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Medicare news for HMSA Akamai Advantage (PPO) members Winter 2019 What’s Inside New Year, Better You Move More for Less It’s Nice with Rice Your life is a journey. And no matter what path you take, you can feel confident knowing we’re here for you and your health for life. Your HMSA Akamai Advantage plan gives you all the benefits of Original Medicare and so much more. Quality care. See specialists and other providers who put you at the center of your care. Convenient access. Get the care you need at a location near you or via the internet with HMSA’s Online Care ® . Preventive services. Get annual wellness visits at no cost to stay on top of your health. Vision. Routine eye exams, eyeglasses, and contact lenses are part of your health plan benefits. (Not included in HMSA Akamai Advantage Dual Care and employer group plans.) Peace of mind while traveling. You’re covered for urgent or emergency care services on the Mainland and worldwide.* Learn more at hmsa.com/advantage. * HMSA Akamai Advantage Dual Care plan members receive emergency care benefits on the Mainland, but not in another country. HMSA IS HERE FOR YOU H3832_4009_8750_65839_C AmericanWell ® is an independent company providing hosting and software services for HMSA’s Online Care platform on behalf of HMSA. Live W ell with HMSA

Live Well with HMSA · plans earned a 4.5 overall star rating out of 5 stars from the Centers for Medicare & Medicaid Services. The rating reflects how well our plans perform based

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Page 1: Live Well with HMSA · plans earned a 4.5 overall star rating out of 5 stars from the Centers for Medicare & Medicaid Services. The rating reflects how well our plans perform based

Medicare news for HMSA Akamai Advantage (PPO) members Winter 2019

What’s InsideNew Year, Better You

Move More for Less

It’s Nice with Rice

Your life is a journey. And no matter what path you take, you can feel confident knowing we’re here for you and your health for life.

Your HMSA Akamai Advantage plan gives you all the benefits of Original Medicare and so much more.

Quality care. See specialists and other providers who put you at the center of your care.

Convenient access. Get the care you need at a location near you or via the internet with HMSA’s Online Care®.

Preventive services. Get annual wellness visits at no cost to stay on top of your health.

Vision. Routine eye exams, eyeglasses, and contact lenses are part of your health plan benefits. (Not included in HMSA Akamai Advantage Dual Care and employer group plans.)

Peace of mind while traveling. You’re covered for urgent or emergency care services on the Mainland and worldwide.*

Learn more at hmsa.com/advantage.

* HMSA Akamai Advantage Dual Care plan membersreceive emergency care benefits on the Mainland, butnot in another country.

HMSA IS HERE FOR YOU

H3832_4009_8750_65839_CAmericanWell® is an independent company providing hosting and software services for HMSA’s Online Care platform on behalf of HMSA.

Live Well with HMSA

Page 2: Live Well with HMSA · plans earned a 4.5 overall star rating out of 5 stars from the Centers for Medicare & Medicaid Services. The rating reflects how well our plans perform based

Dear HMSA Member,Every year seems to move quicker than

the last. The holidays went by like a flash and we’re already up and running into a new year. It’s a time for fresh beginnings and to set new goals.

Whether it’s exercising more, managing stress, or getting recommended health

screenings, you can count on HMSA to help you achieve your goals. Your HMSA Akamai Advantage plan gives you access to programs and resources to care for your health and well-being throughout the year.

In this newsletter, you’ll learn more about how you can make the most of your health plan. You can also get more information at hmsa.com/advantage. Or call or visit us to learn more—we’ll be happy to help you.

As each year passes, we should make the most of the time we have. We’ll continue working hard to provide you with the best health plan so you can stay healthy for yourself and your loved ones. It’s our promise, privilege, and commitment.

Mahalo,

Carrie A. NakamuraAssistant Vice PresidentMedicare Programs

2

ALOHA

2019

Page 3: Live Well with HMSA · plans earned a 4.5 overall star rating out of 5 stars from the Centers for Medicare & Medicaid Services. The rating reflects how well our plans perform based

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Find a DocLooking for a doctor?

Use our provider search on hmsa.com.

• On the home page,click Find a Doctor.

• Under Medicare,click HMSA AkamaiAdvantage (PPO andPPO SNP) then Search.

• Search by location,specialty, gender,location, andlanguages spoken.

Check the status section of your results to see if the doctor is accepting new patients.

Need help finding a doctor? Call or visit us. Our contact information is on the back of this newsletter.

HEALTH PLAN NEWS

2019 Medicare Star RatingHow do you know when your health plan is working hard for

you? You don’t have to look far for the answer. It’s in the stars.For 2019, HMSA Akamai Advantage® plans earned a 4.5 overall

star rating out of 5 stars from the Centers for Medicare & Medicaid Services. The rating reflects how well our plans perform based on affordability, access to care, and customer service.

Here at HMSA, we work hard to ensure that you receive the best health care possible. You can be confident knowing that you made the right choice and that we have your best interest at heart.

E Komo MaiFor 80 years, we’ve been part of Hawaii’s ohana from birth

through retirement. We’re here when you need us and will continue to be here for you. It’s our promise and our commitment to you.

If you have questions or need help with your health plan, you can always count on us. Want to know what health care services your plan pays for? Need help finding a doctor? We understand that navigating Medicare can be complicated. Our highly trained health plan experts can answer your questions and give you personalized service.

Call or visit us at an HMSA Center or office near you. Our contact information is on the back of this newsletter. You can also receive language interpretation at no cost.

We wish you all the best in 2019 and look forward to spending many more wonderful years with you.

Page 4: Live Well with HMSA · plans earned a 4.5 overall star rating out of 5 stars from the Centers for Medicare & Medicaid Services. The rating reflects how well our plans perform based

It’s in the cardsAt the doctor’s office and

can’t find your HMSA mem-bership card? You can view it from your mobile phone or tablet. Just log in to My Account on hmsa.com.

Don’t have a My Account? It’s fast and easy to sign up. Click Register and follow the instructions. It only takes a few minutes to create an account and link your plan.

Save with Mail OrderThe new year is a good time to evaluate your budget. One

way to cut your monthly expenses is to get your maintenance medications through the mail.

With mail order, you can get a 90-day supply of maintenance medications in the mail for less than the price you’d pay at a retail pharmacy. Maintenance medications are taken regularly for ongoing medical conditions such as heart disease, diabetes, and asthma.

Now that holiday spending is over, it’s time to save money. Here are some examples of how you can save with mail order:

Medication Tier Mail Order90-daysupply

Retail90-daysupply

Savings

atorvastatin (generic Lipitor®)

1 – Preferred Generic $4 $12 $8

donepezil(generic Aricept®)

2 – Generic $11 $33 $22

Januvia® 3 – Preferred Brand $90 $135 $45

These are copayments for 2019 HMSA Akamai Advantage Complete Plus and Standard Plus (PPO) plans. Please note that your costs may vary. Call the number below for exact costs. This isn’t a complete list of medications available by mail order.

Enroll in mail order today. Call 24 hours a day, seven days a week:

• Toll-free: 1 (855) 479-3659• TTY: 711

When you enroll in mail order, sign up for automatic refills so you don’t run out of medications.

Don’t have generic medications? Ask your doctor if changing your prescription to a generic medication is right for you.

Prescription drugs can be mailed to your home from the mail-order pharmacy. Mail-order prescriptions are usually delivered within 14 days after the pharmacy receives the order. If your drugs don’t arrive within 14 days, please call 1 (855) 479-3659 toll-free, 24 hours a day, seven days a week. For TTY, call 711. You can also call these numbers if you want to sign up for our optionalautomatic delivery program.

MEDICATIONS

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Page 5: Live Well with HMSA · plans earned a 4.5 overall star rating out of 5 stars from the Centers for Medicare & Medicaid Services. The rating reflects how well our plans perform based

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Medications Made Affordable

Taking medications prescribed by your doctor will help you manage your health condition. But paying for prescription drugs can take a big chunk out of your budget. If you have a hard time paying for the medications you need, see if you qualify for Extra Help.

With this program, Medicare can help pay for monthly premiums, annual deductibles, and coinsurance. You may qualify for Extra Help but won’t know until you find out.

Call Medicare at 1 (800) 633-4227 toll-free any time, any day. For TTY, call 1 (877) 486-2048 toll-free. You can also call the state Medicaid Office at 524-3370 on Oahu or 1 (800) 316-8005 toll-free on the Neighbor Islands.

Learn more. Visit hmsa.com/advantage and click Extra Help.

Managing PainDid you know that opioids can be highly

addictive? That’s why we encourage other forms of pain therapy first to see if they work just as well as an opioid. If an opioid is necessary, prescriptions will be limited to a seven-day supply for members who haven’t had a previous prescription within the last 90 days.*

If you’re in pain, we want to make sure your pain therapy is both safe and effective. Work with your doctor to see what kind of pain manage-ment is right for you.

* This limit doesn’t apply for cancer pain, palliative care,hospice, and long-term care.

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Page 6: Live Well with HMSA · plans earned a 4.5 overall star rating out of 5 stars from the Centers for Medicare & Medicaid Services. The rating reflects how well our plans perform based

FITNESS

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Move More for LessIs getting more exercise on your list of New Year’s resolutions?

Or maybe you want to continue your existing workout plan. With your HMSA Akamai Advantage health plan, you can

get a fitness center membership to a participating fitness center or select YMCA through Silver&Fit®. If you prefer to exercise at home, you can get up to two at-home fitness kits a year. Both options are available at no cost.

With the Silver&Fit program, you can also get:

• An online resource library with videos, articles,and more to help you live well.

• The Silver&Fit Connected!TM program to trackyour workouts with a wearable fitness device or app.*

• Health education materials in the mail or online.• The Silver Slate® newsletter every quarter either

by mail, email, or online.

Get moving in 2019. Here’s how to get started:

Online. Visit silverandfit.com. Phone. Call Silver&Fit at 1 (888) 354-4934 toll-free,

Monday through Friday, 8 a.m. to 5 p.m. For TTY, call 711.

Silver&Fit isn’t a benefit of the HMSA Akamai Advantage Dual Care plan and most employer group waiver plans. Check your Evidence of Coverage to see if Silver&Fit is a benefit of your plan.

The Silver&Fit program is provided by American Specialty Health Fitness, Inc., a subsidiary of American Specialty Health Incorporated (ASH). Silver&Fit, The Silver Slate, and Silver&Fit Connected! are trademarks of ASH and used with permission herein.

* Purchase of a wearable fitness device or application may be required andisn’t reimbursed by the Silver&Fit program.

Page 7: Live Well with HMSA · plans earned a 4.5 overall star rating out of 5 stars from the Centers for Medicare & Medicaid Services. The rating reflects how well our plans perform based

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HEALTH

Health Reminder ChecklistDo you only see your doctor when something’s wrong? Reg-

ular preventive screenings can help detect health problems early to prevent them from becoming serious. Ask your doctor if you’re due for these screenings in 2019:

Health screening All Men Women

Blood pressure √

Body mass index (BMI) √

Bone mass density √

Colorectal cancer √

Diabetes √

Prostate cancer √

Breast cancer √

New Year, Better You If you’re like most people, you probably made a New Year’s

resolution to improve your health. Whether you want to lose weight, stop smoking, or lower stress, we can provide you with the resources and support you need throughout the year. You’ll have access to nurses, dietitians, and health educators at little or no cost to help you manage chronic health conditions or make simple lifestyle changes.

Request a free copy of our well-being resources brochure today. Call 948-6930 on Oahu any day, any time. Leave your name, mailing address, and phone number. We’ll mail you a brochure so you can get started with a new you in the new year.

KAU KAU CORNER

Edamame RiceDress up plain rice at your

Super Bowl potluck or any day of the year with this quick, easy recipe.

Ingredients

3 cups brown or white rice

1 cup prepared (seasoned) nametake mushrooms

¼ cup ochazuke wakame furikake

1/3 lb. shelled frozen soy-beans, thawed

Instructions

Cook rice according to directions. Add mushrooms, furikake, and soybeans. Toss to combine.

Get more recipes at islandscene.com.

Page 8: Live Well with HMSA · plans earned a 4.5 overall star rating out of 5 stars from the Centers for Medicare & Medicaid Services. The rating reflects how well our plans perform based

P.O. Box 860Honolulu, HI 96808-0860

Important plan information.

PRESORTEDSTANDARD

U.S. POSTAGE PAIDHONOLULU, HIPERMIT NO. 6

Here for YouWe’re happy to provide you with personalized service:

Over the phoneSeven days a week 8 a.m.–8 p.m.

948-6000 on Oahu.1 (800) 660-4672 toll-free

on the Neighbor Islands or U.S. Mainland.TTY users, call 711.

In personVisit one of our HMSA Centers with convenient evening and Saturday hours:

HMSA Center @ Honolulu 818 Keeaumoku St. Monday–Friday, 8 a.m.–6 p.m. Saturday, 9 a.m.–2 p.m.

HMSA Center @ Pearl City Pearl City Gateway 1132 Kuala St., Suite 400 Monday–Friday, 9 a.m.–7 p.m. Saturday, 9 a.m.–2 p.m.

HMSA Center @ Hilo Waiakea Center 303A E. Makaala St. Monday–Friday, 9 a.m.–7 p.m. Saturday, 9 a.m.–2 p.m.

You can also visit us at our offices Monday through Friday, 8 a.m.–4 p.m.:

Kailua-Kona office 75-1029 Henry St., Suite 301

Kahului office 33 Lono Ave., Suite 350

Lihue office 4366 Kukui Grove St., Suite 103

Visit hmsa.com/contact for a link to our holiday schedule.

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HMSA Akamai Advantage is a PPO plan with a Medicare contract. Enrollment in HMSA Akamai Advantage depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copay-ments, and restrictions may apply. Benefits or copayments may change on January 1 of each year.