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Longwood CollegeLongwood College
Comprehensive Ubiquitous Comprehensive Ubiquitous Computing: Beyond the Laptop Computing: Beyond the Laptop
InitiativeInitiative
Technology at Longwood Technology at Longwood CollegeCollege
Laptop
Initiative
ITTL
Program
RTA
Program
Smartforce
Training
ITA
Program
Extension of the Human MindExtension of the Human Mind
The principal characteristic of the industrial society was that it allowed us to extend the human body.
The principal characteristic of the information revolution is that it allows us to dramatically extend the human mind.
Paraphrased from Glenn R. Jones, Make All America a School, 1991
Longwood’s Response: Longwood’s Response: Ubiquitous TechnologyUbiquitous Technology
Technology permeates every aspect of the educational experience
Every student and faculty member has access to the latest technology
Every student and faculty member will meet high levels of technological ability and understanding
Longwood’s Response: Longwood’s Response: Ubiquitous TechnologyUbiquitous Technology
Technological competency includes proficiency in basic computer skills and in-depth, discipline-specific technology applications
We guarantee that every Longwood graduate will be technologically competent
The Road TraveledThe Road Traveled
Longwood’s Technology of Five Years Ago– Telephones– Mainframe– Three Computer Labs– Helpless Desk– Classrooms Equipped With Overhead
Projectors and Chalkboards– A Few Faculty Computers
Ubiquitous Technology at Ubiquitous Technology at LongwoodLongwood
Primary Components– Student Technology– Instructional Technology
Components of Ubiquitous Components of Ubiquitous Technology: StudentsTechnology: Students
Goal is to ensure that all students are prepared to enter today’s workforce with a high degree of technological skills. – Technology Experience Starts Prior to Arrival
Web-based Admissions Application, Computerized Assessments and Placement Testing
– Technology learning is a Freshman to Graduate Experience
– Provide Technology Infrastructure/Support for Students Throughout All Parts of Their Academic Lives
– Provide a Myriad of Technology Learning Experiences
Components of Ubiquitous Components of Ubiquitous Technology: InstructionTechnology: Instruction
Goal is to provide all faculty with technology training and tools– Provide faculty with the technology tools they require– Instructional technology teaching and learning program– Provide a classroom technology infrastructure
Assess the outcomes
Student TechnologyStudent Technology
All Freshmen Are Required to Purchase a Laptop High Speed Data Networking at a Port Per Pillow
Ratio– Residence Halls, Library, Classrooms, Informal Study
Spaces, Dining Hall, Commuter Dial-In and Direct Network Connections in Apartment Complexes
Resident Technology Associate Program– Technology Support in the Residence Halls– Technology Training Programs
Laptop
Initiative
Why the Laptop Initiative?Why the Laptop Initiative?
Direct support tool for word processing, spreadsheets and databases
Access device for course materialsResearch tool: library and Internet accessCommunications device
Why the Laptop Initiative?Why the Laptop Initiative?100% availability to studentsKnown quantity in instructionConsistency of platforms through standardsLevel playing field for all studentsProvide expertise in the tools of today50% to 60% of Freshmen brought them the
year before implementation of the initiative
Student TechnologyStudent Technology Student Networking and Computer Repair Center Internship Programs Coordination of Classroom Learning and
Technology Infrastructure Projects Individual Student Webspace and Web-Based
Portfolios Basic Technology Competency Testing and
Certification
RTA
Program
RTA ProgramRTA Program 15 RTA – Resident Technology Associates Among the most skilled in technology on campus Provide technical support in residence halls nights
and weekends. Helpdesk provides support during the day
RTA’s teach classes– Laptop care & Feeding, Smartforce and one-on-
one tutorials
RTA ProgramRTA Program
Technology Boot Camp– How to Troubleshoot
Network Hardware Telecommunications
– Dell & Microsoft Specialized Certification– Professional Training
Customer Service Role Play Training Content Review for Freshmen Classes
ITTL
Program
Instructional Technology at Instructional Technology at LongwoodLongwood
Computers on every faculty desk since 1995, with a refresh program
Faculty development program (ITTL Program)– Faculty training programs– Reassigned time competition– Summer technology research grants– Off-site training
Instructional Technology at Instructional Technology at LongwoodLongwood
30% of applicable classrooms are multimedia equipped
98% of our classrooms will be multimedia equipped by the year 2002
Instructional Technology at Instructional Technology at LongwoodLongwood
Direct Faculty Support Program– Classroom Specialists– Instructional Design and Development
Specialist– Instructional Technology Associates Program
ITA
Program
Instructional Technology Instructional Technology Associates ProgramAssociates Program
6 ITA’s assigned to academic department and faculty projects
Positions require excellent communication and interpersonal skills
ITA’s are trained by Instructional Technology Services before receiving their assignments
ITA’s are compensated with free room and board for their services (a value of $4,700)
Instructional Technology at Instructional Technology at LongwoodLongwood
Every discipline will have technology competencies Most disciplines will have labs with technology
specific to the discipline:– Computer Science– Graphic Arts– Education– Modern Languages– Business– Music– Sciences
Smartforce
Training
Improving Student, Faculty, Improving Student, Faculty, and Staff Technology Skillsand Staff Technology Skills
In June 2000, Longwood contracted with Smartforce CBT to provide computer training for the Longwood community
Students, faculty, and staff have access to over 200 training modules that may be done in a self-paced fashion.
Modules are housed on the Smartforce server and are completed over the Internet.
Improving Student, Faculty, Improving Student, Faculty, and Staff Technology Skillsand Staff Technology Skills
The class of 2004 was required to complete pre-tests by November 23, 2000 in the following areas:
-IE 5.0
-MS Word Basic and Intermediate
-MS Excel Basic
-MS PowerPoint Basic
Improving Student, Faculty, Improving Student, Faculty, and Staff Technology Skillsand Staff Technology Skills
The students have until the end of their second year to complete all training modules and post-tests.
The results will be posted on their transcripts as non-credit bearing courses with a grade of P or F.
Instructional Technology at Instructional Technology at LongwoodLongwood
Percentage of Students Percentage of Students Actively Using the NetworkActively Using the Network
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
Freshmen
Sophomore
Junior
Senior
OutcomesOutcomes
94% of Faculty Require Students to Use Computers Outside of Class
86% of Faculty Require Web Use by Students 77% of Faculty Use the Web in Conjunction with
Classes Longwood Seniors Use Technology Significantly
More Than Seniors in National Benchmark Groups
Longwood College and the Longwood College and the 2000 Campus Computing 2000 Campus Computing
Project DataProject Data
Item: Longwood Campus Computing
Project
Used e-mail to communicate with an instructor or other students
99% 59%
Use the Web for research in courses 86% 43%
Created Web pages for courses 61% 31%
Faculty created personal/professional web pages
67% 23%
Longwood College and Longwood College and Ubiquitous TechnologyUbiquitous Technology
40% of the faculty teach with computers in a lab setting. 45% of the faculty require students to use presentation
graphics in class. More than half of the faculty regularly discuss copyright
and technology ethics in class. With the roll out of Blackboard’s CourseInfo in
September, Longwood faculty put more than 300 courses on the Web in 6 weeks.
Longwood College and Longwood College and Ubiquitous Technology: Ubiquitous Technology: Customer SatisfactionCustomer Satisfaction
96% of the faculty are more than satisfied with the technology in their offices.
92% of the faculty are satisfied with the technology in the academic computing labs.
94% of the students are satisfied with service from Dell Computer Corporation.
92% of Longwood students are satisfied or very satisfied with the help they receive from User Support Services
OutcomesOutcomes
Our approach has been proven by the market
Longwood College has the highest non-military job placement rate in the Commonwealth
Smartforce
Training
ITA
Program
RTAProgram
ITTL
Program
Laptop
Initiative
Ubiquitous Technology:Ubiquitous Technology:The College CampusThe College Campusin the New Millenniumin the New Millennium
Frank Moore
Director: Instructional Technology Services
Longwood College-Farmville, VA 23909
804.395.2034
Joanne Worsham
Director: User Support Services
Longwood College-Farmville, VA 23909
804.395.4357
