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© PA Knowledge Limited 2014 1 LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING Mobile Broadband SIG Markus Hochenbleicher

LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

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Page 1: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 20141

LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING

Mobile Broadband SIG

Markus Hochenbleicher

Page 2: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 20142

70 YEARS OF UNCONSTRAINED THINKING AND EXCEPTIONAL RESULTS

OsloStockholmCopenhagen

Bangalore Wellington

DohaDubaiAbu Dhabi

New YorkBoston DenverLos AngelesWashington, DCMexico City

LondonCambridgeBelfastBirminghamEdinburgh

DublinManchesterFrankfurtMunichUtrechtMadrid

Europe

Nordics

Americas

Gulf Asia Pacific

• Telecommunications

• Government

• Healthcare

• Consumer and Manufacturing

• Defence and Security

• Energy and Utilities

• Financial Services

• Transport, Travel and Logistics

PA Consulting is a firm of over 2,500 working across

consulting, technology and innovation

Page 3: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 20143

PA’s recent work in public safety covers LTE networks and operational policing systems

LTE for Public Safety

OperationalPolicing Systems

Ofcom

Study on services enabled by LTE incl. public safety and broadcast

Home Office

Business case and major procurements for ESMCP

Needa in DubaiPlanning of a LTE network to complement existing TETRA public safety network

Major UK tower company

Strategy to offer infrastructure for emergency services networks

Sussex PoliceProcurement and Implementation of an integrated core policing system

Surrey Police

Mobile data to improve front-line policing

National Policing Improvement AgencyDelivery of the police national database

UK Police Forces

Delivery of harmonized policing systems

Page 4: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 20144

Public Safety users have specific requirements which can be replicated using 4G LTE technology

Interoperability between forces

Rapid + guaranteed call setup

Working in large groups

Coverage almost everywhere

Availability >99.9% + power resilience

Enhanced Service Levels

Device-to-device as fallback

Public safety requirements

Push-to-talk

4G LTE is standardised worldwide

Deploy sites in remote areas / tunnels / tube + rapid response vehicles

Dedicated Packet Core + harden key sites (batteries , generators) and rapid response vehicles

Contract faster fix times + incident collaboration

Group Call System Enabler (Release 12)

Proximity services (Release 12)

4G LTE response

Priority and pre-emption

Mission critical push-to-talk (Release 13) LTE standards in 3GPP

LTE deployment

Page 5: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 20145

There are multiple architecture options for deploying 4G LTE for public safety

Network component

Dedicated public safety LTE

Hybrids Use commercialLTE networks

Users

Handsets

Core and applications

Spectrum Spectrum = Money

LTE base station

Power and transmission

Site

Wider user groups

(defence, smart city)

Savings

Re-investmentinto network

hardening

Page 6: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 20146

LTE introduces a layered architecture with the potential to introduce mobile data applications which create the potential to transform policing

Digital is moving rapidly from ‘add on capability’ to the ‘new mainstream’ – also for policing!

EnablingInfrastructureLayer

Hosting (Private or Cloud) Wide Area Network ESN Mobile BroadbandSmartphones and Tablets for

Officers

Digitally-EnabledPolicingLayer

TelecomServicesLayer

Group call services Device managementIntegrated Command

and ControlApps

InfrastructureLayer

Hosting (Private or Cloud) Wide Area Network (WAN) Mobile Broadband Smartphones

Rich communications

Mobile connected workforce and cars Better dispatch Better incident intelligence One-stop reporting Better co-ordination

Page 7: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 20147

Connected workforce

Example: Range of new connected devices

Digitally-enabled policing : mobile connected workforce and cars

Response vehicle become a digital hub

Example: Smart Patrol car

LTE broadband will mean front-line officers and staff will be digitally enabled in all aspects of their work – giving them easy access to all the information that they need. Information can pass quickly and smoothly to where it is needed and can be acted on.

Benefit: Frontline officers can work from anywhere effectively and can be deployed more wildly and flexibly in the field. At the same time backoffice and specialist resources can be more centralized (or even shared). This results in estate savings, more efficient working by avoiding travel times and more effective specialist support.

Page 8: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 20148

Faster and more efficient response

High Level Solution : In order to react faster and better, first responders receive dispatch orders with digital briefing such as:

• Incident location

• Rich contextual data

• New display tools • Right intelligence

Digitally-enabled policing : better dispatch

Dispatch with digital briefings over LTE and mobile devices saves time, provides officers with the right intelligence and own view of the suspect, victim and location. This reduces risk, prioritises incidents and protects officers.

Benefit: Get the right officer to the right incident rapidly and well prepared to act.

More funky images required

Patrol car

2 officers

Page 9: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 20149

Smooth flow of information where and when it is needed

• Check vehicle plates with central database to pick out stolen vehicles

• Identify people on the spot New digital channels for the public

• Frontline officers work with backofficeintelligence.

• A holistic incident view is created by combining data from various feeds in a multi-agency environment

Digitally-enabled policing : better intelligence

Police officers have access to information and intelligence when and where it is needed to provide an effective response. One view of the ‘customer’ to develop the right risk profile and react appropriately.

Benefit: Improved efficiency and effectiveness of at-scene activities and incident resolution, thus reducing risks from crime and freeing up resources earlier

Page 10: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 201410

Avoid double work

• Digital evidence collection, e.g. photo, video recording

• Interviewing people an statement gathering with video

• Digital case files instead of paperwork, thus enabling easier handover and case progression

• Tagging of assets and physical evidence

Example: Mobile police systems allow recording incidents on the move

Digitally-enabled policing : mobile one-stop incident reporting

Crime and incident management

Custody management

Digital imaging & intelligence gathering

Businessintelligence reporting

Case preparation (warrants, witnesses, victims

Investigation and targeting of criminal networks

Officers operate within a fully digitised criminal justice system. With the right tools (e.g. tablet) all evidence is recorded digitally from the start including all supporting evidence. This avoids multiple entry and enables rapid digital case progression throughout the system.

Benefit: Police officers will spend more time on the street, not in the station.

Cases are progressed rapidly through the system

Page 11: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 201411

Digitally-enabled policing : giving the Control Room control

Rapid support when it is needed

• Continuous visibility of officer location, status, and health signs

• Body worn streaming video feed

• Instantaneous remote help from specialists

• Merge frontline intelligence gathering with remote big data tools

Control room keeps remotely involved during dangerous and difficult incidents with data feeds from various frontline sensors

Benefit: Control can better judge frontline situation to make assessments and provide tailored specialist support to frontline officers

Page 12: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 201412

LTE for Public Safety is the first step towards a truly digital policing model

Step 1: Establish LTE as a connectivity enable

Step 2: Develop and use new mobile and digital applications

Step 3: Transform to a digital policing model

Being part of an ecosystem of 7.2 billion subscriptions worldwide (LTE of 1.9 billion) public safety users get access toeconomies of scale, much wider service landscape and all the future enhancements developed in this ecosystem.

Page 13: LTE FOR PUBLIC SAFETY CREATES A PATH TO DIGITAL POLICING€¦ · Nordics Americas Gulf Asia Pacific •Telecommunications •Government •Healthcare •Consumer and Manufacturing

© PA Knowledge Limited 201413

Why PA is the right partner for you…

PA Consulting brings to police forces a deep understanding of ESMCP which we supported from Outline Business Case to the successful award of major contracts for network and user services.

We also bring our long and successful history of helping police forces deliver transformative change most recently in implementing operational systems, developing digital strategy and responses, and enabling collaborations.

Tim Devine [email protected] 07775 868861

Richard Davis [email protected] 07789 278563

Markus Hochenbleicher [email protected] 07912799193

Christian Ellis [email protected] 07469378564