Loose Lips--A Seminar on the Implication of Small Talk in Language Teaching

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    Small Talk

    FlorrenchM.G

    abin,LisaL

    .S

    erafica

    &

    Teresa

    MayA.Mundiz

    MEAL

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    a light start before aheavy meal of discussion

    Hows the

    weather like?Do I know you

    from somewhere?

    That reminds me

    of the time

    So, tell me

    about yourself?

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    A pleasant conversation about

    common interestsKenneth Beare

    On business, its a picture framearound business conversation.Debra Fine

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    Small talk is likeappetizer. It cancreate wonder by

    turning a challengingsituation into afavorable one.

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    SMALL TALK

    is a casual form of conversation that breaks the ice andfills the awkward silence around people.

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    What do you say when

    1. somebody is in your way (e.g.elevator)?

    2. somebody sneezes?

    3. you accidentally bumped intosomebody?

    4. somebody is in danger?

    5. the noise fromsomeones conversationis disturbing you?

    6. there is only an emptyseat at a table where there

    are already people?

    Anything more?

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    Even you dont realise it, you use small talk everydayto interact with people.

    Everyone is human and its ournature to talk.

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    Scott McArthur,executive

    consultant atAtos Consulting,

    says that firstimpressions are

    made within 0.4of a second, withpeople makingsnap judgmentson the way youdress, use bodylanguage andshake hands.

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    Why is it important?

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    At work, people tend to overlook the importanceof small talk as they're too busy trying to look

    efficient and impress the boss. If you're seen tobe making small talk, you may think your peers

    are judging you for wasting time and not focusingon your workload.

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    Overcoming ShynessSmall talk helps to achieve this byencouraging people to talk in an informalway and, through this, resolve an issue,

    negotiate effectively or find solutions.

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    Striking up a conversation and engaging with your peers

    opens up dialogue. Small talk could lead into talking aboutthe similar challenges you face, sharing ideas, or even giving

    or receiving advice to help solve a problem.

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    Hooks and cues

    Use small talk as a tool to move into moreserious topics.

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    Raise your profile

    By engaging in small talk, not only will you help to raise yourprofile, but you may also gain recognition from the directors if theyoverhear something of interest and are drawn into the conversation.

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    Do the five (5) things:

    1. Don't talk about yourself, focus on others;2. Encourage colleagues to engage in small talk;3. Use small talk to open up lines of communication atconferences or other working environments ;

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    4. Stick to small talk - don't use it to gossip; and5. Use hooks and cues to drill down to key issues

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    In the 1980s, many companies used to allowemployees to take coffee breaks, giving staff

    a chance to socialise.

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    Small Talk: a waiter/waitress can engage in with their customer to makethem feel more welcome

    I am a timid person around new people and I am currently doing work experience ata restaurant. I am usually very polite and smiling at the customers but don't saymuch apart from hello, thank you and you're welcome. What are some good topicsfor small talk I can engage the customers in to make them feel more welcome?

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    Small Talk vs Gossip

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    IMPLICATIONS OF

    SMALL TALK

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    DEVELOPING CLASSROOM

    SPEAKING ACTIVITIESFrom Theory to Practice

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    In speaking and listening wetend to be getting something

    done, exploring ideas, workingout some aspect of the world , orsimply being together. In writing

    we may be creating a record,committing events or moments

    to paper.

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    Features of Spoken Discourse(Louma, 2004)

    Composed of idea units (conjoined short phrasesand clauses)

    May be planned or unplanned

    Employs more vague or generic words than

    written language Employs fixed phrases, fillers and hesitation

    markers

    Contains slips and errors reflecting on-line

    processing Involved reciprocity

    Shows variation, reflecting speaker roles,speaking purpose , and the context

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    Functions of Speaking (Brownand Yules Framework)

    Talk as interaction

    Talk as transaction

    Talk as performance

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    Talk as Interaction

    Main features of talk as interaction

    Has a primarily social function

    Reflects speakers identityMay be formal or casualUses conversational conventionsReflects many generic words

    Uses conversational registrarIs jointly constructed

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    Skills involved in using talk asinteraction:

    Opening and closing conversations

    Choosing topics

    Making small-talkRecounting personal incidents and

    experiences

    Turn-taking

    Using adjacency-pairsInterrupting

    Reacting to others

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    Talk as Transaction

    Examples of these kinds of talk are:

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    Main Features of talk as Transaction

    It has a primarily information focus

    The main focus is the message and not theparticipants

    Participants employ communication strategiesto make themselves understood

    There may be frequent questions, repetitions,and comprehension checks

    There may be negotiation and digression

    Linguistic accuracy is not always important

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    Skills involved in using talk fortransactions

    Explaining a need or intentionDescribing something

    Asking questioningConfirming informationJustifying an opinionMaking suggestions

    Clarifying understandingMaking comparisonsAgreeing and disagreeing

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    Talk as Performance

    Examples of Talk as Performance

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    Main features of Talk as Performance:

    There is a focus on both message andaudience

    It reflects organization and sequencing

    Form and accuracy is importantLanguage is more like written language

    It is monologic

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    Skills in using Talk as Performance:

    Using an appropriate format

    Presenting information in an appropriatesequence

    Maintaining audience engagement

    Using correct pronunciation and grammar

    Creating an effect on the audience

    Using appropriate vocabularyUsing appropriate opening and closing

    I li ti f

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    Implications forTeaching

    Three issues need to be addressed inplanning speaking activities for anoral English course:

    To determine what kinds of speakingskills the course will focus on

    To identify teaching strategies toteach each kind of talk

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    Talk as Interaction

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    Talk as Transaction

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    Talk as Performance

    Initially talk as performance needs tobe prepared for and scaffolded in

    much the same way as written text,

    and many of the teaching strategiesused to make understandings ofwritten text accessible can be

    applied to the formal uses of spokenlanguage

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    The third issue involved in

    planning speaking activities isdetermining the expected level ofperformance on a speaking task

    and the criteria that will be used toassess student performance.

    M t i th A t f

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    Mastering the Art ofSmall Talk

    You will learn to:

    Create rapport through small talk

    Spontaneously start conversations

    Maintain stimulating conversations

    Change topics gracefully End conversations tactfully

    Converse with confidence

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    Questions such as thefollowing guide as follows:

    What is the speakers purpose?

    Who is the audience?

    What kind of information does theaudience expect?

    How does the talk begin, developand end?What moves or stages areinvolved

    Is any special language used?

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    Conclusion

    What will the focus of the activity be: talk asinteraction, transaction or performance?

    How will the activity be modeled?

    What stages will the activity be divided into?

    What language support will be needed? What resource will be needed?

    What learning arrangements will be needed?

    What level of performance is expected?

    How and when will be feedback be given?

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    Thank You for Listening!