Upload
hank1979
View
214
Download
0
Embed Size (px)
Citation preview
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
1/84
HP 3,000-sheet Stapler/Stacker (C4788A)HP 3,000-sheet Stacker (C4779A)
Service Manual Supplement
for Paper-Handling Accessories
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
2/84
HP 3,000-Sheet Stapler/
(C4788A)HP 3,000-Sheet Stacker
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
3/84
Copyright Information
1999 Hewlett-Packard
Company
All Rights Reserved.Reproduction, adaptation, or
translation without prior written
permission is prohibited except
as allowed under copyright
laws.
Part Number: C4788-90904
First Edition, January 1999
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULARPURPOSE
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: Use, duplication,
or disclosure by the
Government is subject to
restrictions as set forth in
subparagraph (c)(1)(ii) of the
Rights in Technical Data Clause
at DFARS 52.227-7013.
Tradem
ENERGregister
United
Protect
All othe
herein m
their res
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
4/84
Contents
1 Product information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Theory of operation
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-link communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Device configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Paper path sensors and jam detection . . . . . . . . . . . . . . . . . . .Paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 Removal and replacement
Removal and replacement strategy. . . . . . . . . . . . . . . . . . . . . . . . .
Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bins and covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Face-up bin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Stapler bin/Stacker bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Foot cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Stapler door assembly with label/stacker door assembly . . . . Controller PCA cover (with label) . . . . . . . . . . . . . . . . . . . . . . .
Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Flipper assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carriage assembly (Stapler/Stacker only) . . . . . . . . . . . . . . . .
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
5/84
Adjustable caster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verifying power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Printing the configuration page. . . . . . . . . . . . . . . . . . . . . . . . .Evaluating the configuration page . . . . . . . . . . . . . . . . . . . . . .Printing the event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Evaluating the event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Calibrating the staple position. . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Paper path test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Timing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standalone diagnostic tool . . . . . . . . . . . . . . . . . . . . . . . . . . . Service LED flashing patterns . . . . . . . . . . . . . . . . . . . . . . . .
User LED status interpretation . . . . . . . . . . . . . . . . . . . . . . . . Printer messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Control panel messages and errors . . . . . . . . . . . . . . . . . . . . HP 3,000-Sheet Stapler/Stacker error messages. . . . . . . . . . HP 3,000-Sheet Stacker error messages . . . . . . . . . . . . . . . . .
5 Parts and diagrams
How to use the parts lists and diagrams . . . . . . . . . . . . . . . . . . . . .Ordering parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Refilling the stapler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Ordering staples cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . .
Bins and covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
6/84
1Product informat
Introduction
The 3,000-Sheet Stapler/Stacker and the 3,000-SHewlett-Packard are powerful enhancements to thyour high-capacity laser printer.
The HP 3,000-Sheet Stapler/Stacker is an optiona
output device designed to handle different printer up to 50 sheets of plain paper at a time and can hsheets3,000 sheets in the stapler bin and 125 sin the face-up bin.
The HP 3,000-Sheet Stacker is another optional mdevice designed to handle different printer speeds
stacks up to 3,000 sheets of plain paper in the staoffset capabilities for easy handling, and has job s
page offset) for shared environments. The Stackebin that holds another 125 sheets.
Left side
B
Face-up bin
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
7/84
Product features
Table 1. Output capacity (unstapled)
Letter- or A4-sized paper Up to 3,000 sheets of 20 lb [75 g/m2 (grams
lighter paper in the stapler bin or stacker bin
Up to 125 sheets of 20 lb or lighter paper in
Ledger- or A3-sized paper Up to 1,500 sheets of 20 lb or lighter paper
stacker binUp to 125 sheet of 20 lb or lighter paper in t
Table 2. Stapling (Stapler/Stacker only)
Two to 50 sheets of 20 lb bond or equivalent stack heightapproximately
Multiple staple positions: l One angled
l One, two, three, or six staples
l Custom stapling with up to seven staple
Table 3. Stacking (Stacker only)
Job offset Whole print jobs or mopies are offset from e
Job separation Only the first page of print job or mopy is off
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
8/84
Product specifications
Table 4. Physical dimensions
Weight 65 pounds [29.5 kg (kilograms)]
Packaging weight 16.9 pounds (7.7 kg)
Height 39.84 inches (1012 mm) includes face-up b38 inches (965 mm) without face-up bin
Depth 19.45 inches (494 mm)
Width
(front cover-to-back cover)
21.14 inches (537 mm)
Table 5. Electrical specifications
External power supply Input: automatic 100/240 Vac (volts alternat
Power consumption 60.0 watts (Stapler/Stacker)
38.8 watts (Stacker)
Rated power 1.2 amps (110 volts)
0.5 amps (220 volts)
Sleep mode Less than 2.0 watts
Off mode Less than 2.0 watts
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
9/84
Table 6. Environmental specifications
Temperature (operating) 0 to 45 degrees C (Celsius)
Temperature (storage) -40 to 70 degrees C
Humidity (operating) 20 to 80% RH (relative humidity)
Humidity (storage) 15 to 80% RH
Electrostatic discharge
(ESD)
15 to 25 kV (kilovolts)
Table 7. Acoustic emissions
Operating 5.0 bels or less
Idle 4.0 bels or less
Stacking 50 dB (decibels)
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
10/84
Media specifications
The following table lists supported paper sizes ancapacities for the HP 3,000-Sheet Stapler/StackerSheet Stacker.
Table 8. Bin specifications
Bin Capacity Paper size
Stacker Bin
(Optional Bin 1)
Up to 3,000 sheets of
letter- or A4-sized, 20
lb (80 g/m2) bond.
Note: The stacker bin
capacity varies
depending on thepaper size and
weight. For example,
the bin capacity is
reduced to 1,500
sheets if you use
11x17-inch, 20 lb
bond.
Letter
A4
Legal
Ledger (11x17 inch)
A3
JIS B4
JIS B5A5
Executive
JIS Executive
8K
16K
Custom sizes:
Minimum190 mm length x
148 mm widthMaximum460 mm length x
297 mm width
Note: Envelopes, labels, and
transparencies are NOT
supported in the stacker bin.
Face-up Bin Up to 125 sheets of
20 lb (80 g/m2) bond
The face-up bin supports any pa
weights that the printer supports
guide for information about supp
weights.
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
11/84
The following table lists supported paper sizes anstapler in the HP 3,000-Sheet Stapler/Stacker.
Table 9. Stapler Specifications
Capacity Paper
Maximum 5 mm
stack height. For
example, 50 sheets
of 20 lb bond.
Note: The stapling
capacity varies
depending on the
paper's thickness.
Letter
A4
Legal
Ledger (11 by 17 in)
A3JIS B4
JIS B5
A5
Executive
JIS Executive
8K
16K
Note: Envelopes, labels, and
transparancies are NOT
supported in the stapler.
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
12/84
2Theory of operat
Basic functions
C-link communication
Communication and control of the C-link devices through the paper-handling controller embedded o
PCA (printed circuit assembly) in the printer. The Ctheir own power supplies and controller boards thand commands from the paper-handling controlle
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
13/84
Device configuration
The HP 3,000-Sheet Stapler/Stacker and the HP 3attach to printers left sides.
3,000-Sheet Stapler/Stacker
Set the default offset action and default stapler accontrol panel under Configuration of Stkr.
The options for default offset action are:
The options for default stapler action are:
3,000-Sheet Stacker
l No Print jobs or mopies are stacked
(although stapling options overr
l Yes Print jobs or mopies are offset f
l No Staple Print jobs of mopies are delivere
without being stapled.
l One Angled
Staple
Print jobs or mopies are stapled
40 angle.
l (#) Staples Print jobs or mopies are stapled
number (1, 2, 3, or 6) of staples
l Custom Staples Print jobs or mopies are stapled
number of staples as defined by
administrator.
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
14/84
Power supply
A universal power supply is activated when the pris turned on. The printers paper handling controlle
signal to the power supply through the controller P
The power supply provides +26 V (volts) for motor
sensors and controller electronics. The power supwhen the controller PCA is set to service mode.
Power-on sequence
During the power-on sequence, an internal self-temotors, electronics, and main assemblies are test
After successful power-on sequence, the user LEdiode) is lit green.
If the power-on sequence is NOT successful, a ja
hardware malfunction is indicated through the prinand the user LED is lit amber.
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
15/84
Paper path sensors and jam detec
The paper path sensors detect paper jams as follo
l
Flipper entry sensor 1 (FLEntry1) and flipper (FLEntry):
paper in the flipper at power on or after cle(when either sensor is activated at power ojam)
paper jammed before entering the flipper (
sends a message that pages are being senStacker or Stacker, but FLEntry1 is never a
paper jammed in the flipper (when FLEntryFLEntry is not, or when FLEntry1 is never when FLEntry is never deactivated)
l Flipper exit sensor (FLExit)
paper in the flipper at power on or after cle(when FLExit is activated at power on or af
paper jammed in the last part of flipping (Factivated)
paper jammed entering the accumulator (F
deactivated)
l Gear wheel sensor (GWSens)Stapler/Stack
paper jammed in the accumulator (GWSen
l Accumulator exit sensor (ACExit)Stapler/St
paper in the accumulator at power on or afjam (when ACExit is activated at power onjam)
paper jammed in the accumulator (when Adeactivated after eject)
l Exit (Exit)Stacker only
paper jammed in the offset module (Exit ne
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
16/84
Paper path
Paper input
The device receives paper from the printer at diffe117, or 147 mm/seconddepending on the printe
Flipper
Paper arrival is sensed by FLEntry1, which activa
motors. For face-up printing, the flipper simply deby FLEntry to the face-up bin. Otherwise, the flipp
orientation from face-up to face-down and deliversFLExit to the accumulator assembly (Stapler/Stacmodule (Stacker).
Accumulator assembly (Stapler/Stacke
The accumulator assembly collects and registers from the flipper (sensed by GWSens), sends themassembly for stapling, and delivers them to the staACExit).
Offset module (Stacker ONLY)
The offset module collects and registers print jobsflipper (sensed by FLExit), offsets them (if selectethem to the stacker bin (sensed by Exit).
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
17/84
Figure 3. Stapler/Stacker paper path and sensors
Accumulator exit sensor
Gear wheel sensor
Accumulator
Flipper entry seFace-up paper path
Path through accumulator
Face-down paper path
(ACExit)
(GWSens)
Flipper entry sensor(FLEntry)
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
18/84
Figure 4. Stacker paper path and sensors
Face-up paper path
modulePath through offset
Offset module
Face-down paper path
Flipper entry sensor(FLEntry)
Exit sensor (Exit)
Flipper entry se
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
19/84
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
20/84
3Removal and
replacement
Removal and replacement str
This chapter documents removal and replacemenreplaceable units (FRUs) only.
Replacement is generally the reverse of removal. are included to provide direction for difficult or crit
procedures.
Removal of some FRUs does not require that all cremoved first from the Stacker or Stapler/Stacker.procedure described here details initial removal of
for unobstructed views of internal components.
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
21/84
WARNING! Unplug the power cord from the power outlet befoservice the HP 3,000-Sheet Stacker or HP 3,000-Stacker. Otherwise, severe injury can result. Certa
must be performed during troubleshooting with poproduct. However, the power supply should be disdisassembly.
CAUTION The HP 3,000-Sheet Stapler/Stacker and the HP 3
contain parts that are electrostatic discharge (ESD
Note Disconnecting the attachment assembly from the band moving the product away from the printer canFRUs easier.
Required tools
Torx TX-10 and TX-20 screwdrivers and a small flare the only tools you need to disassemble the St
Stapler/Stacker.
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
22/84
Bins and covers
Face-up bin1 Lift slightly the end of the bin (callout 1).
2 Pull the bin away from the product (callout 2).
CAUTION When replacing the bin, make sure you position it u(callout 3). Placing it over the bin-full flag and thenthe bin into its slots can damage the flag.
Stapler bin/Stacker bin
1 Unhook the plastic tabs underneath the bin (c
2 Carefully lift the bin straight up until it is releas
2321
22
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
23/84
Front cover
1 Use the TX-20 screwdriver to remove three sc
2 Lift the cover straight up until it is released fro
Back cover
1 Use the TX-20 screwdriver to remove three sc
2 Press and hold in the interlock switch (callout
cover straight up until the cover is released fro
Figure 6. Front and back covers removal
2
2
1
3
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
24/84
Foot cover
1 Remove the front and back covers.
2Grasp the foot cover on one side, rotate it out it up to clear the locating pin. Repeat this stepside of the foot cover.
3 Lift up the cover and pull it away from the prod
Figure 7. Foot cover removal
To reinstall
The cover can be difficult to replace correctly Mak
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
25/84
Stapler door assembly with label/
assembly
1 Open the door assembly and, on a Stapler/Ststapler unit.
2 Use the TX-20 screwdriver to remove two screinside the door, one at the front and one at the
Note The screws remain attached to the plastic screwh
3 Rotate the door down until the flat sides of theto the floor and pull the door straight away fro
Controller PCA cover (with label)
1 Use the TX-20 screwdriver to remove the uppe
(callout 2) from the cover.
2 Rotate the cover to clear the tabs at the back lift the cover away from the product.
2122
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
26/84
Internal assemblies
Flipper assembly
1 Remove the front and back covers.
2 At the back of the product, disconnect the flip(callout 1) by pressing the black tabs on the cthe cable.
3 Use the TX-20 screwdriver to remove four scron each side of the assembly.
Fi 9 Fli bl l (1 f 2)
22
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
27/84
4 Use both hands to grasp the assembly on eacfirm tug, lift the assembly straight up to clear tone of the two tabs is shown) on each side of
5 Pull the assembly straight away from the prodthe bin-full flag.
Figure 10. Flipper assembly removal (2 of 2)
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
28/84
Carriage assembly (Stapler/Stack
1 Remove the front cover, the back cover, and tcover.
2 Disconnect the ribbon cable (callout 1) from thpressing the black tabs to release the cable.
Figure 11. Carriage assembly removal (1 of 2)
3 Push the ribbon cable up through the hole.
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
29/84
4 Use the TX-20 screwdriver to remove two screon each side of the assembly.
5 Lift the assembly to clear the tabs on each sid
and pull the assembly straight away from the
Figure 12. Carriage assembly removal (2 of 2)
21
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
30/84
Accumulator assembly (Stapler/S
1 Remove the front cover, the back cover, the cothe flipper assembly, and the carriage assemb
Note While it is possible to remove the accumulator assremoving the carriage assembly, HP strongly recocarriage assembly be removed before removing thassembly. Otherwise, you might find it very difficuaccumulator assembly with the carriage assembly
2 Disconnect the ribbon cable (callout 1) from thpressing the black tabs to release the cable.
21
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
31/84
4 Use the TX-20 screwdriver to remove four scron each side of the assembly.
Figure 14. Accumulator assembly removal (2 of 2)
5 Lift the accumulator assembly up to clear the and rotate the top of the assembly down while
the product.
21
Off (S )
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
32/84
Offset module (Stacker only)
1 Remove the front cover, the back cover, the coand the flipper assembly.
2 Disconnect the ribbon cable (callout 1) from thpressing the black tabs to release the cable.
3 Push the ribbon cable up through the hole.
4 Use the TX-20 screwdriver to remove four scron each side of the module.
Figure 15. Offset module removal
2
2
1
2
St l (St l /St k l )
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
33/84
Stapler (Stapler/Stacker only)
1 Remove the carriage assembly from the 3,00Stacker and place it on a work surface.
2 Remove the staples cartridge from the staple
3 Disconnect the cable from its connector and ufrom the cable guides.
Figure 16. Stapler removal (1 of 3)
4 Use the TX 10 screwdriver to remove the gro
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
34/84
4 Use the TX-10 screwdriver to remove the gro(callout 1) and release the grounding cable.
5 Use the TX-20 screwdriver to remove two scr
washers (callout 2) from the stapler.
Note Keep the washers with the screws to make sure th
Figure 17. Stapler removal (2 of 3)
Note The stapler is affixed tightly to the carriage assemscrews have been removed, the stapler is held in plt b l t d th id f th t l it th
2
22
1
7 Lift the stapler away from the carriage
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
35/84
7 Lift the stapler away from the carriage.
Note In the figure below, the stapler has been removedassembly and is rotated to show the tabs (callout (callout 2).
Figure 18. Stapler removal (3 of 3)
To reinstall
Place the tabs in the tab holes and use firm press
21
Controller PCA
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
36/84
Controller PCA
1 Remove the controller PCA cover.
2 Release the seven cables, including the C-linconnectors (callout 1) on the stapler/stacker csix from the stacker controller PCA).
3 Use the TX-20 screwdriver to remove three sc
Figure 19. Stapler/Stacker controller PCA or Stacker cont
Note You might have to squeeze the three locating pinson the controller PCA to clear the pins
21
22
23
LED PCA
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
37/84
LED PCA
1 Remove the front cover.
2 Use the TX-10 screwdriver to remove one scr
the LED PCA.
3 Disconnect the cable (callout 2) to release the
Figure 20. LED PCA removal
2
2
1
2
Power supply
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
38/84
Power supply
1 Remove the controller PCA cover.
2 Unplug the power cable (callout 1) from the po
3 Disconnect the cable from the controller PCA
4 Use the TX-20 screwdriver to remove one scrthe bracket that holds the power supply in pla
Figure 21. Power supply removal
5 Lift the bracket and the power supply out and
21
Interlock switch
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
39/84
Interlock switch
1 Remove the back cover.
2 Disconnect two cables (callout 1) from the inte
3 Squeeze the interlock switch on the top and band slide the interlock through the hole (callou
Figure 22. Interlock switch removal
21
22
23
Safety switch assembly
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
40/84
Safety switch assembly
1 Remove the front cover, the back cover, and tassembly.
2 Press the two tabs on the sides of the safety scover (callout 1) to release it from the frame a
away from the assembly.
3 Disconnect two cables (callout 2) from the safassembly.
4 Press the tabs on the bottom of the safety swtab on each sidecallout 3) to release it fromthe assembly away from the product.
2
2
2
1
23
Attachment assembly (rod, brack
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
41/84
y ( ,
1 Unplug the attachment assemblys C-link cablePCA and power cable from the power supply.
2 Use the TX-20 screwdriver to remove four scrthe attachment assembly.
3 Guide both cables through the hole and pull thfrom the product.
Figure 24. Attachment assembly removal
21
Flipper ribbon cable
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
42/84
pp
1 Remove the back cover and the controller PC
2 Disconnect the cable (callout 1) at both ends
black tabs on the connectors.
3 Open the three cable clips (callout 2; two of thare shown) to release the cable.
Figure 25. Flipper ribbon cable removal
Stationary caster
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
43/84
y
1 Remove front or back cover, depending upon to replace.
2 Lay the Stapler/Stacker on its front or back sidbeing replaced is off the floor.
3 Use the TX-20 screwdriver to remove one scrthe inside of the frame.
4 Rotate the caster 90 to clear the tabs and pufrom the product.
Figure 26. Stationary caster removal
21
Adjustable caster
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
44/84
1 Remove the front cover, the back cover, and t
2 Lay the Stapler/Stacker on its front or back sid
being replaced is off the floor.
3 Use a flatblade screwdriver to snap the e-clip knob (callout 1).
Figure 27. Adjustable caster removal
4 Slide the caster out of its position.
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
45/84
Troubleshooting
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
46/84
4Troubleshooting
IntroductionThis section provides a systematic approach to ideof malfunctions and errors on the output paper haHP 3,000-Sheet Stapler/Stacker and the HP 3,000that attach to the printer. The troubleshooting procmajor problems, allowing you to identify malfunctio
devices.
Note This chapter provides troubleshooting informationdiagnostics tool, control panel messages, and themessages for the HP 3,000-Sheet Stapler/StackeSheet Stacker. For troubleshooting information abthe printers service manual.
Basic troubleshooting
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
47/84
Verifying power
Confirm that the printer is turned on and that a methe control panel display. The message should ind
Offline, or Powersave On for a normal operating LED on the Stapler/Stacker or Stacker should be lis a ready message on the control panel display.
Printing the configuration page
Use the configuration page to verify proper installahandling devices, firmware versions, and importaninformation.
To print a configuration page1 Press MENU until Information Menu appears
display.
2 Press ITEM until Print Configuration appea
3 Press SELECT to print the configuration page.
Evaluating the configuration page
After printing the configuration page, make sure itStapler/Stacker or Stacker is installed.
If the product does not appear on the configuratio
connections. Make sure that the C-link cables andcorrectly installed and are functional and that the ppower to the paper-handling devices.
Printing the event log
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
48/84
If the control panel display does not indicate a nocondition, an error message will be displayed and
log. You can access the event log through the prindisplay more specific information about the curren
The printer's internal event log stores the most recand can be printed or displayed at any time. If the or move any paper, follow the steps below to displOtherwise, print the event log.
To display the event log
1 Press MENU until Information Menu appears display.
2 Press ITEM until Show Event Log appears.
3 Press Select to show the event log.
4 Press VALUE + to scroll through the event lo
5 Write down the error messages.
To print the event log
1 Press MENU untilInformation Menu
appears display.
2 Press ITEM until Print Event Log appears.
3 Press SELECT to print the event log.
Evaluating the event logThe event log can point to specific problems in the
l Check the event log for specific error trends inprinted pages
Calibrating the staple position
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
49/84
Note Recalibrate the staple position only if the accumucarriage assembly, or the controller PCA is replace(NVRAM) located in the controller PCA keeps in mconfigured compensation values for the staple podevice is in service mode, you can access the flexib
To calibrate the staple position
1 Turn the printer off.
2 Enter service mode (see To set the device in in this chapter). As the device powers on, the the calibration values.
3 After successful power on, exit service mode (mode later in this chapter).
4 Turn the printer on and wait until Ready appeapanel display. The user LED, located at the toshould blink green.
5 Press MENU until Configuration of Stkr apppanel display.
6 Press ITEM until Default of Staples appears
7 Press VALUE + until One Staple appears.
8 Press SELECT.
9 Press MENU until Information Menu appears
10 Press ITEM until Print Paper Path Test app
11 Print a ten-page job to the stapler bin (optiona
12 Check the staple position of the 10-page printstaple position in Figure 28Staple position.
If th it t bl th th
17 Repeat steps 9 through 16 until you are comfstaple position.
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
50/84
p p
18 Press MENU until Configuration of Stkr ap
19 Press ITEM untilCalibra Values
appears.20 Press VALUE + until Set appears.
21 Press SELECT.
22 Press GO.
If you set compensation values, the printer should
automatically and the user LED should return to tstatus.
Because you set calibration values, the printer shoaccess to the compensation values in service mo
If you did not set compensation values, repeat stesteps steps 18 through 22.
Y-a
xis
+ Staple position
Troubleshooting tools
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
51/84
Paper path test
Using the information from the event log, you can printer paper path with the paper path test. The paallows you to select the paper source and the out
Note See Chapter 2Theory of operationfor graphicthe paper path.
To perform a paper path test
1 Press MENU until Information Menu appears display.
2 Press ITEM until Print Paper Path Test appe
SELECT.
3 Press VALUE + to choose the correct input trSELECT.
4 Press VALUE + to choose the correct destina
SELECT.
5 Press VALUE + to choose the correct duplexpress SELECT.
6 Press VALUE + to choose the number of copSELECT.
To stop the paper path test, press CANCEL JOB on
Timing
Fi 29 h i l d j d l i
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
52/84
Figure 29 shows timeouts related to jam declaratioparentheses is the jams error log code.
Note Jam codes used in the drawing and in the explanahexadecimal representation.
The time is the maximum time allowed between tw
figure shows the flow of a normal sheet, from entraccumulator/offset module.
Figure 29. Device timing
The printer sends a delivery notice for each sheet
detects the signal, a timeout of three seconds beg
FLEntry 1 sensor and FLEntry sensor
If the sheet does not arrive to the FLEntry 1 senso
leaves the printer rollers. At that time, the device sspeed and begins a timeout of one second. If the h FLE 1 i d h d i d
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
53/84
the FLEntry 1 sensor in one second, the device de
Once FLEntry 1 is deactivated, a timeout of .75 se
next eventdeactivation of the FLEntry sensor. If is not deactivated, the device declares a jam 05. Ifis deactivated, a timeout of 1.5 seconds begins foFLExit sensor.
FLExit sensor
If the FLExit sensor is not activated within the timedeclares a jam 0A.
FLExit sensor deactivatation depends on the interspeed and the paper length. The device declares step counter exceeds 133% of number of steps thpaper length.
If the FLExit sensor is not deactivated, which can stops in the paper path because of an obstructiondevice declares a jam 0B.
When the FLExit sensor is deactivated correctly, aseconds begins for activation of the registration w
GWSens sensor/Exit sensor
If the GWSens sensor (in the Stapler/Stacker) or tthe Stacker) is not activated within the timeout, thejam 12.
Standalone diagnostic tool
The standalone diagnostic routines differ between
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
54/84
The standalone diagnostic routines differ betweenStapler/Stacker and the 3,000-Sheet Stacker.
The standalone diagnostic tool tests the device's functionality without the C-link commands from th
The device has a user LED and a set of service
l User LEDthe single LED located at the top provides information about the power-on statualignment to the printer.
l Service LEDs (see Figure 19, callout 3)threyellow, and red) located near the bottom of thtoward the back of the device, provide additioinformation about the device.
Note To interpret the LED patterns, see the tables later
When service mode is entered, the Stapler/Stackepower-up sequence. While in service mode, the stest, stacker bin test, face-up bin full sensor test, atest can be performed.
To set the device in service mode
Note Make sure the printer is turned off before performprinter is on when service mode is enabled, some affect the test performance.
1 Unplug the C-link cable that connects the dev
2 Unplug the power cable that connects the devand plug the power cable directly into a groun
3 Remove the controller PCA cover (see ChapteReplacementfor removal and replacement p
Note The user LED blinks green when the printer is turand exiting service mode Perform steps 18 throug
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
55/84
and exiting service mode. Perform steps 18 througCalibrating the staple position earlier in this chapnormal operation.
Stapler test/stacker test
For the stapler test/stacker test, use letter- or A4-sthe paper straight, centered, and slowly to avoid sjam occurs, release the interlock switch and depre
the device.
Note Any stapler settings or offset settings configured apanel are ignored during the stapler test/stacker te
1 Feed two sheets of paper into the paper inputare sent to the face-up bin.
2 Feed two sheets at a time into the paper inpu
In the 3,000-Sheet Stapler/Stacker, the sas shown below and sent to the stacker bin
next two sheets: no staple
next two sheets: 1 staple
next two sheets: 2 staples
next two sheets: 3 staples
next two sheets: 6 staples
next two sheets: 1 staple,
next two sheets restart the cycle: to the fac
Stacker bin test
Block the upper optical sensor and observe the m
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
56/84
pp pstacker bin.
Face-up bin full sensor test
Lift and hold up the bin-full flag until the user LEDuser LED should blink amber within a few second
Stacker Bin Full Sensor Test
Block the upper optical sensor until the stacker binbottom of its motion, triggering the stacker bin fullLED should blink amber.
Service LED flashing patterns
The blinking of the service LEDs will be 0 5 secon
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
57/84
The blinking of the service LEDs will be 0.5 seconseconds off, during the coding sequence. After a tthe sequence will be repeated.
User LED status interpretation
The blinking of the user LED is continuous.
Table 10. Service LED flashing patterns
LED Meaning
Solid green Device OK
Blinking green Device detached from the printer
Blinking yellow Staple jam
Jam in flipper
Jam in paper path
Jam in accumulator
Jam in carriage
Blinking red Stapler malfunction
Flipper malfunction
Malfunction in paper path
Accumulator/offset module malfunctio
Carriage malfunction
Controller PCA malfunction
Table 11. User LED status interpretation
Color Solid/blinking Meaning
Printer messages
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
58/84
Control panel messages and erro
Be sure to read the exact text of the control panel
the error message number and the text, in order tmessage in the tables.
The printer has enhanced information in the contr
Printer messages displayed on the control panel d
categories of information. Each message categorypriority. If more than one condition occurs at the shighest priority message is displayed. When it hasnext priority message will be displayed, and so onmessages and their priorities are:
l Printer status
l Warning messagesl Error messages
l Critical error messages
l External paper-handling device messages
Control panel and event log message f
The format of control panel messages is:
l 13.xypaper jam in input/output device
l Input/output device conditionxy.zz
l 66.xy.zzinput/output device failure
The format of event log messages is:
l 13.xy zzinput/output device paper jam
l 65.xy.zzinput/output device condition
For both the control panel and event log message
l x is the C-link device number in the daisy cha
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
59/84
l y is the C-link device type:
l zz is the error code. See the error message tachapter for more information.
Shown below are examples of control panel messcorresponding event log messages and meaningsactions are not shown; see the error message tab
chapter for recommended actions.
0 Paper handling controller
1 First C-link device
2 Second C-link device
3 Third C-link device
4 Fourth C-link device
5 Fifth C-link device
0 Paper handling controller
1 Input device
2 Output device
3 Finishing device
4 Other supported device (not in use)
5 Other supported device (not in use)
Control panel message Event log Meaning
13.11 Paper Jam in Input 13.11.1B A paper jam occurred in t
Note Print a configuration page to properly identify the inconfigured. Notice that the error format only identif
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
60/84
number and the device type; it does not identify wdevice is used in the system.
Figure 30. Error format for paper handling
HP 3,000-Sheet Stapler/Stacker e
messages
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
61/84
Operating errorsTable 12. Operating errors in the Stapler/Stacker
Control panel
messages
Event
log error
message
User
LED
Service
LED Description
l Output bin
full
l Clear
paper from
face up
N/A Blinking
amber
(print job
or mopy in
progress)
N/A Face up bin is full;
125 sheets have
been collected in
the face-up bin.
l Output bin
full
l Clearpaper from
optional
bin 1
N/A Blinking
amber
(print jobor mopy in
progress)
N/A Stapler bin is full;
3,000 sheets have
been collected inthe stapler bin.
-Or-
More than 1,500
sheets of A3- or 11
by-17-inch-sized
paper have been
collected in the
stapler bin.
Stapler low
on staples
N/A N/A N/A There are only 20
to 50 staples left.
l Check
stapler
device
l Clear
jammed
staple
Blinking
amber
Blinking
yellow
(one blink)
A staple is jammed
in the stapler.
Stapler out N/A Blinking The cartridge is out
Open Doors
Table 13. Open doors in the Stapler/Stacker
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
62/84
Control panelmessages
Event
log errormessage UserLED ServiceLED Description
Stkr: Attach
to printer
N/A Blinking
amber
Blinking
green
The device is
detached from the
printer.
Stkr: Close
stapler door
N/A Blinking
amber
Blinking
green
The stapler door is
open.
Paper jams
Table 14. Paper jams in the Stapler/Stacker
E
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
63/84
Control panel
messages
Event
log error
message
User
LED
Service
LED Description
Stkr: Detach
and Clear Jam
13.13 01
or
13.23 01
Blinking
amber
Blinking
yellow
(two
blinks)
When powering on
or after clearing a
jam, a paper jam is
present at the
flipper entry area.
13.13 02
or
13.23 02
Blinking
amber
Blinking
yellow
(two
blinks)
Paper never
reached the flipper
entry sensors.
13.13 03
or
13.23 03
Blinking
amber
Blinking
yellow
(two
blinks)
Paper jammed at
flipper entry sensor
Table 14. Paper jams in the Stapler/Stacker
Control panel
Event
log error User Service
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
64/84
Stkr: Detach
and Clear Jam
(continued)
13.13 04or
13.23 04
Blinkingamber
Blinkingyellow
(two
blinks)
Paper jammed inthe flipper area.
13.13 05
or
13.23 05
Blinking
amber
Blinking
yellow
(two
blinks)
Paper jammed on
the flipper area.
13.13 06
or
13.23 06
Blinking
amber
Blinking
yellow
(two
blinks)
Self-adjustment
routine incomplete.
13 13 09 Blinking Blinking When powering on
Co t o pa e
messages
og e o
message
Use
LED
Se ce
LED Description
Table 14. Paper jams in the Stapler/Stacker
Control panel
Event
log error User Service
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
65/84
Stkr: Detach
and Clear Jam
(continued)
13.13 0Aor
13.23 0A
Blinkingamber
Blinkingyellow
(three
blinks)
Paper jammedwhen flipping and
not reaching the
exit sensor.
13.13 0B
or
13.23 0B
Blinking
amber
Blinking
yellow
(three
blinks)
Paper jammed
when entering the
accumulator.
13.13 11
or
13.23 11
Blinking
amber
Blinking
yellow
(four
blinks)
When powering on
or after clearing a
jam, a paper jam is
present in theaccumulator
assembly.
p
messages
g
message LED LED Description
Table 14. Paper jams in the Stapler/Stacker
Control panel
Event
log error User Service
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
66/84
Hardware malfunctions
Stkr: Detach
and Clear Jam
(continued)
13.13 13or
13.23 13
Blinkingamber
Blinkingyellow
(four
blinks)
A paper jamoccurred when
trying to eject a
print job or mopy.
Stkr: Detach
and clear
staple jam
13.13 19
or
13.23 19
Blinking
amber
Blinking
yellow
(five
blinks)
Paper jammed
between the
carriage and the
stack of paper to be
stapled.
messages message LED LED Description
Table 15. Hardware malfunctions in the Stapler/Stacker
Control panel
messages
Event
log error
message
User
LED
Service
LED Description
l Stkr: CallService
l Stkr:
Error 04
66.13.17or
66.23.17
Solidamber
Blinkingred
(four
blinks)
The accumulatorassembly
malfunctioned.
O
Table 15. Hardware malfunctions in the Stapler/Stacker
Control panel
Event
log error User Service
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
67/84
l Stkr: Call
Service
l Stkr:
Error 04
l 66.13.18
or66.23.18
Output
device
failure
66.13.18or
66.23.18
Solidamber
Blinkingred
(four
blinks)
The accumulatorassembly
malfunctioned.
-Or-
The bearing
bracket or gear
wheel sensor is
damaged.
l Stkr: Call
Service
l Stkr:
Error 05
l 66.13.25
or66.23.25
Output
device
failure
66.13.25
or
66.23.25
Solid
amber
Blinking
red
(five
blinks)
The stapler is
damaged.
l Stkr: Call
Service
l Stkr:
Error 06
l 66.13.33
or66.23.33
Output
device
failure
66.13.33
or
66.23.33
Solid
amber
Blinking
red
(six blinks)
The controller PCA
is damaged.
-Or-
There is a RAM
error.
l Stkr: Call
Service
66.13.34
or
Solid
amber
Blinking
red
The controller PCA
is damaged
messages message LED LED Description
Table 15. Hardware malfunctions in the Stapler/Stacker
Control panel
Event
log error User Service
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
68/84
l Stkr: Call
Service
l Stkr:
Error 06
l 66.13.35
or66.23.35
Output
device
failure
66.13.35or
66.23.35
Solidamber
Blinkingred
(six blinks)
The controller PCAis damaged.
-Or-
ROM has been
corrupted.
l Stkr: Call
Service
l Stkr:
Error 06
l 66.13.36
or66.23.36
Output
device
failure
66.13.36
or
66.23.36
Solid
amber
Blinking
red
(six blinks)
The controller PCA
is damaged.
-Or-
The C-link register
is damaged.
l Stkr: Call
Service
l Stkr:
Error 06
l 66.13.37
or66.23.37
Output
device
failure
66.13.37
or66.23.37
Solid
amber
Blinking
red(six blinks)
The controller PCA
is damaged.
-Or-
The DAC (digital-to
analog converter) is
damaged.
messages message LED LED Description
HP 3,000-Sheet Stacker error me
Operating errors
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
69/84
Open doors
Table 16. Operating errors in the Stacker
Control panel
messages
Event
log error
message
User
LED
Service
LED Description
l Output bin
full
l Clearpaper from
face up
N/A Blinking
amber
(print jobor mopy in
progress)
N/A Face up bin is full;
125 sheets have
been collected inthe face-up bin.
l Output bin
full
l Clear
paper from
optional
bin 1
N/A Blinking
amber
(print job
or mopy in
progress)
N/A Stacker bin is full;
3,000 sheets have
been collected in
the stacker bin.
-Or-
More than 1,500
sheets of A3- or 11
by-17-inch-sized
paper have been
collected in thestacker bin.
Table 17. Open doors in the Stacker
Control panel
messages
Event
log error
message
User
LED
Service
LED Description
Stkr: Attach N/A Blinking Blinking The device is
Paper jams
Table 18. Paper jams in the Stacker
Event
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
70/84
Control panel
messages
log error
message
User
LED
Service
LED Description
Stkr: Detach
and Clear Jam
13.12 01
or
13.22 01
Blinking
amber
Blinking
yellow
(two
blinks)
When powering on
or after clearing a
jam, a paper jam is
still present at the
flipper entry area.
13.12 02
or
13.22 02
Blinking
amber
Blinking
yellow
(two
blinks)
Paper never
reached the flipper
entry sensors.
13.12 03
or
13.22 03
Blinking
amber
Blinking
yellow
(two
blinks)
Paper jammed at
flipper entry sensor
Table 18. Paper jams in the Stacker
Control panel
messages
Event
log error
message
User
LED
Service
LED Description
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
71/84
Stkr: Detach
and Clear Jam
(continued)
13.12 04or
13.22 04
Blinkingamber
Blinkingyellow
(two
blinks)
Paper jammed inthe flipper area.
13.12 05
or
13.22 05
Blinking
amber
Blinking
yellow
(two
blinks)
Paper jammed in
the flipper area.
13.12 06
or
13.22 06
Blinking
amber
Blinking
yellow
(two
blinks)
Self-adjustment
routine incomplete.
13 12 09 Blinking Blinking When powering on
messages message LED LED Description
Table 18. Paper jams in the Stacker
Control panel
messages
Event
log error
message
User
LED
Service
LED Description
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
72/84
Stkr: Detach
and Clear Jam
(continued)
13.12 0Aor
13.22 0A
Blinkingamber
Blinkingyellow
(three
blinks)
Paper jammedwhen flipping and
not reaching the
exit sensor.
13.12 0B
or
13.22 0B
Blinking
amber
Blinking
yellow
(three
blinks)
Paper jammed
when entering the
offset module.
13.12 21
or
13.22 21
Blinking
amber
Blinking
yellow
(four
blinks)
When powering on
or after clearing a
jam, a paper jam is
present in the offset
module.
13.12 22
or
13 22 22
Blinking
amber
Blinking
yellow
(f
Paper jammed
between the path
d th ff t
messages message LED LED Description
Table 18. Paper jams in the Stacker
Control panel
messages
Event
log error
message
User
LED
Service
LED Description
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
73/84
Hardware Malfunctions
Stkr: Detach
and Clear Jam
(continued)
13.12 23or
13.22 23
Blinkingamber
Blinkingyellow
(four
blinks)
Paper stopped andjammed in the
offset module
messages message LED LED Description
Table 19. Hardware malfunctions in the Stacker
Control panel
messages
Event
log error
message
User
LED
Service
LED Description
l Stkr: Call
Service
l Stkr:
Error 06
l 66.12.33
or66.22.33
Output
device
failure
66.12.33
or
66.22.33
Solid
amber
Blinking
red
(six blinks)
The controller PCA
is damaged.
-Or-
There is a RAMerror.
l Stkr: Call
Service
lStkr:
Error 06
l 66.12.34
or66 22 34
66.12.34
or
66.22.34
Solid
amber
Blinking
red
(six blinks)
The controller PCA
is damaged.
-Or-
There is an
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
74/84
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
75/84
Parts and diagra
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
76/84
5How to use the parts lists and
The figures in this chapter illustrate the major ass3,000-Sheet Stapler/Stacker and HP 3,000-Sheet following an exploded assembly diagram lists the designator, the associated part number for the itemof the part.
Parts that have no reference designator or part nuand cannot be ordered through Product Support D
Ordering parts
All standard part numbers listed are stocked and cHPs Product Support Division Materials.
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
77/84
l
Hewlett-Packard Co.Product Support Division Materials8050 Foothills Blvd.Roseville, CA 95678Parts Direct Ordering: 800-227-8164 (U.S. on
l Hewlett-Packard Co.Product Support Division Materials
Wolf-Hirth Strasse 33D-7030 Boblingen, Germany(497031) 14-2253
You can also contact Hewlett-Packard in the U.S. find out part numbers for the products. Contact a
Coordinator for other local phone numbers.
Refilling the stapler
Staples cartridges are available through a local auIn the U.S., you can find a dealer near you (or if yotemporarily out of stock) by calling the HP Custom
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
78/84
temporarily out of stock) by calling the HP Custom
Center at 800-752-0900.
When you order refill staples, you receive three steach staple cartridge contains 5,000 staples. The ordering staples cartridges is C4791A.
Ordering staples cartridgesThe staples cartridges can be ordered from Hewlefollowing phone numbers:
l U.S.: 800-538-8787
l Canada: 800-387-3154Toronto: 516-671-8383
l United Kingdom: 0734-441212
l Germany: 0130-3322
Contact a local HP Parts Coordinator for other loc
5
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
79/84
7
1
4
2
3
Bins and covers
Table 20. Bins and covers
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
80/84
Reference Description P1 Front cover C
2 Foot cover C
3 Stapler bin (for Stapler/Stacker)
Stacker bin (for Stacker)
C
C
4 Face-up bin C5 Back cover C
6 Stapler door assembly with label (for Stapler/
Stacker)
Stacker door assembly (for Stacker)
C
C
7 Controller PCA cover (with label) (for Stapler/
Stacker)Controller PCA cover (with label) (for Stacker)
C
C
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
81/84
17
18
22
19
21
9
8
16
15
20
Internal assemblies
Table 21. Internal assemblies
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
82/84
Reference Description P8 LED PCA C
9 Flipper assembly C
10 Flipper ribbon cable C
11 Stapler (applies only to Stapler/Stacker) C
12 Stapler refill housing C
13 Carriage assembly (applies only to Stapler/Stacker) C
14 Attachment assembly (rod, bracket, cables) C
15 Adjustable caster C
16 Stationary caster C
17 Power supply C
18 Stapler controller PCA (for Stapler/Stacker)
Stacker controller PCA (for Stacker)
C
C
19 Offset module (for Stacker) C
20 Accumulator assembly (for Stapler/Stacker) C
21 Interlock C
22 Safety switch assembly C
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
83/84
7/31/2019 LJ 8000_Mopier 240 3000-Sheet Stacker_Stapler SM
84/84
*C4788-90904*
*C4788-90904*C4788-90904
Copyright 1999Hewlett-Packard Co.Printed in USA 1/99
Manual Part No.
C4788-90904
Printed on at least50% Total Recycled Fiber withat least 10% Post-Consumer Paper