FINAL PROJECT FOR MASTER OF INTERACTION DESIGN 2014 / 2015

PROJECT BY

Mallikarjun BhogaviPROJECT ADVISOR

Jozeph ForakisPROJECT LEADER

Nima Gazestani

BEHAVIORAL

TRANSFORMATION

Introduction Framework Concept Scenarios Conclusion

£300 millionCost of unused prescribed medicines to NHS

Introduction Framework Concept Scenarios Conclusion

19,799

Breast CancerTreatments

£300 millionCost of unused prescribed medicines to NHS

Figures are based on average costs released by WHO

Introduction Framework Concept Scenarios Conclusion

19,799

Breast CancerTreatments

101,351

KneeReplacements

£300 millionCost of unused prescribed medicines to NHS

Figures are based on average costs released by WHO

Introduction Framework Concept Scenarios Conclusion

19,799

Breast CancerTreatments

101,351

KneeReplacements

300,000

Alzheimer’s Disease Treatments

£300 millionCost of unused prescribed medicines to NHS

Figures are based on average costs released by WHO

Introduction Framework Concept Scenarios Conclusion

Framework.

Introduction Framework Concept Scenarios Conclusion

Context

DrugShortage

Iran hit by drug short-

age. Sanctions cause

increasing shortfall in

medicines and vaccines.

10 millionChildren Die every-yearBecause of lack of

healthcare

Bio HazardWastePoisoning and pollution

through the release of

pharmaceutical prod-

ucts, in particular, anti-

biotics and cytotoxic

drugs

Introduction Framework Concept Scenarios Conclusion

What they had to say.Patients don't stick to prescription.

Don’t know wheather patient has taken pills or not.

Only understant by blood report.

50% of patients do not take their medications

correctly.

Many medicines are simply never taken.

Most of them dispose unused medicines in bin or

toilet flush.

Feels uncontrolled and lonely!

Most of the times, he forgets to take pills on time.

Lack of emotional and psychological motivation.

DOCTORS

PHARMACISTS

PATIENTS

Introduction Framework Concept Scenarios Conclusion

Problem

Patients are not fully aware of the importance of taking medicines and lack of psychological motivation behind it because of the disconnected system.

Introduction Framework Concept Scenarios Conclusion

Requirements

Should Track Pills

Cloud Computing

Easy Interface

Social Support System

DataSend/Receive

Introduction Framework Concept Scenarios Conclusion

Framework

Introduction Framework Concept Scenarios Conclusion

Concept.

Introduction Framework Concept Scenarios Conclusion

Abstract

LovePills is an easy to use, pill tracking dispenser that is

used by patients undergoing medical treatments.

This connected system tracks the pills so as to keep

minimum wastage and add a social layer to the solution to

leverage the socio-psychological and emotional impact on

patients to increase engagement and enlarge the circle of

care.

Connected System

Social & Emotional

Care

Tracking Pills

Introduction Framework Concept Scenarios Conclusion

System Overview

DOCTORS

PHARMACISTS

PATIENT

TracksPills

UniqueDispenser

Easy to Use

Connects with others who are on same midication

Connects to Cloud

Introduction Framework Concept Scenarios Conclusion

Reset Button

Peizoelectric

Press buttonDispense

Opening

NFC SignalsTracks Pills

Connects to phone via NFC

Special Opening to reload pills which can be

opened only by pharmacists or doctors

Dispenser works only when the patients phone

is in proximity so that others cannot use it

Dispenser has a N2 gas inside to maintain the

freshness of pills

Key Features;

Introduction Framework Concept Scenarios Conclusion

Social UX Stratregy

Discovernew people Validation

Therpy 1st Stage

Enters by CurosityValidating between each otherwho knows

Therpy 2nd Stage

ChatCreateGroup

Introduction Framework Concept Scenarios Conclusion

Scenarios.

Introduction Framework Concept Scenarios Conclusion

John

Personality

Friendly social person - 36 yrs old

Treatment undergoing

Diabetes Type 2

Technical Proficiency

Average - Operates smart phones

Lives in

Cinisello, Milano

Introduction Framework Concept Scenarios Conclusion

John visits doctor for this sickness

Introduction Framework Concept Scenarios Conclusion

Doctor diagnoses him with Diabetes T2. And prescribes him

some Insulin pills. The prescription is stored into cloud

Introduction Framework Concept Scenarios Conclusion

John visits pharmacy. He shows his Health card. Pharmacist

is able to withdraw prescription info from cloud.

Introduction Framework Concept Scenarios Conclusion

John buys LovePills Dispenser. He comes home and scans QR

code on dispenser and downloads App.

Introduction Framework Concept Scenarios Conclusion

Connects the dispenser to the cloud through his phone by

NFC tapping phone on dispenser.

Introduction Framework Concept Scenarios Conclusion

John scans his health card and details gets auto-populated

for registration.

Introduction Framework Concept Scenarios Conclusion

Home Dashboard - shows his pill taking schedule and

status. Also displays motivating messages.

Introduction Framework Concept Scenarios Conclusion

Redefining reminder - The app reminds the John to meet his

new pals when its time to take pills.

Introduction Framework Concept Scenarios Conclusion

System mix-matches

all the patients across

globe who are on same

medication and also

those who are

supposed to take pills

at that time.

Then the system puts

all of them into

conversation.

Introduction Framework Concept Scenarios Conclusion

Discover

John interacts, shares and exchanges messages with other

mix-matched pals by the system.

Introduction Framework Concept Scenarios Conclusion

Discover Validation

Couple of weeks later, John checks his chat history. He finds

pals with whom he was most matched. He creates group.

Introduction Framework Concept Scenarios Conclusion

Discover Validation

Group pals shares their video of taking pills, which can be

validated by others. This is then recorded in system.

Introduction Framework Concept Scenarios Conclusion

Successfully completed one dose of medication.

Discover Validation

Introduction Framework Concept Scenarios Conclusion

Morning dose

taken!

Introduction Framework Concept Scenarios Conclusion

David

Personality

Humble person and geek

Treatment undergoing

Recently diagnosed for Arthritis

Technical Proficiency

High

Lives in

Australia

Introduction Framework Concept Scenarios Conclusion

David starts taking medication as prescribed by doctor with

his fellow pill-pals.

Introduction Framework Concept Scenarios Conclusion

After 3 days, David develops strong reaction against

medication. He visits doctor and doctor prescribes new medication.

Introduction Framework Concept Scenarios Conclusion

Already a prescription is out. Kindly bring back

the old one.

Nearby Pharmacy

Pharmacist red flags the incident and asks David to bring back the

previous dispenser for that particular treatment and take a new one.

Introduction Framework Concept Scenarios Conclusion

System Recap

Introduction Framework Concept Scenarios Conclusion

Values

One Pill, many Possibilities!

Nobody ever uses expired medicines

Proper disposal back at the Pharmacy

Social Support System

News: Deaths caused annually because of lack of health care

Medicine Wastage Reports

Connected Healthcare Innovation by Software company and its effort to reduce wastage of medicines

BBC Report on Medicine Wastage in UK alone

Frog: Healthcare to shift from Rx to choice & Connected Healthcare by Fabio Sergio

Thomas Sutton: Healthcare Design Advice from frog

Accenture study explores the future of integrated healthcare delivery

THE RISE OF COGNITIVE BEHAVIORAL THERAPY by Steve Selzer

http://news.harvard.edu/gazette/story/2009/09/newstudyfinds45000deathsannuallylinkedtolackofhealthcoverage/

https://www.rpharms.com/publicaffairspdfs/medicineswastageandmedicinesusereviews.pdfhttps://www.addisons.org.uk/comms/media/medicines_wastage.pdfhttp://www.medicinewaste.com/campaign/indexhttp://www.who.int/mediacentre/factsheets/fs253/en/http://www.nature.com/news/iranhitbydrugshortage1.14292http://www.theguardian.com/world/2009/oct/04/indiaslumschildrendeathratehttp://www.nbcnews.com/id/24482102/ns/healthchildrens_health/t/millionchildrendielackhealthcare/#.VYFJunyqqkp

http://www.happiestminds.com/pressreleases/HappiestMindsandXchangeLabsDevelopSiteMed%C2%AEtoImproveElderlyPatientSafety

https://www.youtube.com/watch?v=54_0gZD1svk

http://mobihealthnews.com/20187/froghealthcaretoshiftfromrxtochoice/

https://www.youtube.com/watch?v=4Te_XdkObM

http://www.accenture.com/SiteCollectionDocuments/PDF/AccentureMakingCaseConnectedHealth.pdf

http://www.frogdesign.com/techtrends2015/

References

For Individual Interview/Survey Report and Research data, inbox me.

Thank you.Special Thanks to

Nima Gazestani

Thanks to

Jozeph Forakis,Classmates & DA Faculty