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how to be an effective boss .few tips on being effective boss
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CREATING AND MOTIVATING LOYAL EMPLOYEES
Dr.E. J.Sarma
Global Head HCM
Saama Technologies inc
USA
14 July 2012
What is this about
• This presentation is about experienced based ideas for
• Being the boss, manager leader who will be loved, admired and respected
• these are plain and simple ideas anyone can follow
• Especially HR can take this up and make it training topic
dr.sarma/hcm/july/2012
Hitting the road and running
• Every new employee needs time to align. Welcome personally and introduce to all team members-. If left to fend for themselves, the chances are that, it will be long before the new comer tunes in.
• Include in meetings: the best way to new employee demonstrate the credibility is to get them in department meetings
• Maintain very regular contact: it is always good to keep checking if things are going alright
dr.sarma/hcm/july/2012
Good chemistry• Create the desire: Boss subordinate
chemistry is very critical. You can be demanding but if you show that care and concern even the worst moments can pass easily.
• Set reasonable performance expectations. Over reaching goals are possible if you start with reasonable targets and slowly up the bar
• Always show big picture and why of any decisions . you need cathedral builders and not everyone to be brick layers
dr.sarma/hcm/july/2012
Culture is about Creating the right conditions conducive to performance
• Upscale thinking and upbeat image- when you exhibit high level thinking people have upbeat image
• Self image counts- self image , esteem must exist, but not too much
• Correction or criticism- always weigh about giving advice, the style of delivering message
• Positive or negative stroke-pat on the back or kick in the ass-?
dr.sarma/hcm/july/2012
Approachability
• Standoffish or intimidating- confrontations need not become stand off
• Work style changes-sometimes it worth while to change routine. Challenge the status quo
• Open door policy- be available when people have to approach
dr.sarma/hcm/july/2012
Empowering people
Gandhi said, "A 'No' uttered from the deepest conviction is better than a 'Yes' merely uttered to please, or worse, to avoid trouble." A manager would try to please in order to diffuse a situation. A leader will not worry about creating a situation.
Setting example-become role model ;without that respect cannot be gained
Speak clearly, listen closely
Avoid apologies
Being visible
Are you scared of being replaced
Scared of sharing knowledge, responsibility
dr.sarma/hcm/july/2012
Providing direction and discipline• Solid managers give solid
answers• Weigh consequences• You may need your boss or
peer support• Saying yes right away could
make you seem easy going• Outright no?• Could you also be vague
dr.sarma/hcm/july/2012
Toying with your position powerMagnified authority by actions Not by words Silly humor or sarcasmSeriousness of purpose- let people
know when it is seriousAssistants turn them to agents
dr.sarma/hcm/july/2012
Control how much?• Get more Data– for what?
More data means more confusion.
The trick is in getting right information • Intervention is always not
necessary
dr.sarma/hcm/july/2012
Removing obstaclesToo tight or lose- as you go up the tendency to manage
everything becomes very natural . You could be micro managing that chocks.
Support or applause-the power of timely recognition is rarely used .but try and you will be better off in creating loyalty
Bail those in trouble- it is easy to punish. As leader when something goes wrong you are the one responsible
Ask right question- I always asked can you do better three times ? That brought the best in people
dr.sarma/hcm/july/2012
The trap
• Successor syndrome
•Taking on too much
•Know-it-al syndrome
•Not learning quickly
IsolationKeeping existing
team
Captured by wrong
people
Dr.Sarma/hcm/July/2012
Stepping up and down
Stepping forward: get on a better footing with your boss--whether backing you on your decisions, or making a point on his decisions be sure to do in person. No mails, no phone calls
Encourage people to come to you- when people realize you can make positive influence on the decisions and you are willing to listen they will come to you
Dr.Sarma/hcm/July/2012
white elephants- challenge them
People often get into their comfort zone .unless challenged they see every thing as their right Relations ships are not static. Hence do not think there is lasting loyalty .
Dr.Sarma/hcm/july/2012
Handling dissentions• Symptoms
1. Team members not talking to each other
2. Hostility
3. Everything is seen as additional work
4. People hold key information back
Intervention is absolutely necessary
dr.sarma/hcm/july/2012
Final words• Being manager is difficult, but being effective boss is more
difficult• Even if you were star performer . You need special efforts
to be star manager• Motivating people is rather difficult art but can be
perfected• Loyalty comes when start seeing value in you
dr.sarma/hcm/july/2012
"Many of us are more capable than some of us . . .
but none of us is as capable as all of us!!“Tom Wilson
dr.sarma/hcm/july/2012