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HAYS LONDON CITYLUNCH & LEARNONETOUCH & PRINTERS
Mike Potts 5 July 2012
2
Who I am – Mike Potts
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Today we will cover …
1.Printers
2.OneTouch
The aim : to sort all OneTouch and Printer ills forever
The new printers
•Print•Scan •Copy
… wind people up
They don’t
•Send to Email•Fax •“Efiling”
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The Printer
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Paper Jam
A3 paper
The Control Panel – key points
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1. Key points2. How to3. Averting errors
The Control Panel – printing
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First screen – three options
1.Print2.Print all3.Delete
The Control Panel – printing (if it gets lost)
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If it gets lost ….
1.Print button to the left 2.Job status button bottom right3.Jobs or Supply
The Control Panel – printing (Jobs Menu)
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The Jobs Menu
1.Delete items before your job2.Sadly delete your job … but do it right next time ….
The Control Panel – printing (Supply Menu)
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The Supply Menu
1.The ‘paper empty’ item always shows.2.No reason to put in A33.Your computer picks the drawer
The Control Panel – scanning (at the console)
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1. Template2. Scanfolder3. Pick your folder 4. Pick your resolution
The Control Panel – scanning (at your pc)
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1. My Computer2. Scanfolder3. Pick your department4. … it may be scanfolder
Yours is the most recent
The Control Panel – scanning (what you cannot do)
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Anything in the centre of the screen
The Control Panel – copy
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… actually quite easy !
Printer issues
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1. Background2. Delay in spooling3. No print properties4. Double siding5. Wrong paper tray/jams6. Tailbacks7. No IT support8. No induction9. A4-R
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OneTouch – ask me anything
Mike Potts, 12 April 2012 17
THANK YOU