LITMOS LMS OVERVIEW

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Version 1.4

Released April 2018

Copyright 2018© 180 Skills, LLC All Rights Reserved

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CONTENTS Litmos Learning Management System .......................................................................................................... 5

Online Education ........................................................................................................................................... 6

Assessment ............................................................................................................................................... 6

Module ...................................................................................................................................................... 6

Course ....................................................................................................................................................... 6

Learning Path ............................................................................................................................................ 6

People ........................................................................................................................................................... 7

User ........................................................................................................................................................... 7

User Status .................................................................................................................................................... 7

Active ........................................................................................................................................................ 7

Inactive ...................................................................................................................................................... 7

Delete ........................................................................................................................................................ 7

Roles .............................................................................................................................................................. 8

Team Admin .............................................................................................................................................. 8

Team leader .............................................................................................................................................. 8

Learner ...................................................................................................................................................... 8

Administrator ............................................................................................................................................ 8

Teams ............................................................................................................................................................ 9

Learner Experience ..................................................................................................................................... 10

Login Email .............................................................................................................................................. 10

Home ....................................................................................................................................................... 11

Learning Paths ......................................................................................................................................... 12

Modules .................................................................................................................................................. 13

Assessment ............................................................................................................................................. 14

Courses .................................................................................................................................................... 16

Course Library ......................................................................................................................................... 17

Achievements.......................................................................................................................................... 18

Support Site............................................................................................................................................. 19

Customer Example ...................................................................................................................................... 20

ACME Machining (A Mock Customer)..................................................................................................... 20

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Requirements .......................................................................................................................................... 20

People ......................................................................................................................................................... 21

Import People In Bulk ............................................................................................................................. 21

Create A Person ...................................................................................................................................... 22

Manage A Person .................................................................................................................................... 23

Teams .......................................................................................................................................................... 24

Chart View ............................................................................................................................................... 24

Manage A Team ...................................................................................................................................... 25

Assign People To This Team .................................................................................................................... 26

Promote To Team Leader ....................................................................................................................... 28

Demote A Team Leader .......................................................................................................................... 28

Reports ........................................................................................................................................................ 29

Generating Reports ................................................................................................................................. 29

Standard Reports .................................................................................................................................... 30

Report Dashboard ................................................................................................................................... 31

Export Reports ........................................................................................................................................ 32

Schedule Recurring Report ..................................................................................................................... 33

Manage Reports ...................................................................................................................................... 34

Team Admin Role ........................................................................................................................................ 35

Courses .................................................................................................................................................... 35

Learning Paths ......................................................................................................................................... 36

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LITMOS LEARNING MANAGEMENT SYSTEM The Litmos learning management system (LMS) delivers online education to people.

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ONLINE EDUCATION 180 Skills online education consists of the following elements:

LEARNING PATH Multiple courses arranged in a specific order

COURSE One or more modules and assessments arranged in a specific order

ASSESSMENT Multiple questions that assess a person’s mastery of a module’s competencies

MODULE A single unit of competency-based online education

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PEOPLE 180 Skills refers to all users of the LMS as people. An individual user is called a user, learner, or a person. Each person receives a user account, which contains his or her name and contact information. As a person takes and completes his or her online education, the LMS stores the progress. The progress is associated to each person and his or her online education.

USER STATUS ACTIVE When a user’s status is active the user can log into the LMS and access their online education. Their progress will be stored on the LMS.

INACTIVE If you have a person that shouldn’t log into the LMS, because they are no longer employed by your company, then their account should be set to inactive. When a user’s status is inactive the user account cannot log into the LMS, but their progress is stored on the LMS and may be reported on. If a user’s status is inactive and needs to have access to the LMS again, set their status to active, and then they can log into the LMS and their progress will be available.

DELETE User accounts shouldn’t be deleted. Instead set the user’s status to inactive.

USER A person that has a computer with internet access, and wants

to access an online education and track progress.

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ROLES Each person is assigned a role. Each of the following roles has different permissions. These permissions allow a person in the role to perform specific tasks:

TEAM LEADER A team leader manages People, Teams, and Reports in their team

and its child teams. They may access courses as a Learner.

TEAM ADMIN A team admin can perform the same tasks as a team leader, and can also create and manage courses and learning paths.

ADMINISTRATOR An administrator performs administrative tasks for the entire

LMS. Administrators can perform all other role tasks.

LEARNER A learner logs into the LMS to access online education.

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TEAMS Teams are groups of people that take specific online education. Each team has required courses and/or learning paths. Optional courses and learning paths may also be assigned to the team.

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LEARNER EXPERIENCE LOGIN EMAIL The LMS will automatically send a Login Email after a user account has been created. The user follows the instructions to get started.

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HOME When the user successfully logs into the LMS, they arrive at Home. They can access their enrolled online education. Home lists the first 100 enrolled courses and learning paths. When a course or learning path is completed it is moved to Achievements. Completed online education is only accessible from Achievements.

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LEARNING PATHS The header area contains important information about the learning path. There is a title, description and progress indicator. The learner may click the Continue this learning path button to automatically launch the next course in the learning path. Below the header, is the Courses list. Each course is required and has a progress indicator. Click on a module or assessment to launch it. All courses must be completed to complete the learning path.

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MODULES When you exit a module, it will bookmark the page you were on. The next time you launch the module it will return to the bookmarked page. When you get to the last page in a module it will be marked Completed. Click the Next Module button to go to the assessment.

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ASSESSMENT Mastery A score of 100% marks an assessment completed. This helps ensure that the learner has gained mastery of the module’s competencies. Assessments are not timed and have unlimited attempts.

Randomized Each assessment attempt builds a new set of randomized questions and answer choices from a larger pool of questions. Questions are in True/False and Multiple-choice formats.

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Review Answer choices are reviewed and may be adjusted before submitting the assessment for scoring.

Results The learner should view their assessment results to determine what competencies they need to review. Then review necessary competencies in the module, and attempt the assessment again.

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COURSES The header area contains important information about the course. There is a title, description and progress indicator. The learner may click the Start this course button to automatically launch the module. Below the header, is the module and assessment. Most courses have one module and one assessment. The module and assessment have a progress indicator. Click on the module or assessment to launch it. The module and assessment must be completed to complete the course.

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COURSE LIBRARY The Course Library contains optional online education. Use search and filter settings to adjust the list. The learner must start the optional online education to self-enroll in it.

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ACHIEVEMENTS The Achievements is a list of Course and Learning Path completions. When a course or learning path is completed, access to the course and learning path is available on the Achievements page. If a certificate was awarded, the user may download and print it.

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SUPPORT SITE To access the support site, select Help (with the question mark) from the menu. The Support Site is a web page that offers multiple options for requesting assistance with the LMS and looking up helpful information.

FAQ Frequently asked questions (FAQs) are articles that provide general information about the LMS and explain the solutions to questions that are asked by multiple people. Search The Search option enables you to search the support site for articles to help answer your questions. Submit a Request You can use the support site to submit a support request. A support request has a response time of up to 12 hours.

Search for articles

Submit as request for assistance

Access FAQs

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CUSTOMER EXAMPLE

ACME MACHINING (A MOCK CUSTOMER) ACME Machining wants to use 180 Skills online education to train employees for the following job positions:

• Machining Technician • Quality Technician

REQUIREMENTS • One team admin to manage courses and learning paths • One team leader to manage and report on users • Each job position has the following learning paths

o Core o Technician

• Every employee needs the core online education for each job position • Study Skills courses

10032_acme –

ACME Machining

(A Mock Customer)

LibraryMachining

Technician

Quality

Technician

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PEOPLE The People page allows team leaders, team admin, and administrators to manage users. Each person has his or her own account.

IMPORT PEOPLE IN BULK If you have 10 or more people to create, then use import people in bulk. Contact your implementation manager regarding this feature.

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CREATE A PERSON If you have less than 10 people to create, use Create a new Person.

1. Click the Add a new person button

2. Input the following required fields: a. First name b. Last name c. Username (email address is preferred) d. SELECT Send an email to this person with a link to login e. Email f. Company

3. Click the Add person button

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MANAGE A PERSON When you manage a user account, you can perform the following:

• Set User Status: Active/Inactive • Options

o Edit o Reset Password

• Recent Activity • Achievements • Courses • Learning Paths • Teams

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TEAMS Teams are used to enroll groups of people into online education.

CHART VIEW You can use the Chart View tab to see all teams on the LMS in a flowchart. The chart view makes it easy to see the parent and child relationship between the teams. You can click on the team name to manage the team.

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MANAGE A TEAM When you manage a team, you can perform the following:

• Add a new team under this team • Assign people to team • Options > Send login emails • Promote people to Team Leader • Assign Required Courses and Learning Paths • Assign Optional Courses and Learning Paths

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CREATE A CHILD TEAM After clicking the name of the parent team, you can create a child team.

1. Click the link labeled Add a new team under this team.

2. The Team Name should consist of a descriptive name – for example, Production Technician. 3. Type a description in the Description field. Include specific details about the team — for

example, Intended for entry-level production technicians. 4. Click the Add Team button. The child team is added to the LMS under the parent team.

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ASSIGN PEOPLE TO THIS TEAM After a user account has been created it needs to be assigned to a team.

1. Click the Assign people to this team button

2. Select the person 3. Deselect Send email/text notifications for messages 4. Click the Assign button

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PROMOTE TO TEAM LEADER After a user account has been assigned to a team, you may promote it to the team leader role.

1. Click the Promote button and select Team Leader

DEMOTE A TEAM LEADER If a user account needs to be demoted from the Team Leader role.

1. In the Team Leaders’ list, click the X to demote the user

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REPORTS Team Admin and Team Leaders can access and schedule reports.

GENERATING REPORTS Do the following to generate a report:

1. Select the report 2. View report dashboard 3. Set return values 4. Set filter settings 5. Export report

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STANDARD REPORTS Select the appropriate report from the list.

Show user progress from various viewpoints.

Show system login activity.

Build a custom report.

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REPORT DASHBOARD The report dashboard allows you to review simplified report data. Use the filters to adjust returned values.

Filters

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EXPORT REPORTS Determine the necessary report and then download/schedule the report.

• Extract data to a digital file for further analysis • The current report can be

o Downloaded now, or o Scheduled as a recurring email

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SCHEDULE RECURRING REPORT Schedule recurring report that is emailed to recipients for further analysis.

1. In the Title field, input a descriptive title for the report 2. Under Options, select Schedule 3. In the Email to field, input recipient email addresses

o separate multiple email recipients with a comma 4. Select Frequency 5. Under Format, select CSV 6. Click the Run button 7. The LMS will perform the scheduled export and email the CSV file.

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MANAGE REPORTS When you schedule a recurring report, it is saved in the Manage Reports area.

Edit A recurring quick report can be managed.

1. Click the report name to edit 2. Click the Download/Schedule this report button 3. Edit settings accordingly 4. Click the Run button to save the changes 5. The report settings have been updated.

Delete A recurring quick report can be deleted.

1. Click the trashcan icon to delete that saved report 2. The report has been deleted.

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TEAM ADMIN ROLE Team Admin can create and manage courses and learning paths.

COURSES A course is a container that shows similar competency-based content. Team Admin and Administrators can create and manage courses. In the LMS Manual, reference the Courses area for more details.

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LEARNING PATHS A learning path is a group of courses arranged in specific order. Learning paths are a convenient way to track a learner’s online education. In the LMS Manual, reference the Learning Paths area for more details.