLinks With Virtually All ECG Devices…
And More!
User Group Conference at the Annual ACC‐NCDR March 26, 2014
HealthView ECG ManagerHave questions? Schedule a demo?
Jill BagbyVertical Sales Manager – ECG [email protected]
(205)563‐5567
User Group Conference at the Annual ACC‐NCDR March 26, 2014
LUMEDX now offers a new module for the ACC NCDR PVI Registry™ that provides a simple, straightforward way for your hospital to collect and submit clinical data.
The module captures information on patients undergoing carotid artery stenting and carotid endarterectomy (CAS and CEA), as well as those undergoing lower extremity peripheral arterial catheter‐based interventions.
The Export to ACC NCDR PVI Registry™ and Vascular Information Kit includes: Data Sheet explaining the benefits of the
Export to ACC NCDR PVI Registry™ module
White Paper: "Best Practices in Registry Data Collection ‐ The LUMEDX Difference"
Vascular Solutions Brochure Sample Reports And much more
Contact your Lumedx Client Manager to request a complimentary Export to ACC NCDR PVI Registry™ and Vascular Information Kit.
User Group Conference at the Annual ACC‐NCDR March 26, 2014
•Lumedx provides and maintains all of the hardware necessary to run your Lumedx applications and allows for unlimited scalability as your organization grows. •Our SaaS team has a standard of maintaining 99.5% uptime. •All software upgrades are handled by our Lumedx SaaS team. •System backups are handled for you by our Lumedx SaaS team.•In addition, our SaaS data center provides offsite disaster recovery.•We strive to exceed HIPAA, HITECH, and data security/privacy standards in every possible area.•SaaS is the platform to move to our HealthView solution. HealthView is the first Web-enabled system to offer physicians, clinical staff and even patients secure, shared access to the full cardiovascular medical record anytime, anywhere via the Web. •HealthView is the platform for our Analytics Dashboard Solution.
Your LUMEDX Services: Software as a Service Hosted Solution
User Group Conference at the Annual ACC‐NCDR March 26, 2014
“Lumedx is committed to human health and wellbeing. We create information solutions that bring intelligence to medical care, and serve our customers with dedication and industry leadership. We collaborate in teams to foster ground‐breaking innovation and clear accountability for the quality and effectiveness of our work. Our corporation is built on the premise that shareholder value increases as we learn how to work side by side with our customers in the deliveryof better care.”— Allyn D. McAuley
CEO & Co‐Founder
User Group Conference at the Annual ACC‐NCDR March 26, 2014
Thank you for coming! Please turn in your survey
Remember to turn in your survey and get your gift!
User Group Conference at the Annual ACC‐NCDR March 26, 2014
SAVE THE DATE!LUMEDX Users Conference
Wednesday, March 11, 20151:00pm – 5:30pm
San Diego, CaliforniaSee you in Tijuana for the cocktail party!!
User Group Conference at the Annual ACC‐NCDR March 26, 2014