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Little Rock Marriott 3 Statehouse Plaza
Preliminary Convention Agenda more details to come
CHECK OUR WEBSITE FOR UPDATES
SCHEDULE OF EVENTS Tuesday, November 19, 2019 10:00 a.m. – 4:30 p.m. Registration 2nd Level Foyer 1:00 p.m. – 2:00 p.m. AHCA Board of Directors Meeting
1:00 p.m. – 2:00 p.m. Breakout Sessions Education Session – Avoidable Hospitalizations F All Attendees Angela Norman, DNP, GNP, ACNP
Education Session – Emergency Preparedness F All Attendees
2:15 p.m. – 3:15 p.m. Breakout Sessions ns
Education Session – PDPM Medicare Billing F SNF Attendees Julie Bilyeu, Managing Director, BKD, LLP Sponsored by BKD, LLP, Bronze Sponsor
Education Session – Sepsis F All Attendees Angela Norman, DNP, GNP, ACNP
3:30 p.m. – 4:30 p.m. Breakout Sessions Education Session – Media Training F All Attendees Kristen Vandaveer Nicholson, APR Director of Public Relations, Mangan Holcomb Partners
3:30 p.m. – 5:00 p.m. Chasing the Stars – Five-Star and Quality Measures F SNF Attendees Cassie Crafton, RN, RAC-CT
6:00 p.m. 15th Annual Caregiver Awards Celebration F All Attendees Grand Please join us for dinner, awards, dancing and fun! Ballroom Doors will open at 6:00 p.m. Name badge required for entry. Dress is cocktail attire.
Wednesday, November 20, 2019 7:30 a.m. – 4:30 p.m. Registration 2nd Level Foyer
7:45 a.m. – 8:45 a.m. Breakout Sessions Trauma-Informed Care: What Your Staff NEED to Know! F SNF Attendees Cat Selman
The OTHERS Factor F All Attendees Mitch Hagins, VP, Partner Development, Studer Group
9:00 a.m. – 10:00 a.m. Annual Business Meeting & Legislative Update
F SNF Attendees F ALF Attendees F All Attendees
SCHEDULE OF EVENTS 9:00 a.m. – 10:00 a.m. Breakout Sessions Key Strategies for Structuring a Busy Workday F SNF Attendees Robin Storey, RN, BSN, FACDONA, CIC, LNHA Pathway Health Services Sponsored by McKesson, Gold Sponsor
Workplace Pressures: What Best Practices, Trends and Tools Can Teach Us to Improve Employee Engagement and Leadership Skills F All Attendees Mitch Hagins, VP, Partner Development, Studer Group
10:15 a.m. – 11:15 a.m. Breakout Sessions Delegation – Key Tips for the DON F SNF Attendees Robin Storey, RN, BSN, FACDONA, CIC, LNHA Pathway Health Services Sponsored by McKesson, Gold Sponsor
Help Me!! Help Me!! Help Me!!! - The Common Sense Approach to Challenging Behavior F ALF Attendees Cat Selman 10:15 a.m. – 11:45 a.m. OLTC Updates – 703 Forms, New 2567 Process, and Electronic Plan of Correction F SNF Attendees
11:15 a.m. – 12:15 p.m. Lunch
12:15 p.m. – 1:15 p.m. AALA Board of Directors Meeting F ALF Attendees
12:15 p.m. – 1:15 p.m. Breakout Sessions Breakout Se The DON Role in Survey Management F SNF Attendees Robin Storey, RN, BSN, FACDONA, CIC, LNHA Pathway Health Services Sponsored by McKesson, Gold Sponsor
The Final Rule F SNF Attendees Sara Rudow, Senior Director of Regulatory Services, American Health Care Association
1:30 p.m. – 2:30 p.m. Breakout Sessions
The DON Role in Using Quality Measures for Positive Outcomes F SNF Attendees Robin Storey, RN, BSN, FACDONA, CIC, LNHA Pathway Health Services Sponsored by McKesson, Gold Sponsor
Requirements of Participation F SNF Attendees Sara Rudow, Senior Director of Regulatory Services, American Health Care Association
Activity Programming for the Assisted Living Resident F ALF Attendees Cat Selman
F SNF Attendees F ALF Attendees F All Attendees
SCHEDULE OF EVENTS 2:45 p.m. – 3:45 p.m. Breakout Sessions Putting it ALL Together! F SNF Attendees Robin Storey, RN, BSN, FACDONA, CIC, LNHA Pathway Health Services Sponsored by McKesson, Gold Sponsor
Keynote for Assisted Living Providers F ALF Attendees Mitch Hagins, VP, Partner Development, Studer Group
2:45 p.m. – 5:15 p.m. PDPM Update F SNF Attendees Sherri L. Robbins, RN, BSN, CLNC, RAC-CT, LNHA Senior Managing Consultant, BKD, LLP Sponsored by BKD, LLP, Bronze Sponsor
Thursday, November 21, 2019 8:00 a.m. – 12:00 p.m. CMS RoP: Person-Centered Care Planning F All Attendees Cat Selman
Education Sessions – Assisted Living F ALF Attendees
F SNF Attendees F ALF Attendees F All Attendees
14.0 CEUs are being requested from the Office of Long Term Care for Licensed Nursing Home Administrators and Nurses.CEUs for Certified Assisted Living Administrators will be available through the Arkansas Assisted Living Association (AALA).
Activity Programming for the Assisted Living ResidentCat SelmanAre individuals who live in an assisted living center different from those who live in a nursing home? Can we provide the same activities? Should we be doing anything differently? What about documentation requirements? And how do you develop and activity program that will meet the needs of everyone in the building? This session will address the components of developing an activity program for residents who reside in assisted living centers. Individual resident assessment, population surveys, and programming format will be addressed in-depth.
Chasing the StarsCassie Crafton, RN, RAC-CT
1. Describe new changes to Health Inspection Rating.2. Understand changes to PBJ Staffing
Measures Specifications.3. Identify changes to Quality Measure Domains
and Rating System.4. Learn strategies that your facility can use to
manage your Five Star Rating.
CMS RoP: Person-Centered Care PlanningCat SelmanSince the new CMS survey process has gone into effect, deficiencies in “person-centered care” have been routinely cited in most facilities. The basis for individualized care revolves around, and is directed by, the resident’s comprehensive care plan. This one document causes more frustration, confusion, and concern than almost any other piece of documentation. Who is involved? How is it written? How do we make the plan “individualized,” especially when utilizing computer-generated plans? And, ultimately, what are surveyor’s expectations in this area? Join Cat as she explains the easy process of developing an individualized, person-centered care plan for each resident. During this workshop, Cat will share surveyor focus and trends in current citations. Cat continues to train state agencies (surveyors) in this area and is considered an authority in the care plan process. This is one training that ALL staff should not miss!!
Delegation Key Tips for the DONRobin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health ServicesSponsored by McKesson, Gold Sponsor
1. Identify the components of effective delegation.2. Design an environment that promotes
critical thinking.
Education Session – Avoidable Hospitalizations Angela Norman, DNP, GNP, ACNP
Education Session – Emergency Preparedness
Education Session – Media TrainingKristen Vandaveer Nicholson, APRDirector of Public Relations, Mangan Holcomb Partners
Education Session – SepsisAngela Norman, DNP, GNP, ACNP
Education Session – Value Based PurchasingRobert W. Lane, MA, CNHA, FACHCA,Director, BKD, LLPSponsored by BKD, LLP, Bronze Sponsor
Help Me!! Help Me!! Help Me!!! - The Common Sense Cat SelmanApproach to Challenging BehaviorIn many cases, facility staff have not been properly trained to deal with challenging behavior. As a result, staff continue to simply react to behavior, as opposed to preventing or minimizing the behavior. This session will teach assessment techniques that identify variables that predict and maintain problem behavior, and improve the effectiveness and efficiency of behavioral support plans. Using humor, Cat will cover common sense, “down-to-earth” techniques for dealing with specific behavioral issues. Both federal and state surveys are now taking a closer look at behavior management programs in facilities. Will your programs and interventions stand up to that scrutiny?
Keynote for Assisted Living ProvidersMitch Hagins, VP, Partner Development, Studer GroupMitch will use mission and vision statements to highlight the importance of such truths in thriving during periods of change. The session will delineate between leadership and management through the use of stories and personal examples. Attendees should leave being able to differentiate between leadership and management, understand the importance of each and ways to activate both in their personal practice.
Key Strategies for Structuring a Busy WorkdayRobin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health ServicesSponsored by McKesson, Gold Sponsor
1. Describe organization planning necessary for the DON.
2. Identify steps for a meaningful set of facility rounds.
OLTC Updates – 703 Forms, New 2567 Process, and Electronic Plan of Correction
PDPM UpdateSherri L. Robbins, RN, BSN, CLNC, RAC-CT, LNHASenior Managing Consultant, BKD, LLPSponsored by BKD, LLP, Bronze Sponsor
Session Summaries
Putting it ALL Together!Robin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health ServicesSponsored by McKesson, Gold Sponsor
1. Describe 3 operational approaches to organize the role of the DON for action steps.
Requirements of Participation Sara Rudow, Senior Director of Regulatory Services,American Health Care Association
The OTHERS FactorMitch Hagins, VP, Partner Development, Studer Group1. With a focus on the OTHERS Factor, this session will
engage attendees in their own professional development and personal satisfaction through deliberate and intentional steps in the recognition and appreciation of others, whether that be family, friends, and/or workplace associates. Concepts will be made real for the audience through stories, career reflections, group interactions and evidence of practice.
2. The OTHERS Factor:• O – Seek OPPORTUNITIES to appreciate others• T – Say THANK YOU and please deliberately and routinely• H – HELP others intentionally for their benefit• E – EQUALITY may not be fair to high performers• R – RESPECT the gifts and talents of others; diversity wins• S – SEE SOMETHING, SAY SOMETHING
The DON Role in Survey ManagementRobin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health ServicesSponsored by McKesson, Gold Sponsor1. Describe the DON role in preparation and management
of the survey process.2. Verbalize resources available for the DON for
survey preparation.
The DON Role in Using Quality Measures for Positive OutcomesRobin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health ServicesSponsored by McKesson, Gold Sponsor
1. Identify the quality measure data and reports available to SNF clinical leaders.
2. Verbalize strategies for using quality measure data to develop performance improvement plans.
The Final Rule Sara Rudow, Senior Director of Regulatory Services,American Health Care Association
Trauma-Informed Care: What Your Staff NEED to Know! Cat SelmanCMS states, “The facility must ensure that residents who are trauma survivors receive culturally competent, trauma-informed care in accordance with professional standards of practice and accounting for residents’ experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization of the resident.” Every employee delivering care or service to any resident should have training and competency skills in this area. The requirement addresses more than just PTSD! This session will address aspects of trauma-informed care as it relates to the CMS requirements: physical trauma, mental/emotional/psychosocial trauma, survey focus, documentation/care planning, as well as training issues. This is a session that every employee in your facility needs – taught in a manner that everyone can understand!
Workplace Pressures: What Best Practices, Trends and Tools Can Teach Us to Improve Employee Engagement and Leadership SkillsMitch Hagins, VP, Partner Development, Studer GroupAttendees will learn the three practices evidence indicates will drive engagement to reduce workforce pressure, how simple appreciation can reinforce organizational values and how rounding for outcomes increases ownership with front-line staff.
Session Summaries
Nine long term care facilities from throughout the state were presented Arkansas Governor’s Quality Awards by Governor Asa Hutchinson on Thursday, September 12, 2019.
GOVERNOR’S QUALITY AWARD RECIPIENTS:
Arkansas State Veterans Home, North Little RockAvenir Memory Care at FayettevilleAvenir Memory Care at Little Rock
Dierks Health & RehabGassville Therapy and Living
Mercy Crest Assisted Living, BarlingRussellville Nursing and Rehabilitation Center
Southridge Village Nursing and RehabThe Greenhouse Cottages of Poplar Grove, Little Rock
Two Long Term and Post-Acute Care ProvidersRecognized for Quality of Care
Two nursing facilities were presented the 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for their dedication to quality care.
The Arkansas Health Care Association congratulates its two members who received this award:
Care Manor Nursing & Rehab Center, Mountain HomeHillcrest Home, Harrison
SAVET
HEDATE
CONTACT USRachel Bunch
Executive [email protected]
Pam WhiteDirector of Finance
Cat HamiltonDirector of Member Services
Kate WetsellEducation & Events Coordinator
Wendy DavisAdministrative [email protected]
Spring Convention & Trade Show
April 21-23, 2020 | Hot Springs
8
1401 W. Capitol Ave., Suite 180Little Rock, AR 72201phone: 501-374-4422
fax: 501-374-1077arhealthcare.com
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2019 SPONSORSSponsorships establish a partnership between our member facilities and the professionals who deliver goods and services to them. The people representing the organizations listed below help AHCA / AALA further the education of our members and their staffs, provide support to the Arkansas Health Care Association, and promote quality care in our member facilities. Please recognize and thank our partners when you are doing business with them.
BRONZE - $5,000Arkansas Asset Protection Group
Arkansas Self-Insurance TrustBKD, LLP
BOK FinancialColonial Life - Schaef District
HealthBridge, LLC - Hansen Hunter & Co.Immix Chemical & Solutions
COPPER - $2,500Access Medical Clinic
American Consulting EnterprisesAmericana Corporation
Assured PartnersCentral Laundry Equipment
Conner & Winters, LLPCuritec
DMI Solutions, Inc.Ecolab
ExactMed/CueShiftFuqua Campbell, P.A.
Hospice Home Care, Inc.Invacare Continuing Care
James Mobile EyecareLancaster Pollard
Nestle ProfessionalNRG Therapies
Performa Rehab ServicesSeniorWorks
SGC FoodserviceSt. Bernards Hospice
Therapy ZoneTheraworx Protect by Avadim Health
White River Maintenance SupplyWright, Lindsey & Jennings LLP
SILVER - $10,000Ben E. Keith
Clearview Digital ImageMallard Medical Supply
AllCare PharmacyDatek, Inc.McKesson
MedlineSysco
GOLD - $15,000
PLATINUM - $25,000
DIAMOND - $50,000
If you would like to learn more about the benefits of sponsorship, please contact Cat Hamilton, Director of Member Services, at 501-374-4422.