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Lost & Found PropertyOn-line Recording System
and Satellite AreasPOLICE SERVICE CENTER
PRESENTERS: SGT. JEFF REINL &
PRISCILLA LLAMAS-MCKAUGHAN
Business Partners Round TableOctober 10, 2019
Police Service Center
Univ. Union, Rm. 1000, Ext. 82788
Background What is the purpose of having a lost & found?
To reunite people with their lost thing(s). (Sgt.’s anecdotes) We saw a need to streamline lost and found process:
Goal is to return property as quickly as possible to the owner.
Utilize the 17 “known” Campus locations already collecting items and have the willingness to help!
We saw a need for a software program to facilitate the goal of returning items.
Necessitating updates to the Policy & Procedures. Governed by University Policy UML 10200; https://www.csus.edu/umanual/student/uml10200.htm
On-Line System to Record ItemsSelected ReclaimHubTesting begin in Campus Police Dept. August
2019.To continue Beta testing with power users thru end of
Fall, and possible training of a few more interested Areas in Spring 2020.
ReclaimHub
Real time recording of lost and found property: Facilitates matching of items to return property.
Secure system for data and information with varied levels of access; full access only to Police Dept. personnel.
User training provided by Police Dept. Staff. Simple entry of details with drop-down menus,
brief notes and contact information for lost things.
Quick and easy to use!
On-Line System to Record Found Property
On-Line System to Record Property
Now we need your help!
Call for Satellite Areas Def: A Satellite Area will be a Campus Office interested
in assisting with the collection of lost items and releasing found property in their location. Now, the “Reasons”.
Responsibilities: Willingness and ability to record FOUND item(s) timely in
the ReclaimHub system. Utilize required release form. At least 2 people trained per Area as a back-up.
Each location must have a lead point of contact that is responsible for the Satellite Area.
Unclaimed lost Items will be picked-up by the Police Service Center Staff. In accordance w/ Civil Code 2080.9, all +90 day unclaimed property may go to Campus public auction site, disposed or donated.
ReclaimHub
Future Plans:Mobile APP with advanced features for owner to
report lost property!
Bonus: Faster return of items because the software allows
things to be tracked to the exact location stored vs. the current method of the owner walking around, and/or calling, multiple places that MIGHT have their property!
If you are interested; or, have any questions, please ask:
Priscilla Llamas-McKaughan [email protected] Ext. 81139 / (916) 278-1139 / 278-2788
Sgt. Reinl [email protected]
Contact Information