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8/12/2019 Listening Skills & Reading Skills project
Project
1/12
LIST NING SKILLS
Importance of Listening
Active Listening
Barriers to Effective Listening
Overcoming Listening Barriers
Guidelines for Effective Listening
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8/12/2019 Listening Skills & Reading Skills project
Project
2/12
Executive's communication time is spent in
Writing- 9%
Reading: 16%
Speaking: 30%
Listening: 45%
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8/12/2019 Listening Skills & Reading Skills project
Project
3/12
FOUR STEPS OF LISTENING
HEARING
INTERPRETATION
EVALUATION
RESPONSE
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8/12/2019 Listening Skills & Reading Skills project
Project
4/12
ACTIVITY OF LISTENING
Requires effort and self-discipline
Needs hard work
Making effort to get the speaker's full meaning
Involves understanding the feeling of the speaker: Empathetic
or
active listening
Types
Appreciative listening
Attentive listening
Evaluative, critical listening
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8/12/2019 Listening Skills & Reading Skills project
Project
5/12
IMPORTANCE OF LISTENING
Benefits of listening includeFind out more information
Learn about people and how their minds work
Improve relations with people
Raise morale of employees/subordinates
Obtain suggestions and new ideas
Discover why employees perform as they do
Help by solving problems
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8/12/2019 Listening Skills & Reading Skills project
Project
6/12
BLOCKS TO EFFECTIVE LISTENING
Distraction in your mind
Wandering attention
Planning a Reply
Lack of Interest
Tendency to Criticize
Being Self-centered
Avoiding What is difficult
Excessive Note-taking
Emotional Blocks
Emotional Excitement
Impatience
Poor Health
Personal Anxieties
External Noise and Disturbance
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8/12/2019 Listening Skills & Reading Skills project
Project
7/12
GUIDELINES FOR EFFECTIVE LISTENING
Be attentive
Put the speaker at ease(BL)
Be patient
Show that you are listening
Write down main points Do not create distractions
Keep cool.
Listen 'between the lines'
Ask questions when it is allowed Keep an open mind
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8/12/2019 Listening Skills & Reading Skills project
Project
8/12
READING SKILLS
Skills of Comprehension
Listening
Reading
Skills of Expression
Speaking
Writing
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8/12/2019 Listening Skills & Reading Skills project
Project
9/12
TYPES OF READING
Scanning or Skimming reading
Idea reading
Exploratory reading
Study reading
Critical reading
Analytic reading
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8/12/2019 Listening Skills & Reading Skills project
Project
10/12
TYPES OF READING
Scanning or Skimming reading
Idea reading
Exploratory reading
Study reading
Critical reading
Analytic reading
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8/12/2019 Listening Skills & Reading Skills project
Project
11/12
MECHANICS OF READING
A slight recognition vocabulary
Phonics
The skills of word analysis and structured analysis
Ability to read by sense-groups rather than individual words
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8/12/2019 Listening Skills & Reading Skills project
Project
12/12
Three Speeds of Reading
S. No Speed Poor ReaderGood Reader
1 Study Reading30-125 wpm80-90%comprehension
200-300 wpm80-90%Comprehension
2 Average Reading150-180 wpm70% comprehension
250-500 wpm70 %comprehension
3 Skimming Cannot 800+ wpm50% comprehension
