Logistics Centre Operations Procedure Road Based Deliveries

7/23/2019 Logistics Centre Operations Procedure Road Based Deliveries

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Olympic Delivery Authority

Logistics Centre Operations Procedure

Road Based Deliveries

0009-OPS-PWD-O-PRO-00007


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Document Ref: 0009-OPS-PWD-O-PRO-00007

Logistics Centre Operations Procedure

Road Based Deliveries

Document Histor!

Document O"ner!David Moore

Revision Histor!

#ersion Date Reason $or c%ange &ut%or

P0 !0"0#"09 $nitial $%%ue David Moore

&pprovals!&hi% document re'uire% the follo(in) approval%"

'ame Signature (itle Date #ersion

Dave Peacop *ead of +o)i%tic% !0"0#"09 P0

David Moore +o)i%tic% Pro,ectMana)er

!0"0#"09 P0

&hi% document i% provided %olely for the enefit of the ODA and a)reed Sta.eholder% and i% not to e copied/ 'uoted or referred to in (hole or in part(ithout prior (ritten con%ent from +M" +M accept no re%pon%iility to anyone other than the ODA and a)reed Sta.eholder% for the information

contained herein"

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(a)le o$ Contents

*+ ,ntroduction++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++"" Definition""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""4"!" O,ective%""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""4"#" 5ey Strate)ie%""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""4"6" Scope"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!" 8eneral $nformation"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!"" Overni)ht Par.in)""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!"!" Welfare""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!"#" Smo.in)"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#" &he +o)i%tic% entre%""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""7#"" ar.in)"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""7#"!" M""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""96" Which ehicle% %hould u%e the +o)i%tic% entre%""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""04" Which entre Should $ u%e ;"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""0

" Operatin) *our% and &imin)%""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#"" ore Operatin) &ime%""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#"!" oo.in) &ime"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#"#" Arrival &ime at the +o)i%tic% entre""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#"6" Departure &ime from the +o)i%tic% entre""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""#"4" Arrival &ime at the on%truction Site 3ntrance Plaapplicale to Olympic Par. ontractor% only?"""""""""""""""""""""""""""""""""""!!9"" #000 @ Detail% of commoditie% Service% arran)ed via the pro)ramme"""""""""""""""""""!!9"!" #0!4 +o)i%tic% entre%""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!!9"#" #00 Delivery Mana)ement Sy%tem >DMS?"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!!0" Appendice%""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!#0"" AppendiB - +o)i%tic% Delivery Selection"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!#

0"!" AppendiB ! - +o)i%tic% entre ontact%"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!60"#" AppendiB # - Sample of ehicle Pa%%port""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!4


contained herein"

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.lossar

Athlete% illa)e

BLC ar.in) +o)i%tic% entre

CL/ &he Delivery Partner of the Olympic Delivery Authority

DB/ Delivery oo.in) Module

D/S Delivery Mana)ement Sy%tem

P, 5ey Performance $ndicator

LC +o)i%tic% entre

/** LC M +o)i%tic% entre

OD& Olympic Delivery Authority

OP Olympic Par.

Pla1aOne of three entrance% to the Site% for on%truction &raffic/ 2orth Pla


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*+ ,ntroduction

*+*+ De$inition

&he term +o)i%tic% entre relate% to one of the # %ite% that (ill control the flo( ofmaterial% and traffic into the Olympic Par. >OP?/ Athlete% illa)e >A?/ and Stratford ityDevelopment >SD? pro,ect%"

&he %ite% are a% follo(%:

" o( 3a%t +o)i%tic% entre" - Rail Only!" ar.in) +o)i%tic% entre" - Rail and Road

#" M +o)i%tic% entre - Road Only

&he function and characteri%tic% of the +o)i%tic% entre% capale of proce%%in) roada%ed vehicle% i% fully de%cried in %ection !"

*+3+ O)2ectives

&he overall o,ective% of the +o)i%tic% entre% are:

- &o help facilitate the ODA tar)et of 40E u%e of %u%tainale tran%portF

- &o minimi%e the impact of the +ondon !0! development% on local trafficcon)e%tionF

- &o help control the con)e%tion% level% on the Site Road% road%F

- &o minimi%e con)e%tion% and loc.a)e% at the OP and A entrance pla


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*+5+ Scope

&he %cope of the Road a%ed +o)i%tic% entre% can e %ummari%ed a% :

- &o provide ! road a%ed +o)i%tic% entre%/ to the 2orth of the Par. and to the

3a%t/ (hich (ill (or. in con,unction (ith the Delivery Mana)ement Sy%tem >DMS?/to control the flo( of road a%ed vehicle% into the OP/ A and SD/

- &o provide for pre-%creenin) of vehicle% for acceptance at the Pla


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$n addition/ the %ite al%o ha% a Rail Sidin)/ *8G&railer Stora)e Area% and Warehou%in)Cacilitie%"


contained herein"

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4+3+ /**

&he M +o)i%tic% entre i% located 9 mile% to the 2orth of the Olympic Par. on theSouthound arria)e(ay of the M: -

&he facility i% operated y D*+"

&he %ite (ill have a capacity to proce%% up to 00 vehicle% per hour"


contained herein"

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5+ W%ic% #e%icles s%ould use t%e Logistics Centres

All vehicle% deliverin) or collectin) material% and e'uipment to or from the Olympic Par./Athlete% illa)e and Stratford ity Development %hould report to one the +o)i%tic%

entre% efore delivery to %ite" $f one of the eBception% detailed on AppendiB applie%/the vehicle (ill )o directly to the appropriate Pla


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Barking Logistics Centre Regional Map

Barking Logistics Centre Local Map

M11 Logistics Centre Regional Map


contained herein"

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M11 Logistics Centre Local Map


contained herein"

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8+ Operating Hours and (imings

8+*+Core Operating (imes

&he openin) hour% for the Barking Logistics Centreare 04:00 to 7:00 Monday toCriday and 04:00 to #:00 on Saturday"

&he openin) hour% for the M11 Logistics Centreare 04:#0 to 7:00 Monday toCriday and 04:#0 to #:00 on Saturday"

oth +% are clo%ed on Sunday% and an. *oliday%"

Approved oo.in)% out%ide of the%e time% (ill )o direct to the appropriate on%tructionSite 3ntrance Plathi% may e %u,ect to chan)e?"

&o allo( %ome fleBiility/ ehicle% can arrive hour efore thi% time/ ut (ill e held at the+ until the planned time of departure"

Deliverie% %hould not arrive later than the delivery time %lot %tated on the DM oo.in)"

8+5+Departure (ime $rom t%e Logistics Centre

When the ehicle i% accepted into the +o)i%tic% entre/ the Driver (ill e i%%ued (ith aIPa%%portJ that (ill )ain him acce%% throu)h the relevant on%truction Site 3ntrancePla


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A% the Pa%%port i% i%%ued/ the driver (ill e told to leave at the time indicated on thePa%%port"

$f the driver attempt% to leave efore thi% time/ he (ill e in%tructed to return to the par.in)area"

Periodic chec.% (ill e made y the +o)i%tic% entre Operator for vehicle% that are pa%ttheir departure time ut %till in the par.in) area"

&he Pro,ect Delivery oordinator (ill have the aility to IholdJ and Irelea%eJ vehicle%" *i%in%truction% (ill e acted upon y the +o)i%tic% entre Operator" $nitially thi% %hould edone y telephone and email confirmation/ ut (ill e an automated feature of the ehicle&rac.in) Sy%tem" &hi% al%o applie% to callin) a vehicle in early >a%%umin) it ha% arrivedand cleared %ecurity?"

&he%e chan)e% %hould e .ept to a minimum/ and in%tance% (ill e monitored andreported upon"

8++&rrival (ime at t%e Construction Site ntrance Pla1a

&he Pa%%port (ill %ho( the e%timated Arrival &ime at the Pla


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$f the vehicle arrive% much earlier/ then/ (ith %pace permittin)/ the oo.in) (ill e proce%%ed andheld at the lo)i%tic% centre until the delivery time %lot"

$f the lo)i%tic centre i% full at the time of arrival and the vehicle i% earlier than the oo.in) %tate%then it may e refu%ed entry to the lo)i%tic% centre at that time and a%. to return later"

oth +o)i%tic% entre% are open until 7:00 hr% ho(ever all vehicle% mu%t arrive in time to eproce%%ed throu)h the centre" &he la%t oo.in)% (ill e proce%%ed at :#0 hr%"


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7+ Per$ormance /easurement

7+*+De$inition

Performance mea%urement (ill e u%ed to mea%ure the follo(in):

- &he effectivene%% of the proce%%

- &he +o)i%tic% entre Operator% performance a)ain%t a)reed deliverale%

- &he Security Screenin) Operator% performance a)ain%t a)reed deliverale%

- &he performance of each Pro,ect in term% of their adherence to the procedure%

&he purpo%e of the Performance Mea%urement (ill e to identify non-conformance %o thatappropriate countermea%ure% can e implemented and to provide the a%i% of continuou%improvement"

7+3+e Per$ormance ,ndicators

- oo.ed deliverie% to the +o)i%tic% entre% ver%u% Coreca%t"

- Actual deliverie% to the +o)i%tic% entre% ver%u% planned oo.in)%"

- On time arrival%G late arrival% and early arrival%

- 1n-oo.ed vehicle% arrivin) at the +o)i%tic% entre

- Proce%%in) time throu)h the +o)i%tic% entre%/ *i)hG+o(GAvera)e"

&he 5P$% (ill e formally revie(ed on a monthly a%i% y +M +o)i%tic% and theOperator%"

Re%ult% (ill e puli%hed availale to all +M Pro,ect Mana)er% and Pro,ect% uponre'ue%t"

7+4+Service Levels

&ar)et %ervice level% to e attained are:

All un-oo.ed vehicle% (ill e re,ected

All oo.ed vehicle% (hich arrive at the +o)i%tic% entre% more than 0 minute%

efore their %cheduled time of arrival may e re,ected"

All vehicle% arrivin) at a lo)i%tic% centre not later than the time %cheduled for their

arrival or up to 4 minute% thereafter (ill have a tar)eted proce%%in) time of #0minute% from their arrival time"


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ehicle% arrivin) at a lo)i%tic% centre more than 4 minute% ut le%% than 0

minute% after the %cheduled time of arrival (ill have a tar)eted proce%%in) time of64 minute% from their arrival time"

ehicle% arrivin) at a lo)i%tic% centre more than 0 minute% after the %cheduled

time of arrival (ill e proce%%ed a% %oon a% rea%onaly practicale"

All of the aove %ervice level% (ill not e applicale in re%pect of vehicle% (hichare %u,ect to further chec.% rea%onaly re'uired or are re,ected a% a re%ult ofrea%onale %u%picion% arou%ed durin) %ecurity chec.%"

&he aove %ervice level% are to e achieved to a level not to e le%% than 90

percent of all oo.ed G %cheduled vehicle% arrivin) at the lo)i%tic% centre%"

&he Service +evel% (ill e relieved (ith re)ard to the%e performance level% in

re%pect of force ma,eure event%/ act of third partie% and reache% y Pro,ect% offollo(in) the correct protocol a% de%cried (ithin thi% document"

7+5+Communications

All communication relatin) to day to day activity %hould e channelled throu)h the Pro,ectDelivery oordinator"


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:+ Process Operation

:+*+(%e role o$ t%e Pro2ect Deliver Coordinators+

3ach Pro,ect %hould have an appointed Delivery oordinator (ho%e role i% to provide afocal point for all deliverie% )oin) to the Site" &hey (ill e the main interface et(een thePro,ect% %upplier% and %u-contractor%/ +M +o)i%tic% Material% &eam and the +o)i%tic%entre Operator% %taff"

:+3+Deliver Boo6ing /odule ;DB/DM?

- ehicle &rac.in) Sy%tem >&M?

- Coreca%tin) of tran%port re'uirement%

- Security

- &he Pro,ect Delivery oordinator%"

:+8+ ,ncident /anagement

$n the event of an incident that effect% one or oth of the +o)i%tic% entre%/ for eBampleclo%ure of the M/ the +o)i%tic% &eam (ill react accordin) to the incident" Any action%re'uired y the %upply chain (ill e communicated via the Pro,ect Delivery oordinator%"


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9+ Contractual Status ;applica)le to Olmpic Par6 Contractors onl Services arranged via t%e programme+

&hi% document detail% the Olympic Par. (ide initiative%" $t i% commonly .no( a% theI#000J" &he follo(in) %ection% relate %pecifically to the u%e of the +o)i%tic% entre" &he(ordin) may vary from contract to contract/ therefore each Pro,ect %hould refer to theirapplicale ontract"

&hi% only applie% to Pro,ect% (here the #000 applie%" &he Athlete% illa)e and Stratfordity Development (ill e covered y a %eparate a)reement"

9+3+B403 Logistics Centres

&hi% outline% the oli)ation to u%e the +o)i%tic% entre% and outline% the function%"

9+4+B4080 Deliver /anagement Sstem ;D/S

Documents

Logistics Centre Operations Procedure Road Based Deliveries