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L’OrealRegional TV Effectiveness Review
June 2011
www.regionaltvmarketing.com.au
RTM is the marketing bureau for Regional free to air TV
Regional TV covers all areas outside capital
cities and reaches 36% of
populationQLD
NNSW
SNSW
TAS
VIC
REG. WA
DIARY
Regional TV coverage
includes large cities and fast
growing coastal suburbs
Newcastle & Central Coast
Gold Coast
Wollongong & Illawarra
Canberra
Diary markets: A diverse mix of urban and rural
Regional WA
Port Pirie/ Broken
Hill
Satellite
Griffith
Mildura
Darwin
Loxton/Mt Gambier
Populations of major regional TV markets are comparable with the metros
SydneyMelbourne
Reg NSWBrisbane
PerthReg QLDAdelaideReg VIC
DiaryWATAS
0m 1m 2m 3m 4m 5m
4,6354,528
3,4892,982
1,8561,764
1,4081,171
969585
510
People
Source: ATR & OZTAM 2011, Nielsen Media Research 2010
NNSW 2,079
SNSW 1,410
Population Increase: 2001 vs. 2011
Source: ATR & OZTAM 2011
Australian population moving North and to the coast. Over 30% growth in 10 years in some regional areas
MARYB
MACKA
YBRIS
NOR RIV
CAIRNS
TOW
NS
PERTH
ROCK
TOOW
CANB
GIPPS M
EL
TAM/T
AR
ALBURY
WOLL
BALLSY
DADEL
NEWC
HOBART
BEND
LAUNCE
SHEP
P
O/D/W
0%5%
10%15%20%25%30%35%40%45%
National average
QLD NSW VIC TAS METRO
Urbanisation and high population growth changing the profile of regional Australia
• Seachange: Baby boomers and young families
• Lower cost of living and lifestyle are main attractions
• Rural populations moving to regional hub towns
• Less than 4% of households depend on farming
Seachange…
… for baby boomers
…for families
“Typical” Seachanger
Ryan, 36. Wollongong NSW
Made the seachange from the “Shire” to the “Gong”. Owns a small business in building trade
Above average income & primary focus is kids and lifestyle.
Loves footy , cars and teaching kids surfing.
Regional consumers can be main growth driver for L’Oreal during next 12-18 months
• Two years of sales and advertising response prove regional can contribute up to 40% of growth
• Relatively small realignments of TV spend to regional have made a positive impact for L’Oreal and key rivals
• Regional consumer spending is leading the recovery – greater affluence in regional – 40yrs + key growth demo
Source: Roy Morgan Single Source (12mths to Dec 2010)
% of people 25-54 Metro Regional
Employed Full Time 56% 53%
Employed Part Time 23% 22%
Household Income $80K+ 41% 42%
More than one income in household 64% 58%
Children in household 50% 52%
Own or Paying Off Home 59% 61%
Regional consumers have similar
demographic profile to metro
Regional willingness to spend been very consistent through GFC and in 2011 still positive vs. national downward trend
2006 2007 2008 2009 2010 20110
50
100
150
200
250
300
350
Dollars allocated for spending from discretionary $1000
$ S
pent
per
$1000
Source: foreseechange 2005 – 2010: annual average, 2011: June 2011 survey
Regional
Metro
+9% YOY
-12% YOY
The important Profligate Spender group has increased since late 2010 in regional while declining in metro
2006 2007 2008 2009 2010 20110%
5%
10%
15%
20%
25%
% Pop. who are profligate spenders
% o
f Po
p.
Profligate spenders are people both willing and able to spend
Regional
Metro
Source: foreseechange 2005 – 2010: annual average, 2011: June 2011 survey
Sep-05 Sep-06 Sep-07 Sep-08 Sep-09 Sep-100%
5%
10%
15%
20%
25%Metro Regional
People 18-54 with HHI $130k+ or Investments $500K+
Doubling in number of wealthy people living in regional Australia in past five years
Source: Roy Morgan Single Source (12mths to Sep 2010, 2009, 2008, 2007, 2006, 2005 )
Why has regional spending been more stable and the
outlook more positive?
• Lower cost of living – less debt• Huge investment in infrastructure • Population growth driving
development of local economies• Resources growth impacting
many parts of regional: NSW, QLD, WA, SA.
Culturally Australia is a divide nation: Regional is representative of the dominant suburban lifestyle
ExperientialInternationalLibertarian
ExperientialInternationalLibertarian
PracticalCommunitarian
Self Reliant
PracticalCommunitarian
Self Reliant
Upwardly MobileMaterialist
Family Focused
Upwardly MobileMaterialist
Family Focused
PragmaticFunctionalPatriotic
PragmaticFunctionalPatriotic
YouthfulTechnological
Energetic
YouthfulTechnological
Energetic
ConservativeInstitutional
Self-Controlled
ConservativeInstitutional
Self-Controlled
InnerMetro23%
Outer Metro41%
Regional36%
www.regionaltvmarketing.com.au
According to David Chalke social
researcher….
33%of all Skincare sales are from
regional consumers
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
Total Skin care sales for Sept 2007 to July 2008 – Regional is 33%+ of national sales
SYD
MEL
BRI
ADE
PER
NSW
VIC
QLD
TAS
DIARY
$0.0m $10.0m $20.0m $30.0m $40.0m
Total Skin Care category sales: Sept 2007 to July 2008
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
21%
19%
15%
5%
8%
14%
5%
8%
2%
4%
Metro Regional0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
20% 20%
18% 17%
12% 12%
8% 9%7% 8%6% 6%6% 5%6% 5%5% 5%3% 4%9% 9% Other
BrandsVaselineClean&ClearJohnson'sNeutrogenaClearasilGarnierDoveL'OrealNivea BrandOlay
Brand shares of total category sales: Sept 2007 to July 2008
During FYR ‘08 L’Oreal had same market share in regional as metro
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
Metro Regional0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
19% 18%
17% 16%
12% 13%
8% 8%7% 8%7% 6%6% 5%5% 6%5% 5%
14% 15% OTHERCLEAN & CLEARCLEARASILNEUTROGENAJOHNSON'SGARNIERDOVEL'OREALNIVEAOLAY
Brand shares of total category sales: Sept 2006 to Aug 2007
In the prior year (’07) L’Oreal had higher share in regional – Olay main beneficiary
Source: Scan Data (4 W/E 3/09/06-02/09/07) Coles /Woolworths/Bi Lo (excluding NT)
33%of national
L’Oreal sales are to Regional
women
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
L’Oreal DE regional sales are 33% of national but Reg. NSW bigger than Brisbane
SYD
MEL
BRI
ADE
PER
NSW
VIC
QLD
TAS
DIARY
$0.0m $1.0m $2.0m $3.0m $4.0m $5.0m
Total L’Oreal Dermo Expertise Skin Care sales: Sept 2007 to July 2008
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
L’Oreal BDI in Regional NSW is 11% above national average – growth opportunity in QLD
L’Oreal Dermo Expertise share of total skin care category sales:
Sept 2007 to July 2008Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
SYD
MEL BR
IAD
EPE
R
NNSWSN
SW VIC
QLD TAS
DIARY
0%
2%
4%
6%
8%
10%
12%
14%
19/08/2007
16/09/2007
14/10/2007
11/11/2007
9/12/2007
6/01/2008
3/02/2008
2/03/2008
30/03/2008
27/04/2008
25/05/2008
22/06/2008
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
$0.0m
$0.2m
$0.4m
$0.6m
$0.8m
$1.0m
$1.2m
Metro TV Regional TV Metro
4 W/C Period
Dermo Expertise share of total sales vs. TV Spend
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
2007 Jul-DecTotal TV: $2.4mReg share: 11%
2008 Jan-JunTotal TV: $2.0mReg share: 14%
L’Oreal Dermo Exp.regional BDI is very sensitive to relative weight of TV investment
RO 3Ix
Source: Aztec/Nielsen, Sept 07 – July 08 Grocery channel
L’Oreal DE skincare
Annual sales*
TV Spend
ROI
Metro $13.8m $3.8m $3.63
Regional $6.5m $544k $11.90
Cost efficiency and ROI from L’Oreal regional TV is 3 times better than metro TV
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
$0.0m
$0.2m
$0.4m
$0.6m
$0.8m
$1.0m
$1.2m
Metro TV Regional TV Metro
Olay market share in regional lagged metro until Nov ‘07 when regional share of TV budget grew
4 W/C Period
Olay share of total sales vs. TV Spend Source: Scan Data (4 W/E 16/9/07 to 22/06/08) Coles /Woolworths/Bi Lo (Excludes NT)and NMR
Adquest Millenium
Jan-Oct 2007 TV Spend: $5.8mRTV share: est. 4%
Nov ‘07 –Jun ‘08 TV Spend: $2.7mRTV share: est. 16%
TV spend p/month
Category share by
value
%4Based on 4pt growth to June 2008 in RTV markets and 3pt growth in metro markets for 12 months sales of Olay brand Sources: Aztec/Nielsen, Retail World , Adquest Nov 07 – June 2008
Incremental Olay sales*
TV $ Nov 07-June 08
ROI
Metro $3.9m $2.7m $1.44
Regional $2.5m $0.43m $5.81
Of Olay national sales growth came from realignment of TV budget to regional … and 3 times rate of ROI
0
Regional women 30+ more likely to
have children but still very involved
with skincare
Source: Roy Morgan Single Source (12mths to December 2008)
Women aged 25-39: Met Reg
Children in Household62% 74%
I have favourite brands for most things I buy
69% 70%
Sun Protection Factor (important criteria for skin care)
38% 37%
Moisturising Benefits (important criteria for skin care)
45% 43%
Purchased skincare P6M76% 74%
19/08/2007
16/09/2007
14/10/2007
11/11/2007
9/12/2007
6/01/2008
3/02/2008
2/03/2008
30/03/2008
27/04/2008
25/05/2008
22/06/2008
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
4.0%
$0.0m
$0.2m
$0.4m
$0.6m
$0.8m
$1.0m
$1.2m
Metro TV Regional TV Metro
Wrinkle Decrease regional BDI grew relative to metro in ‘08 with RTV share
4 W/C Period
L’Oreal Total Wrinkle Decrease share of total sales vs. TV Spend
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
2007 Jul-DecTotal TV: $1.1mReg share: 11%
2008 Jan-JunTotal TV: $335kReg share: 17%
19/08/2007
16/09/2007
14/10/2007
11/11/2007
9/12/2007
6/01/2008
3/02/2008
2/03/2008
30/03/2008
27/04/2008
25/05/2008
22/06/2008
0.0%
0.2%
0.4%
0.6%
0.8%
1.0%
1.2%
$0.0m
$0.2m
$0.4m
$0.6m
$0.8m
$1.0m
$1.2m
Collagen Definer product highly responsive to TV and RTV share of budget
4 W/C Period
L’Oreal Collagen Definer share of total sales vs. TV Spend
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
2007 Jul-DecTotal TV: $1.1mReg share: 11%
2008 Jan-JunTotal TV: $335kReg share: 17%
Total Wrinkle Decrease sales for Sept 2007 to July 2008. Regional is 33% of total
SYD
MEL
BRI
ADE
PER
NSW
VIC
QLD
TAS
DIARY
$0.0
m
$0.1
m
$0.2
m
$0.3
m
$0.4
m
$0.5
m
$0.6
m
$0.7
m
$0.8
m
$0.9
m
L’Oreal total Wrinkle Decrease skin care sales: Sept 2007 to July 2008
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
Australian women 40+ have
same profile regardless of
location
Source: Roy Morgan Single Source (12mths to December 2008)
Women aged 40-54: Met Reg
Household income $50k+ 58% 59%
Children in Household 48% 46%
Favourite brands for most things I buy 69% 72%
Moisturising Benefits (criteria for skin care) 47% 46%
Purchased skincare P6M 77% 77%
DE Revitalift sales show skew to regional equal 35% + of national value
SYD
MEL
BRI
ADE
PER
NSW
VIC
QLD
TAS
DIARY
$0.0m $0.2m $0.4m $0.6m $0.8m $1.0m $1.2m
Dermo Expertise total Revitalift skin care sales: Sept 2007 to July 2008
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
19/08/2007
16/09/2007
14/10/2007
11/11/2007
9/12/2007
6/01/2008
3/02/2008
2/03/2008
30/03/2008
27/04/2008
25/05/2008
22/06/2008
0.0%0.5%1.0%1.5%2.0%2.5%3.0%3.5%4.0%4.5%5.0%
$0.0m
$0.2m
$0.4m
$0.6m
$0.8m
$1.0m
$1.2m
Metro TV Regional TV Metro
Regional women very responsive to Revitalift TV
4 W/C Period
L’Oreal Total Revitalift share of total sales vs. TV Spend
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
2007 Jul-DecTotal TV: $911kReg share: 12%
2008 Jan-JunTotal TV: $694Reg share: 15%
Regional women 55+ are affluent consumers and just as engaged
with skincare
Source: Roy Morgan Single Source (12mths to December 2008)
Women aged 55+ Met Reg
Investments $500k+ 9% 9%
Bought new car P12M 4% 4%
Own home outright 74% 74%
Favourite brands for most things 68% 68%
Moisturising Benefits 47% 47%
Purchased skincare P6M 68% 67%
19/08/2007
16/09/2007
14/10/2007
11/11/2007
9/12/2007
6/01/2008
3/02/2008
2/03/2008
30/03/2008
27/04/2008
25/05/2008
22/06/2008
0.0%0.5%1.0%1.5%2.0%2.5%3.0%3.5%4.0%4.5%5.0%
$0.0m
$0.2m
$0.4m
$0.6m
$0.8m
$1.0m
$1.2m
Metro TV Regional TV Metro
Regional women highly responsive to Perfect and Re-Perfect TVC’s
4 W/C Period
L’Oreal Age Perfect & Re-Perfect share of total sales vs. TV Spend
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
2007 Jul-DecTotal TV: $1.04mReg share: 10%
Total Age Perfect & Re-Perfect sales. Regional is 36%+ of total
SYD
MEL
BRI
ADE
PER
NSW
VIC
QLD
TAS
DIARY
$0.0m $0.2m $0.4m $0.6m $0.8m $1.0m $1.2m $1.4m
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
L’OrealTotal Age Perfect & Re-Perfect skin care sales: Sept 2007 to July 2008
Regional sales in the growing 55+ segment are 40%+ of national value
SYD
MEL
BRI
ADE
PER
NSW
VIC
QLD
TAS
DIARY
$0.0m $0.2m $0.4m $0.6m $0.8m $1.0m $1.2m $1.4m
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
L’OrealTotal Age Perfect & Re-Perfect skin care sales: Sept 2007 to July 2008
Reg. NSW was no.1 market by value in FYR ‘07 for Re-Perfect
Garnier Re-Density: Reg. NSW is No. 1 market and total Reg. almost 40% of national
SYD
MEL
BRI
ADE
PER
NSW
VIC
QLD
TAS
DIARY
$0.0m $0.1m $0.1m
Garnier Re-density sales: Sept 2007 to July 2008
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
18%
17%
14%
6%
8%
18%
5%
9%
2%
4%
19/08/2007
16/09/2007
14/10/2007
11/11/2007
9/12/2007
6/01/2008
3/02/2008
2/03/2008
30/03/2008
27/04/2008
25/05/2008
22/06/2008
0.0%1.0%2.0%3.0%4.0%5.0%6.0%7.0%8.0%9.0%
10.0%
$0.0m$0.1m$0.2m$0.3m$0.4m$0.5m$0.6m$0.7m$0.8m$0.9m$1.0m
Metro TV Regional TV Metro
Garnier: Grew YOY & higher regional BDI shows long term RTV investment (15%+ avg.)
4 W/C Period
Garnier share of total sales vs. TV Spend
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
TV spend:$2.7mRTV share: 15%
19/08/2007
16/09/2007
14/10/2007
11/11/2007
9/12/2007
6/01/2008
3/02/2008
2/03/2008
30/03/2008
27/04/2008
25/05/2008
22/06/2008
0.0%
0.2%
0.4%
0.6%
0.8%
1.0%
1.2%
$0k$10k$20k$30k$40k$50k$60k$70k$80k$90k$100k
NNSW TV SNSW TV QLD TV NNSW SNSW QLD
STV test for Neutrogena in Reg. QLD generated minimal response vs. Free RTV
4 W/C Period
Neutrogena Rapid Clear share of total sales vs. TV Spend
Source: Scan Data (4 W/E 16/9/07 to 20/7/08) Coles /Woolworths/Bi Lo (Excludes NT)
QLD STV Only
Category: Food (Dairy & Dairy Substitutes) & Beverages (Milk)
Guthy Renker
Olay
L'Oreal
Nivea
Neutrogena
Garnier
J&J
Vaseline
Roc Skincare
Grand Total
40%
14%
15%
10%
14%
14%
15%
18%
13%
19%
Series1 Series2
Regional share of skin care category TV grew in FYR ‘08 Regional share of skin care category TV grew in FYR ‘08
Source: Nielsen Media Research AdExCategory: Skin Care - All
Period: Jan to Dec 2008
Total TV Spend
$4.1m
$4.8m
$683k
$2.0m
$820k
$1.0m
$1.6m
$3.3m
$1.3m
$2.0
$3.4m
$27.4m
Regional TV CPM rates are half metro equivalent – guarantees higher ROI
SYD MEL BRI ADE PER NNSWSNSW VIC QLD TAS40
60
80
100
120
140
160
180162
111105
7991
60 6655
62 61
Ind
ex
TV market CPM indicesNational average CPM P18+ = 100
Source: Regional TV Agency Survey 2008
A relatively small realignment of TV $ to regional - circa 20% share will deliver higher growth and ROI
• Regional NSW and QLD are clear opportunities for growth
• L’Oreal mature age brands should be returning 40% of sales from regional women
• Ideal time to target regional as consumers increase discretionary spending