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Lost & Found Property On-line Recording System and Satellite Areas POLICE SERVICE CENTER PRESENTERS: SGT. JEFF REINL & PRISCILLA LLAMAS-MCKAUGHAN Business Partners Round Table October 10, 2019

Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

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Page 1: Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

Lost & Found PropertyOn-line Recording System

and Satellite AreasPOLICE SERVICE CENTER

PRESENTERS: SGT. JEFF REINL &

PRISCILLA LLAMAS-MCKAUGHAN

Business Partners Round TableOctober 10, 2019

Page 2: Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

Police Service Center

Univ. Union, Rm. 1000, Ext. 82788

Page 3: Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

Background What is the purpose of having a lost & found?

To reunite people with their lost thing(s). (Sgt.’s anecdotes) We saw a need to streamline lost and found process:

Goal is to return property as quickly as possible to the owner.

Utilize the 17 “known” Campus locations already collecting items and have the willingness to help!

We saw a need for a software program to facilitate the goal of returning items.

Necessitating updates to the Policy & Procedures. Governed by University Policy UML 10200; https://www.csus.edu/umanual/student/uml10200.htm

Page 4: Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

On-Line System to Record ItemsSelected ReclaimHubTesting begin in Campus Police Dept. August

2019.To continue Beta testing with power users thru end of

Fall, and possible training of a few more interested Areas in Spring 2020.

Page 5: Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

ReclaimHub

Real time recording of lost and found property: Facilitates matching of items to return property.

Secure system for data and information with varied levels of access; full access only to Police Dept. personnel.

User training provided by Police Dept. Staff. Simple entry of details with drop-down menus,

brief notes and contact information for lost things.

Quick and easy to use!

Page 6: Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

On-Line System to Record Found Property

Page 7: Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

On-Line System to Record Property

Now we need your help!

Page 8: Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

Call for Satellite Areas Def: A Satellite Area will be a Campus Office interested

in assisting with the collection of lost items and releasing found property in their location. Now, the “Reasons”.

Responsibilities: Willingness and ability to record FOUND item(s) timely in

the ReclaimHub system. Utilize required release form. At least 2 people trained per Area as a back-up.

Each location must have a lead point of contact that is responsible for the Satellite Area.

Unclaimed lost Items will be picked-up by the Police Service Center Staff. In accordance w/ Civil Code 2080.9, all +90 day unclaimed property may go to Campus public auction site, disposed or donated.

Page 9: Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

ReclaimHub

Future Plans:Mobile APP with advanced features for owner to

report lost property!

Bonus: Faster return of items because the software allows

things to be tracked to the exact location stored vs. the current method of the owner walking around, and/or calling, multiple places that MIGHT have their property!

Page 10: Lost & Found On-line Property Recording System and ......What is the purpose of having a lost & found? To reunite people with their lost thing(s).(Sgt.’s anecdotes) We saw a need

If you are interested; or, have any questions, please ask:

Priscilla Llamas-McKaughan [email protected] Ext. 81139 / (916) 278-1139 / 278-2788

Sgt. Reinl [email protected]

Contact Information