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Curriculum Vitae: PERSONAL DETAILS Surname: Fono First Name: Luleka Home Address: 4848 Piggy Street, Allandale Telephone Number: Cell:073 696 4815/0716489356 Email Address [email protected] Age: 30 Date Of Birth: 16 March 1984 Nationality: South African Id Number: 8403160968085 Marital Status: Single No. Of Children: One Home Language: Xhosa Other Languages: English, Sotho, Zulu, Tswana Transport: None Hobbies: Reading, Listening to Music ABILITY AND SKILLS Whilst able to work with others in a team and achieve desired targets and goals, I achieve more when working independently or with minimal supervision. I am versatile and apply myself entirely in all undertakings. I thrive and excel in fast paced environments due to the nature my current position. I have good interpersonal communication skills that have been specifically developed over time. Ability to multi task and prioritize workload with business and customer focus service orientation with active listening skills and learning skills. Page 1

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Curriculum Vitae:

PERSONAL DETAILS

Surname: Fono

First Name: Luleka

Home Address: 4848 Piggy Street, Allandale

Telephone Number: Cell:073 696 4815/0716489356

Email Address [email protected]

Age: 30

Date Of Birth: 16 March 1984

Nationality: South African

Id Number: 8403160968085

Marital Status: Single

No. Of Children: One

Home Language: Xhosa

Other Languages: English, Sotho, Zulu, Tswana

Transport: None

Hobbies: Reading, Listening to Music

ABILITY AND SKILLS

Whilst able to work with others in a team and achieve desired targets and goals, I achieve more when working independently or with minimal supervision. I am versatile and apply myself entirely in all undertakings. I thrive and excel in fast paced environments due to the nature my current position. I have good interpersonal communication skills that have been specifically developed over time. Ability to multi task and prioritize workload with business and customer focus service orientation with active listening skills and learning skills.

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Curriculum Vitae:

EDUCATION AND TRAINING

High School: Sharpeville Technical College

Highest Standard Attained: Grade 12

Subjects: English Xhosa Industrial Orientation N3 Industrial Organization and Planning N3 Supervision and Industry N3

OTHER EDUCATION

College: Quest Computer Skills Centre

Course/Diploma Office Administration Diploma

Date of course: 03 December 2013

Subjects: Introduction to computer Windows & File Management Speed Typing MS Word (Module 1 & 2) Excel (Module 1& 2) PowerPoint (Module 1 &2) Email Practical Telephone Customer Service Business Documentation Business English Office Admin & Filling Time Management & Punctuality Keeping a diary

College: Maryland Business College

Course: Receptionist

Date of course: 2004

Subjects: Introduction to computer Speed Typing MS Word (Module 1 & 2) Customer Service Keeping a diary Power point (Module 1& 2) Excel (Module 1 & 2) Telephone Skills Office Admin & Filling Email

College: Nido Health Care Worker

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Curriculum Vitae:

Course: Health care Worker

Date of course: 2006

Subjects: CPR Assist Patients to the rehab Assist patients with turnings Assist patients with bathing Assist with feeding Assist with making beds Do rounds and record it on the patient file

EMPLOYMENT HISTORY

Employer: Sanofi Aventis

Position: Regulatory Affairs Assistant

Dates Of Service: 2013-2014

Duties:

Reason for Leaving

Assists in Preparing MCC submission Administrative Assistant Ensure the electronic filling is done

simultaneously such that the hard copies match up with electronically

Preparation of CD’s for Amendment application Archive all regulatory documents that are older Arrange for the delivery of submissions to MCC Make tabs & divider’s for every submission

made to MCC & copies for internal filing Filling of MCC correspondence in the

appropriate files Photocopying and binding of dossiers Photocopying collating and binding of post-

screening submissions to the MCC Printing of dossiers due diligence assessment Superseding of dossiers when necessary under

supervision Extedo Organizing of Regulatory Affairs files and

maintain the dossier room Supersede of documents and replacing with the

approved ones Shred all expired confidential documents Assists with weekly MCC payments and

Promotional folders CPP’s Inserting Headers and Footers on the

documents Documents Managements Liaising with Metro Files Cheque Requisition Page Numbering and date stamping Assists with Section 21 Taking minutes

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Curriculum Vitae:

Retrenchment

Employer: Aon South Africa

Position: Reception & Switchboard

Dates Of Service: 2011 Nov – March 2012

Duties: Answering incoming calls and internally Welcoming all working in clients and

customers Working on computer dialing system Administration Assistant Processing invoices Boardroom coordinating Transfer calls to the relevant person Giving customers an appropriate answers

to the questions Receiving parcels and direct them to the

relevant person Filing, Faxing, Photocopying and other

general work

Reason For Leaving: Contract

Employer: Sars

Position: Switchboard Operator

Dates Of Service: April 2012 – July 2012

Duties: Welcoming all work in clients and

customers Working on computer dialing system Answering incoming calls and internally Receiving parcel and direct them to the

relevant person Boardroom co-ordinating Purchasing stationery and filing Giving customers an appropriate answer to

questions Transfer calls to the relevant person Assists with administration

Reason For Leaving: Contract

Employer:Aon South Africa

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Curriculum Vitae:

Position: Reception & Switchboard

Dates Of Service: Aug 2012 – Dec 2012

Duties: Answering incoming calls and internally Welcoming all working in clients and

customers Working on computer dialing system Administration Assistant Processing invoices Boardroom coordinating Transfer calls to the relevant person Giving customers an appropriate answers

to the questions Receiving parcels and direct them to the

relevant person Filing, Faxing, Photocopying and other

general work

Reason For Leaving: Contract

Employer: SANOFI AVENTIS

Position: Regulatory Affairs Assistant

Dates Of Service: 2011 Feb – November 2011

Duties:Preparing of dossiers for submission to the MCC

Organsing of regulatory affairs files and maintain the dossier room

Assisting with administration work Filing of all MCC correspondence in the

appropriate files Cheque Requisitions Printing of dossiers due diligence

assessment Superseding of dossiers when necessary

under supervision Page numbering Assists with section 21 Typing Corel draw labels when necessary

Reason For Leaving: Contract

Employer: Saatchi & Saatchi

Position: Reception/Switchboard

Dates Of Service: April 2010 – Nov 2010

Duties: Welcoming all work in clients and

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Curriculum Vitae:

customers Working on computer dialing system Answering incoming calls and internally Receiving parcel and direct them to the

relevant person Boardroom co-ordinating Purchasing stationery and filing Giving customers an appropriate answer to

questions Transfer calls to the relevant person Assists with administration

Reason For Leaving: Contract

Employer: Netcare Rosebank Hospital

Position: Health Care Worker

Dates Of Service: 2008 Feb – 2009 Nov

Duties: Assists patients to the rehab Assists patients with bathing Assists patients with bathing, feeding,

turning, making beds. Assists with general work

Reason For Leaving: Resigned

Employer: DIGITAL ARCHIVING SYSTEM

Position: Data capturing

Dates Of Service: 2006 Feb – 2007 Nov

Duties: Capturing different forms for different companies

Capturing Invoices Compiling of forms General Admin

Reason For Leaving: Contract

Employer Anthony Hinds AttorneysPosition Filing ClerkDates of Service 2005 March – Dec 2005Duties Filling

AdministrationFaxing & Photocopying

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Curriculum Vitae:

Printing Taking out files from the cabinetRecord the files and take them backTalking messages

Reason for leaving End of Contract

ReferencesCompany Name Sanofi AventisContact PersonPosition

Penny SlabbertSenior Pharmacists

Contact Numbers

Contact PersonPositionContact Numbers

011-256- 3741 / 3886

Graeme JamesHead of Regulatory011 256 3755

QuintilesContact person Abigail SeptemberContact Numbers 012-6712241

Company Name Aon South AfricaContact Person Linda CarraghaContact Numbers 011-944-7000

Company Name Saatchi & SaatchiContact Person PatrickContact Numbers 011-548-6000

Company Name Digital Archiving SystemContact Person Eschel FakoeContact Numbers 011-447-1282

Company Name Netcare Rosebank HospitalContact Person Sister JoyceContact Numbers 011-3280-500

Company Name Only the bestContact Person Dominique Contact Numbers

Company NameContact PersonContact Numbers

011-789-8282

Anthony Hinds AttorneysSharusha Moodley011 728 7728

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