Loss Prevention Risk Management 2016 GEW 1

George Wendleton 04/06/2016

A Process is defined as:

“A system of operations in the production of something”“A series of actions, changes, or functions that bring about and end of

results”

A Procedure is defined as:

“A way of performing or effecting something”“A set of established forms or methods for conducting the affairs of business”

PROCESS & PROCEDURE

Pre – Trip InspectionsDrivingLoading

UnloadingPost – Trip Inspection

PROCESSES THAT PERTAIN TO OUR INDUSTRY!!

Pre – Trip InspectionA Pre – Trip Inspection is the most important

Process to start the business day. Other then being a Safety requirement based

on D.O.T regulation and FMCSR 396.11, Driver Vehicle Inspection Report, Your

safety and that of the motoring public is the most important aspect of on road

safety and why we perform inspections. We also perform the Inspection to insure that the motor carrier we work for stays within the requirements and guidelines

of the Law that protects everyone.

PROCESS BREAKDOWN * PRE – TRIP INSPECTION

BEFORE ENTERING CABCheck the tractor/trailer for signs of

leaks, Engine Fluid levels and condition. Radiator coolant level/wiper blades condition, windshield washer

fluid levels. Power steering hoses and fluid level. Belts, hoses, Rust Spots, electrical wiring for cracks, wear,

tightness, etc.Condition of front end shocks, springs, Spring hangers, shackles, U-bolts, Tie Rods, and drag link check, and frame

condition. Condition of Entire Disk brake and drums, hoses, and chambers.

PROCEDURE BREAKDOWN * PRE – TRIP INSPECTION

INSIDE CABSets brake, Jake brake off, trans in neutral, clutch in,

start engine with foot on brakes. Check Digital Systems for Oil, amp, fuel, air, vac, rpm, temp and water gauges. Horns, wipers, AC,

heater-defrost, power mirrors for correct operation. Documents (DOT), state reg., tax, insurance card,

permits, (ERG). Three reflective triangles secure in cab, steering for excessive play. Turn on all lights

(cab, dash, marker, fog head, 4 way flashers).Insure you have ample fuel


CIRCULAR ROUTE INSPECTIONCheck windshield, mirrors, light, reflectors for condition and/or

operation, check fuel level. Tractor wheels, tires, hubs for cracks and rust, studs, lugs, and wheel seal leaks.

Tractor drive axles-checks, shocks, springs, hangers, shackles, U-bolts, brakes drums, hoses, chambers, air bags, drain air tanks.

Trailer lights, reflectors, DOT reflector tape for condition and operation. Checks sights glasses (compartments empty) and ID tag condition.

Trailer documents (state reg. And vapor tightness inspection), stickers. Hoses and hose strap, fittings, gauge stick, cones, and lights. Complete

DOT spill kit (booms, spill pads, etc.) Fender skirts for condition and damage. Valves, piping, gaskets for

seepage, leaks or damage. Trailer wheels, tire hubs, for cracks, studs, lugs, and seal leaks Trailer axles-shocks, springs, hangers, shackles, U-bolts, brake drums, hoses,

chambers, air bags, drain air tanks.4 Hazardous-materials communication placards for condition, fire extinguisher secure, charged and safety check. Check condition of

tractor/trailer, turn/wide turn signals. Are license plates legible/secure. Mud flaps secure and correct height.

Fifth wheel & pintel hook-kingpin secure and lubricated, safety latch in correct position, turn table. Air/electrical connections: Glad hands

secure/condition of lines, & dome lids closed and secure.


RE-ENTER CABTurn off all lights/engine. Stop/backup lights/horn for correct operation DOT air

brake tests (DOT and Driver Handbook method). Slack between 5th wheel/kingpin.

(End Shift) Post – Trip InspectionThe Post – Trip Inspection is performed at the end of the shift after fueling and

parked at the carrier yard where the vehicle is out of service prior to another driver taking over or after your shift Conclusion.

The Post – Trip is performed to insure that the vehicle you have controlled within your shift is (OK) for safe operation and to detect un-safe potential conditions that

need to be addressed on the vehicle(s) in combination prior to going out on the road when placed back in service.

Sign Post Trip Inspections and Verbally Report any noted defects to the Facility Manager, Mechanic and the next driver if you are able due to (HOS).


GENERALEnter Cab using three point positioning to avoid

injury.Seat belt secure, seat adjusted. Mirrors positioned

correctly. Delivery documents and emergency documents correctly located.

Pre – Trip inspection performed within the proper guidelines and properly put away in plane sight.

PROCEDURE BREAKDOWN

* DRIVING

DRIVING IN TERMINAL and ON ROADFollows Terminal and other facilities we visit driving rules.

Follows established traffic patterns as specified in carrier security plan and FMCSR (In route security) Follows established speed limit and adjust for adverse conditions such as weather and traffic.

Follows Smith System 5 point system•Make the roads a safe place by employing the same methods we use with our drivers. The Smith System states that following these five rules can dramatically reduce the risk of major accidents on highways and

roads.• 1. Aim High

• The first rule for this method is “Aim high in steering”. Staying alert of the dangers and traffic ahead not only avoids rear-end collisions, but it also alerts other drivers behind your vehicle to slow down. The driver should steer and focus their attention high, so as to view the road as whole and not just a few feet ahead.

• 2. The Big Picture• “Be aware of your surroundings at all times” may seem obvious to say, but distracted drivers are just as

dangerous as intoxicated ones. Erratic and angry drivers take up a large portion of the traffic we see daily, so avoid major accidents by noticing how other drivers behave on the road. Having the whole picture means that

you are doing your part to keep your vehicle as safe as possible while moving 1000ft a second. There are a variety of hazards between your own vehicle and other drivers, and a keen awareness of these dangers will

reduce these risks.• 3. Keep Your Eyes Moving

•The third standard of the Smith System asks drivers to remain alert. Energy drinks can only do so much before they cause the body to crash, and any repetitive motion sends us into a trance. Consistent eye

movement prevents your body from entering the trance state, keeping you alert to every driving condition ahead of you.

• 4. Leave Yourself an Out•The fourth principle of the Smith System states to leave yourself a way out. This means ensure that other drivers do not box you in while selecting their lanes. Do not follow other vehicles too closely, and always

anticipate what choices other drivers make.• 5. Make Sure They See You

•The worst thing a driver can do is assume. Assume other drivers can see them, assume other drivers are not dangerous, or even assume that they will just get to their destination safely. The final rule for the Smith

System is “Make Sure You Are Seen”. This rule prevents accidents by removing assumptions made behind the wheel. As a driver, make sure that other drivers can see you and anticipate your move. If you feel you are

coming into another driver’s blind spot, use the horn to get their attention.

PROCEDURE BREAKDOWN * DRIVING

SMITH SYSTEM DEFENSIVE DRIVINGAim high in steering.Get the big picture.

Keep your eyes moving.Leave yourself an out.

Make sure they see you.

PROCEDURE BREAKDOWN

* DRIVING

FORWARD MOVEMENTSSpeed control for adverse conditions.

Observation of hazards.When necessary, perform ‘on ground’

inspections.Prepare to stop at all uncontrolled blind

intersections.Maintains alertness at controlled intersections.Observation of parked vehicles and watching

for pedestrians.Prepare to yield when merging and turning. Turns performed from the correct lane while watching for hazards and slowly performing

the turn with caution.Hand placement on steering wheel.

Operate at a Safe following distance depending on weather and road conditions, and traffic

flow.


BACKING PROCEDURES and PARKINGBack only when necessary / as far as

necessary.Walk around check for hazards

before backing.Barricade backing area.

Four-way flasher. Use mirror and watch speed, go slowly and with

caution.Park only as directed by: FMCSR &

D.O.T. regulations. §397.7 Parking.


INTERSECTIONS & PEDESTRIANSApproach at safe speed, be prepared to stop.

Be alert for and yield to other vehicles.Communicates intentions at least 100 feet in advance from

the proper lane.Constantly scan for pedestrians and other hazards.

Anticipate and be prepared to stop for all pedestrians.Do not jump lights, make sure they see you.

Stop at all Rail Road Crossings and observe clearance before proceeding. Do Not ! Shift gears on track(s). Shift after

completely clearing the tracks.


Before Loading Activity ProceduresComplete stop at the stop line (Follow local

procedure)Shuts off lights & electrical accessories (radio,

CB, etc.)Checks to make sure rack is clear before

enteringPositions truck under rack – aligned properly

for loading (no backing)Sets parking brake by use of the yellow parking

brake valveTurns engine off, parks in gear

Reviews SPSA (Assess, Analyze, Act) Do not proceed unless everything is SAFE!

Dismount truck using 3 point stance (shuts door)

Use Proper body mechanics to avoid injury.

PROCEDURE BREAKDOWN

* LOADING

Loading Activity ProceduresActivates rack with card and/or keys

Connects scully overfill protection cableCheck/sets compartment ID markers according to dispatch

Carefully removes dust coversChecks the VR hose (condition) and valves for liquid which

could block flow of return vaporsSecurely connect vapor recovery hose.

Activate and check trailer air system, at least 60 psi or (Internal Mechanism Cables OK)

Ensures compartments are empty by checking the sight glass, drain if necessary and only in specified drain sump.

Connect loading arms using alignment sleeves prior to lockingUses correct body movements & positioning (lifting, pushing,

pulling, & bending)Checks for leaks

Make sure internal valves open – scully green light is on (No Retains?)

Sets meters to exact gallons according to dispatch (Cross Check)

Double checks via walk down-meter gallons, to product arm to ID marker to compartment size.

Start product flow

PROCEDURE BREAKDOWN * LOADING

Loading Activity Procedures (Continued)

Keep eyes on loading process, checks for leaksRemains at loading controls to fully observe process.

Knows emergency shutdown procedures.When finished loading, deactivates rack (LOAD COMPLETE)Closes internals, disconnects and secures all loading arms,

checks for leaks.Replaces and secures dust covers on loaded compartments.

Disconnects and secures vapor recovery hoses, replaces cap on trailer

Disconnects and secures vapor then scully cable.Double checks to see that all equipment is disconnected

Drives truck off load rack.Sets parking brake, puts in gear shuts engine offDismounts using 3-point stance ( Tire Check )

Obtains shipping papers & cross checks against dispatchMounts truck using 3-point stance, reviews SPSA (Safe

Performance Self Assessment)Fastens seat belt/checks mirrors prior to exiting the terminal.

Proceeds to customer site non-stop (unless there is an emergency)

PROCEDURE BREAKDOWN * LOADING

Facilitate Un – Loading Procedures.

Enters facility, using caution, watching all clearances and positions transport convenient to fill

Sets parking brake, turns off engine, parks in gear.Enters required information into Electronic log / Log Book. Ensures proper delivery location, performs SPSA Exits cab

using 3 point stance, puts on PPE. Puts out 3-5 cones to barricade unloading area (25ft. safety

zone)Makes sure all tanks are labeled (Tags, Label collars, ID Markers) (Not By Colors) Look at all fills regardless of

products on board.Opens fill box covers/caps as needed and gauges each tank, replaces caps / Covers after gauging if not dropping fuel in

it.Records stick readings (Requires Before and After

Readings)Checks quantities on bill of lading and compares to

product label tags on transport as well as storage tank(s)Checks tank charts to verify load will fit (90%) 10% outage.Removes a vapor hose from hose tray/tube, connects hose

end to transport, then attaches fitting to tank vapor adapter.

Removes and hooks up other vapor hose the same way (both vapor hoses must be in place before any product is

discharged)

PROCEDURE BREAKDOWN * UN - LOADING

Facilitate Un – Loading Procedures. (Continued)

Removes delivery hose from tray/tube, removes fill cap, attaches fitting to fill pipe adapter and locks

fitting handle.Compares the product tag on the storage tank to

the product label on the transport.Removes the cover from the compartment to be

unloaded and connects the hose to it.Double checks the product ID labels.

Opens internal valves.Slowly opens discharge valve half way and checks

for leaks then fully opens discharge valve and checks again for leaks.

Follows steps 14-20 for hooking up and starting flow with second delivery hose.

When changing compartments, verifies it is empty by looking through sight glass, drains hose and

closed discharge valve.Unlocks fitting and moves hose using correct body positioning Follow steps 15-17 and 19-20 to restart

product flowStays at the unloading controls and watches over

entire process


Facilitate Un – Loading Procedures. (Continued)

Verifies compartment is empty by looking through sight glassWalks delivery hose empty while still connected

Closes discharge valve, disconnects delivery hose from transport, replaces cap and walks hose empty.

Unlocks fitting handle, returns delivery hose to hose tray/tube using proper lifting techniques.

Replaces storage tank cap.Follows steps 26-30 for the other hose’s.

Closes internal valves.Walks, vapor hose empty, removes fitting from storage tank

vapor adapter, then disconnects from transport.Returns to the hose tray/tube and uses all straps to secure

hoses.Follow same procedure for second VR hose.

Gauge all tanks and record readings on drivers copy of BOL.Securely caps and covers all vapor and fill boxes.

Looks at air pressure gauge, opens all internals, looks at site glass on all compartments to insure there is no retains, closes

internals. Returns cones to holder on transport and checks the area to insure all hoses and adaptors and other equipment is stowed

and secured on transport and station.Finish Paper work and checks out with station attendant prior

to exiting station.Return to transport enter cab using 3 point – stance, enter log info, stow paperwork, exit station with slow caution and return

to re-load, fuel and/or Post – Trip and end the day.


The careful and proper education of Process and Procedure will insure the

integrity of the customers products and their expectations for a safe and

productive Transport and delivery of their product.

As a customer service, we have to take Loss Prevention and Risk Management seriously and do what ever we can to deliver the best quality of service as

expected. GEW – 04/06/2016

LOSS PREVENTION & RISK MANAGEMENT