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Page 1 of 2 Trend Micro™ Worry-Free™ Business Security Services saves time, avoids slowing computers, and provides peace of mind. PUBLIC SERVICE I CASE STUDY Local Food Non-Profit Chooses the Simplicity of Hosted Security Services Challenge The staff and volunteers at Local Matters are on a mission to transform the local food system. By combining advocacy for fair policies with high-impact education programs, the not-for-profit organization is addressing critical issues that include childhood obesity and diabetes. Local food systems ultimately promote a strong community and healthy families, which underscores the importance of the work being done by Local Matters and inspires the team to look for new ways to expand its programs and effectiveness. Local Matters exemplifies an efficient organization, with everyone working to minimize operating costs and make every donated dollar count. Todd Mills, the director of development and marketing at Local Matters, has also taken on the challenge of managing the organization’s network and computers. “Since we don’t have an IT staff or consultant on call, we ended up with a variety of security solutions on our computers,” said Mills. “Last year, when we purchased several new computers, we took a look at security. Some employees were having trouble with administration and management of an antivirus solution from another vendor. It was time to do some research and standardize on one solution that could meet everyone’s needs.” Solution Simplicity was the major requirement that Local Matters needed in a security solution, with the understanding that it also needed the maximum protection for their organization. Donor information is stored on one of the systems, along with the organization’s teaching curriculums and materials that represent years of effort. Besides protecting sensitive and valuable information assets, Local Matters relies heavily on email and the web. It can’t afford to spread any threats that could end up damaging the organization’s reputation. “Our biggest concern is vulnerabilities that result from using email and the web—we have staff with varying levels of experience and we need to make sure that everyone is equally protected,” said Mills. “Computers have to run smoothly at all times. Whenever anyone has a computer issue, it can cripple our staff since we don’t have dedicated IT resources.” EXECUTIVE SUMMARY Customer Name: Local Matters Industry: Food (Public Service) Location: Columbus, Ohio Web site: www.local-matters.org Number of Employees: 14 CHALLENGE: Block threats from multiple vectors of vulnerability (email, web, and files) • Protect the non-profit organization’s reputation by avoiding the spread of threats • Maximize productivity for the staff by avoiding disruptions or slowing computer performance • Help staff stay focused on mission and goals (without technology distractions) SOLUTION: Trend Micro Worry-Free Business Security Services BUSINESS RESULTS: A year with zero security issues • Increased confidence in Internet protection • Easy to set-up, and therefore easy scalability as any new employees or volunteers join the organization • Increased visibility over status of security solutions and threats (browser-based console) This was our first experience with software as a service. We found it very easy to get started with Trend Micro Worry-Free Business Security Services, and switching to it went smoothly. This solution is really effective and really simple.—Todd Mills, Director, Director of Development and Marketing, Local Matters

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Trend Micro™ Worry-Free™ Business Security Services saves time, avoids slowing computers, and provides peace of mind.

Public Service i CASE STUDY

Local Food Non-Profit Chooses the Simplicity of Hosted Security Services

ChallengeThe staff and volunteers at Local Matters are on a mission to transform the local food system. By combining advocacy for fair policies with high-impact education programs, the not-for-profit organization is addressing critical issues that include childhood obesity and diabetes.

Local food systems ultimately promote a strong community and healthy families, which underscores the importance of the work being done by Local Matters and inspires the team to look for new ways to expand its programs and effectiveness.

Local Matters exemplifies an efficient organization, with everyone working to minimize operating costs and make every donated dollar count. Todd Mills, the director of development and marketing at Local Matters, has also taken on the challenge of managing the organization’s network and computers.

“Since we don’t have an IT staff or consultant on call, we ended up with a variety of security solutions on our computers,” said Mills. “Last year, when we purchased several new computers, we took a look at security. Some employees were having trouble with administration and management of an antivirus solution from another vendor. It was time to do some research and standardize on one solution that could meet everyone’s needs.”

SolutionSimplicity was the major requirement that Local Matters needed in a security solution, with the understanding that it also needed the maximum protection for their organization. Donor information is stored on one of the systems, along with the organization’s teaching curriculums and materials that represent years of effort.

Besides protecting sensitive and valuable information assets, Local Matters relies heavily on email and the web. It can’t afford to spread any threats that could end up damaging the organization’s reputation.

“Our biggest concern is vulnerabilities that result from using email and the web—we have staff with varying levels of experience and we need to make sure that everyone is equally protected,” said Mills. “Computers have to run smoothly at all times. Whenever anyone has a computer issue, it can cripple our staff since we don’t have dedicated IT resources.”

EXECUTIVE SUMMARY

Customer Name: Local MattersIndustry: Food (Public Service)Location: Columbus, OhioWeb site: www.local-matters.orgNumber of Employees: 14

CHALLENGE:

• Block threats from multiple vectors of vulnerability (email, web, and files)

• Protect the non-profit organization’s reputation by avoiding the spread of threats

• Maximize productivity for the staff by avoiding disruptions or slowing computer performance

• Help staff stay focused on mission and goals (without technology distractions)

SOLUTION:

• Trend Micro Worry-Free Business Security Services

BUSINESS RESULTS:

• A year with zero security issues• Increased confidence in Internet protection• Easy to set-up, and therefore easy scalability

as any new employees or volunteers join the organization

• Increased visibility over status of security solutions and threats (browser-based console)

“ This was our first experience with software as a service. We found it very easy to get started

with Trend Micro Worry-Free Business Security Services, and switching to it went smoothly.

This solution is really effective and really simple.”—Todd Mills, Director, Director of Development and Marketing, Local Matters

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After researching the security solutions designed for small businesses, Local Matters selected Trend Micro Worry-Free Business Security Services—a solution hosted by Trend Micro and powered by the Trend Micro™ Smart Protection Network™ security infrastructure.

Smart Protection Network is advanced in-the-cloud security that blocks threats in real time, before they reach the organization’s computers. Its unique cloud-client architecture includes a global network of threat intelligence sensors, collecting and correlating email,

easy to get started with Trend Micro Worry-Free Business Security Services, and switching to it went smoothly. This solution is really effective and really simple. With my web browser, I can make sure that everyone is up to date, including staff that are teaching at schools or working from home.”

Worry-Free Business Security Services provides a cloud-based management server that avoids overloading and slowing down the Local Matters’ computers. The combination of

weight yet highly effective for small businesses like Local Matters.

ResultsSince switching to Trend Micro solutions last year, Local Matters has enjoyed increased

“With Trend Micro solutions in place, we’ve had an uneventful year—no security problems,”

have to make sure that we are secure and that we don’t spread threats, but we don’t want to spend time on security. That’s why we are very happy with Trend Micro Worry-Free

protection. This is very important for an organization like ours that operates very lean.”

Local Matters has also been happy to learn that Trend Micro offers a complete portfolio of

Trend Micro™ SafeSync™ for Business.

with Trend Micro, knowing that they are experts in the threats and vulnerabilities that would otherwise severely impact organizations like ours.”

“ As a non-pro�t, any technology issues eat into our budget for programs… we don’t want to spend time on security. That’s why we are very happy with Trend Micro Worry-Free Business Security Services—the hosted solution minimizes di�culties and maximizes protection. ”

— Todd Mills, Director, Director of Development and Marketing, Local Matters

TRE ND MICR O I L OCAL MATTE R S

© 2011 Trend Micro Incorporated. All rights reserved. All Trend Micro company, product and service names and slogans are trademarks or registered trademarks of Trend Micro Incorporated. Other names and marks are the property of their respective owners. CS_LOCALMATTERS_WFBSS_JUNE2011

www.trendmicro.com

DEPLOYMENT ENVIRONMENT

3 desktops, 12 laptopsTrend Micro Worry-Free Business Security Services

based in Central Ohio whose mission is to transform the food system to be more secure, prosperous, just, and delicious. By taking a leadership role and providing education programs to children, Local Matters is addressing the urgent issues of childhood obesity and diabetes, and promoting health and wellness. The organization also promotes fair food policies; provides healthy food access in its communities; supports family farmers and the growth of the local food economy; and promotes a sustainable natural ecosystem.

Trend Micro Security• Trend Micro Worry-Free

Business Security http://www.trendmicro.com.au/au/small-

business/product-security/index.html

• http://www.trendmicro.com.au/au/home/

smart-surfing-mac/index.html

• Trend Micro SafeSync for Business http://www.trendmicro.com.au/au/small-

business/online-backup/safesync/index.html

Trend Micro Enabling Technology• Trend Micro Smart Protection Network

http://www.trendmicro.com.au/au/technology-innovation/our-technology/smart-protection-network/index.html

PUBLIC SERVICE I CASE STUDY