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NHS NORTH WEST CHESHIRE AND MERSEYSIDE WORKFORCE UPDATE [email protected]

[email protected]. Mike Burgess [email protected]

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Page 2: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

WORKFORCE STRATEGY

Mike Burgess

[email protected]

Page 3: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

LETB UPDATE

1 LETB in the North West with 3 local workforce and education groups as per current geography

Largest in NHS England, strong ability to influence on the national stage

LETB will need to go through authorisation Focus on progressing the MPET Investment plan, 5 year

workforce development plan, and authorisation criteria Recruitment of the LETB Managing Director Workforce and Education staff / Deaneries transferring to

Health Education England to support the LETB HEE website http://healtheducationengland.dh.gov.uk/ LETB information on eWIN https://northwest.ewin.nhs.uk/

Page 4: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

Workforce Plans 2012/13 – 2017/18

Current refresh of workforce plans out in the system with deadline of 21st September 2012

The refresh covers update to multi-faceted narrative across 8 domains and a workforce risks / issues and mitigating actions paper

The coverage is inclusive of all NHS workforce and includes primary and community care, public health and other sectors where information is available.

Utilisation of the three workforce planning and modernisation networks across Greater Manchester, Cumbria and Lancashire and Cheshire and Merseyside

Page 5: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

Workforce Assurance and Patient Safety

The national drive by the Department of Health and workforce leaders group (WLG) for workforce assurance

Plans need to be signed off CE, Director of Nursing and Medical Director

Workforce and patient safety links report included with packs issued to providers and commissioners

Workforce assurance matrix available to download from eWIN

Plans to be tested against a single assurance process integrating finance, activity, patient safety, clinical safety and performance metrics

The eWIN system allows providers to benchmark their workforce against other providers along QIPP indicators, priority areas and use knowledge management and best practice to implement changes.

Purchasing the National Workforce Assurance Tool for Providers

Plans / training / implementation been drawn together

Officially launched via HRDs and LETB in next quarter (Sept – December 2012)

SubmissionWorkforce Demand spreadsheet

Workforce Risks / Issues / Actions report

(Optional) Workforce Narrative refresh

Close of Play Friday 21st September 2012

Page 6: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

Workforce Assurance

Page 7: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

THE WORKFORCE ASSURANCE FRAMEWORK

• The Workforce Assurance Framework is a method for achieving system assurance that the planned and available workforce can deliver safe and quality services.

• Identify current workforce issues and is an early warning system when reviewing projected workforce changes

• Reflects the key lines of enquiry agreed by the DH Operations Board1

1 – Key lines of enquiry referenced in DH KLOE on Safety and Quality Assurance of Workforce Changes

Page 8: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

THE NEED FOR A ROBUST SYSTEM TO SUPPORT WORKFORCE ASSURANCE

• Much of the data collected is currently retrospective and not forward looking

• Process, dashboards and metrics collected are different in different regions

• Individual indicators are often looked at in silos

• Current processes are not supported by robust statistical analysis

• Current processes are labour intensive as mainly manual processes

• Currently workforce plans go backwards and forwards between Trusts and Assurers, increasing timescales / tensions

Current Challenges• The tool will use trend data to project

how the picture might change over time which can then be compared to actual performance

• Good practice adopted consistently across Trusts and regions with a collation of all existing metrics

• Enables consideration of the importance of interrelationship between indicators and triangulation of workforce, activity and finance

• Assurance processes underpinned by detailed information base and statistical analysis including detailed literature review

• Automation reduced manual data manipulation and handling burden

• Greater visibility of assurance expectations between Trusts and Assurers – a shared tool that can be also be used by individual Providers

Solutions from the tool

Expertise from 10 SHAs and the Department of Health have been drawn upon to support system design and to address the current limitations associated with attempting workforce assurance using static data and manual processes. The key challenges identified by this group in relation to workforce assurance and the related desired benefits of the system are detailed below:

Page 9: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

HOW WE ARE APPROACHING ASSURANCE

What is different?

• A systematic approach enabling rigorous, structured evaluation

• A statistically robust underpinning for assurance analysis

• Analysis of correlation and relationships between triggers

• Thresholds for triggering

• Escalation routines to enable consideration of escalation in structured

Our different approach creates a different conversation about assurance:

This enables you to

• Create and drive top table discussions

• Changes the nature of assurance engagement with Trust Boards and Management Teams

• Call on robust evidence and analysis as support for key decision making

• Take a more integrated approach to assurance activities

• Justify decisions

Page 10: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

UNDERLYING PRINCIPLES OF THE TOOL1. Effective workforce assurance is a critical component of

helping ensure the ongoing efficient and effective delivery of services across the NHS system.

2. Organisations should be supported to be rigorous in their self assurance processes, to improve outcomes and reduce the need for external assurance.

3. By using data appropriately, users can be supported to make better assurance decisions. This is a decision support tool, not a decision making tool.

4. Consistent high levels of assurance across regions.

5. Considers a cross section of demand, activity, quality, finance and service information rather than considering workforce alone.

6. Balances forward looking assessments with previous performance: i.e. Historic dashboards are a useful input but do not tell the whole story.

7. To minimise effort, Nationally available data will be used wherever possible to reduce the administrative burden.

8. Differences in data quality and availability need to be allowed for and highlighted within the system.

9. Throughout the life of the tool, the system will be actively managed so that as new national datasets become available each period they are uploaded into the tool.

Fundamental Tenets

WorkforceAssurance in

Practice

Data usage

Page 11: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

WHAT IS THE TOOL INTENDED FOR?

The Tool IS intended to provide:

The workforce element that will link with wider system level assurance

Triangulation between workforce, activity and finance data

A national platform to workforce assurance that can be adapted as appropriate for each SHA

Best practice approach that is built on existing published literature

An approach that recognises that assurance criteria will change and be refined over time

The Tool IS NOT intended to be:

A tool to publish information

A performance management tool

A data collection tool; existing data is used

A directorate, divisional and professional assurance tool as other resources are available for this

Page 12: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

My Analysis My ResourcesMy Actions

OrganisationDashboard

MetricDashboard

Help

Workforce Assurance Portal

My Flags

The Workforce Assurance Portal

My QualitativeIndicators

My Plans

My Threads

My Notes

My Assurance Logs

Supporting Materials

Community

Data Sources

FAQ

Workforce Dictionary

The key components that people use within the portal are illustrated in the table below:

Page 13: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

13

Indicators, Metrics and Thresholds

Workforce

Staff :bed ratios

Staff Type ratios

Staff : Activity Ratios

HV against target

Workforce productivity Skill Mix

Turnover and

RedundancyRetention Temporary

StaffNew

StartersStaff

Diversity

Management numbers

Admin and management:

non admin staff

Clinical: non-clinical staff

Number of consultants/

registrars (FTE) per 10,000 bed

days

Number of qualified nursing,

midwifery and HV staff (FTE)

per 10,000 bed days

Future Staff

Supply

Absence Ratio

Absence by Type

Midwife: birth ratio

MH Consultants: population

Number midwives

acute: community

GP: population

Number of health visitors

HV FTEs: Children under

5

NHS Productivity (output and

quality adjusted)

Number of staff in agenda for

change in bands 1-4 as %

total

Total nursing staff bands 1-4:

5-6

Total nursing staff in bands 5-

6: 7+

Ratio non medical band

7+: non medical 1-6

Turnover excluding

transfers and temporary staff as

% total FTEs

Number of vacancies> 3 months by department

Redundancy Numbers as %

total FTE

Number staff expected to retire

in next 5 years

GP vacancies

Total FTE as % previous year

Total FTE as % level 3 years

ago

New Starters within the last

12 months

Staff gender ratio

Ethnicity

Clinical staff gender ratio

Non-clinical staff gender

ratio

% of staff that are temporary-

Doctors

% of staff that are temporary-Nursing Staff

% of staff that are temporary-Support Staff

Absence ratio as % of total

FTE

% Absence by type

% Sickness by type

Number junior doctors as % total Clinical

staff

Number student nurses

as % total clinical staff

Amount spend on education, training and

research as % total revenue

Denotes a GP –related metric

: denoted a ratio

Target ValueIntervals from Target Value

Intervals from Target ValueIntervals from Target Value

Scale

Range

Med riskHigh risk

Lower riskMed risk

Med riskHigh risk High risk

Lower risk

Metric e.g. Midwife: birth

ratio

An indicator could be the number of midwives, or the number of births. The data from these indicators is used to create different metrics.

The metric will be assigned a risk level depending on the threshold. Some thresholds are scales where one extreme is good and the other is bad. Other thresholds are ranges where there is an ideal level and anything either side increases risk. In our example a threshold would be a scale, and less than e.g. 3 midwives per birth is ‘high risk’.

Indicator• The base level of data used to make metrics• This data comes from various source data setsMetric• Metrics display information about an aspect related

to workforce• Metrics can also be direct (taken directly from one

indicator) or compound (calculated by combining more than one indicator)

Threshold• The threshold is the level at which metrics turn

green, amber or red, indicating the risk associated with each metric

• The threshold is different for each metric and based on the value needed for them to be considered high risk, and turn red, or low risk, and turn green

• The threshold can take the form of a scale or range

Example: Indicators, Metrics and Thresholds

Page 14: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

Assurance against plan

Safety InfectionsPreventativeFinance

Organisational Workforce Profile

Staff Experience

Workforce

Staff Experience

Patient Satisfaction

Assurance of plan

Patient Experience

Cdifficile Mortality

MRSAMonitor Risk

Ratings

Incident Reporting

Mortality

Preventative

Finance

Planned workforce

spend

Workforce

Planned Workforce Numbers

Planned Workforce:

Activity Ratios

Planned Stability and

Absence

Activity

Planned hospital

attendances

Education and Appraisals

Staff Appraisals

Planned Time Spent

Activity

Planned Temporary

Staff

Activity

Length of Stay

Bed Occupancy

Mental Health

Time Soent

Cancelled Operations

Hospital Measures

Maternity Measures

Finance Workforce

Workforce Spend

Workforce: Activity Ratios

Skill Mix

Temporary Staff

Workforce Numbers

Stability and Absence

PROMsMedication Incidents

Workforce spend against

Plan

Workforce Numbers

against Plan

Workforce: Activity Ratios against Plan

Stability and Absence

against Plan

Hospital attendances against Plan

Time Spent against Plan

Temporary Staff against

Plan

PCT Cluster Metrics

GP Surgeries

Immunisation Rates

Incidents

Prevention

Overall Assessment

The Assurance Map

There are 4 assurance groups, 3 are based on data and are shown below, the 4th is based on qualitative data. Each of the 3 groups below contains trigger groups, triggers, and below each of these are the metrics.

Page 16: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

NORTH WEST PERFORMANCE – 2011/12

The North West target for Mar-13 health visitors is 1489.0 FTE (1463.0 is the absolute minimum required)

The Jul-12 ESR downloads show the current North West performance.

Totals by PCT Cluster Mar-12 Apr-12 May-12 Jun-12 Jul-12 Gap (ESR) (ESR) (ESR) (ESR) (ESR) to Mar-13 at Jul-12 Lancashire 318.61 315.59 314.89 311.73 312.92 -25.04 Gtr Manchester 533.79 539.49 541.70 516.30 515.39 -61.50 Cheshire 214.10 214.92 216.07 216.84 215.72 -15.32 Cumbria 74.73 76.91 78.43 76.21 76.74 -1.90 Merseyside 255.79 256.74 249.63 244.79 244.98 -19.79 TOTAL 1397.02 1403.64 1400.72 1365.87 1365.76 -123.56 TOTAL (inc Other Providers) 1410.63 1419.06 1415.10 1380.26 1381.17 -108.67

NOTE: ESR cluster figures for Jul ESR have been calculated using proxy figures for the four divisions in Bridgewater, based on the July manual returns.

Page 17: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

NHS OPERATING PLANS: NORTH WEST

2011/12 2012/13 2013/14 2014/151350

1450

1550

1650

1750

1850

1386

1463

1648

1832

Health Visitors: North West Growth Targets

Original Targets Revised Targets

Full T

ime E

quiv

ale

nts

Page 18: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

PRECEPTORSHIP REPORTING

• Trust will be paid a preceptorship fee for all newly employed Health Visitors who are new to the profession and joined the trust from September 2012.

• Payments will be quarterly and based on numbers collected directly from trusts on a quarterly basis. The collection will form a ’bolt-on’ to the health visitor manual collection

• Numbers for September (Q2) will be collected in October and payments will be made to trust in December (Q3)

Page 19: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

HEALTH VISITOR WORKING GROUP

• Inaugural meeting on the 25th September at Piccadilly Place

• Group will look at improving Health Visitor workforce information and sharing of Health Visitor strategies and modelling tools

• Target audience: Workforce Analysts, HR Managers, HV Service Leads

• To register or for more information:• https://northwest.ewin.nhs.uk/knowledge/resource/650/Health-Visiting-

Working-Group-Call-for-participants

Page 20: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

SCHOOL NURSING WORKFORCE AUDIT

• Manual collection coordinated by Macaila Finch (SHA)

• Deadline for completion was 24th August (snapshot as at 1st August 2012)

• Work is underway to complete an analysis of the current school nursing service in the North West.

Page 23: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

DATA QUALITY UPDATEo Acute and mental health trust in England data quality results

published in Health and Social Care Information Centre report: o Available on HSCIC here or eWIN

o Woven report ex-employees validation limited to leavers since 1st July 2012

o Woven report GMC/GDC registration validation been corrected. Scores might have changed but are now correct

o Emphasis on putting in place strong data collection & validation processes remains

o Would a data quality summary page in eWIN be useful?

Page 24: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

DATA QUALITY UPDATE – NORTH WEST SCORE

• NW retained first place Dec ‘11 to Aug’12

• Error count increased by 3,060 (24.0%) errors Jul-Aug

• Error count reduced by 28,462 (64.3%) errors Sep11-Aug12

SHA Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 RankPosition from previous month

NHS East Midlands 6,230 6,360 6,640 6,710 6,725 6,750 6,950 6,970 7,180 7,320 7,825 7,175 10 ↓NHS East of England 6,220 6,410 6,430 6,660 6,790 6,880 7,030 7,055 7,105 7,140 7,480 7,180 9 ↑NHS London 6,360 6,445 6,510 6,735 6,845 6,935 7,130 7,200 7,230 7,265 7,885 7,290 8 →NHS North East 7,425 7,585 7,650 7,945 7,990 8,135 8,210 8,430 8,545 8,555 8,850 8,460 4 ↓NHS North West 7,375 7,480 7,795 8,195 8,540 8,785 9,095 9,160 9,240 9,415 9,490 9,190 1 →NHS South Central 7,290 7,390 7,580 7,660 7,960 8,060 8,005 8,160 8,115 8,145 8,415 8,250 6 →NHS South East Coast 6,695 6,835 7,140 7,485 7,960 8,185 8,415 8,440 8,465 8,455 8,710 8,370 5 →NHS South West 7,595 7,835 8,055 8,320 8,515 8,580 8,740 8,800 8,905 8,960 9,255 8,900 2 →NHS West Midlands 6,920 6,875 7,185 7,395 7,510 7,580 7,660 7,715 7,625 7,685 8,205 7,885 7 →NHS Yorkshire and Humber 7,360 7,505 7,425 7,745 8,000 8,045 8,175 8,345 8,445 8,495 8,750 8,560 3 ↑

Aug-1

1

Sep-

11

Oct-1

1

Nov-1

1

Dec-1

1

Jan-

12

Feb-

12

Mar-1

2

Apr-1

2

May-1

2

Jun-

12

Jul-1

2

Aug-1

20

5000

10000

15000

20000

25000

30000

35000

40000

45000

50000

4098044267

41183

36279

3034026591

20428193891903315430

1274515805

NORTH WEST TOTAL ERROR COUNT

Page 25: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

DATA QUALITY UPDATE – PRIORITY AREASTOTAL ERROR COUNT

QUERY ID Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12Month Change % Change

ALL 40980 44267 41183 36279 30340 26591 20428 19389 19033 15430 12745 15805 3060 24.0%

ACTIVE EMPLOYEES

QUERY ID Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12Month Change % Change

7.1 507 571 506 385 333 340 270 229 416 417 424 572 148 34.9%16.1 6893 7533 6952 5878 4017 3103 2681 2498 2016 1826 1715 1918 203 11.8%19.1 6888 7525 6932 5850 4023 3119 2704 2474 2030 1872 1748 1936 188 10.8%31.1 8460 9385 8430 6565 5234 4011 3552 3376 3539 2131 2085 2401 316 15.2%40.1 6426 6692 6277 6139 5862 5215 4364 4184 4388 4031 3999 4243 244 6.1%

ASSIGNMENTS

QUERY ID Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12Month Change % Change

2.1 4536 4454 3998 3958 3847 3859 1178 1265 1491 1473 1291 1555 264 20.4%9.1 209 199 195 121 99 98 55 55 53 56 52 52 0 0.0%9.2 72 65 62 32 15 18 7 16 10 13 10 7 -3 -30.0%9.3 254 249 10 10 10 9 10 10 13 13 12 11 -1 -8.3%9.4 256 251 24 23 22 21 21 21 17 15 15 18 3 20.0%9.5 8 7 7 8 7 6 1 1 1 1 105 51 -54 -51.4%9.6 6 5 4 4 2 1 1 1 1 1 112 50 -62 -55.4%

EX-EMPLOYEES

QUERY ID Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12Month Change % Change

30.1 3952 5218 5208 5312 5165 5160 4032 3759 3480 2142 10 648 638 6380.0%33.1 192 274 294 268 274 261 310 325 326 287 6 64 58 966.7%

Page 26: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

DATA QUALITY UPDATE – HIGH IMPACT PRIORITY AREAS

Destination on Leaving is blank – no longer a high impact error

New % baselines established for five high impact errors

40.1 Recruitment Source is Blank: 31.4% of total errors

19.1 Sexual Orientation is Blank: 13.7% of total errors

31.1 Disability is Blank: 16.4% of total errors

16.1 Religious Belief is Blank: 13.5% of total errors

2.1 Area of Work is Blank: 10.1% of total errors

Five high impact areas account for 85% of total errors

Page 27: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

DATA QUALITY UPDATE

Two organisations in the North West in August 2012 had maximum scores of 10,000

Halton And St Helens PCT Calderstones Partnership NHS Foundation Trust

Page 28: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

DATA QUALITY UPDATE: FINAL SCORE C&MCURRENT MONTH AUGUST 2012Sub-Region Trust Final Score Regional Rank Rank Previous Month Rank Change From

Previous MonthC&M Halton And St Helens PCT 10000 1 39 ↑C&M Liverpool Women's NHS Foundation Trust 9995 3 1 ↓C&M Western Cheshire PCT 9990 5 3 ↓C&M 5 Boroughs Partnership NHS Foundation Trust 9910 11 9 ↓C&M Mid Cheshire Hospitals NHS Foundation Trust 9870 13 14 ↑C&M Cheshire And Wirral Partnership NHS Foundation Trust 9840 15 23 ↑C&M Central And Eastern Cheshire PCT 9790 17 21 ↑C&M Wirral Community NHS Trust 9690 20 6 ↓C&M Southport And Ormskirk Hospital NHS Trust 9690 20 15 ↓C&M Knowsley PCT 9680 24 30 ↑C&M Countess Of Chester Hospital NHS Foundation Trust 9550 28 21 ↓C&M Clatterbridge Cancer Centre NHS Foundation Trust 9425 30 28 ↓C&M Liverpool Community Health NHS Trust 9400 33 54 ↑C&M East Cheshire NHS Trust 9345 34 27 ↓C&M Warrington And Halton Hospitals NHS Foundation Trust 9195 36 32 ↓C&M Liverpool PCT 9130 37 46 ↑C&M Warrington PCT 8925 42 50 ↑C&M Wirral University Teaching Hospital NHS Foundation Trust 8705 47 34 ↓C&M St Helens And Knowsley Hospitals NHS Trust 8440 49 24 ↓C&M Walton Centre NHS Foundation Trust 8335 50 51 ↑C&M Alder Hey Children's NHS Foundation Trust 8150 51 53 ↑C&M Royal Liverpool And Broadgreen University Hospitals NHS Trust 8085 52 41 ↓C&M Liverpool Heart And Chest NHS Foundation Trust 7960 53 44 ↓C&M Sefton PCT 7790 55 52 ↓C&M Aintree University Hospital NHS Foundation Trust 7690 56 45 ↓C&M Wirral PCT 6960 60 58 ↓C&M Mersey Care NHS Trust 5140 65 63 ↓

Page 29: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

DATA QUALITY UPDATE: ERROR COUNT C&MCURRENT MONTH AUGUST 2012

Sub-Region Trust Total Errors Total Errors Previous Month

Month Change

C&M Halton And St Helens PCT 0 4 -4C&M Liverpool Women's NHS Foundation Trust 1 0 1C&M Western Cheshire PCT 1 1 0C&M Knowsley PCT 2 2 0C&M Liverpool PCT 4 3 1C&M Warrington PCT 4 5 -1C&M Central And Eastern Cheshire PCT 5 1 4C&M Wirral Community NHS Trust 6 1 5C&M 5 Boroughs Partnership NHS Foundation Trust 9 10 -1C&M Wirral PCT 14 16 -2C&M Sefton PCT 27 25 2C&M Mid Cheshire Hospitals NHS Foundation Trust 35 25 10C&M Clatterbridge Cancer Centre NHS Foundation Trust 46 39 7C&M Cheshire And Wirral Partnership NHS Foundation Trust 48 45 3C&M Southport And Ormskirk Hospital NHS Trust 144 51 93C&M Liverpool Community Health NHS Trust 149 310 -161C&M Walton Centre NHS Foundation Trust 219 214 5C&M Countess Of Chester Hospital NHS Foundation Trust 220 119 101C&M Liverpool Heart And Chest NHS Foundation Trust 235 166 69C&M Alder Hey Children's NHS Foundation Trust 348 330 18C&M Warrington And Halton Hospitals NHS Foundation Trust 386 163 223C&M East Cheshire NHS Trust 466 104 362C&M Wirral University Teaching Hospital NHS Foundation Trust 601 283 318C&M Aintree University Hospital NHS Foundation Trust 626 263 363C&M Royal Liverpool And Broadgreen University Hospitals NHS Trust 810 483 327C&M St Helens And Knowsley Hospitals NHS Trust 1012 200 812C&M Mersey Care NHS Trust 2496 2409 87

Page 30: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

ACCESSING EWIN REPORTShttps://northwest.ewin.nhs.uk/benchmarking Select QIPP Dashboard

Page 31: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

ACCESSING EWIN REPORTShttps://northwest.ewin.nhs.uk/benchmarking

Navigate to the Woven Data Quality Reporting “speed-o-meter” and select graph

Page 32: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

ACCESSING EWIN REPORTShttps://northwest.ewin.nhs.uk/benchmarking

• 4 data reports are available and a data guidance page

• All reports can be exported to PDF• Demo WebExes can be set up on request

[email protected]

Page 33: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

Liz Thomas

Senior Programme Manager, Workforce Strategy

[email protected]

0161 625 7793

Page 35: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

EWIN CURRENT AND PENDING PROJECTS QIPP Dashboard Review

Health Visitor Working Group / Priority Dashboard Review

Knowledge Exchange Redesign

Equality and Diversity Proposal

Health and Well-Being Homepage & Dashboard

eWIN Research Project

Page 36: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

EWIN: QIPP DASHBOARD REVIEW

QIPP Dashboards developed to assist NHS organisations identify efficiencies and savings

Twelve metrics for review

Functionality and design for review

Meeting 2nd October, 11am-1pm at NHS North West

Contact [email protected] / 0161 625 7793

Page 37: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

EWIN: HEALTH VISITOR WORKING GROUP To facilitate collaborative working

between Health Visiting workforce leads and service leads

Motivate competition and challenge complacent operations

To define reporting methods on eWIN in respect of Health Visitors

To share Health Visitor workforce planning tools/strategies

To produce the redesigned Health Visitor workforce dashboards

Meeting 25th September, 12-1.30pm at NHS North West

Contact [email protected] /

0161 625 7774

Page 38: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

EWIN: KNOWLEDGE EXCHANGE REDESIGN

To make the Knowledge Exchange search clearer and easier to use

Stage 1 produced a single search bar which displays results

Results can be filtered as required

Stage 2 discusses the requirements of an Advanced Search function

Contact [email protected] / 0161 625 7285

Page 39: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

EWIN EQUALITY AND DIVERSITY PROPOSAL

Produce automated reports to support EDS requirements and CQC equality prompts

Support production of annual equality data publication

Provide organisational data and benchmarking data

Assist in developing analysis skills within the E&D community

Meeting 19th September, 12-1.30pm at NHS North West

Contact [email protected] / 0161 625 7793

Page 40: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

EWIN HEALTH AND WELL-BEING PAGE AND DASHBOARD

Health and well-being homepage coming soon

Potential to develop data dashboard based on ESR Data Warehouse sickness reasons data

Days Lost by Sickness Absence Reason

Days Lost Per Quarter Average FTE

Average Length of Absence Incidence by Long/Short Term

Call for participants will be released in October

Contact [email protected] / 0161 625 7793

Page 41: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

EWIN RESEARCH PROJECT Conducting interviews with eWIN users

Inform eWIN team’s strategic planning

Contacting primary care representatives

Developing links with HEIs and academic research hubs

Page 42: Liz.thomas@northwest.nhs.uk. Mike Burgess Mike.burgess@northwest.nhs.uk

Liz Thomas

Senior Programme Manager Workforce Strategy

[email protected]

0161 625 7793