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Live Communications Server 2005 Live Communications Server 2005 Overview Overview Eileen BrownEileen Brown
IT EvangelistIT Evangelist
Microsoft UKMicrosoft UK
http://blogs.msdn.com/eileen_brownhttp://blogs.msdn.com/eileen_brown
INF 251INF 251
Communication full of inefficienciesCommunication full of inefficiencies
Communication tag all too common (email, voice mail)Communication tag all too common (email, voice mail)
Workers physically separated by geography and time zoneWorkers physically separated by geography and time zone
Don’t know a person’s availability before trying to contactDon’t know a person’s availability before trying to contact
Difficult to automate real-time processes and notificationsDifficult to automate real-time processes and notifications
Connecting to other organizations is difficultConnecting to other organizations is difficult
Often requires costly third-party productsOften requires costly third-party products
Different organizations use different systemsDifferent organizations use different systems
Communication costs are highCommunication costs are high
Long-distance phone callsLong-distance phone calls
Email storage of messages and filesEmail storage of messages and files
Enterprise ChallengesEnterprise ChallengesProductivity and CostProductivity and Cost
Disconnected DataDisconnected Data
Disconnected ProcessesDisconnected Processes
Disconnected PlatformsDisconnected Platforms
Disconnected PeopleDisconnected People
Contractors Contractors
Customers Customers
Suppliers Suppliers
Partners Partners
EnterpriseEnterprise
Solutions Solutions
PC PC
TabletTablet
Laptop Laptop
PDA PDA
Email Email
LOB Apps LOB Apps
GroupGroup
Productivity Productivity
Legal DataLegal Data
PersonalPersonal
ProductivityProductivity
HRHR
ResearchResearch
Enterprise ChallengesEnterprise ChallengesManagement and SecurityManagement and Security
Managing infrastructure is costly and slowManaging infrastructure is costly and slow
Multiple IM clients to manage and support Multiple IM clients to manage and support
Remote Access and VPN’s costly and complexRemote Access and VPN’s costly and complex
Rising use of Email as file transfer requires more storageRising use of Email as file transfer requires more storage
Exposure to threatsExposure to threats
Public IM networks open to viruses, not secure, IP breachesPublic IM networks open to viruses, not secure, IP breaches
New regulations from NASD, SOX, SEC, HIPAANew regulations from NASD, SOX, SEC, HIPAA
Changing Communication MethodsChanging Communication Methods
38% of workers have at least one public IM 38% of workers have at least one public IM clientclient
20% of all enterprise users 20% of all enterprise users worldwideworldwide utilize utilize IM today, this number to grow to 80% of by IM today, this number to grow to 80% of by year-end 2008year-end 2008
20%20%
20042004 20082008
80%80%
Delivering Full Suite of CapabilitiesDelivering Full Suite of Capabilities
People-Driven Processes
Timely Access To Knowledge
Collaborative Work Space
Integrated Communications
Services
Presence
Instant Messaging
Web Conferencing
Alerts
Streaming Video
AV Conferencing
Team Workspaces
Document Workspaces
Versioning
Voicemail
Content Aggregation
Content Management
Enterprise Search
Document Collaboration
Finding People
Project Management.
Task Management
Workflow
Business ProcessAutomation
Discussions
Organizational Roles, Access Rights
Process-Based Forms
Tracking and Reporting
Process Design
LOB Integration
Extranet
MSFT Real-Time Collaboration VisionMSFT Real-Time Collaboration Vision
Integrated seamlessly into Integrated seamlessly into organizational infrastructureorganizational infrastructure
Universal availability across Universal availability across devices and networksdevices and networks
Intuitive, contextual Intuitive, contextual user experienceuser experience
Rich, presence-based Rich, presence-based multi-modal collaborationmulti-modal collaboration
Intuitive, integrated software and services that provide pervasive real-time collaboration
capabilities enabling people to work together more effectively
MSFT Real-Time Collaboration InvestmentsMSFT Real-Time Collaboration Investments
Microsoft Office Live Communications ServerMicrosoft Office Live Communications ServerIntegrated Communications platform Integrated Communications platform
Presence and instant messaging solutionPresence and instant messaging solution
Microsoft Office Live MeetingMicrosoft Office Live MeetingWeb conferencing and screen call solutionWeb conferencing and screen call solution
The Next Generation Live Communications Client The Next Generation Live Communications Client Integrated IM + Telephony client for information workersIntegrated IM + Telephony client for information workers
Other Microsoft C&C Investments:Other Microsoft C&C Investments:Windows, Exchange, Outlook, SharePoint, Smartphone, Windows, Exchange, Outlook, SharePoint, Smartphone, OneNote, MSNOneNote, MSN
End-UserValue
Intuitive in-context user Intuitive in-context user experienceexperience
Rich presence-based Rich presence-based multimodal multimodal communicationcommunication
Intuitive in-context user Intuitive in-context user experienceexperience
Rich presence-based Rich presence-based multimodal multimodal communicationcommunication
Any device, any placeAny device, any place
Increased productivityIncreased productivity
Any device, any placeAny device, any place
Increased productivityIncreased productivity
Developer
Value
IT Manager/
Service Operator
Value
Visualizing Integrated CommunicationsVisualizing Integrated Communications
Standards-based integrated Standards-based integrated communications platformcommunications platform
Rich APIs and Web Rich APIs and Web Parts/ServicesParts/Services
Development ToolsDevelopment Tools
Standards-based integrated Standards-based integrated communications platformcommunications platform
Rich APIs and Web Rich APIs and Web Parts/ServicesParts/Services
Development ToolsDevelopment Tools
Infrastructure Infrastructure simplification and simplification and consolidationconsolidation
Infrastructure Infrastructure simplification and simplification and consolidationconsolidation
Office Live Partner EcosystemOffice Live Partner EcosystemPlatform ExtensionsPlatform Extensions SolutionsSolutions Services Services
Multi-Party Voice / VideoMulti-Party Voice / Video
HygieneHygiene
Financial News / IMFinancial News / IM
Manufacturing / SCManufacturing / SC
Public IM ConnectivityPublic IM Connectivity ChatChat
Fax / SMSFax / SMS
Telephony / PBXTelephony / PBX
Integration w/ CRMIntegration w/ CRM
System IntegratorsSystem Integrators
Integrated ConferencingIntegrated Conferencing
E-LearningE-Learning
Session Session Border ControlBorder Control
Logging / Logging / ComplianceCompliance
Load BalanceLoad Balance
Backup / Backup / RestoreRestore
Web ClientWeb Client
AlertsAlerts Mobile ClientMobile Client
Live Communications Server 2005Live Communications Server 2005 Real-Time Collaboration Capabilities and Key BenefitsReal-Time Collaboration Capabilities and Key Benefits
Encryption and authenticationEncryption and authenticationLogging and ReportingLogging and ReportingMeet regulatory commitmentsMeet regulatory commitmentsHigher Availability, Fail OverHigher Availability, Fail OverData RecoveryData RecoveryScale to thousands of usersScale to thousands of users
Microsoft Office SystemMicrosoft Office SystemWindows Server SystemWindows Server SystemTeam Sites and PortalsTeam Sites and PortalsWindows Active DirectoryWindows Active Directory Exchange ServerExchange ServerSQL ServerSQL Server
Presence AwarenessPresence AwarenessText, Audio, Video, Text, Audio, Video, DataDataConnect with other Connect with other businessesbusinessesPublic IM networksPublic IM networksRemote UsersRemote Users
Make Decisions Make Decisions FasterFasterReduce email Reduce email storagestorageReduction in Reduction in VPN/RASVPN/RASReduce phone useReduce phone use
Technology Technology IntegrationIntegration
Reduce Reduce CostCost
Connect PeopleConnect People
Keep Data Safe and ManagedKeep Data Safe and Managed
StandardsStandardsBased (SIP)Based (SIP)Extensible Extensible API’sAPI’sPresence Presence enable enable applicationsapplications
Adding “Real-Time” to Microsoft OfficeAdding “Real-Time” to Microsoft OfficeEnabling Contextual CollaborationEnabling Contextual Collaboration
Presence in Outlook, Excel, Word, SharePoint and morePresence in Outlook, Excel, Word, SharePoint and more
Enabling higher productivity from users’ favorite applicationsEnabling higher productivity from users’ favorite applications
Adding “Real-Time” to Microsoft Adding “Real-Time” to Microsoft OfficeOfficeEnabling Contextual CollaborationEnabling Contextual Collaboration
Presence Information in Outlook 2003• Presence (LCS)• Free / Busy (Exchange)• Contact Information (AD)• Instant Message, Call or E-mail (LCS)Add to Outlook Contacts
• OL + Exchange
Adding “Real-Time” to Microsoft OfficeAdding “Real-Time” to Microsoft OfficeEnabling Contextual CollaborationEnabling Contextual Collaboration
Presence in SharePoint Portal Server and Windows SharePoint ServicesPresence in SharePoint Portal Server and Windows SharePoint Services
Presence Status
Custom TabsCustom Tabs
Audio/VideoAudio/Video
Application SharingApplication Sharing
Remote AssistanceRemote Assistance
NotificationsNotifications
PresencePresence
Instant MessagingInstant Messaging
WhiteboardingWhiteboarding
File TransferFile Transfer
Windows Messenger 5Windows Messenger 5Simple and familiar user experience integrates multiple session typesSimple and familiar user experience integrates multiple session types
LM IntegrationLM Integration
Enterprise AEnterprise A
User AUser A
Remote User Scenario (Without VPN)Remote User Scenario (Without VPN)Remote User Scenario (Without VPN)Remote User Scenario (Without VPN)
LCS 2005 LCS 2005 Access ProxyAccess Proxy
LCS LCS 20052005
User CUser C
User BUser B
User EUser E
User DUser DUser FUser F
•SIP over TLS tunneling via port 5061 or 443SIP over TLS tunneling via port 5061 or 443•No VPN required, authentication at the Access ProxyNo VPN required, authentication at the Access Proxy
LCS ClientLCS Client
Enterprise BEnterprise BEnterprise AEnterprise A
Live Communications Server 2005Live Communications Server 2005 ‘Direct’ Federation Between Organizations‘Direct’ Federation Between Organizations
Live Communications Server 2005Live Communications Server 2005 ‘Direct’ Federation Between Organizations‘Direct’ Federation Between Organizations
LCS LCS 20052005
LCS ClientsLCS Clients
LCS LCS 20052005
LCS ClientsLCS Clients
LCS 2005 LCS 2005 Access ProxyAccess Proxy
LCS 2005 LCS 2005 Access ProxyAccess Proxy
Manage connected environments to 2 or more organizationsManage connected environments to 2 or more organizations
Ability to specify shared certificates and user access Ability to specify shared certificates and user access
LCS 2005LCS 2005ClearinghouseClearinghouse
LCS LCS 20052005
Live Communications Server 2005Live Communications Server 2005’Clearinghouse’ Federation Automotive Industry Example)’Clearinghouse’ Federation Automotive Industry Example)Live Communications Server 2005Live Communications Server 2005’Clearinghouse’ Federation Automotive Industry Example)’Clearinghouse’ Federation Automotive Industry Example)
Automobile Automobile ManufacturerManufacturer
(LCS 2005 Enterprise)(LCS 2005 Enterprise)
LCS ClientsLCS Clients
Windshield Manufactu
rer
Tire Supplier
Audio Supplier
Central point of managementCentral point of management
Allows for enterprise to have ONE connection to clearinghouse vs. multiple connections to multiple Allows for enterprise to have ONE connection to clearinghouse vs. multiple connections to multiple organizations (Clearinghouse serves as router to other organizations)organizations (Clearinghouse serves as router to other organizations)
LCS 2005LCS 2005LCS 2005 LCS 2005
Access ProxyAccess ProxyLCS 2005 LCS 2005
Access ProxyAccess ProxyLCS 2005 LCS 2005
Access ProxyAccess Proxy
Public Instant Messaging ConnectivityPublic Instant Messaging ConnectivityWith MSN, AOL, Yahoo*With MSN, AOL, Yahoo*
Enterprise AEnterprise A
LCS LCS ClientClient
LCS LCS 20052005
LCS 2005 LCS 2005 Access ProxyAccess Proxy
SIP ProxySIP Proxy
LCS 2005 LCS 2005 Access ProxyAccess Proxy
LCS LCS ClientClient
LCS 2005 LCS 2005 Access ProxyAccess Proxy
*Licensing for Public IM network connectivity will be a separate charge. Details are TBD*Licensing for Public IM network connectivity will be a separate charge. Details are TBD
A top customer-requested scenario A top customer-requested scenario
Brings together corporate IM and public IMBrings together corporate IM and public IM
No 3rd party gateways/software requiredNo 3rd party gateways/software required
One desktop clientOne desktop client
LCS LCS ClientClient
Remote Remote UsersUsers
Access ProxyAccess Proxy
Single server connected to Active Single server connected to Active DirectoryDirectory
Supports up to 15k active usersSupports up to 15k active users
User’s data stored in MSDE on serverUser’s data stored in MSDE on server
Need Logging/Archiving?Need Logging/Archiving?With SQL ServerWith SQL Server
Offer Remote User Access Offer Remote User Access With Access ProxyWith Access Proxy
No VPN requiredNo VPN required
Federate with other CompaniesFederate with other CompaniesWith Access ProxyWith Access Proxy
Optional Director roleOptional Director roleLCS ClientsLCS Clients
LCS 2005 SELCS 2005 SE
Logging/ArchivingLogging/ArchivingServerServer
SQL
Live Communications Server SELive Communications Server SEStandard Edition Basic TopologyStandard Edition Basic TopologyLive Communications Server SELive Communications Server SEStandard Edition Basic TopologyStandard Edition Basic Topology
Federated Users
Director
LCS 2005 Standard LCS 2005 Standard Edition EnvironnentEdition Environnent
Load BalancerLoad Balancer
Live Communications Server EE Live Communications Server EE Enterprise Edition TopologiesEnterprise Edition TopologiesLive Communications Server EE Live Communications Server EE Enterprise Edition TopologiesEnterprise Edition Topologies
SQLSQL
Federated Federated UsersUsers
DirectorDirector
RemoteRemote UsersUsers
Access ProxyAccess Proxy
LCS 2005 EELCS 2005 EE LCS 2005 EELCS 2005 EE
Load BalancerLoad Balancer
LCS 2005 EELCS 2005 EE LCS 2005 EELCS 2005 EE
Two Tiered ArchitectureTwo Tiered ArchitectureEE servers support up to 20k active users EE servers support up to 20k active users
One pool can support over 100k active usersOne pool can support over 100k active users
SQL database stores user infoSQL database stores user info
Scale outScale outWith additional EE serversWith additional EE servers
Offer Remote User AccessOffer Remote User Access
With Access Proxy With Access Proxy
No VPN requiredNo VPN required
Federate with other companiesFederate with other companies
With Access ProxyWith Access Proxy
Optional Director roleOptional Director role
For Higher AvailabilityFor Higher AvailabilityWith optional SQL clusteringWith optional SQL clustering
SQLSQL
SQL Cluster (optional)
Topology pane
Extensible Data Pane
Live Communications Server 2005Live Communications Server 2005Administration – Status ViewAdministration – Status View
Manage LCS 2003 & 2005
Environment
Server and Server Pool Managemen
t
List of Technical
Documentation
Task pane
Live Communications Server 2005Live Communications Server 2005Administration – Resource ViewAdministration – Resource View
Live Communications ServerLive Communications ServerFeature Comparison by VersionFeature Comparison by Version
FeatureFeature LCS LCS 20032003
LCS 2005 Standard LCS 2005 Standard EditionEdition
LCS 2005 Enterprise LCS 2005 Enterprise EditionEdition
Connect and CollaborateConnect and Collaborate
Live Meeting IntegrationLive Meeting Integration
Connectivity to public IMConnectivity to public IM
Share presence and IM between Share presence and IM between organizations organizations
Presence Awareness and ContactsPresence Awareness and Contacts
Presence Status Control (online, Presence Status Control (online, away, busy)away, busy)
Server-side roaming contactsServer-side roaming contacts
Integration with Microsoft Office Integration with Microsoft Office programsprograms
Offline statusOffline status
150+ Contacts supported150+ Contacts supported
= Feature Included = Feature Enhanced = New Feature
Live Communications ServerLive Communications ServerFeature Comparison by VersionFeature Comparison by Version
FeatureFeature LCS LCS 20032003
LCS 2005 Standard LCS 2005 Standard EditionEdition
LCS 2005 Enterprise LCS 2005 Enterprise EditionEdition
Server PerformanceServer Performance
Active User CapacityActive User Capacity Up to 15,000 active usersUp to 15,000 active users Up to 20,000 active usersUp to 20,000 active users
*Over 100k per server pool*Over 100k per server pool
Failover support for planned Failover support for planned growth or unplanned downtimegrowth or unplanned downtime
Clustering CapabilityClustering Capability
SQL Server for backup, SQL Server for backup, extended data recovery extended data recovery
SecuritySecurity
IM Text, Audio, Video encryptionIM Text, Audio, Video encryption
Kerberos / NTLMKerberos / NTLM
Logging & ArchivingLogging & Archiving
Advanced LoggingAdvanced Logging
= Feature Included = Feature Enhanced = New Feature
Live Communications ServerLive Communications ServerFeature Comparison by VersionFeature Comparison by Version
FeatureFeature LCS LCS 20032003
LCS 2005 Standard LCS 2005 Standard EditionEdition
LCS 2005 Enterprise LCS 2005 Enterprise EditionEdition
Administration and ReportingAdministration and Reporting
Administration through Microsoft Administration through Microsoft MMCMMC
Manage both LCS 2003 and Manage both LCS 2003 and LCS 2005 ServersLCS 2005 Servers
Support for MOMSupport for MOM
Active Directory directory Active Directory directory services integrationservices integration
Group Policy Object Group Policy Object ManagementManagement
Enable users by per-user, bulk-Enable users by per-user, bulk-user or per-feature user or per-feature
Extensible Based PlatformExtensible Based Platform
Server APIServer API
Updated Client APIUpdated Client API
= Feature Included = Feature Enhanced = New Feature
RTC Software And Services RoadmapRTC Software And Services Roadmap
LCS 2003 LCS 2003 LCS 2005LCS 2005
1.01.0 2H-042H-04
Se
rvic
eS
erv
ice
Clie
nt
Clie
nt Windows Windows
Messenger 5.0Messenger 5.0
““Istanbul”Istanbul”Next Gen ClientNext Gen Client
IM/Presence ServerIM/Presence ServerSIP ProxySIP Proxy
FederationFederationFailover and Disaster RecoveryFailover and Disaster RecoveryOutside User SupportOutside User SupportIncreased scale/cluster supportIncreased scale/cluster support
Triple Stack ClientTriple Stack Client SIP IM/Presence ClientSIP IM/Presence ClientNetMeeting replacementNetMeeting replacementRich VoIP/Video endpointRich VoIP/Video endpointEnterprise UIEnterprise UILM Audio integrationLM Audio integration
RTC v1.2RTC v1.2
WM Automation APIWM Automation APIClient/Endpoint SIP APIsClient/Endpoint SIP APIsScalable Endpoint APIScalable Endpoint APISPL: SIP Processing LanguageSPL: SIP Processing LanguageManaged Routing APIManaged Routing API
RTC v2.0RTC v2.0
Managed (L)APIsManaged (L)APIsActivity APIActivity APIScalable End Point APIScalable End Point APIRich Media planeRich Media planeP
latfo
rmP
latfo
rm
1H-051H-05 0606
LM+LCSLM+LCSNext Gen ServerNext Gen Server
RTC v1.3RTC v1.3
HA/DRHA/DR
2H-052H-05
Live Meeting 2003Live Meeting 2003 Live Meeting 2005Live Meeting 2005
Live Meeting 2006Live Meeting 2006
Office ExtensionsOffice Extensions
Se
rve
rS
erv
er
Multimodal Multimodal communications platformcommunications platformIM/Presence, Voice, Data, IM/Presence, Voice, Data, Video, Web ConferencingVideo, Web ConferencingServer/Service FederationServer/Service Federation
Windows consoleWindows consoleHigher scale backendHigher scale backend
Collaboration, Full-fidelity content & UsabilityCollaboration, Full-fidelity content & Usability2-way Outlook sync and Office integration2-way Outlook sync and Office integrationAudio Conference call integration & 1-way VOIPAudio Conference call integration & 1-way VOIPEnterprise adoption enablersEnterprise adoption enablers
Public IM Public IM ConnectivityConnectivity
Access to MSN, AOL, YahooAccess to MSN, AOL, YahooNo 3No 3rdrd party gateways party gatewaysAuthenticated and managedAuthenticated and managed
The Next Generation RTC ClientThe Next Generation RTC Client
IMPresence
Contact Mgmt Soft Phone
Remote Call CntlAudio Conf
Video, Data Collab
Live Communications ClientLive Communications ClientComing to an enterprise near you in H1 CY05Coming to an enterprise near you in H1 CY05
Ken EwertKen Ewert
Program ManagerProgram Manager
Real Time CollaborationReal Time Collaboration
MicrosoftMicrosoft
DemoDemo
The Next Generation RTC Client The Next Generation RTC Client New and Improved FeaturesNew and Improved Features
Enhanced Presence Enhanced Presence
Exchange free/busy dataExchange free/busy data
Offline presence with OOF Offline presence with OOF messagemessage
Custom presence notesCustom presence notes
Automated On the Phone Automated On the Phone presencepresence
Instant MessagingInstant Messaging
Multi device support (MPOP)Multi device support (MPOP)
Email integrationEmail integration
Contact ManagementContact Management
Search Integrated with Outlook Search Integrated with Outlook and Active Directoryand Active Directory
Offline modeOffline mode
Audio/Video/DataAudio/Video/Data
New WM9 real-time codecsNew WM9 real-time codecs
H.263H.263
Multi-party Application SharingMulti-party Application Sharing
TelephonyTelephony
Point to Point VoIPPoint to Point VoIP
Hold, retrieve, transfer, call Hold, retrieve, transfer, call waiting, deflect, redirect to waiting, deflect, redirect to vmailvmail
Phone notificationPhone notification
PSTN Conferencing integrationPSTN Conferencing integration
Standards based PBX Standards based PBX integrationintegration
The Next Generation RTC Client The Next Generation RTC Client Integrated Search and PresenceIntegrated Search and Presence
The Next Generation RTC Client The Next Generation RTC Client Telephony IntegrationTelephony Integration
+14255557575+14258828080
The Next Generation RTC Client The Next Generation RTC Client Extended Presence and Data CollaborationExtended Presence and Data Collaboration
Next StepsNext StepsVisit http://www.microsoft.com/livecomm Visit http://www.microsoft.com/livecomm
Evaluation downloads for LCS 2005Evaluation downloads for LCS 2005 – now available! – now available!
Product InformationProduct Information
Demo’sDemo’s
Licensing informationLicensing information
Customer Case StudiesCustomer Case Studies
Technical documentationTechnical documentation
Download Windows Messenger 5.1Download Windows Messenger 5.1
Contact your MSFT account manager for more info on Contact your MSFT account manager for more info on LCS 2005 or the beta for the next gen ClientLCS 2005 or the beta for the next gen Client
© 2004 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only.© 2004 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only.MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
