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Logo Company Description
The Body Shop
Anita Roddick(Cultural Leadership)
Mission Statement: Activate self-esteem, Against animal testing
Lush CosmeticsAdaptability Organisational Culture
Constantly created new products to stay innovative (e.g. Honey I Washed The Kids soap)
Fisher and Paykel Appliances
Moved assembly from Dunedinto Thailand - cost efficiency
Organisational CultureInnovative working quarters with sleep pods,
complimentary medical and healthcare, fitness centres, plug-in electric cars. These help keep
workers motivated and productive.
Fonterra San Lu milk scandalDefensive CSR
Colgate-PalmoliveSustainability: People, Performance, PlanetStrategic CSR: Bright Smiles, Bright Futures Dental Vans across USA + hygiene resources
Microsoft YouthSpark Program: grants and employment opportunities from motivated tech graduates
Pumpkin Patch Business Context: Going global to find new customers (USA and Australia)
Icebreaker Merino Clothing
Globalisation: comes from NZ, but made in China... how do we keep that NZ authenticity
Novopay Groupthink in the boardroom, bad decisions led to bad advice to government
Ludwig Lachman: “The future is unknowable but not unimaginable”Kofi Annan: “Ignoring globalisation is like ignoring the laws of gravity”Lush Cosmetics: “We reserve the right to make mistakes”The Body Shop (Founder: Anita Roddick)