John F Lumb Phone: 301-467-9971 (c); 301-592-0542 (h)Normandie02@gmail.com (Home Email)

Professional Experience Clearance: Top SecretITIL V.3 Foundation Certified

M.S.L.S. and M.A. degrees. Remedy User Configuration Management Database (CMDB) analyst and

designer Provided technical Configuration Management input in proposal efforts both large

and small Skilled CM consultant and advisor in developing Configuration Management

processes for the CM of object oriented languages (i.e. Java, .NET and XML). Record of progression to positions of increasing authority and responsibility. Proficient in all aspects of Configuration Management including configuration

identification, configuration control and change management, configuration status

accounting and configuration audits (Functional and Physical Configuration Audits; Quality Assurance and Quality Control Verification audits of CM processes).

Over two decades of developing configuration management policies and procedures at the enterprise and program/project level.

Metric and report generation (Crystal Reports) and internal CM tool custom report development.

User of sophisticated CM tools, in particular PVCS and Rational Product Suites Strong focus on exceptional customer service, quality and meeting organizational

objectives. Effectively interact with diverse groups and professionals at all levels. Well-organized multi-tasker with strong detail orientation. Adept in aligning IT contributions with organizational objectives. Change Management expert Enthusiastic team player.

April 14, 2014 – Present: ALTA IT Services, Intercom Federal Systems, Knowledge Consulting Group (KCG), Configuration Management Manager

Performed overall Configuration Management Manager functions which included the following:

Drafted a Program Enterprise Configuration Management Plan (CMP) Performed a review and synopsis of existing organizational CM areas Developed a prioritized list of CM Policies and Procedures that needed to be

addressed Briefed various organizational entities on new CM initiatives and efforts Began drafting 18 different CM Policies and Procedures Initiated a Configuration Management Working Group (CMWG)

October 22, 2012 – April 11, 2014 –IntegrateIT, Annandale, Virginia

Serves as Configuration Management Specialist in the Requirements and Project Management (RPM) branch, Technologies Management Office (TMO).

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Revised TMO Configuration Management Policy. Drafted a new TMO Configuration Management Plan (CMP). Developed various TMO Project specific CMPs. Commenced documenting project and application release processes and

procedures.

October 4, 2010 – August 1, 2012 – CCSi, Inc., Rockville, Md.

Configuration Management Manager

Initially supported overall Configuration Management support for the Office of Secretary of Defence (OSD). Assisted government personnel in the execution of overall Change Management Meeting preparation and conduct.

Assists in the maintenance of the existing HAPE T4 Change Management Process and proposes improvements and enhancements to existing processes

Develops Configuration Management Plans, Policies, and Process Documents for in support of the HAPE T4 Configuration Management effort. These policies and process documents address:

o Defect Management

o Test Environments and overall HAPE T4 Test efforts

o Deployment and Release Management

o Patch Management and the prevention of patch collisions

Supports the CM Infrastructure coordination of the Rational Tool account access to ClearQuest and ClearCase and VA VHA FORUM tool.

October 14, 2009 – October 1, 2010 - Oberon Associates Inc., Falls Church, Virginia.

CM Analyst, Network Services (NS) 4

Assist in developing a comprehensive Configuration Item (CI) List of Defence Switch Network (DSN) infrastructure items.

Assist client (Defence System Information Agency or DISA) in DSN CCB support.

Develop requisite project plans for the collection of configuration data.

Work with other DSN organizations, offices, and agencies in coordinating joint Configuration Management initiatives and a unified DISA Change Management Process and Procedure utilizing ITIL v3 as framework.

04/2008 - To 09/2009 IBM, Bethesda, MD., USA

Senior IT Specialist

• Recruited to develop and maintain configuration management processes, procedures and policies for the ERISA Filing Acceptance System 2 (EFAST 2), Department of Labor (DOL), the Federal Emergency Management Agency (FEMA) Enterprise Application Development , Iteration, and Sustainment ( EADIS), the Healthcare Integrated General Ledger Accounting System (HIGLAS), Department of Health and Human Services (HHS), and U.S. Customs Modernization Automated Commercial Environment (ACE) Support Team, (AST). Programs within a CMMI/ITIL framework.

• Utilize advanced CM system/process (Rational ClearQuest/ClearCase, and Serena Tracker/TeamTrack, and Version Manager tools) to track changes to baseline software, hardware and related configuration elements.

• Initiated procedures for customers, including Government and third party Contractor personnel, to report system problems or request system/requirements changes.

• Tasked to determine standard configuration baseline for all application software, hardware and documentation.

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• Control naming conventions for hardware, software and documentation elements.

• Deliver top quality consulting/advisement to project personnel in identifying, documenting and approving system, hardware and documentation changes.

10/2007 - 01/2008 Temp-to-Perm IT Placement, APEX Systems, Inc., Crystal City, Virginia, VA, US

Configuration Manager

• Designated as Build and Release Manager for GSA Contract Administration Application Division (CAAD).

• Managed Release and Configuration Management Shared Support Teams (SST) implementing CMMI (Level 2) and GSA SDLC best practices.

• Acted as implementer and Guidance Manager for new divisional Configuration Control Board (CCB).

02/2005 - 09/2007 IT, Metters Industries, Inc., Washington, D.C., DC, US

Senior IT Analyst – Configuration Management

• Oversaw development of enterprise-level initiative including CM project plan, work breakdown structure and organizational processes for CM identification, control, status accounting and audits.

• Orchestrated design, development and implementation of company system and integration of CM organizational structure.

09/2004 - 02/2005 IT, APPTIS, Inc., Rockville, MD, US

CM Manager

• Initiated design and implementation of organizational processes upgrading configuration management including launch of change control board (CCB).

• Played key role in achievement of CMM Level 2 and 3 Certifications working in coordination with software quality assurance group.

• Facilitated in-depth configuration management training

09/2003 - 02/2004 IT, EIS, Inc., Alexandria, VA, US

CM Specialist III

• Developed CM policies and procedures including the CM plan and handbook in support of applications serving the Food and Nutrition Service (FNS).

• Created problem tracking processes and tools ((CER/HEAT), assisted in design of a new CM management development and tool suite (Rational Studio Analyst), and led application migrations.

• Supported hard and soft copy FNS documentation library and source code using PVCS.

05/2003 - 08/2003 IT Consulting, Allegro Consultants, Inc., Arlington, VA, US

CM Consultant

3 month contract position.

• Launched the installation of PVCS Tracker and Version Manager.

• Successfully developed CM plan and project plans for U.S. Air Force, 11 Wing Financial Management System at The Pentagon.

02/2001 - 03/2003 IT function in a Health Insurance Company, CareFirst BlueCross BlueShield, Washington, D.C., DC, US

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CM Manager

• Initiated source code management (SCM) procedures to integrate new claims and e-service applications into CM program for all Federal Employee Policy Operations Center (FEPOC) IT division.

• Facilitated training for all end users.

• Directed team of eight Directors/Project Managers in acquisition of SCM tool procurement.

• Aided/supported Software Engineering Process Group in deployment of SCM and SQA test procedures.

• Spearheaded SCM process development supporting CMM L2 certification initiative.

1982 – 2001: Held various Configuration Management positions of increasing complexity and responsibility at:

Sperry Computer Systems 1982-1985, Air Force Phase IV Program

BTG, Inc., 1985-1989, FAA National Airspace System (NAS) Improvement Project, specifically supporting the Ground – to –Air Radar Office.

Hadron Inc., 1989-1991, AWACS RSIP (Radar System Improvement Project

United States Patent and Trademark Office (USPTO), GS-13 Computer Specialist in Configuration Management, 1991-1998

Self Employed 1998-2000

Key Skills Software Process Reengineering, Configuration Management Analysis, Configuration Control, Configuration Status Accounting & Audits, Release/Baseline Management, Source Code Management (SCM), Capability Maturity Model Integration (CMMI) Level 2/3, Rational Unified Process (RUP), Project Planning, Work Breakdown Structure (WBS), Configuration Management Training/Documentation Development, Quality Assurance/User Acceptance Testing (UAT), IT Infrastructure Library (ITIL)

Microsoft Windows, IBM OS/390, UNIX; Serena - Polytron Version Control System (PVCS) Tracker & Version Manager, ChangeMan; IBM Rational ClearQuest/ClearCase, Microsoft - Office Suite, Project, dBase III, Lotus Notes, WordPerfect; COBOL, Basic

Key Courses and Training

EDUCATION

The Catholic University of America, Washington, D.C.

Master of Science, Library Science, 1980

Georgetown University, Washington, D.C.

Master of Arts, History, 1978

Vassar College, Poughkeepsie, NY

Bachelor of Arts, 1976

Languages English Fluent

Spanish Fluent

French Basic Other relevant information

Membership in Professional Organizations

Washington, D.C. Configuration Management Working GroupMember

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