8
Email: [email protected] Phone/Text: 1-916-461-3116 1 LOGGING INTO THE SELF COACHING SCHOLARS MEMBERSHIP SITE AND FORGOTTEN PASSWORD 1. We recommend that you use Google Chrome to log in to scs.thelifecoachschool.com. 2. Do not cut and paste your credentials into the login fields as it can create spaces and lock you out. 3. If you get an error, go into your browser and clear your browser history. Your browser remembers where you were last and will automatically take you back. If you forgot your password, you can simply click on the “Forgot/Reset your password” link below your login credentials. Enter the email address that you submitted upon enrollment.

LOGGING INTO THE SELF COACHING SCHOLARS ......The recording of each live coaching call is uploaded to the membership site within 24 hrs. These recordings are posted under “Call Recordings”

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Email: [email protected] Phone/Text: 1-916-461-3116 1

LOGGING INTO THE SELF COACHING SCHOLARS MEMBERSHIP SITE

AND FORGOTTEN PASSWORD

1. We recommend that you use Google Chrome to log in to scs.thelifecoachschool.com.

2. Do not cut and paste your credentials into the login fields as it can create spaces and lock you out.

3. If you get an error, go into your browser and clear your browser history. Your browser remembers where you

were last and will automatically take you back.

If you forgot your password, you can simply click on the “Forgot/Reset your password” link below your login

credentials. Enter the email address that you submitted upon enrollment.

Email: [email protected] Phone/Text: 1-916-461-3116 2

The monthly Call Schedule is posted on the membership site under the “CLASSES” tab. Click the month

in the drop down menu. The current call schedule, Zoom link, phone numbers, and Webinar ID

are directly below the schedule.

To join the live coaching call, click directly on the Zoom link.

CALL SCHEDULE AND ZOOM INFORMATION

Email: [email protected] Phone/Text: 1-916-461-3116 3

If you have never used Zoom before a “zoomusLauncher.zip” file will download after you click it.

Double click “zoomusLauncher.zip” to join the live call.

If the webinar has not started, you will see a pop-up that will say,

“Please wait for the host to start this webinar.”

Once Brooke starts the webinar, you will see her on your screen.

Email: [email protected] Phone/Text: 1-916-461-3116 4

If you have requested to be coached, Brooke will ask you to click the “Raise Hand” button on your screen.

Your video and audio will then be unmuted and you will be seen on the screen.

You can also ask questions by clicking the Q&A button. This feature is a live chat via text and one of our Master

Coaches will reply to you.

BEING COACHED LIVE ON A CALL

Email: [email protected] Phone/Text: 1-916-461-3116 5

The recording of each live coaching call is uploaded to the membership site within 24 hrs.

These recordings are posted under “Call Recordings” at the bottom of the “Classes” page

(make sure to scroll way down to the bottom).

You can watch the call directly from your computer, or you can download the audio version using Soundcloud and

listen from your mobile device.

LIVE CALL RECORDINGS

Email: [email protected] Phone/Text: 1-916-461-3116 6

You will need to download the SoundCloud app on your mobile device. This is a free application.

You can also purchase SoundCloud Go for $4.99 per month.

This new feature allows you to listen to the live calls and podcasts without burning your data.

Step #1 Once you have downloaded SoundCloud onto your mobile device, the SoundCloud icon will appear.

Step # 2 Click the hourglass at the bottom to search.

Step # 3 In the Search Box, type in Brooke

Castillo. To create the “Station,” click the gray icon to the right.

Step # 4 Step # 5 Step # 6

Click “Start Station.” Your “Station” has been When you log in again, your

successfully created. “Station” will appear.

HOW TO LISTEN TO RECORDINGS ON YOUR PHONE

Email: [email protected] Phone/Text: 1-916-461-3116 7

Click on ASK BROOKE on the Menu.

Type in the “Question Title” that you originally submitted in the “Search Questions” Box below.

Click on the question to see your response.

If you haven’t received any emails from us, you should first check your “spam”, “junk,” or “categories” folders

(depending on your email provider). You can also “Whitelist” our domain name: @thelifecoachschool.com.

Whitelisting would allow all emails from a certain domain name (e.g. thelifecoachschool.com) to be received into

your inbox.

Here are the steps for Gmail (if you are using a different email provider, please go to

scs.thelifecoachschool.com/Help/ for specific instructions):

1. Open your email and go into “settings”.

2. Click “Filters and Blocked Addresses”.

3. Click “Create a new filter”.

I CAN’T FIND MY QUESTION IN “ASK BROOKE”

I HAVEN’T RECEIVED ANY EMAILS

Email: [email protected] Phone/Text: 1-916-461-3116 8

To ensure receipt of emails from The Life Coach School, enter the domain name exactly like this:

@thelifecoachschool.com. At the bottom right of the pop-up box, click “Create filter with this search”.

Check the “Never send it to spam” box, and then click “Create Filter.”