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LA’QUATA T. SUMTER
[email protected] | 229.449.2241
Vice President—Information Technology
Seasoned professional with more than 10+ years experience spanning the following core competencies:
Project Management ~~ Customer Service ~~ Information Technology ~~ Community Relations Budgeting & Finance ~~ Operations Management ~~ Telecommunications Support
PROFESSIONAL EXPERIENCE
Sumter’s Webdesign & Hosting LLC; Albany, GA 2005—present
Founder, Web Designer, & Developer
Managed operations of a Web Design organization committed to providing consultations and marketing
strategies to enhance web presentations of businesses located throughout the southeastern U.S.
Supervises a team of 4 development specialists delivering customized service in Web Design, Email
Marketing, Social Media, Search Engines, and Logos.
Excellent research/promotional methodology; creates web presentations that helped clients
realize a 50% sales increase.
Redesigned Albany Housing Authority’s (AHA) website—automated employment and housing
processes. Enabled AHA to receive $60M in federal grants.
Incorporates solid work ethics and marketing techniques that increased clientele by >200%
within the first 3 years of establishment.
Albany State University (ASU); Albany, GA 2014—present
Director of Academic Online Instruction/eCore Advisor
Manages the University policies, procedures and information technology for online courses/programs. Supervises the career development of 5 personnel providing customer service and technical assistance to >4200 users.
PRACTICE MANAGEMENT & GROWTH
Partnered with eCore Program affecting 100% on-line availability for all General Education courses. Generated phenomenal results: Improved student enrollment by 48%; increased tuition revenue by >$30K and excellent online ratings: Ranked #10 in Best Online Programs in Georgia (2016) Ranked #11 Best Affordable Online College (2016) Ranked #2 Best in State Online College in Georgia (2015-2016)
Developed a system that centralized reporting information and enabled SACs approval/accreditation processes.
TECHNICAL SUPPORT
Redesigned virtual on-line shop into a more “user-friendly" application generating significant outcomes:
Student access skyrocketed from 150 average per semester to >850 per semester within one semester.
Reputation for Delivering Superior Results: Cutting Costs, Improving Operations & Executing Innovative Solutions
La’Quata T.Sumter [email protected] 229.449.2241
Increased online enrollment. Increased tuition revenue 10%
Doubled the faculty educational technology resource tools and upgraded Learning Management System (LMS), resulting in savings of > $500K.
BUDGET ADMINISTRATION
Manages annual budget totaling $320K.
Authored grants and federal documentation that added >$225K to the annual budget
Albany Technical College; Albany, GA 2014 - present
Computer Information Systems & Electronics Adjunct Instructor (part-time); 2014 - present
Computer Information Systems Instructor; 2010—2013
Provides classroom and online instruction and curriculum development for an annual load of 300
students. Oversees spending initiatives of an annual $25k budget.
Leveraged partnerships with local agencies to assist recruitment efforts for targeting potential
students. Yielded excellent results:
Boosted student enrollment 38% within 2 years.
Orchestrated an Internship program for 40 students annually.
Conducted bi-annual mentoring programs designed to improve job skills and interview
preparation for 40 students.
Designed curriculum and facilitated bi-annual professional development sessions to improve
automation skills of peers.
Los Alamos National Laboratory; Los Alamos, NM 2010
Desktop Support Specialist (Intern)
Part of a 5-person team that successfully developed and executed a remote maintenance
plan for 120 computers within a 90-day period.
Utilized product life cycle management processes to ensure adherence to project schedules
and budgets.
Florida A&M University (FAMU); Tallahassee, FL 2009 - 2010
Graduate Teacher Assistant / Research Archive Webmaster / Database Manager
Held concurrent responsibilities as Graduate Teacher Assistant tutoring 40 students per semester, Webmaster, designing and maintaining departmental website, and Database Manager, overseeing alumni records system.
Managed a team of 10 students creating and launching an Alumni database that yielded 25 registered users within first 2 months.
Implemented search engine registration that increased the volume of website traffic.
Central Intelligence Agency (CIA); Langley, VA 2008
Desktop Support Specialist (Intern)
Obtained Top Secret/SCI Full Scope Lifestyle Polygraph Clearance 2008
Provided preliminary technical support to >60 customers.
Maintained high standard of customer service during high-volume, fast-paced operations.
Phoebe Putney Memorial Hospital; Albany, GA 2007 - 2009
Help Desk Analyst I
La’Quata T.Sumter [email protected] 229.449.2241
Created and implemented ePrint, a system that became an organizational benchmark with
tremendous organizational impact. Reduced printing cost $20k per year and increased
operational efficiency 60%.
Conducted routine maintenance for servers, switches, and routers that supported the flow of
facility information.
PROFESSIONAL PROFILE
Education
Ph.D.—Learning Technologies; University of North Texas; 2019
Candidate, Ed.S—Instructional Technology; Georgia Southern University (GSU); 2017
ME—Instructional Technology; GSU; 2013
MS—Software Engineering; FAMU; 2010
BS—Computer Science (Business Emphasis); ASU; 2009
AS—Computer Information Systems; Darton College; 2007
Certifications
ActivInspire Certified Trainer;
BrightSpace by D2L Administrator
Computer Networking Certification
Information Systems Security Administrator (DOD)
Promethean Board Certified Trainer
CompTIA Strata IT Fundamentals
CompTIA A+
CompTIA Network+
CompTIA Project+
CIW Web Foundations Associates
Affiliations
President, Darton College Alumni Association
Dougherty County School System's Career, Technical and Agricultural Education
(CTAE)
Association for the Advancement of Computing in Education
Association of Computing Machinery’s Women in Computing
Association of Computing Machinery
National Society of Black Engineers
SkillsUSA
Kiwanis of Albany Georgia
Society of Women Engineers
United States Distance Learning Association
PRESENTATIONS
Georgia Summit 2016: “Respondus: Campus Integration Strategies”
E-Learn 2015—World Conference on E-Learning and Georgia Summit 2015: “Kaltura Planning and Implementation
Strategies”
Georgia Summit 2014: “Ingress Onboarding: An Institution Perspective”
PUBLICATIONS
Sumter, L. (2010). Cloud computing. Proceedings of the 48th Annual Southeast Regional Conference on - ACM-SE '10.
doi:10.1145/1900008.1900152
Sumter, L. (2008). Using NetBoot from Apple to install Operating Systems & Applications for Clients. Los Alamos National Laboratory 10th Annual Student Symposium “Championing Scientific Careers”.
