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London Grid for Learning technical conference 30th june 2014 Your Choice

London Grid for Learning technical conference 30th june 2014 Your Choice

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London Grid for Learning

technical conference 30th june 2014

Your Choice

London Grid for Learning

technical conference 30th june 2014

Welcome

Brian Durrant, CEOLGfL

Caterham Formula 1 Technology and Engineering works

iPad mini

What is LGfL?

We are listening ….

We are listening…

We are listening…

Wave 1 Wave 2 Wave 30%

5%

10%

15%

20%

25%

30%

35%

40%

45%

NPS Promoter Score

0-6 7-8 9-10

We are listening…

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied

Satisfied Very satisfied0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Customer Satisfaction with Technical Service Desk

Wave 1 Wave 2 Wave 3

LGfL 2.0 – a service tailored for schools

1.Do schools need this ?

2.Is there a compelling business case to include this in the service package?

3.Is it affordable?

Bandwidth options+£860+£999

+£ 800+£1800

Four new options….

Within-band upgrade: £292 one-off charge + annual charge uplift

To Order bandwidth upgradeEmail: [email protected]

Included Services…1. Managed Firewall2. URL Filtering – WebScreen – Multiple policies3. StaffMail4. LondonMail5. SafeMail6. Email filtering – MailProtect7. Email distribution lists8. Identity management and authentication – USO9. USO AutoUpdate10.Anti-Virus – at school and home11.Office365 – Office Apps and online storage12.Web hosting and DNS

Included Services…13. Desktop Video Conferencing – Cisco Jabber14. H323 Endpoint Video Conferencing – Janet15. VideoCentralHD – video publishing16. Podcasting platform17. Secure Remote Access – RAv3, RDP, CentraStage18. USO-FX – secure document transfer19. USO-Chat (Secure IM)20. OpenCheck21. ParentComms app22. MyUSO23. UK based service desk and support site24. Not to mention content and digital collections…25. …and more to come…

London Grid for Learning

technical conference 30th june 2014