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COMPILED BY:SAPS Strategy, Research, Monitoring and Evaluation
DESIGN AND LAYOUT:SAPS Corporate Communication:
Corporate Design
FURTHER INFORMATION ON THE 2015/2016 ANNUAL PERFORMANCE PLAN FOR THE
SOUTH AFRICAN POLICE SERVICE CAN BE OBTAINED FROM:The Head: Strategy, Research, Monitoring and Evaluation (Head Office)
Private Bag X94Pretoria, 0001
Tel: 012 393 3082/3
SAPS WEBSITE:www.saps.gov.za
RP NUMBER:RP50/2015
ISBN NUMBER:978-0-621-43358-6
ii
List of Abbreviations/AcronymsAFIS Automatic Fingerprints Identification System
APP Annual Performance Plan
ARS Action Request for Service
AVL Automated Vehicle Location
BI Business Intelligence
BIU Ballistic Interface Unit System
CAPFIN Covert Financial System
CAS Crime Administration System
CCTV Closed Circuit Television
CDMS Case Docket Management System
CIR Circulation System
CJS Criminal Justice System
CJS Child Justice System
CODIS Combined DNA Index System
CPF Community Police Forum
CRIM Criminal Record Information Management
CSC Community Service Centre
DFOs Designated Firearm Officials
DNA Deoxyribonucleic Acid
ECM Enterprise Content Management
EFRS Enhanced Firearms Register System
EHW Employee Health and Wellness
EI Efficiency Index
ERC Emergency Response Centre
FCS Firearm Control System
FPS Firearm Permit System
FSD Frontline Service Delivery
FSL Forensic Service Laboratory
FTD Field Terminal Devices
GIS Geographical Information System
IBIS Integrated Ballistic Identification Section
ICDMS Investigation Case Docket Management System
ICT Information Communication Technology
IPID Independent Police Investigative Directorate
IRIS Incident Register Information System
IS Information Systems
iii
IS/ICT Information Systems and Information Communication Technology
IT Information Technology
JCPS Justice, Crime Prevention and Security
JUDISS Judicial Document Image Storage System
NFDD National Forensic DNA Database
NGOs Non-Governmental Organisations
NICOC National Intelligence Coordinating Committee
NKPs National Key Points
NPIS National Photo Imaging System
OPAM Operational Planning and Monitoring
OPPs Operational Performance Plans
PAS Provisioning & Administration System
PAS-ACCOM Provisioning & Administration System-Accommodation
PAS-VET Provisioning & Administration System-Veterinary
PAS-FUEL Provisioning & Administration System-Fuel
PAS-WAS Provisioning & Administration System-Workshop Administration System
PCEM Property Control and Exhibit Management
PPM Program and Project Management
PPS Presidential Protection Service
REGIS Registration System
SAPS South African Police Service
SCM Supply Chain Management
SDIP Service Delivery Improvement Plan
TAS Training Administration System
TMS Telephone Management System
TMS Technology Management Service
TPP Training Provisioning Plan
iv
Foreword by the Minister of PoliceWe, the People of South Africa, declare for all our country and the world to know:
“The police force and army shall be open to all on an equal basis and shall be the helpers and protectors of the people” - The Freedom Charter (As adopted at the Congress of the People, Kliptown, on 26 June 1955).
As we celebrate 60 years of the adoption of this seminal document, we must measure all our actions against the exhortations of the pioneers of our democracy who clearly mapped the way for us.
Remembering that the Freedom Charter was a response to the extreme brutality visited on a large section of the population of our country by the Apartheid state the Freedom Charter clearly presented a vision of a more humane, less militaristic South Africa.
Our approach to policing needs to be in line with this philosophy and the achievement of a stable, prosperous and safe society. This report is a reflection on what we have achieved over the past twenty years of our democracy and what we hope to achieve in the year ahead.
We have a Police Service that is committed in the main to the human rights of all citizens. It is no longer a police force. That in itself is a major paradigm shift. This does not mean that there are no aberrations in the conduct of some members, but we deal with them openly and without fear or favour.
We have a Constitution that clearly sets out the parameters against which we operate and these parameters are predicated on dignity of all citizens and those who visit our shores. We are guided by this Constitution which was the work of a multi-party convention led by the African National Congress (ANC). It is therefore no accident that the final constitutional clauses mirror to a large part the Ready to Govern document of the ANC released in the 1992.
This philosophy and work finds traction in the National Development Plan (NDP) and it is therefore proper that the Annual Performance Plan presented here should be in furtherance of these Constitutional imperatives and the pillars as dictated by the NDP.The four pillars are:
➤ Strengthening of the Criminal Justice System
➤ Professionalization of the Police Service
➤ Demilitarization of the Police Service
➤ Building safety using an integrated approach
The pillars militate for: the establishment of an adequate human resource capability; investment in those resources through training and development; improving the health and wellness profile of the organization; properly regulated organisational design and development capability; deployment of physical resources for quality service delivery; infrastructure development and public access to policing services; enhancing information system to support the work of the organisation and the prudent use of financial resources to ensure that South Africans are and feel safe.
We have to:
➤ Reduce the levels of serious crime especially crimes against women and children, address contributors to crime, quality service delivery and responsiveness, enhance partnership policing, border management security, police incidents of public disorder and safeguard valuable and dangerous cargo.
➤ Investigate serious crime, including crimes against women and children, specialised investigation of serious corruption including commercial and organised crime, address corruption involving officials in procurement
Hon. NPT Nhleko, MP
v
fraud, improved updated records of offenders, and improve crime scene evidence management.
➤ Employ intelligence to improve crime prevention and investigationability.
➤ Last but not least, we have to safeguard identified VIPs, provide static security and regulate physical security in identified government buildings and strategic installations.
Key to the success of our plans is the close working relationship with communities who must assist in providing information. At the same time it is our responsibility to ensure that those communities who assist will be protected. While increasing police visibility is important, it will never replace the need for community engagement.
Hon. NPT Nhleko, MPMinister of Police
vi
Introduction by the National Commissioner of the South African Police ServiceThe year 2015 marks 20 years of policing in a democratic dispensation and this important milestone has come with a lot of challenges and successes.
As I reflect on the previous financial year, our organisation has been through trials and tribulations and our work as the custodians of law and order has been the subject of scrutiny. The selfless and dedicated work of many of our members has been tainted by the ill-disciplined actions of a few. We are not deterred; in fact we are determined to deal with those who tarnish our name and the efforts of good police officials. The importance of proper command and control to address negative conduct in the SAPS cannot be overemphasised.
South Africans are counting on the police to protect them and they have faith that they will indeed be assisted in every way possible. In 2014, we launched the Frontline Service Delivery Project in an effort to not only improve the image of the SAPS, but also to assure the people of South Africa that we intend to always render a professional and dignified service to communities at all our service points. We will improve the manner in which we serve our communities at Police Stations and the way we conduct ourselves as police officials.
Similar to many organisations, an investment in the skills and development of personnel can only lead to an improvement in the productivity of the organisation. Professionalising the SAPS through skills development remains a priority. If we are to be an effective organisation, we need to continue to invest in the personnel and polish their skills through training and development. Ensuring that police officials are competent in handling firearms is equally important.
Bursaries will be offered to members for 2015/16 to further their studies in line with their occupations. We will ensure that scarce skills, such as in forensic science disciplines, engineering and architectural services in the SAPS, receive adequate attention. Our partnership with UNISA has also made it possible for the women and men in blue to receive much-needed skills in the police profession at the Police University in Paarl.
Many Police Stations face difficulties when it comes to resources and infrastructure. These impact greatly on the overall goal of the police to effectively fight crime and protect communities against criminals. Our focus is, therefore, to spend funds on building and upgrading Police Stations and to put much-needed resources into place for us to be efficient. Police officials must have all the necessary tools to be able to do their work.
In order to be effective in combating crime, we need to be a step ahead with the technology we use, whether it is to record information and statistics, compile databases or keep track of the criminal element. Enhancing our ICT System as part of the Criminal Justice Sector Revamp and Modernisation Programme has been rolled out.Reducing the levels of serious crimes, including crimes against women and children, is a priority. We are determined to deal with those who continue to terrorise the most vulnerable in our society and those who are preying on the innocent.
Removing illegal and unlicensed firearms from our society will reduce the number of crimes, such as robberies, hijackings and murder. In 2013/14, the SAPS recovered a total of 10 113 firearms reported lost or stolen. This number surpassed the reported cases of 7 589 stolen and lost firearms that were reported in that financial year by 2 524. We also recovered 92 firearms, which were reported as stolen or lost from our members. A lot needs to be done from our side to ensure that our members do not lose their firearms and that these firearms do not end up in the wrong hands. We are vigorously addressing this and great strides have already been made.
The effectiveness of our detectives remains a priority to us. In order to ensure successful convictions and that all opened dockets are accepted in court, we still need to capacitate our detectives with the necessary skills and resources.
We will also continue to apply an integrated approach to fighting crime. Operations conducted in the previous year and during the festive season proved to be successful, with the partnership between our detectives, specialised investigation units and the Hawks in dismantling crime syndicates responsible for crimes ranging
General MV Phiyega
vii
from drug trade, mall robberies and cable theft.
In conclusion, I wish to thank the Minister of Police, Mr Nkosinathi Nhleko, for the leadership and guidance, and the Deputy Minister, Ms Sotyu, for her continued support. I would like to extend my appreciation to the Portfolio Committee for their oversight role.
To everyone in the SAPS, I would like to thank you for your commitment and support. Our work requires us to be humble and strong at the same time and when we understand this concept, our efforts and dedication will speak for itself.
The National Commissioner of the South African Police ServiceGeneral MV Phiyega
viii
Official sign-offIt is hereby certified that this Annual Performance Plan:
➤ Was developed by the management of the South African Police Service under guidance of the Minister of Police.
➤ Takes into account all the relevant policies, legislation and other mandates applicable to the South African Police Service.
➤ Accurately reflects the strategic priorities, objectives and performance standards the South African Police Service will endeavour to achieve during the 2015/16 financial year.
Major General M Menziwa Signature: Strategy, Research, Monitoring and Evaluation Date: 2015/03/04
Lieutenant General CN Mbekela Signature: Corporate Service Management Date: 2015/03/04
Lieutenant General KJ Sitole Signature: Policing Date: 2015/03/05
Lieutenant General SJP Schutte Signature: Resource Management Date: 2015/03/05
General MV Phiyega Signature: Accounting Officer Date: 2015/03/05
Hon. NPT Nhleko, MP Signature: Executive Authority Date: 2015/03/05
ix
Table of ContentsAbbreviations/Acronyms ii
Foreword by the Minister of Police iv
Introduction by the National Commissioner of the South African Police Service vi
Official sign-off viii
Part A: Strategic Overview for the Annual Performance Plan 2015/16 1
1. Situational Analysis 1
1.1 Performance Delivery Environment 1 1.2 Organisational Environment 2
2. Revisions to Legislative and Other Mandates 2
3. Overview of the 2015/16 Budget and MTEF Estimates 4
3.1. Expenditure Estimates 4 3.2 Relating Expenditure Trends and Strategic Outcome Oriented Goals 5 3.3 Key Departmental Programme and Sub-programme Expenditure Estimates 7 Programme 1: Administration 7 Expenditure Estimates 7 Programme 2: Visible Policing 9 Expenditure Estimates 9
Programme 3: Detective Service 10 Expenditure Estimates 10
Programme 4: Crime Intelligence 11 Expenditure Estimates 11
Programme 5: Protection and Security Services 12 Expenditure Estimates 12
Part B: Programme and Sub-programme Plans 13
4. Key Departmental Programme 1: Administration 13
4.1 Purpose 13 4.2. Strategic Objective, Annual Targets and Performance Indicators for 2015/16 13 4.3. Quarterly Targets for 2015/16 20
5. Key Departmental Programme 2: Visible Policing 21
5.1 Purpose 21 5.2. Strategic Objective, Annual Targets and Performance Indicators for 2015/16 21 5.3. Quarterly Targets for 2015/16 26
6. Key Departmental Programme 3: Detective Service 27
x
6.1 Purpose 27 6.2. Strategic Objective, Annual Targets and Performance Indicators for 2015/16 27 6.3. Quarterly Targets for 2015/16 31
7. Key Departmental Programme 4: Crime Intelligence 32
7.1 Purpose 32 7.2. Strategic Objective, Annual Targets and Performance Indicators for 2015/16 34 7.3. Quarterly Targets for 2015/16
8. Key Departmental Programme 5: Protection and Security Services 35 8.1 Purpose 35 8.2. Strategic Objective, Annual Targets and Performance Indicators for 2015/16 35 8.3. Quarterly Targets for 2015/16 37
Part C: Links to Other Plans 38
9. Staffing Plan 38
10. Human Resource Development Plan 39
11. Capital Works Programme 39
12. Information Systems and Information & Communication Technology Plan 41
13. Enterprise Risk Management 47
13. Service Delivery Improvement Plan 47
Annexure A: Capital Works & Planned Maintenance Programme 60
1
Part A: Strategic Overview of the Annual Performance Plan 2015/16
1. Situational Analysis
1.1 Performance Delivery Environment Serious crime, particularly contact crime, continues to be a cause of great concern for Government. Although we have experienced crime reduction of 8.3% on violent contact crimes over the past five (5) years (2009 to 2014), there has been a marginal increase of 0.5% during the past year. The main contributors linked to this increase over the past year include murder, attempted murder, aggravated robbery and common robbery. However, there is recorded progress in this area, though marginal, as the conviction rate for contact crime has increased by 0.7% from 79.01% in 2012/13 to 79.71% in 2013/14. These will be prioritised during 2015/16 and subsequent years.
We have made good strides on crimes against women and children. Over the past year, we have recorded a 5.6% decrease in all sexual offences. According to the 2013/14 Victims of Crime Survey, 64% of these crimes take place at home (49% at the victim’s own home and 15% at someone else’s home) of which 71% of perpetrators are either relatives (25%); known community members (24%); spouses (6%); or friends/acquaintances and 29% of perpetrators are unknown people. Notably, rape which forms part of these offences, has decreased by 6.3% over the past financial year, despite government’s various awareness programmes and initiatives. This performance will be further maintained during 2015/16 and beyond.
The re-introduction of the Family Violence, Child Protection and Sexual Offences (FCS) Units and the investment in the recruitment and training of about 75 Forensic Social Workers continues to show good results. During the past year, 2 414 children who were victims of crime were assessed by SAPS Forensic Social Workers and 1 754 court reports were finalised as substantive evidence in child sexual abuse cases and this has partly contributed to the increase in conviction rates for overall crimes against children from 74.04% in 2012/13 to 75.31% in 2013/14 (i.e. an increase of 1.27%). The FCS Unit secured 659 life sentences compared to 499 life sentences secured in 2012/13, which is an increase of 24.3%. The organisation will continue to invest in this unit and the detective support environments such as Forensic Services in order to sustain or increase its gains in this regard.
The culture of violence that characterises community protests constitutes a challenge for law enforcement. Over the past four years this nature of protests has been proliferating, i.e. we have successfully policed and stabilised 971 unrest-related in 2010/11; 1 194 during 2011/12; 1 882 during 2012/13 and 1 907 during 2013/14. This context requires for the police to increase the policing capacity in this area, hence the training of 1 140 Tactical Response Team members, 416 local Police Station members and 903 Metro Police members as First Responders to public order incidents during 2013/14. The SAPS will continue to prioritise this training intervention during 2015/16 in order to optimise the initiatives to swiftly and peaceably stabilise these incidents.
The policing environment is also characterised by the presence of licenced and unlicensed firearms. During the past financial year there were 7 589 reported lost or stolen firearm which might have made their way to the hands of criminals, additional to 10 907 firearms lost in the previous year alone. Over the past 5 years there were about 49 010 reported lost/stolen of which 46 712 were recovered. Of key concern is the prevalent use of unlicensed firearms in the commitment of various violent crimes, as alluded to in the 2013/14 Victims of Crime Survey, i.e. car hijacking (93%); sexual offences (57%); murders (55%); house robbery (58%) and other robberies (29%). Most of these unlicensed firearms utilised in these crimes were previously owned by licensed entities.
2
1.2 Organisational EnvironmentOutcome 12: An efficient, effective and development orientated Public Service requires for departments to, among others, improve service delivery quality and access. This is further corroborated by the findings of the Frontline Service Delivery Programme and the piloted Citizen-based Monitoring Project which are championed by the Department of Planning, Monitoring and Evaluation (DPME); and those of statutory oversight bodies such as the Portfolio Committee on Police, Provincial Legislatures and The Office of the Public Service Commission. In response, the organisation has launched the SAPS Frontline Service Delivery Programme as a formal process of professionalising and institutionalising its frontline services to the communities, focusing on: the individual as an employee; the physical touch points (frontline office); the quality of services delivered; and stakeholder engagement.
Taking government to the people is one of the critical imperatives of the current administration, particularly the call by the Minister of Police to operationalise the JCPS Community Outreach Programmes. In response, the organisation has embarked on a Community Outreach Programme as a vehicle to strengthen partnerships between the police and the communities, particularly through school safety programmes, in the fight against crime and will do more in 2015/16 and beyond.
Professionalisation of police is high on the 2015/16 police agenda and beyond. At least the following critical interventions made in this regard which will be further implemented during 2015/16 include:
➤ The Paarl Police Academy with the first intake of 125 students for the Bachelor of Police Science in 2013.
➤ Management Training Programmes with reputable institutions such as Harvard University, University of Pretoria and the University of South Africa
➤ Structured relations with research and academic institutions through the SAPS Tertiary Forum, a discourse platform where critical training interventions such as the review of the SAPS basic training curriculum, and themes such as police demilitarisation or professionalisation, are constructively deliberated upon to inform proper planning and implementation.
➤ Other interventions to ensure that the police operate within a human rights culture include focus group interactions with key role-players such as the Human Rights Commission.
2. Revisions of Legislative and Other Mandates
Legislation
Animal Movement and Control Bill: This Bill is the product of a review of the Stock Theft Act, 1959 (Act No. 57 of 1959), and will repeal and substitute the said Act.
National Strategic Infrastructure Bill: This Bill will be the product of a review of the National Key Points Act, 1980 (Act No. 102 of 1980).
Firearms Control Amendment Bill, 2014: this will amend both the Firearms Control Amendment Act, 2006 (Act No. 28 of 2006) and the Firearms Control Act, 2000 (Act No. 60 of 2000).
South African Police Service Amendment Bill, 2014: This Bill will be the product of a review of the South African Police Service Act, 1995 (Act No. 68 of 1995).
Protection of Constitutional Democracy against Terrorist and related Activities Amendment Bill, 2014: This Bill will update the Protection of Constitutional Democracy against Terrorist and Related Activities Act, 2004 (Act No. 33 of 2004) in respect of additional international instruments which South Africa has become a party to since the adoption of the original Act. It will also ensure that legal developments in this area are taken into account and are reflected in the Act.
3
Policy
The Minister of Police is responsible for providing policy direction to the Department of Police and ensuring that the South African Police Service (SAPS) effectively implements the developed policies. The following policies will be developed during the financial year:
➤ Finalisation of the White Paper on Safety and Security.
➤ The White Paper on the Police.
4
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3.2 Relating Expenditure Trends to Strategic Outcome- Oriented Goals
The spending focus over the medium term will be on maintaining the personnel capacity, professionalising the Police Service through skills development, enhancing the department’s Information Communication Technology (ICT) systems as part of the criminal justice sector revamp and modernisation programme, as well as building and upgrading physical resources and capital infrastructure. These activities support the Justice, Crime Prevention and Security (JCPS) Cluster’s objective of enhancing the criminal justice system to create safer communities and ensure that people in South Africa are and feel safe (outcome 3).
The relevant resourcing of Police Stations and other critical service delivery points (expansion of hardware and software) will continue over the medium term.
Maintaining personnel numbers and physical resources such as basic equipment needs, capital infrastructure, skills development and technological enhancement in the information and telecommunication environments remain priorities as far as resource allocations are concerned.
Cabinet approved reductions to the baseline of the Department over the medium term of R517.1 million in 2015/16, R1.240 billion in 2016/17 and R802 million in 2017/18. These reductions were effected from goods and services comprising of R366.3 million in 2015/16, R586.4 million in 2016/17 and R634.9 million in 2017/18. Furthermore, R150.8 million in 2015/16, R653.2 million in 2016/17 and R167.1 million were removed from payments for capital assets (buildings, other fixed structures and transport equipment).
Of these amounts, R352.9 million in 2015/16, R372.3 million in 2016/17 and R790.9 million in 2017/18 were reallocated to provide for higher personnel remuneration costs than the main budget provided for and the replacement of transport equipment in 2017/18.
Having considered the Departments ability to sustain the current baseline in respect of compensation of employees over the medium term, total personnel numbers are estimated to remain at a level of 198 062 for each year during this period. This in essence implies that the department will only be able to replace current personnel losses on an annual basis.
Expenditure increased from R57.9 billion in 2011/12 to R72.5 billion in 2014/15, at an average annual rate of 7,4 per cent driven mainly by the increased expenditure in compensation of employees. It is expected to grow to R86.3 billion over the medium term, at an average annual rate of 6,0 per cent. The growth in expenditure over the medium term is primarily due to investment in capital infrastructure and technological enhancements, particularly in the forensic science and investigative functions; creating capacity for the Directorate for Priority Crime Investigation (DPCI); upgrading the Information Technology (IT) network; and reviewing and modernising the Criminal Justice System (CJS) to create an integrated criminal justice environment.
With programme spending over the medium term reflecting average growth rates, baseline costing has been adjusted to more accurately reflect the underlying input costs in order to ensure service delivery continuation at an acceptable level. Intervention of a logistical nature is of the utmost importance to enhance service delivery and therefore the need to prioritise the spending in terms of the following, amongst others is emphasised.
➤ Implementation of an integrated CJS to ensure a single, coordinated management of criminal justice and performance across the CJS utilisation, focusing on funding for Forensic Services and the broader Detective Service to enhance crime investigations.
➤ Provision for specialised equipment and training for detectives to enhance the process of investigation of crime.
➤ Maintaining a specialised capacity that allows for interventions through external deployment.
➤ Building capacity at Police Stations.
➤ Establishment of victim-friendly facilities.
6
➤ Victim support services.
➤ Investment in capital equipment to support basic policing services.
➤ Maintaining the fixed-wing aircraft and helicopter fleet.
➤ Policing of major events.
➤ Purchase of firearms and ammunition.
➤ Community Outreach Programmes and Imbizo’s.
➤ Conducting high risk operations.
➤ Strengthening the resource capacity of Public Oder Policing Units to police incidents of public disorder.
7
3.3
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atio
n
Aver
age
grow
thra
te(%
)
Expe
n-di
ture
/To
tal:
Aver
age
(%)
Med
ium
term
exp
endi
ture
es
timat
e Av
erag
egr
owth
rate
(%)
Expe
n-di
ture
/To
tal:
Aver
age
(%)
R m
illio
n 2
011/
12
201
2/13
2
013/
14
201
4/15
2
011/
12 -
2014
/15
201
5/16
2
016/
17
201
7/18
2
014/
15 -
2017
/18
Min
istry
23.3
22.5
24.3
28.9
7.4%
0.2%
32.4
34.5
36.9
8.5%
0.2%
Man
agem
ent
53.8
59.2
59.8
58.2
2.7%
0.4%
67.2
71.5
75.5
9.1%
0.4%
Cor
pora
te S
ervi
ces
11 8
81.4
12 6
60.6
14 0
34.1
15 1
17.2
8.4%
99.0
%16
059
.516
916
.717
881
.35.
8%98
.7%
Civ
ilian
Secr
etar
iat
31.9
39.9
61.0
99.8
46.2
%0.
4%10
5.1
110.
612
1.1
6.6%
0.7%
Tota
l 11
990
.412
782
.214
179
.215
304
.08.
5%10
0.0%
16 2
64.2
17 1
33.3
18 1
14.7
5.8%
100.
0%
Econ
omic
cla
ssifi
catio
nC
urre
nt p
aym
ents
10 7
85.4
11 4
26.1
12 5
39.4
13 4
99.1
7.8%
88.9
%14
386
.615
197
.116
056
.56.
0%88
.5%
Com
pens
atio
n of
em
ploy
ees
7 01
4.9
7 81
1.7
8 70
1.8
9 30
9.1
9.9%
60.5
%10
060
.110
687
.111
316
.16.
7%61
.9%
Goo
ds a
nd s
ervi
ces
3 77
0.6
3 61
4.5
3 83
7.6
4 19
0.0
3.6%
28.4
%4
326.
44
510.
04
740.
44.
2%26
.6%
Tran
sfer
s an
d su
bsid
ies
297.
437
7.5
529.
055
8.3
23.4
%3.
2%61
1.8
603.
363
4.4
4.4%
3.6%
Prov
ince
s an
d m
unic
ipal
ities
4.7
6.2
5.8
5.4
4.7%
–
7.0
7.2
7.3
10.7
% –
D
epar
tmen
tal a
genc
ies
and
acco
unts
58.8
69.5
93.0
134.
731
.9%
0.7%
142.
014
9.4
161.
86.
3%0.
9%
Hou
seho
lds
234.
030
1.8
430.
341
8.2
21.4
%2.
6%46
2.8
446.
746
5.2
3.6%
2.7%
Paym
ents
for c
apita
l ass
ets
900.
997
2.9
1 09
7.1
1 24
6.7
11.4
%7.
8%1
265.
81
332.
91
423.
84.
5%7.
9%Bu
ildin
gs a
nd o
ther
fixe
d st
ruct
ures
670.
069
0.8
867.
098
4.9
13.7
%5.
9%99
8.7
1 05
1.4
1 10
3.9
3.9%
6.2%
Mac
hine
ry a
nd e
quip
men
t22
9.5
281.
922
9.9
256.
43.
8%1.
8%26
1.6
275.
831
9.3
7.6%
1.7%
Biol
ogic
al a
sset
s1.
40.
20.
25.
457
.7%
–
5.5
5.7
0.6
-51.
8% –
Pa
ymen
ts fo
r fina
ncia
l ass
ets
6.6
5.7
13.6
–
-100
.0%
–
–
–
–
–
–
Tota
l 11
990
.412
782
.214
179
.215
304
.08.
5%10
0.0%
16 2
64.2
17 1
33.3
18 1
14.7
5.8%
100.
0%
8
Prop
ortio
n of
tota
l pro
gram
me
expe
nditu
re to
vot
e ex
pend
iture
20.7
%20
.2%
20.6
%21
.1%
21.3
%21
.2%
21.0
%
Det
ails
of t
rans
fers
and
sub
sidi
esD
epar
tmen
tal a
genc
ies
(non
-bus
ines
s en
titie
s)C
urre
nt58
.869
.593
.013
4.7
31.9
%0.
7%14
2.0
149.
416
1.8
6.3%
0.9%
Safe
ty a
nd S
ecur
ity S
ecto
r Ed
ucat
ion
and
Trai
ning
Aut
horit
y26
.829
.632
.034
.99.
2%0.
2%36
.938
.840
.85.
3%0.
2%
Civ
ilian
Secr
etar
iat f
or th
e Po
lice
Serv
ice
31.9
39.9
61.0
99.8
46.2
%0.
4%10
5.1
110.
612
1.1
6.6%
0.7%
9
Prog
ram
me
2: V
isib
le P
olic
ing
Expe
nditu
re E
stim
ates
Visi
ble
Polic
ing
expe
nditu
re e
stim
ates
by
sub-
prog
ram
me
and
econ
omic
cla
ssifi
catio
nSu
b-pr
ogra
mm
e A
udite
d ou
tcom
e A
djus
ted
appr
opri-
atio
n
Aver
age
grow
thra
te(%
)
Expe
n-di
ture
/To
tal:
Aver
age
(%)
Med
ium
term
exp
endi
ture
es
timat
e Av
erag
egr
owth
rate
(%)
Expe
n-di
ture
/To
tal:
Aver
age
(%)
R m
illio
n 2
011/
12
201
2/13
2
013/
14
201
4/15
2
011/
12 -
2014
/15
201
5/16
2
016/
17
201
7/18
2
014/
15 -
2017
/18
Crim
e Pr
even
tion
23 9
29.1
25 5
56.0
27 7
64.4
29 2
85.4
7.0%
79.2
%30
711
.132
537
.235
006
.66.
1%79
.1%
Bord
er S
ecur
ity1
434.
61
467.
31
550.
71
659.
85.
0%4.
5%1
753.
41
855.
21
964.
75.
8%4.
5%Sp
ecia
lised
Inte
rven
tions
2 08
6.6
2 50
3.8
2 74
7.0
2 88
6.4
11.4
%7.
6%3
030.
53
224.
73
420.
95.
8%7.
8%Fa
cilit
ies
2 49
1.2
2 78
8.1
3 08
7.0
3 21
2.3
8.8%
8.6%
3 36
0.0
3 53
8.1
3 71
5.0
5.0%
8.6%
Tota
l 29
941
.532
315
.235
149
.137
043
.87.
4%10
0.0%
38 8
55.0
41 1
55.3
44 1
07.3
6.0%
100.
0%
Econ
omic
cla
ssifi
catio
nC
urre
nt p
aym
ents
28 8
63.3
31 3
55.2
33 9
45.6
35 8
93.8
7.5%
96.7
%37
746
.540
010
.442
302
.85.
6%96
.8%
Com
pens
atio
n of
em
ploy
ees
22 9
13.4
25 1
82.8
27 2
99.2
29 0
15.9
8.2%
77.7
%30
610
.532
533
.834
457
.15.
9%78
.6%
Goo
ds a
nd s
ervi
ces
5 94
9.8
6 17
2.5
6 64
6.4
6 87
7.9
5.0%
19.1
%7
136.
07
476.
57
845.
74.
5%18
.2%
Tran
sfer
s an
d su
bsid
ies
167.
815
6.1
194.
821
8.1
9.1%
0.5%
201.
921
2.6
223.
20.
8%0.
5%Pr
ovin
ces
and
mun
icip
aliti
es18
.517
.018
.918
.90.
7%0.
1%19
.820
.821
.84.
9%0.
1%
Non
-pro
fit in
stitu
tions
1.0
–
1.0
1.0
–
–
–
–
–
-100
.0%
–
Hou
seho
lds
148.
313
9.1
174.
919
8.2
10.2
%0.
5%18
2.2
191.
820
1.4
0.5%
0.5%
Paym
ents
for c
apita
l as
sets
910.
480
3.8
1 00
8.7
931.
80.
8%2.
7%90
6.5
932.
31
581.
219
.3%
2.7%
Build
ings
and
oth
er fi
xed
stru
ctur
es0.
60.
80.
7 –
-1
00.0
% –
–
–
–
–
–
Mac
hine
ry a
nd e
quip
men
t90
9.6
802.
91
008.
093
1.8
0.8%
2.7%
906.
593
2.3
1 58
1.2
19.3
%2.
7%Bi
olog
ical
ass
ets
0.2
0.1
–
–
-100
.0%
–
–
–
–
–
–
Tota
l 29
941
.532
315
.235
149
.137
043
.87.
4%10
0.0%
38 8
55.0
41 1
55.3
44 1
07.3
6.0%
100.
0%Pr
opor
tion
of to
tal
prog
ram
me
expe
nditu
re to
vot
e ex
pend
iture
51.7
%51
.2%
51.1
%51
.1%
50.9
%50
.9%
51.1
%
10
Prog
ram
me
3: D
etec
tive
Serv
ice
Expe
nditu
re E
stim
ates
Det
ectiv
e Se
rvic
es e
xpen
ditu
re e
stim
ates
by
sub-
prog
ram
me
and
econ
omic
cla
ssifi
catio
nSu
b-pr
ogra
mm
e A
udite
d ou
tcom
e A
djus
ted
appr
opri-
atio
n
Aver
age
grow
thra
te(%
)
Expe
n-di
ture
/To
tal:
Aver
age
(%)
Med
ium
term
exp
endi
ture
es
timat
e Av
erag
egr
owth
rate
(%)
Expe
n-di
ture
/To
tal:
Aver
age
(%)
R m
illio
n 2
011/
12
201
2/13
2
013/
14
201
4/15
2
011/
12 -
2014
/15
201
5/16
2
016/
17
201
7/18
2
014/
15 -
2017
/18
Crim
e In
vest
igat
ions
7 94
2.0
8 97
8.5
9 72
8.4
10 1
64.0
8.6%
66.4
%10
580
.111
198
.912
035
.05.
8%67
.0%
Crim
inal
Rec
ord
Cen
tre1
330.
21
582.
41
924.
91
988.
014
.3%
12.3
%2
114.
92
259.
12
450.
37.
2%13
.4%
Fore
nsic
Sci
ence
Lab
orat
ory
1 56
7.8
1 92
2.4
1 77
9.1
1 63
7.7
1.5%
12.5
%1
761.
11
827.
01
929.
15.
6%10
.9%
Spec
ialis
ed In
vest
igat
ions
1 07
7.1
1 21
0.3
1 27
1.6
1 34
3.3
7.6%
8.8%
1 35
9.9
1 43
1.1
1 52
8.8
4.4%
8.6%
Tota
l 11
917
.113
693
.714
704
.015
133
.08.
3%10
0.0%
15 8
16.0
16 7
16.2
17 9
43.2
5.8%
100.
0%
Econ
omic
cla
ssifi
catio
nC
urre
nt p
aym
ents
10 7
71.0
12 1
79.0
13 6
93.0
14 4
31.0
10.2
%92
.1%
15 1
12.8
16 0
06.6
16 9
43.3
5.5%
95.3
%C
ompe
nsat
ion
of e
mpl
oyee
s8
894.
39
934.
011
043
.811
605
.69.
3%74
.8%
12 3
14.6
13 0
96.4
13 8
93.8
6.2%
77.6
%G
oods
and
ser
vice
s1
876.
72
245.
02
649.
32
825.
414
.6%
17.3
%2
798.
22
910.
23
049.
52.
6%17
.7%
Tran
sfer
s an
d su
bsid
ies
53.1
54.5
71.0
61.3
4.9%
0.4%
81.8
86.1
90.4
13.8
%0.
5%Pr
ovin
ces
and
mun
icip
aliti
es5.
36.
68.
27.
612
.8%
–
8.4
8.8
9.2
6.9%
0.1%
Hou
seho
lds
47.9
47.9
62.8
53.7
3.9%
0.4%
73.4
77.3
81.1
14.7
%0.
4%Pa
ymen
ts fo
r cap
ital a
sset
s1
092.
91
460.
194
0.0
640.
7-1
6.3%
7.5%
621.
362
3.5
909.
512
.4%
4.3%
Build
ings
and
oth
er fi
xed
stru
ctur
es0.
40.
10.
4 –
-1
00.0
% –
–
–
–
–
–
M
achi
nery
and
equ
ipm
ent
1 09
2.6
1 46
0.1
939.
764
0.7
-16.
3%7.
5%62
1.3
623.
590
9.5
12.4
%4.
3%To
tal
11 9
17.1
13 6
93.7
14 7
04.0
15 1
33.0
8.3%
100.
0%15
816
.016
716
.217
943
.25.
8%10
0.0%
Prop
ortio
n of
tota
l pro
gram
me
expe
nditu
re to
vot
e ex
pend
iture
20.6
%21
.7%
21.4
%20
.9%
20.7
%20
.7%
20.8
%
11
Prog
ram
me
4: C
rime
Inte
llige
nce
Expe
nditu
re E
stim
ates
Crim
e In
telli
genc
e ex
pend
iture
est
imat
es b
y su
b-pr
ogra
mm
e an
d ec
onom
ic c
lass
ifica
tion
Sub-
prog
ram
me
Aud
ited
outc
ome
Adj
uste
d ap
prop
ri-at
ion
Aver
age
grow
thra
te(%
)
Expe
n-di
ture
/To
tal:
Aver
age
(%)
Med
ium
term
exp
endi
ture
es
timat
e Av
erag
egr
owth
rate
(%)
Expe
n-di
ture
/To
tal:
Aver
age
(%)
R m
illio
n 2
011/
12
201
2/13
2
013/
14
201
4/15
2
011/
12 -
2014
/15
201
5/16
2
016/
17
201
7/18
2
014/
15 -
2017
/18
Crim
e In
tellig
ence
Ope
ratio
ns94
4.3
1 01
6.2
1 12
1.8
1 21
4.6
8.8%
40.6
%1
311.
21
404.
81
510.
57.
5%42
.2%
Inte
lligen
ce a
nd In
form
atio
n M
anag
emen
t1
451.
31
553.
91
618.
21
666.
24.
7%59
.4%
1 79
9.2
1 92
4.0
2 06
1.8
7.4%
57.8
%To
tal
2 39
5.6
2 57
0.1
2 74
0.0
2 88
0.8
6.3%
100.
0%3
110.
43
328.
83
572.
37.
4%10
0.0%
Econ
omic
cla
ssifi
catio
nC
urre
nt p
aym
ents
2 35
2.7
2 52
4.3
2 69
0.2
2 83
3.3
6.4%
98.2
%3
062.
73
276.
63
496.
17.
3%98
.3%
Com
pens
atio
n of
em
ploy
ees
2 11
9.3
2 28
7.3
2 45
7.3
2 60
5.9
7.1%
89.5
%2
820.
03
023.
53
232.
07.
4%90
.6%
Goo
ds a
nd s
ervi
ces
233.
323
7.0
232.
922
7.4
-0.9
%8.
8%24
2.8
253.
226
4.1
5.1%
7.7%
Tran
sfer
s an
d su
bsid
ies
16.4
15.0
13.7
9.8
-15.
6%0.
5%11
.512
.012
.68.
6%0.
4%Pr
ovin
ces
and
mun
icip
aliti
es0.
80.
80.
90.
93.
5% –
1.
01.
01.
18.
6% –
H
ouse
hold
s15
.614
.312
.89.
0-1
6.8%
0.5%
10.5
11.0
11.5
8.6%
0.3%
Paym
ents
for c
apita
l ass
ets
26.6
30.8
36.1
37.6
12.3
%1.
2%36
.240
.163
.619
.1%
1.4%
Mac
hine
ry a
nd e
quip
men
t26
.630
.836
.137
.612
.3%
1.2%
36.2
40.1
63.6
19.1
%1.
4%To
tal
2 39
5.6
2 57
0.1
2 74
0.0
2 88
0.8
6.3%
100.
0%3
110.
43
328.
83
572.
37.
4%10
0.0%
Prop
ortio
n of
tota
l pro
gram
me
expe
nditu
re to
vot
e ex
pend
iture
4.1%
4.1%
4.0%
4.0%
4.1%
4.1%
4.1%
12
Prog
ram
me
5: P
rote
ctio
n an
d Se
curit
y Se
rvic
es
Expe
nditu
re E
stim
ates
Prot
ectio
n an
d Se
curit
y Se
rvic
es e
xpen
ditu
re e
stim
ates
by
sub-
prog
ram
me
and
econ
omic
cla
ssifi
catio
nSu
b-pr
ogra
mm
e A
udite
d ou
tcom
e A
djus
ted
appr
opri-
atio
n
Aver
age
grow
thra
te(%
)
Expe
n-di
ture
/To
tal:
Aver
age
(%)
Med
ium
term
exp
endi
ture
es
timat
e Av
erag
egr
owth
rate
(%)
Expe
n-di
ture
/To
tal:
Aver
age
(%)
R m
illio
n 2
011/
12
201
2/13
2
013/
14
201
4/15
2
011/
12 -
2014
/15
201
5/16
2
016/
17
201
7/18
2
014/
15 -
2017
/18
VIP
Prot
ectio
n Se
rvic
es66
3.4
748.
287
6.4
899.
710
.7%
41.7
%1
004.
41
077.
31
153.
88.
6%43
.1%
Stat
ic a
nd M
obile
Sec
urity
760.
678
4.9
863.
094
3.1
7.4%
43.8
%99
8.7
1 05
7.9
1 11
4.9
5.7%
42.9
%G
over
nmen
t Sec
urity
Reg
ulat
or82
.189
.590
.996
.85.
7%4.
7%11
1.2
117.
312
3.5
8.4%
4.7%
Ope
ratio
nal S
uppo
rt18
2.6
172.
918
8.7
205.
94.
1%9.
8%21
7.1
229.
624
3.1
5.7%
9.3%
Tota
l 1
688.
61
795.
52
019.
02
145.
68.
3%10
0.0%
2 33
1.5
2 48
2.1
2 63
5.2
7.1%
100.
0%
Econ
omic
cla
ssifi
catio
nC
urre
nt p
aym
ents
1 62
2.1
1 74
9.8
1 95
0.2
2 10
9.2
9.1%
97.2
%2
295.
82
433.
52
577.
46.
9%98
.1%
Com
pens
atio
n of
em
ploy
ees
1 46
5.6
1 58
0.6
1 73
9.7
1 91
2.5
9.3%
87.6
%2
079.
62
208.
32
339.
36.
9%89
.0%
Goo
ds a
nd s
ervi
ces
156.
516
9.2
210.
619
6.7
7.9%
9.6%
216.
222
5.1
238.
16.
6%9.
1%Tr
ansf
ers
and
subs
idie
s2.
62.
54.
34.
519
.7%
0.2%
4.8
5.1
5.4
5.9%
0.2%
Prov
ince
s an
d m
unic
ipal
ities
0.5
0.6
0.8
0.7
11.3
% –
0.
80.
90.
910
.7%
–
Hou
seho
lds
2.1
1.9
3.5
3.8
21.5
%0.
1%4.
04.
24.
45.
0%0.
2%Pa
ymen
ts fo
r cap
ital a
sset
s63
.943
.264
.431
.9-2
0.7%
2.7%
30.9
43.5
52.5
18.1
%1.
7%Bu
ildin
gs a
nd o
ther
fixe
d st
ruct
ures
0.2
–
–
–
-100
.0%
–
–
–
–
–
–
Mac
hine
ry a
nd e
quip
men
t63
.743
.264
.431
.9-2
0.6%
2.7%
30.9
43.5
52.5
18.1
%1.
7%To
tal
1 68
8.6
1 79
5.5
2 01
9.0
2 14
5.6
8.3%
100.
0%2
331.
52
482.
12
635.
27.
1%10
0.0%
Prop
ortio
n of
tota
l pro
gram
me
expe
nditu
re to
vot
e ex
pend
iture
2.9%
2.8%
2.9%
3.0%
3.1%
3.1%
3.1%
13
Part
B: P
rogr
amm
e an
d Su
b-pr
ogra
mm
e Pl
ans
4.
Key
Depa
rtmen
tal P
rogr
amm
e 1:
Adm
inist
ratio
n
4.1
Purp
ose
Dev
elop
pol
icy
and
man
age
the
Dep
artm
ent,
incl
udin
g ad
min
istra
tive
supp
ort.
4.2
Stra
tegi
c O
bjec
tive,
Ann
ual T
arge
ts a
nd P
erfo
rman
ce In
dica
tors
for 2
015/
16St
rate
gic
Obj
ectiv
e: T
o re
gula
te th
e ov
eral
l man
agem
ent o
f the
Dep
artm
ent a
nd p
rovi
de c
entr
alis
ed s
uppo
rt s
ervi
ces
Stra
tegi
c Pr
iorit
yPe
rfor
man
ce
Indi
cato
rA
udite
d/A
ctua
l Per
form
ance
Estim
ated
Pe
rfor
man
ce20
14/1
5
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Esta
blis
hing
an
adeq
uate
Hum
an
Res
ourc
e ca
pabi
lity
Perc
enta
ge o
f fil
led
post
s in
term
s of
the
appr
oved
es
tabl
ishm
ent
100,
71%
(1
99 3
45 in
term
s of
the
appr
oved
es
tabl
ishm
ent)
99,4
6%
(197
946
in te
rms
of th
e ap
prov
ed
esta
blis
hmen
t)
98,5
% (1
94 8
52 in
te
rms
of th
e re
vise
d ta
rget
of 1
97 8
42 fo
r 20
13/1
4)
Mai
ntai
n a
min
imum
w
orkf
orce
of
98%
in te
rms
of
the
appr
oved
es
tabl
ishm
ent
(198
010
)
Mai
ntai
n a
min
imum
w
orkf
orce
of
98%
in te
rms
of
the
appr
oved
es
tabl
ishm
ent
(198
042
)
Mai
ntai
n a
min
imum
w
orkf
orce
of
98%
in te
rms
of
the
appr
oved
es
tabl
ishm
ent
(198
062
)
Mai
ntai
n a
min
imum
w
orkf
orce
of
98%
in te
rms
of
the
appr
oved
es
tabl
ishm
ent
(198
062
)
Perc
enta
ge o
f se
rvic
e te
rmin
atio
ns
final
ised
with
in 6
0 w
orki
ng d
ays
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
90%
95%
100%
100%
Aver
age
time
take
n to
fill
vaca
nt fu
nded
po
sts
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
with
in th
ree
m
onth
s af
ter
appr
oval
by
the
Hum
an R
esou
rce
Com
mitt
ee
100%
with
in th
ree
mon
ths
afte
r ap
prov
al b
y th
e H
uman
Res
ourc
e C
omm
ittee
100%
with
in th
ree
m
onth
s af
ter
appr
oval
by
the
Hum
an R
esou
rce
Com
mitt
ee
100%
with
in th
ree
m
onth
s af
ter
appr
oval
by
the
Hum
an R
esou
rce
Com
mitt
ee
14
Stra
tegi
c O
bjec
tive:
To
regu
late
the
over
all m
anag
emen
t of t
he D
epar
tmen
t and
pro
vide
cen
tral
ised
sup
port
ser
vice
sSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Inve
stin
g in
H
uman
Cap
ital
Dev
elop
men
t
Perc
enta
ge o
f le
arne
rsde
clar
ed c
ompe
tent
up
on c
ompl
etio
n of
thei
r tra
inin
g in
te
rms
of th
e Tr
aini
ng
Prov
isio
ning
Pla
n (T
PP)1
90,2
% (2
00 6
57
train
ed, 1
80 9
00
com
pete
nt)
90%
(144
298
tra
ined
, 129
387
co
mpe
tent
)
98,1
% (2
16 5
16
train
ed, 2
12 4
79
com
pete
nt)
95%
of l
earn
ers
decl
ared
com
pete
nt
96,5
% o
f lea
rner
sde
clar
ed c
ompe
tent
97
% o
f lea
rner
sde
clar
ed c
ompe
tent
97,5
% o
f lea
rner
s de
clar
ed c
ompe
tent
Perc
enta
ge o
f le
arne
rshi
ps a
nd
artis
ansh
ip tr
aini
ng
impl
emen
ted
in
term
s of
the
plan
ned
prog
ram
me 2
78,3
% (3
03)
79%
of l
earn
ers
decl
ared
com
pete
ntTh
ree
lear
ners
hips
pr
ogra
mm
es
impl
emen
ted
and
Two
artis
ansh
ip
prog
ram
mes
im
plem
ente
d
85%
of l
earn
ers
decl
ared
com
pete
nt85
,5%
impl
emen
ted
86%
impl
emen
ted
86,5
% im
plem
ente
d
Perc
enta
ge o
f le
arne
rs d
ecla
red
com
pete
nt u
pon
com
plet
ion
of K
53
driv
er tr
aini
ng
86,8
% (3
175
tra
ined
, 2 7
55co
mpe
tent
)
92%
(1 0
60 tr
aine
d,
973
com
pete
nt)
97,2
% (7
44 tr
aine
d,
723
com
pete
nt)
92%
of l
earn
ers
decl
ared
com
pete
nt94
% o
f lea
rner
sde
clar
ed c
ompe
tent
94,5
% o
f lea
rner
sde
clar
ed c
ompe
tent
95%
of l
earn
ers
decl
ared
com
pete
nt
1 In
clud
ed in
the
TPP
are
the
follo
win
g co
urse
s as
hig
hlig
hted
in th
e N
DP
and
MTS
F 20
14-2
019:
For
ensi
c Sc
ienc
es, C
rime
Inve
stig
atio
ns, c
ours
es re
late
d to
crim
es a
gain
st w
omen
and
chi
ldre
n an
d cy
ber-c
rime.
2 Th
e pe
rform
ance
indi
cato
r now
mea
sure
s th
e im
plem
enta
tion
of le
arne
rshi
ps a
nd a
rtisa
nshi
p pr
ogra
mm
es.
15
Stra
tegi
c O
bjec
tive:
To
regu
late
the
over
all m
anag
emen
t of t
he D
epar
tmen
t and
pro
vide
cen
tral
ised
sup
port
ser
vice
sSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Inve
stin
g in
H
uman
Cap
ital
Dev
elop
men
t
Perc
enta
ge o
f bu
rsar
ies
disb
urse
d fo
r pol
icin
g an
d sc
arce
ski
lls-re
late
d qu
alifi
catio
ns
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
(1 0
02)
100%
bur
sarie
s di
sbur
sed
100%
bur
sarie
s di
sbur
sed
100%
bur
sarie
s di
sbur
sed
100%
bur
sarie
s di
sbur
sed
Num
ber o
f in
tern
ship
s un
derta
ken
235
inte
rns
plac
ed23
0 in
tern
s pl
aced
279
inte
rns
plac
ed30
6 in
tern
s pl
aced
Incr
ease
by
10%
to
336
Incr
ease
by
10%
to
369
Incr
ease
by
10%
to40
5
Perc
enta
ge
of o
pera
tiona
l m
embe
rs 3 d
ecla
red
com
pete
nt in
the
Mod
ules
: use
of
hand
gun
and
lega
l pr
inci
ples
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
92%
492
,5%
93%
An e
ffect
ive
Dis
cipl
ine
an
d In
tegr
ity
Man
agem
ent
Cap
abilit
y
Perc
enta
ge o
f di
scip
linar
y ca
ses
final
ised
with
in th
e st
ipul
ated
tim
efra
me
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
80%
cas
es fi
nalis
ed
with
in 9
0 da
ys90
% c
ases
fina
lised
w
ithin
90
days
100%
cas
es
final
ised
with
in 9
0 da
ys
100%
cas
es
final
ised
with
in 9
0 da
ys
Perc
enta
ge o
f re
porte
d in
cide
nces
of
cor
rupt
ion
by m
embe
rs
inve
stig
ated
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
90%
95%
95%
95%
3 O
pera
tiona
l mem
bers
are
thos
e w
ho q
ualif
y fo
r a s
ervi
ce a
llow
ance
.4
The
perc
enta
ge e
xclu
des
mem
bers
dec
lare
d un
fit to
pos
sess
a fi
rear
m.
16
Stra
tegi
c O
bjec
tive:
To
regu
late
the
over
all m
anag
emen
t of t
he D
epar
tmen
t and
pro
vide
cen
tral
ised
sup
port
ser
vice
sSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Impr
ovin
g th
e he
alth
an
d w
elln
ess
profi
le
of th
e or
gani
satio
n
Perc
enta
ge o
f em
ploy
ees
reac
hed
durin
g pr
oact
ive
Empl
oyee
Hea
lth
and
Wel
lnes
s (E
HW
) pro
gram
mes
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
80%
95%
95%
95%
Perc
enta
ge o
f em
ploy
ees
reac
hed
in re
latio
n to
EH
W
rela
ted
requ
ests
re
ceiv
ed
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
reac
hed
100%
reac
hed
100%
reac
hed
100%
reac
hed
Perc
enta
ge
of o
pera
tiona
l em
ploy
ees
debr
iefe
d su
bseq
uent
to
atte
ndin
g a
crim
e sc
ene
and
oper
atio
ns 5 in
re
latio
n to
requ
ests
re
ceiv
ed a
nd
inci
dent
s be
ing
repo
rted
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
deb
riefin
gs
held
100%
deb
riefin
gs
held
100%
deb
riefin
gs
held
100%
deb
riefin
gs
held
Impr
ovin
g th
e he
alth
an
d w
elln
ess
profi
le
of th
e or
gani
satio
n
Aver
age
acce
ptab
le
rate
of u
nsch
edul
ed
abse
nce
(sic
k a
nd
inca
paci
ty le
ave)
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
A m
axim
um o
f 7,
25%
A m
axim
um o
f 5,
75%
A m
axim
um o
f 4,
25%
A m
axim
um o
f 4,
25%
Num
ber o
f day
s ta
ken
to c
aptu
re
leav
e tra
nsac
tions
(s
ched
uled
or
unsc
hedu
led)
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
With
in 1
4 da
ys92
% w
ithin
14
days
92%
with
in 1
4 da
ys92
% w
ithin
14
days
Perc
enta
ge o
f em
ploy
ees
who
take
10
day
s co
mpu
lsor
y le
ave
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
A m
inim
um o
f 60%
A m
inim
um o
f 65%
A m
inim
um o
f 65%
A m
inim
um o
f 65%
5 Th
is re
late
s to
defi
ned
inci
denc
es o
f a v
iole
nt n
atur
e th
at m
embe
rs a
ttend
to, e
.g. v
iole
nt p
rote
sts
and
mur
der s
cene
s.
17
Stra
tegi
c O
bjec
tive:
To
regu
late
the
over
all m
anag
emen
t of t
he D
epar
tmen
t and
pro
vide
cen
tral
ised
sup
port
ser
vice
sSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
A pr
oper
ly re
gula
ted
and
effe
ctiv
e or
gani
satio
nal
desi
gn a
nd
deve
lopm
ent
capa
bilit
y
Num
ber o
f Po
lice
Stat
ions
de
mog
raph
ical
ly
anal
ysed
to in
form
re
sour
ce a
lloca
tion
proc
esse
s
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
379
Polic
e St
atio
ns37
9 Po
lice
Stat
ions
379
Polic
e St
atio
ns
Perc
enta
ge
of s
truct
ures
ap
prov
ed a
gain
st
the
Org
anis
atio
nal
Des
ign
and
Dev
elop
men
t Pla
n
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
100%
100%
Num
ber o
f st
ruct
ures
revi
ewed
in
term
s of
the
Thre
e-Ye
ar R
ollin
g Pl
an
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
11 b
usin
ess
units
11 b
usin
ess
units
11 b
usin
ess
units
Impr
ovem
ent o
f re
quis
ite re
sour
ces
to s
usta
in q
ualit
y se
rvic
e de
liver
y on
st
rate
gic
prio
ritie
s
Rat
io o
f per
sonn
el
to v
ehic
les
3.96
:1 3
.83:
13.
82:1
Mai
ntai
n a
ratio
of
4.51
:1 p
erso
nnel
to
vehi
cles
Mai
ntai
n a
ratio
of
4.51
:1 p
erso
nnel
to
vehi
cles
Mai
ntai
n a
ratio
of
4.51
:1 p
erso
nnel
to
vehi
cles
Mai
ntai
n a
ratio
of
4.51
:1 p
erso
nnel
to
vehi
cles
Perc
enta
ge o
f fir
earm
s an
d bu
llet-
resi
stan
t ves
ts
dist
ribut
ed
100%
fire
arm
s di
strib
uted
and
10
0% b
ulle
t-re
sist
ant v
ests
di
strib
uted
112,
8% fi
rear
ms
dist
ribut
ed a
nd
113,
4% b
ulle
t-re
sist
ant v
ests
di
strib
uted
-610
0% fi
rear
ms
and
bulle
t-res
ista
nt
vest
s pl
anne
d fo
r, pr
ocur
ed a
nd
dist
ribut
ed
100%
fire
arm
s an
d bu
llet-r
esis
tant
ve
sts
plan
ned
for,
proc
ured
and
di
strib
uted
100%
fire
arm
s an
d bu
llet-r
esis
tant
ve
sts
plan
ned
for,
proc
ured
and
di
strib
uted
100%
fire
arm
s an
d bu
llet-r
esis
tant
ve
sts
plan
ned
for,
proc
ured
and
di
strib
uted
Perc
enta
ge o
f of
ficia
l SAP
S fir
earm
s do
t pee
n m
arke
d
88%
(236
842
)93
% (2
45 4
01)
97,9
8% (2
54 3
02)
100%
100%
100%
100%
Infra
stru
ctur
e de
velo
pmen
t and
pu
blic
acc
ess
to
polic
ing
serv
ices
Perc
enta
ge o
f pl
anne
d po
lice
faci
lity
proj
ects
co
mpl
eted
as
per
the
SAPS
Infra
-st
ruct
ure
Dev
elop
-m
ent P
lan
(Cap
ital
wor
ks, l
ease
s an
d m
aint
enan
ce) 7
72,7
% p
olic
e fa
cilit
y pr
ojec
ts c
ompl
eted
:N
= 6
NR
E =
4R
E =
3R
&U =
3
Tota
l = 1
6
37,5
% o
vera
ll co
mpl
etio
n (3
of t
he
8 pr
ojec
ts a
re o
n ta
rget
)
81%
100%
com
plet
ed
(in a
ccor
danc
e w
ith
plan
ned
proj
ect
mile
ston
es)
80%
80%
80%
6 Th
is p
erfo
rman
ce in
dica
tor w
as n
ot m
easu
red
in 2
013/
14.
7 Se
nsiti
ve to
app
rove
d bu
dget
.
18
Stra
tegi
c O
bjec
tive:
To
regu
late
the
over
all m
anag
emen
t of t
he D
epar
tmen
t and
pro
vide
cen
tral
ised
sup
port
ser
vice
sSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Infra
stru
ctur
e de
velo
pmen
t and
pu
blic
acc
ess
to
polic
ing
serv
ices
Perc
enta
ge
varia
tion
from
ap
prov
ed
infra
stru
ctur
e pr
ojec
t bu
dget
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
3% u
nder
spen
t20
% v
aria
nce
appe
tite
20%
var
ianc
e ap
petit
e20
% v
aria
nce
appe
tite
20%
var
ianc
e ap
petit
e
Enha
ncin
g In
form
atio
n Sy
stem
s an
d In
form
atio
n an
d C
omm
unic
atio
n Te
chno
logy
(IS/IC
T) to
sup
port
the
busi
ness
ob
ject
ives
of t
he
SAPS
Perc
enta
ge
of id
entifi
ed
Info
rmat
ion
Com
mun
icat
ion
Tech
nolo
gy (I
CT)
In
frast
ruct
ure
site
s m
oder
nise
d,
impl
emen
ted
and
mai
ntai
ned
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
95%
95%
95%
Perc
enta
ge
of p
riorit
ised
In
form
atio
n Sy
stem
s (IS
)/Sol
utio
ns
deve
lope
d,
impl
emen
ted
and
mai
ntai
ned
with
in
SAPS
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
70%
75%
80%
Perc
enta
ge o
f IS/
ICT
Gov
erna
nce
appr
oved
, im
plem
ente
d an
d im
prov
ed w
ithin
the
SAPS
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
60%
70%
80%
Perc
enta
ge o
f al
loca
ted
budg
et
spen
t on
appr
oved
IS
/ICT
proj
ects
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
98%
98%
98%
98%
Fina
ncia
l M
anag
emen
t C
apab
ility
Perc
enta
ge o
f le
gitim
ate
invo
ices
pa
id w
ithin
30
days
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
97%
98%
99%
99%
19
Stra
tegi
c O
bjec
tive:
To
regu
late
the
over
all m
anag
emen
t of t
he D
epar
tmen
t and
pro
vide
cen
tral
ised
sup
port
ser
vice
sSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Com
plia
nce
and
Assu
ranc
e Pr
ovis
ioni
ng
Perc
enta
ge
redu
ctio
n in
new
in
cide
nts
lead
ing
to
civi
l cla
ims
lodg
ed
agai
nst t
he S
APS
8 70
88
392
New
per
form
ance
in
dica
tor
Red
uce
by 3
,4%
Red
uce
by 3
,4%
Red
uce
by 3
,4%
Red
uce
by 3
,4%
Perc
enta
ge o
f le
gally
-vet
ted
cont
ract
s an
d ag
reem
ents
in
rela
tion
to th
e nu
mbe
r of r
eque
sts
rece
ived
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
100%
100%
100%
Perc
enta
ge o
f po
licie
s dr
afte
d in
rela
tion
to th
e nu
mbe
r of r
eque
sts
rece
ived
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
100%
100%
Perc
enta
ge o
f po
licie
s re
view
ed in
te
rms
of th
e Th
ree
Year
Rol
ling
Plan
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
10%
10%
10%
Num
ber o
f in
spec
tions
co
nduc
ted
by th
e In
spec
tora
te
1 36
8 92
31
160
790
insp
ectio
ns
cond
ucte
d79
0 in
spec
tions
co
nduc
ted
879
0 in
spec
tions
co
nduc
ted
790
insp
ectio
ns
cond
ucte
d
Perc
enta
ge o
f re
com
men
datio
ns
of th
e In
depe
nden
t Po
lice
Inve
stig
ativ
e D
irect
orat
e (IP
ID)
impl
emen
ted
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
84,4
% (7
64
reco
mm
enda
tions
re
ceiv
ed a
nd 6
45
impl
emen
ted)
90%
85%
85%
85%
Num
ber o
f rep
eat
audi
t find
ings
from
ex
tern
al a
ssur
ance
pr
ovid
ers
1 re
peat
aud
it fin
ding
2 re
peat
aud
it fin
ding
s3
repe
at a
udit
findi
ngs
2 re
peat
aud
it fin
ding
s2
repe
at a
udit
findi
ngs
1 re
peat
aud
it fin
ding
Zero
app
etite
Perc
enta
ge o
f au
dits
com
plet
ed
in te
rms
of th
e ap
prov
ed in
tern
al
audi
t pla
n
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
80%
85%
90%
8 Ta
rget
incl
udes
ad
hoc
insp
ectio
ns.
20
4.3. Quarterly Targets for 2015/16
Programme 1 performance indicator targets will be measured on an annual basis, as they do not have quarterly targets. However, performance in all areas will be reported on a quarterly basis (in-year reporting)
21
5.
Key
Depa
rtmen
tal P
rogr
amm
e 2:
Visi
ble
Polic
ing
5.1.
Purp
ose
To e
nabl
e Po
lice
Stat
ions
to in
stitu
te a
nd p
rese
rve
safe
ty a
nd s
ecur
ity, a
nd p
rovi
de fo
r spe
cial
ised
inte
rven
tions
and
pol
icin
g of
Sou
th A
frica
’s bo
rder
s.
5.2.
Stra
tegi
c O
bjec
tive,
Ann
ual T
arge
ts a
nd P
erfo
rman
ce In
dica
tors
for 2
015/
16St
rate
gic
Obj
ectiv
e: T
o di
scou
rage
all
crim
es b
y pr
ovid
ing
a pr
oact
ive
and
resp
onsi
ve p
olic
ing
serv
ice
that
will
redu
ce th
e le
vels
of p
riorit
y cr
imes
Sub-
prog
ram
me:
Crim
e Pr
even
tion
Stra
tegi
c Pr
iorit
yPe
rfor
man
ce
Indi
cato
rA
udite
d/A
ctua
l Per
form
ance
Estim
ated
Pe
rfor
man
ce20
14/1
5
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Red
uce
leve
ls
of s
erio
us c
rime
incl
udin
g cr
imes
ag
ains
t wom
en a
nd
child
ren 9
Num
ber o
f re
porte
d se
rious
crim
es 10
1 82
5 54
81
833
775
1 8
26 9
67R
educ
e by
2%
to
1 71
8 19
1 1
790
428
1 75
4 61
91
719
527
Num
ber o
f rep
orte
d cr
imes
aga
inst
w
omen
180
537
175
880
171
591
Red
uce
by 2
% to
16
2 88
2 16
8 15
916
4 79
616
1 50
0
Num
ber o
f rep
orte
d cr
imes
aga
inst
ch
ildre
n
50 6
8849
550
45 9
53R
educ
e by
2%
to
45 8
88
45 0
3444
133
43 2
51
Num
ber o
f rep
orte
d cr
imes
for u
nlaw
ful
poss
essi
on o
f and
de
alin
g in
dru
gs
176
307
206
825
260
732
Incr
ease
by
13%
to
264
094
294
627
332
929
376
209
Addr
essi
ng
cont
ribut
ors
to c
rime
Perc
enta
ge o
f st
olen
/lost
fire
arm
s re
cove
red
in re
latio
n to
the
num
ber o
f fir
earm
s re
porte
d st
olen
/lost
11
110,
44%
(8 3
86
from
a to
tal o
f 7 5
93
firea
rms
repo
rted
stol
en/lo
st)
124,
8% (1
2 40
7 fro
m a
tota
l of 9
942
fir
earm
s re
porte
d st
olen
/lost
)
150,
06%
(9 8
87
from
a to
tal o
f 7 5
89
firea
rms
repo
rted
stol
en/lo
st)
Rec
over
a m
inim
um
of 8
4,3%
repo
rted
stol
en/lo
st fi
rear
ms
Rec
over
a m
inim
um
of 8
5% re
porte
d st
olen
/lost
fire
arm
s
Rec
over
a m
inim
um
of 8
6% re
porte
d st
olen
/lost
fire
arm
s
Rec
over
a m
inim
um
of 8
7% re
porte
d st
olen
/lost
fire
arm
s
9 Th
e 20
15/1
6 ta
rget
for t
he p
erfo
rman
ce in
dica
tors
refle
cted
und
er th
is s
trate
gic
prio
rity
is c
alcu
late
d ag
ains
t the
act
ual a
chie
vem
ent o
f 201
3/14
.10
Se
rious
crim
e in
clud
es c
onta
ct c
rime
(incl
udin
g se
xual
offe
nces
and
trio
crim
es),
cont
act-r
elat
ed c
rime,
pro
perty
- rel
ated
crim
e an
d ot
her s
erio
us c
rime.
Ser
ious
Crim
e in
this
con
text
exc
lude
s cr
ime
dete
cted
as
a re
sult
of
polic
e ac
tion.
11
The
actu
al p
erfo
rman
ce fo
r thi
s pe
rform
ance
indi
cato
r inc
lude
s fir
earm
s th
at w
ere
repo
rted
stol
en/lo
st in
pre
viou
s fin
anci
al y
ears
.
22
Stra
tegi
c O
bjec
tive:
To
disc
oura
ge a
ll cr
imes
by
prov
idin
g a
proa
ctiv
e an
d re
spon
sive
pol
icin
g se
rvic
e th
at w
ill re
duce
the
leve
ls o
f prio
rity
crim
esSu
b-pr
ogra
mm
e: C
rime
Prev
entio
nSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Addr
essi
ng
cont
ribut
ors
to c
rime
Perc
enta
ge o
f st
olen
/lost
sta
te-
owne
d fir
earm
s re
cove
red
in re
latio
n to
the
num
ber o
f fir
earm
s re
porte
d st
olen
/lost
23,6
8% (3
58 s
tate
-ow
ned
firea
rms
(287
SAP
S) w
ere
reco
vere
d in
rela
tion
to 1
512
fire
arm
s re
porte
d st
olen
/lost
)
19,0
7% (1
84 s
tate
-ow
ned
firea
rms
(101
SAP
S) w
ere
reco
vere
d in
rela
tion
to 9
65 fi
rear
ms
repo
rted
stol
en/lo
st)
22,4
4% (2
26 s
tate
-ow
ned
firea
rms
(92
SAPS
) wer
e re
cove
red
in re
latio
n to
1 0
07 fi
rear
ms
repo
rted
stol
en/lo
st)
Rec
over
a m
inim
um
of 2
3% re
porte
d st
olen
/lost
fire
arm
s
Rec
over
a m
inim
um
of 2
4% re
porte
d st
olen
/lost
fire
arm
s
Rec
over
a m
inim
um
of 2
5% re
porte
d st
olen
/lost
fire
arm
s
Rec
over
a m
inim
um
of 2
6% re
porte
d st
olen
/lost
fire
arm
s
Perc
enta
ge o
f st
olen
/robb
ed
vehi
cles
reco
vere
d in
rela
tion
to th
e nu
mbe
r of v
ehic
les
repo
rted
stol
en/
robb
ed
54,1
7% (3
6 06
1 ve
hicl
es re
cove
red
from
a to
tal o
f 66
572
repo
rted
as
stol
en/ro
bbed
)
77,1
9% (5
1 73
0 ve
hicl
es re
cove
red
from
a to
tal o
f 67
020
repo
rted
as
stol
en/ro
bbed
)
67,4
6% (4
5 0
55
vehi
cles
reco
vere
d fro
m a
tota
l of
66 7
90 re
porte
d as
st
olen
/robb
ed) 1
2
Rec
over
a m
inim
um
of 4
6% 1
3 rep
orte
d st
olen
/robb
ed
vehi
cles
Rec
over
a m
inim
um
of 5
0% re
porte
d st
olen
/robb
ed
vehi
cles
Rec
over
a m
inim
um
of 5
0% re
porte
d st
olen
/robb
ed
vehi
cles
Rec
over
a m
inim
um
of 5
0% re
porte
d st
olen
/robb
ed
vehi
cles
Qua
ntity
of i
llicit
drug
s co
nfisc
ated
as
a re
sult
of p
olic
e ac
tions
200
994,
409
kg o
f C
anna
bis,
127
680,
Man
drax
(Tab
lets
),44
, 571
kg
of
Coc
aine
, 10
7,41
8 kg
of
Cry
stal
met
h (T
ik-
Tik)
, 3,
695
kg o
f Her
oin
196
181,
207
kg o
f C
anna
bis,
10
8 75
2M
andr
ax(T
able
ts),
145,
560
kg o
f C
ocai
ne,
347,
860
kg o
f C
ryst
al m
eth
(Tik
-Ti
k),
2,72
2 kg
of H
eroi
n
275
550,
750
kg o
f C
anna
bis,
424
391
Man
drax
(Tab
lets
),13
9,45
5 kg
of
Coc
aine
, 32
4 kg
of C
ryst
al
met
h (T
ik-T
ik),
2,28
8 kg
of
Her
oin
101
012
kgC
anna
bis,
31
8 38
3 M
andr
ax(T
able
ts),
82 k
g of
Coc
aine
,18
3 kg
Cry
stal
met
h (T
ik-T
ik),
2,98
8 kg
of H
eroi
n
Incr
ease
by
3% to
:to
283
817
,272
kg
of C
anna
bis,
226
883
Man
drax
(Tab
lets
)14,
113,
150
kg o
f C
ocai
ne,
267,
552
kg o
f C
ryst
al m
eth
(Tik
-Ti
k),
3,07
7 kg
of H
eroi
n
Incr
ease
by
3% to
: 29
2 23
3,17
9 kg
of
Can
nabi
s,23
3 68
9 M
andr
ax
(Tab
lets
), 11
6,55
0 kg
of
Coc
aine
,27
5,57
8 kg
of
Cry
stal
met
h (T
ik-
Tik)
3,17
0 kg
of H
eroi
n
Incr
ease
by
3% to
30
1 10
1,74
3 kg
of
Can
nabi
s 2
40 7
00 M
andr
ax(T
able
ts)
120,
050
kg o
f C
ocai
ne 2
83,8
45 k
g of
C
ryst
al m
eth
(Tik
-Ti
k)3,
265
kg o
f Her
oin
Volu
me
of li
quor
co
nfisc
ated
as
a re
sult
of p
olic
e ac
tions
1 09
6 69
4lt
1 82
4 86
5lt
1 79
2 46
9lt
Incr
ease
by
3% to
1
372
237l
tIn
crea
se b
y 3%
to
1 84
6 24
3lt
Incr
ease
by
3% to
1
901
630l
tIn
crea
se b
y 3%
to
1 95
8 67
9lt
Perc
enta
ge o
f es
cape
es fr
om
polic
e cu
stod
y ve
rsus
arre
sted
and
ch
arge
d
0,05
3% (1
079
from
a
tota
l of 2
018
708
)0,
051%
(988
from
a
tota
l of 1
914
063
)0,
057%
(1 0
17 fr
om
a to
tal o
f 1 7
63 0
12)
Not
exc
eedi
ng
0,04
8%N
ot e
xcee
ding
0,
048%
Not
exc
eedi
ng
0,04
8%N
ot e
xcee
ding
0,
048%
12
The
achi
evem
ent i
nclu
des
vehi
cles
that
cou
ld n
ot b
e po
sitiv
ely
linke
d to
law
ful o
wne
rs (u
nide
ntifi
ed v
ehic
les)
and
furth
er in
clud
es v
ehic
les
that
wer
e st
olen
/robb
ed in
pre
viou
s fin
anci
al y
ears
. 13
Th
e ta
rget
pub
lishe
d in
the
2014
/15
Annu
al P
erfo
rman
ce P
lan
excl
uded
veh
icle
s th
at c
ould
not
be
posi
tivel
y lin
ked
to la
wfu
l ow
ners
14
The
aver
age
of 2
011/
12, 2
012/
13 a
nd 2
013/
14 w
as u
sed
to c
alcu
late
the
med
ium
term
targ
ets
23
Stra
tegi
c O
bjec
tive:
To
disc
oura
ge a
ll cr
imes
by
prov
idin
g a
proa
ctiv
e an
d re
spon
sive
pol
icin
g se
rvic
e th
at w
ill re
duce
the
leve
ls o
f prio
rity
crim
esSu
b-pr
ogra
mm
e: C
rime
Prev
entio
nSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Qua
lity
serv
ice
deliv
ery
and
resp
onsi
vene
ss
Perc
enta
ge o
f ap
plic
atio
ns
for fi
rear
m
licen
ses,
per
mits
, au
thor
isat
ions
, co
mpe
tenc
y ce
rtific
ates
and
re
new
als
final
ised
78,5
% (9
8 41
7 fro
m
a to
tal o
f 125
388
ap
plic
atio
ns
final
ised
with
in 9
0 ca
lend
ar d
ays)
127,
4%(2
92 2
92 fr
om
a to
tal o
f 229
46
3) a
pplic
atio
ns
final
ised
96%
(244
550
fro
m a
tota
l of 2
54
664)
app
licat
ions
fin
alis
ed
90%
of a
pplic
atio
ns
final
ised
90%
of a
pplic
atio
ns
final
ised
90%
of a
pplic
atio
ns
final
ised
90%
of a
pplic
atio
ns
final
ised
Perc
enta
ge o
f Po
lice
Stat
ions
re
nder
ing
a vi
ctim
- fri
endl
y se
rvic
e to
vi
ctim
s of
rape
, se
xual
offe
nces
, do
mes
tic v
iole
nce
and
abus
e ba
sed
on th
e m
inim
um
crite
ria 1
5
82,2
% (9
25 P
olic
e St
atio
ns)
81,2
% (9
19 P
olic
e St
atio
ns)
83,3
% (9
47 P
olic
e St
atio
ns)
100%
10
0%10
0%10
0%
Enha
ncin
g pa
rtner
ship
pol
icin
gPe
rcen
tage
of
Polic
e St
atio
ns
whe
re s
ecto
r po
licin
g ha
s be
en
impl
emen
ted
acco
rdin
g to
the
min
imum
crit
eria
93,8
6% (1
056
from
a
tota
l of 1
125
Po
lice
Stat
ions
)
96,2
8% (1
090
from
a
tota
l of 1
132
Po
lice
Stat
ions
)
94,8
1% (1
078
from
a
tota
l of 1
137
Po
lice
Stat
ions
)
100
%95
%16
95%
95%
15
A st
atio
n is
dee
med
cap
able
of r
ende
ring
a vi
ctim
s fri
endl
y se
rvic
e if
it m
eets
two
of th
e fo
llow
ing
thre
e re
quire
men
ts:
Firs
t tha
t at l
east
50%
of i
ts o
pera
tiona
l mem
bers
mus
t hav
e co
mpl
eted
one
or m
ore
of th
e fo
llow
ing
train
ing
cour
ses:
Vic
tim e
mpo
wer
men
t lea
rnin
g pr
ogra
mm
e, D
omes
tic V
iole
nce
Lear
ning
Pro
gram
me,
Vul
nera
ble
Chi
ldre
n Le
arni
ng P
rogr
amm
e an
d Fi
rst R
espo
nder
s to
sex
ual o
ffenc
es le
arni
ng p
rogr
amm
e. S
econ
d th
at it
m
ust h
ave
a de
dica
ted
Vict
im F
riend
ly R
oom
or i
f spa
ce d
oes
not a
llow
for t
hat,
spec
ific
alte
rnat
e ar
rang
emen
ts m
ust b
e m
ade
to p
rovi
de fo
r priv
acy
durin
g st
atem
ent t
akin
g in
cas
es o
f gen
der b
ased
or i
ntim
ate
viol
ence
. Th
ird th
at a
sta
tion
orde
r has
bee
n is
sued
to d
irect
the
man
agem
ent o
f vic
tim s
ervi
ces
at th
e po
lice
stat
ion
incl
udin
g re
ferra
l to
othe
r ser
vice
pro
vide
rs, m
anag
emen
t of t
he V
FR a
nd o
r the
alte
rnat
e ar
rang
emen
ts re
ferre
d to
ab
ove,
and
whe
re a
pplic
able
man
agem
ent o
f vol
unte
ers.
16
Not
all
Polic
e St
atio
ns c
an im
plem
ent t
he m
inim
um c
riter
ia fo
r sec
tor p
olic
ing
due
to th
eir g
eogr
aphi
cal l
ocat
ion.
24
Stra
tegi
c O
bjec
tive:
To
disc
oura
ge a
ll cr
imes
by
prov
idin
g a
proa
ctiv
e an
d re
spon
sive
pol
icin
g se
rvic
e th
at w
ill re
duce
the
leve
ls o
f prio
rity
crim
esSu
b-pr
ogra
mm
e: C
rime
Prev
entio
nSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Enha
ncin
g Pa
rtner
ship
Pol
icin
gPe
rcen
tage
of
ope
ratio
nal
com
mun
ity p
olic
e fo
rum
s im
plem
ente
d at
Pol
ice
Stat
ions
ac
cord
ing
to s
et
guid
elin
es
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
98,8
1% (1
123
from
a
tota
l of 1
137
)10
0%99
%17
99%
99%
Num
ber o
f rur
al a
nd
rura
l/urb
an m
ixed
Po
lice
Stat
ions
im
plem
entin
g th
e m
inim
um c
riter
ia
of th
e fo
ur p
illars
of
the
Rur
al S
afet
y St
rate
gy
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
515
5063
775
988
2
Num
ber o
f cr
ime
awar
enes
s ca
mpa
igns
co
nduc
ted
68
1916
6518
6565
Num
ber
of s
choo
ls
linke
d to
Pol
ice
Stat
ions
to a
dvan
ce
the
scho
ol s
afet
y pr
ogra
mm
e
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
5 00
0 sc
hool
s lin
ked
8 00
0 sc
hool
s lin
ked
10 0
00 s
choo
ls
linke
d
Sub-
prog
ram
me:
Bor
der S
ecur
ityEf
fect
ive
Bord
er S
ecur
ity
Man
agem
ent
Perc
enta
ge o
f cr
ime-
rela
ted
hits
reac
ted
to
as a
resu
lt of
th
e M
ovem
ent
Con
trol S
yste
m
and
Enha
nced
M
ovem
ent C
ontro
l Sy
stem
scr
eeni
ng
on w
ante
d pe
rson
s/ci
rcul
ated
sto
len
or
robb
ed v
ehic
les
100%
reac
tion
to
hits
(per
sons
)10
0% re
actio
n to
hi
ts (3
435
per
sons
)10
0% re
actio
n to
hi
ts (3
159
per
sons
)M
aint
ain
100%
re
actio
n to
hits
(p
erso
ns)
Mai
ntai
n 10
0%
reac
tion
to h
its
(per
sons
)
Mai
ntai
n 10
0%
reac
tion
to h
its
(per
sons
)
Mai
ntai
n 10
0%
reac
tion
to h
its
(per
sons
)10
0% re
actio
n to
hi
ts (v
ehic
les)
100%
reac
tion
to
hits
(3 3
31 v
ehic
les)
100%
reac
tion
to
hits
(3 9
26 v
ehic
les)
Mai
ntai
n 10
0%
reac
tion
to h
its
(veh
icle
s)
Mai
ntai
n 10
0%
reac
tion
to h
its
(veh
icle
s)
Mai
ntai
n 10
0%
reac
tion
to h
its
(veh
icle
s)
Mai
ntai
n 10
0%
reac
tion
to h
its
(veh
icle
s)
17
This
exc
lude
s th
ose
Polic
e St
atio
ns th
at a
re n
ot p
ositi
oned
to im
plem
ent C
omm
unity
Pol
ice
Foru
ms,
suc
h as
airp
orts
.18
Th
e ta
rget
of 6
5 co
mpr
ises
of fi
ve c
rime
awar
enes
s ca
mpa
igns
con
duct
ed p
er p
rovi
nce
and
twen
ty a
t Nat
iona
l Lev
el. N
atio
nal c
rime
awar
enes
s ca
mpa
igns
refe
r to
mat
ters
of n
atio
nal i
mpo
rtanc
e w
hich
invo
lve
the
Min
iste
r an
d /o
r Dep
uty
Min
iste
r and
the
Nat
iona
l Com
mis
sion
er o
r a s
enio
r offi
cer d
uly
nom
inat
ed to
repr
esen
t him
/her
. A P
rovi
ncia
l crim
e aw
aren
ess
cam
paig
n re
fers
to a
mat
ter i
nitia
ted
by th
e Pr
ovin
cial
Com
mis
sion
er a
nd th
e Pr
ovin
cial
Mem
ber o
f the
Exe
cutiv
e C
ounc
il (M
EC) f
or S
afet
y an
d Se
curit
y/th
e H
ead
of D
epar
tmen
t of t
he M
ECs
offic
e or
a c
rime
awar
enes
s ca
mpa
ign
initi
ated
at p
rovi
ncia
l lev
el m
anag
ed b
y C
orpo
rate
Com
mun
icat
ion.
25
Stra
tegi
c O
bjec
tive:
To
disc
oura
ge a
ll cr
imes
by
prov
idin
g a
proa
ctiv
e an
d re
spon
sive
pol
icin
g se
rvic
e th
at w
ill re
duce
the
leve
ls o
f prio
rity
crim
esSu
b-pr
ogra
mm
e: S
peci
alis
ed In
terv
entio
nsSt
rate
gic
Prio
rity
Perf
orm
ance
Indi
cato
rA
udite
d/A
ctua
l Per
form
ance
Estim
ated
Pe
rfor
man
ce20
14/1
5
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Polic
e in
cide
nts
of
a pu
blic
dis
orde
r or
secu
rity
natu
re w
hich
ar
e no
t dee
med
to b
e “n
orm
al” c
rime
Perc
enta
ge o
f m
ediu
m19
to h
igh20
-ris
k21 in
cide
nts
stab
ilised
22 in
re
latio
n to
requ
ests
re
ceiv
ed
Nat
iona
l Int
erve
ntio
n U
nit
100%
(1 9
09)
100%
(3 1
60)
100%
(2 3
06)
100%
100%
100%
100%
Spec
ial T
ask
Forc
e10
0% (2
49)
100%
(203
)10
0% (2
26)
100%
100%
100%
100%
Publ
ic O
rder
Pol
ice
Uni
t10
0% (1
1 93
8)10
0% (1
2 39
9)10
0% (1
3 57
5)10
0%10
0%10
0%10
0%
Safe
guar
ding
of
valu
able
and
/or
dang
erou
s ca
rgo
Perc
enta
ge o
f saf
e de
liver
ies
of v
alua
ble
and/
or d
ange
rous
car
go23
in re
latio
n to
the
num
ber o
f car
go p
rote
ctio
n pr
ovid
ed
100%
prot
ectio
n pr
ovid
ed
with
out s
ecur
ity
brea
ches
(221
ca
rgos
)
100%
pro
tect
ion
prov
ided
w
ithou
t sec
urity
br
each
es(1
69 c
argo
s)
100%
pro
tect
ion
prov
ided
w
ithou
t sec
urity
br
each
es(1
89 c
argo
s)
100%
pro
tect
ion
prov
ided
w
ithou
t sec
urity
br
each
es
100%
pro
tect
ion
prov
ided
w
ithou
t sec
urity
br
each
es
100%
pro
tect
ion
prov
ided
w
ithou
t sec
urity
br
each
es
100%
pro
tect
ion
prov
ided
w
ithou
t sec
urity
br
each
es
19
Med
ium
-risk
thre
at: a
situ
atio
n w
here
info
rmat
ion
indi
cate
s th
at s
erio
us b
odily
har
m o
r dea
th c
ould
be
infli
cted
and
whi
ch s
houl
d be
reso
lved
by
empl
oyin
g ta
ctic
al c
apab
ilitie
s.20
H
igh-
risk
thre
at: a
situ
atio
n w
here
info
rmat
ion
dict
ates
the
prob
abilit
y th
at s
erio
us b
odily
har
m o
r dea
th w
ill lik
ely
be in
flict
ed a
nd w
hich
has
to b
e re
solv
ed b
y de
ploy
ing
spec
ialis
ed ta
ctic
al c
apab
ilitie
s.21
Ri
sk: a
futu
re in
cide
nt th
at m
ay a
ffect
the
impl
emen
tatio
n of
stra
tegi
c or
ope
ratio
nal p
riorit
ies
and
may
em
anat
e fro
m e
ither
with
in o
r out
side
the
SAPS
.22
St
abilis
e: to
reac
h a
stat
e w
here
ther
e ar
e no
long
er a
ny m
ajor
cha
lleng
es o
r pro
blem
s re
quiri
ng s
peci
alis
ed p
olic
ing
inte
rven
tion
and
whi
ch is
unl
ikel
y to
det
erio
rate
, mea
ning
that
it c
an b
e m
anag
ed th
roug
h no
rmal
day
-to-
day
polic
ing.
23
Dan
gero
us a
nd v
alua
ble
carg
o re
fer t
o th
e pr
otec
tion
dutie
s pe
rform
ed b
y th
e N
atio
nal M
obile
Ope
ratio
ns U
nits
in C
ape
Tow
n an
d Pr
etor
ia re
latin
g to
the
Sout
h Af
rican
Res
erve
Ban
k, S
outh
Afri
can
Bank
Not
es, D
enel
, Ko
eber
g, S
APS
Fore
nsic
Sci
ence
Lab
orat
ory,
SAPS
Sup
ply
Cha
in M
anag
emen
t, D
epar
tmen
t of E
nviro
nmen
tal A
ffairs
, Nat
iona
l Tre
asur
y, In
depe
nden
t Ele
ctor
al C
omm
issi
on a
nd P
arlia
men
t.
26
5.3.
Qua
rterly
Tar
gets
for 2
015/
16
The
Sub
prog
ram
me:
Crim
e Pr
even
tion
perfo
rman
ce in
dica
tor t
arge
ts w
ill be
mea
sure
d on
an
annu
al b
asis
, as t
hey d
o no
t hav
e qu
arte
rly ta
rget
s. H
owev
er, p
erfo
rman
ce
in a
ll ar
eas
of th
e su
b-pr
ogra
mm
e w
ill be
repo
rted
upon
on
a qu
arte
rly b
asis
(in-
year
repo
rting
).
Perf
orm
ance
Indi
cato
rR
epor
ting
Perio
dA
nnua
l Tar
get
2015
/16
Qua
rter
ly T
arge
ts1st
2nd3rd
4th
Sub
prog
ram
me:
Bor
der S
ecur
ityPe
rcen
tage
of c
rime-
rela
ted
hits
re
acte
d to
as
a re
sult
of M
ovem
ent
Con
trol S
yste
m a
nd E
nhan
ced
Mov
emen
t Con
trol S
yste
m
scre
enin
g on
wan
ted
pers
ons/
ci
rcul
ated
sto
len
or ro
bbed
ve
hicl
es
Qua
rterly
Mai
ntai
n 10
0% re
actio
n to
hits
(per
sons
)10
0%10
0%10
0%10
0%
Qua
rterly
Mai
ntai
n 10
0% re
actio
n to
hits
(veh
icle
s)10
0%10
0%10
0%10
0%
Sub
prog
ram
me:
Spe
cial
ised
Inte
rven
tions
Perc
enta
ge o
f med
ium
to h
igh-
risk
inci
dent
s st
abilis
ed in
rela
tion
to re
ques
ts re
ceiv
ed:
Nat
iona
l Int
erve
ntio
n U
nit
Qua
rterly
100%
100%
100%
100%
100%
Spec
ial T
ask
Forc
eQ
uarte
rly10
0%10
0%10
0%10
0%10
0%Pu
blic
Ord
er P
olic
e U
nit
Qua
rterly
100%
100%
100%
100%
100%
Perc
enta
ge o
f saf
e de
liver
y of
va
luab
le a
nd/o
r dan
gero
us c
argo
in
rela
tion
to th
e nu
mbe
r of c
argo
pr
otec
tion
prov
ided
Qua
rterly
100%
prot
ectio
n pr
ovid
ed
with
out s
ecur
ity b
reac
hes
100%
prot
ectio
n pr
ovid
ed
with
out s
ecur
ity b
reac
hes
100%
prot
ectio
n pr
ovid
ed
with
out s
ecur
ity b
reac
hes
100%
prot
ectio
n pr
ovid
ed
with
out s
ecur
ity b
reac
hes
100%
prot
ectio
n pr
ovid
ed
with
out s
ecur
ity b
reac
hes
27
6.
Key
Depa
rtmen
tal P
rogr
amm
e 3:
Det
ectiv
e Se
rvic
e
6.1
Purp
ose
Enab
le th
e in
vest
igat
ive
wor
k of
the
SAPS
, inc
ludi
ng p
rovi
ding
sup
port
to in
vest
igat
ors
in te
rms
of fo
rens
ic e
vide
nce
and
the
Crim
inal
Rec
ord
Cen
tre.
6.2.
Stra
tegi
c O
bjec
tive,
Ann
ual T
arge
ts a
nd P
erfo
rman
ce In
dica
tors
for 2
015/
16St
rate
gic
Obj
ectiv
e: C
ontr
ibut
e to
the
succ
essf
ul p
rose
cutio
n of
crim
e, b
y in
vest
igat
ing,
gat
herin
g an
d an
alys
ing
evid
ence
, the
reby
incr
easi
ng th
e de
tect
ion
rate
of p
riorit
y cr
ime.
Sub
prog
ram
me:
Crim
e In
vest
igat
ion
Stra
tegi
c Pr
iorit
yPe
rfor
man
ce In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Effe
ctiv
e in
vest
igat
ion
of s
erio
us c
rime
Det
ectio
n ra
te fo
r ser
ious
crim
es24
40,6
6%(8
76 8
10)
39,6
1%(8
51 8
51)
38,1
4%(8
34 5
38)
41%
(858
405
)41
,05%
(858
834
)41
,07%
(859
005
)41
,10%
(859
262
)Pe
rcen
tage
of t
rial-r
eady
25 c
ase
dock
ets
for s
erio
us c
rimes
50,7
3%(1
87 7
81)
68,4
2%(2
53 9
71)
68,3
8%(2
60 7
97)
68,5
0%(2
61 1
09)
69,0
0%(2
62 4
14)
69,0
4%(2
62 5
18)
69,0
8%(2
62 6
23)
Con
vict
ion
rate
26 fo
r ser
ious
crim
e 86
%(1
94 1
24)
86,6
1%(1
88 7
27)
87,5
6%(1
66 4
17)
87,6
1%(1
66 5
00)
87,6
5%(1
66 5
66)
87,6
9%(1
66 6
32)
87,7
3%(1
66 6
98)
Det
ectio
n ra
te fo
r con
tact
crim
es59
,72%
(452
272
)58
,83%
(434
409
)56
,47%
(426
171
)58
,90%
(436
526
)58
,95%
(436
744
)59
,01%
(437
006
)59
,08%
(437
311
)Pe
rcen
tage
of t
rial-r
eady
cas
e do
cket
s fo
r con
tact
crim
es50
,05%
(109
702
)65
,29%
(142
305
)65
,06%
(144
501
)65
,35%
(144
920
)65
,40%
(144
992
)65
,46%
(145
078
)65
,53%
(145
179
)C
onvi
ctio
n ra
te fo
r con
tact
crim
es79
,14%
(79
840)
79,0
1%(7
2 71
1)79
,71%
(62
005)
79,7
3%(6
2 01
7)79
,77%
(62
041)
79,8
2%(6
2 07
2)79
,88%
(62
109)
Det
ectio
n ra
te fo
r crim
es d
epen
dent
on
polic
e ac
tion
for d
etec
tion27
99,0
5%(2
60 2
42)
99,1
5%(2
94 1
27)
99,4
4%(3
46 3
00)
99,4
7%(3
46 4
03)
99,5
0%(3
46 5
06)
99,5
1%(3
46 5
40)
99,5
2%(3
46 6
09)
Perc
enta
ge o
f tria
l-rea
dy c
ase
dock
ets
for
crim
es d
epen
dent
on
polic
e ac
tion
for d
etec
tion
41,5
8%(6
2 09
8)61
,80%
(115
233
)64
,40%
(138
141
)64
,50%
(138
279
)65
%(1
38 9
70)
65,0
4%(1
39 0
25)
65,0
9%(1
39 0
94)
Con
vict
ion
rate
for c
rimes
dep
ende
nt o
n po
lice
actio
n fo
r det
ectio
n 96
,28%
(114
415
)96
,61%
(130
029
)97
,07%
(139
389
)97
,10%
(139
430
)97
,15%
(139
499
)97
,20%
(139
568
)97
,25%
(139
637
)
24
Serio
us c
rime
incl
udes
con
tact
crim
e (in
clud
ing
sexu
al o
ffenc
es a
nd tr
io c
rimes
), co
ntac
t-rel
ated
crim
e, p
rope
rty- r
elat
ed c
rime
and
othe
r ser
ious
crim
e. S
erio
us C
rime
in th
is c
onte
xt e
xclu
des
crim
e de
tect
ed a
s a
resu
lt of
po
lice
actio
n.25
A
trial
-read
y do
cket
is a
fully
inve
stig
ated
and
com
plet
ed c
ase
dock
et, w
hich
is re
ady
for t
rial.
26
Con
vict
ion
rate
com
pris
es o
f all
prio
rity
crim
es th
at a
re m
easu
red
by th
e SA
PS, w
hils
t the
NPA
take
s in
to a
ccou
nt a
ll of
fenc
es th
at a
re re
ferre
d to
cou
rt an
d in
whi
ch a
con
vict
ion
is s
ecur
ed.
The
SAPS
and
the
NPA
are
join
tly
resp
onsi
ble
for t
he a
chie
vem
ent o
f the
con
vict
ion
rate
and
util
ise
the
sam
e fo
rmul
a in
the
calc
ulat
ion
ther
eof.
27
Crim
es d
epen
dent
on
polic
e ac
tion
incl
ude:
ille
gal p
osse
ssio
n of
fire
arm
s an
d am
mun
ition
, dru
g-re
late
d cr
ime
and
driv
ing
unde
r the
influ
ence
of a
lcoh
ol.
28
Stra
tegi
c O
bjec
tive:
Con
trib
ute
to th
e su
cces
sful
pro
secu
tion
of c
rime,
by
inve
stig
atin
g, g
athe
ring
and
anal
ysin
g ev
iden
ce, t
here
by in
crea
sing
the
dete
ctio
n ra
te o
f prio
rity
crim
e.Su
b pr
ogra
mm
e: C
rime
Inve
stig
atio
nSt
rate
gic
Prio
rity
Perf
orm
ance
Indi
cato
rA
udite
d/A
ctua
l Per
form
ance
Estim
ated
Pe
rfor
man
ce20
14/1
5
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Effe
ctiv
e in
vest
igat
ion
of c
rimes
aga
inst
w
omen
and
chi
ldre
n
Det
ectio
n ra
te fo
r crim
es a
gain
st
wom
en 1
8 ye
ars
and
abov
e (m
urde
r, at
tem
pted
mur
der,
all s
exua
l offe
nces
, co
mm
on a
ssau
lt an
d as
saul
t GBH
)
75,6
6%(3
18 0
04)
75,3
6%(3
04 8
00)
75,2
6%(2
98 2
16)
75,4
0%
(298
633
)75
,42%
(298
692
)75
,42%
(298
692
)75
,42%
(298
692
)
Perc
enta
ge o
f tria
l-rea
dy c
ase
dock
ets
for c
rimes
aga
inst
wom
en 1
8 ye
ars
and
abov
e (m
urde
r, at
tem
pted
mur
der,
all
sexu
al o
ffenc
es, c
omm
on a
ssau
lt an
d as
saul
t GBH
)
62,0
5%(8
0 45
8)68
,14%
(86
856)
66,3
4%(8
1 20
4)68
,15%
(8
2 67
3)68
,17%
(82
689)
68,2
0%(8
2 71
3)68
,24%
(82
746)
Con
vict
ion
rate
for c
rimes
aga
inst
w
omen
18
year
s an
d ab
ove
(mur
der,
atte
mpt
ed m
urde
r, al
l sex
ual o
ffenc
es,
com
mon
ass
ault
and
assa
ult G
BH)
82,8
5%(6
2 13
0)82
,66%
(55
276)
82,4
8%(4
6 73
4)82
,67%
(4
6 82
2)82
,69%
(46
831)
82,7
3%(4
6 84
9)82
,79%
(46
877)
Det
ectio
n ra
te fo
r crim
es a
gain
st
child
ren
unde
r 18
year
s (m
urde
r, at
tem
pted
mur
der,
all s
exua
l offe
nces
, co
mm
on a
ssau
lt an
d as
saul
t GBH
)
69,3
5%(8
3 24
0)69
,49%
(79
646)
69,9
1%(7
4 90
8)69
,95%
(74
937)
70%
(7
4 97
4)70
%
(74
974)
70%
(74
974)
Perc
enta
ge o
f tria
l-rea
dy c
ase
dock
ets
for c
rimes
aga
inst
chi
ldre
n un
der 1
8 ye
ars
(mur
der,
atte
mpt
ed m
urde
r, al
l se
xual
offe
nces
, com
mon
ass
ault
and
assa
ult G
BH)
62,8
6%(4
1 27
6)66
,60%
(42
592)
63,9
5%(3
9 06
2)66
,65%
(4
0 11
6)66
,68%
(40
128)
67,0
2%(4
0 14
4)67
,07%
(40
164)
Con
vict
ion
rate
for c
rimes
aga
inst
ch
ildre
n un
der 1
8 ye
ars
(mur
der,
atte
mpt
ed m
urde
r, al
l sex
ual o
ffenc
es,
com
mon
ass
ault
and
assa
ult G
BH)
74,5
0%(1
5 15
0)73
,85%
(14
102)
75,1
2%(1
3 16
4)75
,20%
(1
3 17
4)75
,26%
(13
181)
75,3
3%(1
3 19
0)75
,41%
(13
200)
29
Stra
tegi
c O
bjec
tive:
Con
trib
ute
to th
e su
cces
sful
pro
secu
tion
of c
rime,
by
inve
stig
atin
g, g
athe
ring
and
anal
ysin
g ev
iden
ce, t
here
by in
crea
sing
the
dete
ctio
n ra
te o
f prio
rity
crim
e.Su
b-pr
ogra
mm
e: S
peci
alis
ed In
vest
igat
ions
Stra
tegi
c Pr
iorit
yPe
rfor
man
ce In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Spec
ialis
ed
inve
stig
atio
n of
se
rious
cor
rupt
ion
Perc
enta
ge o
f tria
l-rea
dy c
ase
dock
ets
for f
raud
and
cor
rupt
ion
by in
divi
dual
s w
ithin
the
JCPS
Clu
ster
35,4
%63
,46%
61
,17%
40%
53%
53%
53%
Spec
ialis
ed
inve
stig
atio
n of
se
rious
com
mer
cial
cr
ime
Det
ectio
n ra
te fo
r ser
ious
com
mer
cial
cr
ime-
rela
ted
char
ges
65,2
%
86,1
%89
,7%
Incr
ease
by
10%
to
62%
Mai
ntai
n at
80%
Mai
ntai
n at
80%
Mai
ntai
n at
80%
Perc
enta
ge o
f tria
l-rea
dy c
ase
dock
ets
for s
erio
us c
omm
erci
al c
rime-
rela
ted
char
ges
50%
56
,5%
54,9
%In
crea
se b
y 12
%
to 4
4%53
%53
%53
%
Spec
ialis
ed
inve
stig
atio
n of
se
rious
org
anis
ed
crim
e
Perc
enta
ge o
f reg
iste
red
serio
us
orga
nise
d cr
ime
proj
ect i
nves
tigat
ions
su
cces
sful
ly te
rmin
ated
52,2
7%
44,0
7%
41,6
7%42
% o
f reg
iste
red
proj
ects
su
cces
sful
ly
term
inat
ed
43%
of r
egis
tere
d pr
ojec
ts
succ
essf
ully
te
rmin
ated
43%
of r
egis
tere
d pr
ojec
ts
succ
essf
ully
te
rmin
ated
43%
of r
egis
tere
d pr
ojec
ts
succ
essf
ully
te
rmin
ated
Addr
ess
Serio
us
Cor
rupt
ion
whe
re
offic
ials
are
invo
lved
in
pro
cure
men
t fra
ud
and
corru
ptio
n-re
late
d ca
ses
by
conv
ictin
g 1
000
pers
ons
(cum
ulat
ive)
an
d re
cove
ring
R3
milli
on a
sset
s (c
umul
ativ
e) b
y 20
19
Num
ber o
f ser
ious
com
mer
cial
cr
ime-
rela
ted
trial
-read
y ca
se d
ocke
ts
whe
re o
ffici
als
are
invo
lved
incl
udin
g pr
ocur
emen
t fra
ud a
nd c
orru
ptio
n
24 tr
ial-r
eady
ca
se s
34 tr
ial-r
eady
ca
se d
ocke
ts73
tria
l-rea
dy
case
s do
cket
s25
tria
l-rea
dy
case
doc
kets
30 tr
ial-r
eady
ca
se d
ocke
ts30
tria
l-rea
dy
case
doc
kets
30 tr
ial-r
eady
ca
se d
ocke
ts
Valu
e of
am
ount
invo
lved
in
proc
urem
ent
fraud
and
cor
rupt
ion-
rela
ted
case
s
R58
8 82
2 43
8,05
as
sets
rest
rain
ed/
seiz
ed
R1 0
24,8
85,2
50.1
6 as
sets
rest
rain
ed/
seiz
ed
R1
381
351
333.
45M
ore
than
5
milli
on in
ass
ets
R 3
76 m
illion
28 o
f as
sets
rest
rain
edR
376
milli
on o
f as
sets
rest
rain
edR
376
milli
on o
f as
sets
rest
rain
ed
Inve
stig
atio
n of
cyb
er
crim
eD
etec
tion
rate
for c
yber
crim
e-re
late
d ca
ses
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
18%
28%
34%
28
R376
milli
on is
an
annu
al ta
rget
bui
ldin
g up
to th
e M
TSF
targ
et fo
r 201
9 of
R 1
,88
billio
n (c
umul
ativ
e).
30
Stra
tegi
c O
bjec
tive:
Con
trib
ute
to th
e su
cces
sful
pro
secu
tion
of c
rime,
by
inve
stig
atin
g, g
athe
ring
and
anal
ysin
g ev
iden
ce, t
here
by in
crea
sing
the
dete
ctio
n ra
te o
f prio
rity
crim
e.Su
b-pr
ogra
mm
e: C
rimin
al R
ecor
d C
entr
eSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Impr
ovin
g th
e pr
oced
ures
for
upda
ting
the
reco
rds
of o
ffend
ers
Perc
enta
ge o
f or
igin
al p
revi
ous
conv
ictio
n re
ports
ge
nera
ted
94%
(1 1
37 4
23
from
a to
tal o
f 1
211
598)
orig
inal
pr
evio
us c
onvi
ctio
n re
ports
gen
erat
ed
with
in 2
0 da
ys
97%
(1 1
64 9
90
from
a to
tal o
f 1
201
643)
orig
inal
pr
evio
us c
onvi
ctio
n re
ports
gen
erat
ed
with
in 2
0 da
ys
92%
(1 1
19 8
43
from
a to
tal o
f 1
218
869)
orig
inal
pr
evio
us c
onvi
ctio
n re
ports
gen
erat
ed
with
in 1
5 ca
lend
ar
days
93%
orig
inal
pr
evio
us c
onvi
ctio
n re
ports
gen
erat
ed
with
in 1
5 ca
lend
ar
days
94%
orig
inal
pr
evio
us c
onvi
ctio
n re
ports
gen
erat
ed
with
in 1
5 ca
lend
ar
days
95%
orig
inal
pr
evio
us c
onvi
ctio
n re
ports
gen
erat
ed
with
in 1
5 ca
lend
ar
days
96%
orig
inal
pr
evio
us c
onvi
ctio
n re
ports
gen
erat
ed
with
in 1
5 ca
lend
ar
days
Sub-
prog
ram
me:
For
ensi
c Sc
ienc
e La
bora
tory
Proc
essi
ng o
f fo
rens
ic e
vide
nce
Perc
enta
ge o
f ro
utin
e ca
se e
xhib
its
(ent
ries)
fina
lised
w
ithin
28
wor
king
da
ys
77%
(248
202
from
a
tota
l of 3
20 7
29)
case
exh
ibits
(e
ntrie
s) p
roce
ssed
w
ithin
28
wor
king
da
ys
58%
(230
854
from
a
tota
l of 4
00 2
84)
case
exh
ibits
(e
ntrie
s) p
roce
ssed
w
ithin
28
wor
king
da
ys
68%
(148
374
from
a
tota
l of 2
19 2
11)
case
exh
ibits
(e
ntrie
s) p
roce
ssed
w
ithin
28
wor
king
da
ys
93%
of r
outin
e ca
se
exhi
bits
(ent
ries)
pr
oces
sed
with
in 2
8 w
orki
ng d
ays
93%
29 o
f rou
tine
case
exh
ibits
(e
ntrie
s) p
roce
ssed
w
ithin
28
wor
king
da
ys
93%
of r
outin
e ca
se
exhi
bits
(ent
ries)
pr
oces
sed
with
in 2
8 w
orki
ng d
ays
93%
of r
outin
e ca
se
exhi
bits
(ent
ries)
pr
oces
sed
with
in 2
8 w
orki
ng d
ays
Perc
enta
ge o
f non
-ro
utin
e ca
se e
xhib
its
(ent
ries)
fina
lised
w
ithin
75
wor
king
da
ys
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
76%
30 o
f non
-ro
utin
e ca
se e
xhib
its
(ent
ries)
pro
cess
ed
with
in 7
5 w
orki
ng
days
76%
of n
on-ro
utin
e ca
se e
xhib
its
(ent
ries)
pro
cess
ed
with
in 7
5 w
orki
ng
days
76%
of n
on-ro
utin
e ca
se e
xhib
its
(ent
ries)
pro
cess
ed
with
in 7
5 w
orki
ng
days
Perc
enta
ge
of B
iolo
gy
Deo
xyrib
onuc
leic
Ac
id (D
NA)
In
tellig
ence
cas
e ex
hibi
ts (e
ntrie
s)
final
ised
with
in 6
3 w
orki
ng d
ays
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
65%
31 o
f DN
A in
tellig
ence
cas
e ex
hibi
ts (e
ntrie
s)
proc
esse
d w
ithin
63
wor
king
day
s
65%
of D
NA
inte
lligen
ce c
ase
exhi
bits
(ent
ries)
pr
oces
sed
with
in 6
3 w
orki
ng d
ays
65%
of D
NA
inte
lligen
ce c
ase
exhi
bits
(ent
ries)
pr
oces
sed
with
in 6
3 w
orki
ng d
ays
29
The
targ
ets
will
rem
ain
unch
ange
d du
ring
the
MTE
F pe
riod
as it
was
der
ived
from
a s
ampl
e of
dat
a. T
he b
asel
ine
of th
e 20
15/1
6 fin
anci
al y
ear w
ill be
use
d to
det
erm
ine
futu
re a
nd m
ore
scie
ntifi
c pr
ojec
tions
in th
is re
gard
.30
Th
e ta
rget
s w
ill re
mai
n un
chan
ged
durin
g th
e M
TEF
perio
d as
it w
as d
eriv
ed fr
om a
sam
ple
of d
ata.
The
bas
elin
e of
the
2015
/16
finan
cial
yea
r will
be u
sed
to d
eter
min
e fu
ture
and
mor
e sc
ient
ific
proj
ectio
ns in
this
rega
rd.
31
The
targ
ets
will
rem
ain
unch
ange
d du
ring
the
MTE
F pe
riod
as it
was
der
ived
from
a s
ampl
e of
dat
a. T
he b
asel
ine
of th
e 20
15/1
6 fin
anci
al y
ear w
ill be
use
d to
det
erm
ine
futu
re a
nd m
ore
scie
ntifi
c pr
ojec
tions
in th
is re
gard
.
31
Stra
tegi
c O
bjec
tive:
Con
trib
ute
to th
e su
cces
sful
pro
secu
tion
of c
rime,
by
inve
stig
atin
g, g
athe
ring
and
anal
ysin
g ev
iden
ce, t
here
by in
crea
sing
the
dete
ctio
n ra
te o
f prio
rity
crim
e.Su
b-pr
ogra
mm
e: F
oren
sic
Scie
nce
Labo
rato
rySt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Proc
essi
ng o
f fo
rens
ic e
vide
nce
Perc
enta
ge
redu
ctio
n in
cas
e ex
hibi
ts (e
ntrie
s)
exce
edin
g th
e pr
escr
ibed
tim
e fra
me
of 2
8 w
orki
ng
days
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
Back
log
not
exce
edin
g 10
%
of c
ase
exhi
bits
(e
ntrie
s) o
n ha
nd
Back
log
not
exce
edin
g 10
%
of c
ase
exhi
bits
(e
ntrie
s) o
n ha
nd
Back
log
not
exce
edin
g 10
%
of c
ase
exhi
bits
(e
ntrie
s) o
n ha
nd
Proc
essi
ng o
f fo
rens
ic in
tellig
ence
Perc
enta
ge o
f Ba
llistic
s (IB
IS)
Inte
lligen
ce c
ase
exhi
bits
(ent
ries)
fin
alis
ed (a
cqui
red)
w
ithin
28
wor
king
da
ys
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
95%
32 o
f Bal
listic
s (IB
IS) i
ntel
ligen
ce
case
exh
ibits
(e
ntrie
s) fi
nalis
ed
(acq
uire
d) w
ithin
28
wor
king
day
s
95%
of B
allis
tics
(IBIS
) int
ellig
ence
ca
se e
xhib
its
(ent
ries)
fina
lised
(a
cqui
red)
with
in 2
8 w
orki
ng d
ays
95%
of B
allis
tics
(IB
IS) i
ntel
ligen
ce
case
exh
ibits
(e
ntrie
s) fi
nalis
ed
(acq
uire
d) w
ithin
28
wor
king
day
s
6.3.
Qua
rterly
Tar
gets
for 2
015/
16
Prog
ram
me
3 pe
rform
ance
indi
cato
r tar
gets
will
be m
easu
red
on a
n an
nual
bas
is a
s th
ey d
o no
t hav
e qu
arte
rly ta
rget
s. H
owev
er, p
erfo
rman
ce in
all
area
s w
ill be
re
porte
d up
on o
n a
quar
terly
bas
is (i
n-ye
ar re
porti
ng).
32
SAPS
fire
arm
s ar
e in
clud
ed in
inte
lligen
ce c
ase
exhi
bits
.
32
7. Ke
y De
partm
enta
l Pro
gram
me
4: C
rime
Inte
lligen
ce
7.1
Purp
ose
Man
age
crim
e in
tellig
ence
and
ana
lyse
crim
e in
form
atio
n, a
nd p
rovi
de te
chni
cal s
uppo
rt fo
r inv
estig
ator
s an
d cr
ime
prev
entio
n op
erat
ions
.
7.2
Stra
tegi
c O
bjec
tive,
Ann
ual T
arge
ts a
nd P
erfo
rman
ce in
dica
tors
for 2
015/
16St
rate
gic
Obj
ectiv
e: T
o ga
ther
, cor
rela
te, c
oord
inat
e an
d an
alys
e in
telli
genc
eSu
b-pr
ogra
mm
e: C
rime
Inte
llige
nce
Ope
ratio
nsSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Prov
ide
crim
e in
tellig
ence
pro
duct
s to
sup
port
crim
e pr
even
tion
and
the
inve
stig
atio
n of
cr
ime
Num
ber o
f enq
uirie
s in
vest
igat
ed33
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
13 3
5014
002
14 7
02
Num
ber o
f ad
hoc
oper
atio
ns
cond
ucte
d34
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
20 0
2321
003
22 0
53
Num
ber o
f net
wor
k op
erat
ions
co
nduc
ted35
49 0
1937
188
34 5
3432
507
759
833
875
Stra
tegi
c O
bjec
tive:
To
inst
itute
cou
nter
-inte
llige
nce
mea
sure
sC
ondu
ct p
hysi
cal
secu
rity
thre
at
asse
ssm
ents
Perc
enta
ge o
f ph
ysic
al s
ecur
ity
thre
at a
sses
smen
t fin
alis
ed p
er re
ques
t
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
100%
100%
100%
33
Enqu
iries
inve
stig
ated
refe
r to
carry
ing
out a
sys
tem
atic
enq
uiry
into
an
alle
gatio
n so
as
to e
stab
lish
the
fact
s an
d tru
th s
urro
undi
ng th
e al
lega
tion
befo
re o
pera
tiona
lisin
g th
e in
form
atio
n. T
he o
pera
tiona
lisat
ion
of in
tellig
ence
m
ust b
e fin
alis
ed w
ithin
a 1
4 w
orki
ng d
ay p
erio
d (th
e pe
riod
may
be
exte
nded
in c
erta
in c
ircum
stan
ces)
If th
e pr
oces
s is
not
fina
lised
with
in th
e se
t per
iod
or e
xten
ded
for v
alid
reas
ons,
the
enqu
iry w
ill be
com
e th
e fir
st s
tage
of
cul
min
atin
g in
to a
net
wor
k op
erat
ion,
34
Ad h
oc o
pera
tions
refe
r to
oper
atio
ns w
hich
do
not f
orm
par
t of a
regi
ster
ed u
nder
cove
r or n
etw
ork
oper
atio
n, a
nd w
hich
are
usu
ally
initi
ated
by
othe
r com
pone
nts
in S
APS
usin
g in
tellig
ence
sup
plie
d by
Crim
e In
tellig
ence
, on
con
ditio
n th
at th
ere
mus
t be
a fil
e op
ened
.35
N
etw
ork
oper
atio
ns re
late
s to
a p
roce
ss o
f obt
aini
ng, a
ssem
blin
g, a
nd o
rgan
isin
g in
form
atio
n th
roug
h ex
ploi
tatio
n of
all
type
s of
sou
rces
on
a ta
rget
(org
anis
atio
n, g
roup
or i
ndiv
idua
l) fo
r fur
ther
inte
lligen
ce p
roce
ssin
g an
d/
or u
se a
s ev
iden
ce. N
etw
ork
oper
atio
ns a
re a
ppro
ved
by th
e N
atio
nal o
r Pro
vinc
ial N
etw
ork
Ope
ratio
ns E
valu
atio
n C
omm
ittee
for t
he m
axim
um d
urat
ion
of 3
mon
ths.
Thi
s in
dica
tor e
xclu
des
enqu
iries
and
ad
hoc
oper
atio
ns
as th
ey w
ill be
repo
rted
sepa
rate
ly a
s of
201
5/16
.
33
Stra
tegi
c O
bjec
tive:
To
faci
litat
e in
tern
atio
nal c
apab
ility
to re
duce
tran
snat
iona
l crim
eSu
b-pr
ogra
mm
e: C
rime
Inte
llige
nce
Ope
ratio
nsSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Ensu
re a
nd p
rom
ote
mut
ual a
ssis
tanc
e an
d co
oper
atio
n be
twee
n th
e SA
PS
and
othe
r Nat
iona
l an
d In
tern
atio
nal
law
Enf
orce
men
t Ag
enci
es to
redu
ce
trans
natio
nal c
rime
Perc
enta
ge o
f cr
oss-
bord
er
oper
atio
ns
cond
ucte
d in
re
latio
n to
requ
ests
re
ceiv
ed
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
100%
100%
Perc
enta
ge a
rrest
s of
iden
tified
tra
nsna
tiona
l crim
e su
spec
ts fa
cilit
ated
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
100%
100%
100%
Perc
enta
ge o
f IN
TER
POL
case
fil
es c
lose
d36
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
70%
70%
70%
70%
Stra
tegi
c O
bjec
tive:
To
gath
er, c
orre
late
, coo
rdin
ate
and
anal
yse
inte
llige
nce
Sub
prog
ram
me:
Inte
llige
nce
and
Info
rmat
ion
Man
agem
ent
Prov
ide
crim
e in
tellig
ence
pro
duct
s to
sup
port
crim
e pr
even
tion
and
the
inve
stig
atio
n of
cr
ime
Num
ber o
f in
tellig
ence
pro
duct
s ge
nera
ted37
353
628
311
807
309
165
261
193
158
283
159
865
161
463
Prov
isio
n of
in
tellig
ence
re
ports
to S
APS
Man
agem
ent
Num
ber o
f stra
tegi
c in
tellig
ence
repo
rts
prov
ided
to S
APS
man
agem
ent
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
4 st
rate
gic
inte
lligen
ce re
ports
4 st
rate
gic
inte
lligen
ce re
ports
4 st
rate
gic
inte
lligen
ce re
ports
4 st
rate
gic
inte
lligen
ce re
ports
4 st
rate
gic
in
tellig
ence
repo
rts
Stra
tegi
c O
bjec
tive:
To
supp
ly c
rime
inte
llige
nce
repo
rts
rela
ting
to n
atio
nal s
trat
egic
inte
llige
nce
to N
ICO
CPr
ovis
ion
of
stra
tegi
c in
tellig
ence
pr
oduc
ts to
NIC
OC
Num
ber o
f stra
tegi
c in
tellig
ence
repo
rts
gene
rate
d to
ad
dres
s N
atio
nal
Inte
lligen
ce
Coo
rdin
atin
g C
omm
ittee
(NIC
OC
) pr
iorit
ies
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
New
per
form
ance
in
dica
tor
6 st
rate
gic
inte
lligen
ce re
ports
6 st
rate
gic
inte
lligen
ce re
ports
6 st
rate
gic
inte
lligen
ce re
ports
6 st
rate
gic
inte
lligen
ce re
ports
36
An IN
TERP
OL
case
file
is a
requ
est f
or a
ssis
tanc
e re
gard
ing
an in
vest
igat
ion
with
an
inte
rnat
iona
l lin
k re
ceiv
ed fr
om a
ny o
f the
190
INTE
RPO
L m
embe
r cou
ntrie
s, S
APS
or L
aw E
nfor
cem
ent a
genc
ies.
If th
e fil
e ca
nnot
be
final
ised
by
the
INTE
RPO
L of
fice,
the
inve
stig
atio
n of
the
file
is th
en c
oord
inat
ed a
t the
INTE
RPO
L of
fice
and
the
inve
stig
atio
n is
con
duct
ed b
y th
e re
leva
nt D
ivis
ion
of th
e SA
PS o
r by
the
INTE
RPO
L m
embe
r cou
ntry
. The
IN
TERP
OL
case
file
can
onl
y be
clo
sed
whe
n th
e in
vest
igat
ion
is c
oncl
uded
and
the
coun
try o
r Div
isio
n is
sat
isfie
d w
ith th
e re
sult.
37
Inte
lligen
ce p
rodu
cts
refe
r to
oper
atio
nal a
naly
sis
repo
rts w
hich
incl
ude:
pro
files
, int
ellig
ence
ana
lysi
s re
ports
, com
mun
icat
ion
anal
ysis
repo
rts, c
omm
unic
atio
n in
terc
eptio
n an
alys
is re
ports
and
clu
ster
crim
e th
reat
s an
alys
is
repo
rts b
ut e
xclu
des
stat
ion
inte
lligen
ce p
rodu
cts.
The
latte
r will
be re
porte
d by
the
Prov
inci
al C
omm
issi
oner
s as
it w
ill be
refle
cted
on
thei
r ope
ratio
nal p
lans
. Crim
e In
tellig
ence
clu
ster
s w
ill se
rvic
e th
e st
atio
ns in
the
resp
ectiv
e pr
ecin
cts.
34
7.3. Quarterly Targets for 2015/16
Programme 4 performance indicator targets will be measured on an annual basis as they do not have quarterly targets. However, performance in all areas will be reported upon on a quarterly basis (in-year reporting).
35
8.
Key
Depa
rtmen
tal P
rogr
amm
e 5:
Pro
tect
ion
and
Secu
rity
Serv
ices
8.1
Purp
ose
Prov
ide
prot
ectio
n an
d se
curit
y se
rvic
es to
all
iden
tified
dig
nita
ries
and
gove
rnm
ent i
nter
ests
.
8.2.
Stra
tegi
c O
bjec
tive,
Ann
ual T
arge
ts a
nd P
erfo
rman
ce In
dica
tors
for 2
015/
16St
rate
gic
Obj
ectiv
e: M
inim
ise
secu
rity
viol
atio
ns b
y pr
otec
ting
fore
ign
and
loca
l pro
min
ent p
eopl
e an
d se
curin
g st
rate
gic
inte
rest
sSu
b-pr
ogra
mm
e: V
IP P
rote
ctio
nSt
rate
gic
Prio
rity
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
2014
/15
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Safe
guar
ding
id
entifi
ed V
IPs
Perc
enta
ge o
f VI
Ps p
rovi
ded
with
se
curit
y w
ithou
t se
curit
y br
each
es
Prot
ectio
n an
d Se
curit
y Se
rvic
es99
,99%
(one
se
curit
y br
each
)10
0% p
rote
ctio
n pr
ovid
ed w
ithou
t se
curit
y br
each
es
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
Pres
iden
tial P
rote
ctio
n Se
rvic
e10
0% p
rote
ctio
n pr
ovid
ed w
ithou
t se
curit
y br
each
es
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
pr
ovid
ed w
ithou
t se
curit
y br
each
es
Serv
ices
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
Se
rvic
es
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
Sub
prog
ram
me:
Sta
tic S
ecur
ityPr
ovis
ion
of s
tatic
se
curit
yPe
rcen
tage
of
secu
rity
prov
ided
at
gov
ernm
ent
inst
alla
tions
and
id
entifi
ed V
IP
resi
denc
es w
ithou
t se
curit
y br
each
es
Prot
ectio
n an
d Se
curit
y Se
rvic
es99
,99%
(thr
ee
secu
rity
brea
ches
) 99
,99%
(six
sec
urity
br
each
es)
99.9
9% (s
ix s
ecur
ity
brea
ches
) 10
0% p
rote
ctio
n pr
ovid
ed w
ithou
t se
curit
y br
each
es
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
Pres
iden
tial P
rote
ctio
n Se
rvic
e10
0% p
rote
ctio
n pr
ovid
ed w
ithou
t se
curit
y br
each
es
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
36
Stra
tegi
c O
bjec
tive:
Min
imis
e se
curit
y vi
olat
ions
by
prot
ectin
g fo
reig
n an
d lo
cal p
rom
inen
t peo
ple
and
secu
ring
stra
tegi
c in
tere
sts
Sub-
prog
ram
me:
Gov
ernm
ent S
ecur
ity R
egul
ator
Stra
tegi
c Pr
iorit
yPe
rfor
man
ce
Indi
cato
rA
udite
d/A
ctua
l Per
form
ance
Estim
ated
Pe
rfor
man
ce20
14/1
5
Med
ium
Ter
m T
arge
ts20
11/1
220
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Reg
ulat
ion
of
phys
ical
sec
urity
in
iden
tified
go
vern
men
t bu
ildin
gs
and
stra
tegi
c in
stal
latio
ns
Perc
enta
ge o
f N
atio
nal K
ey
Poin
ts (N
KPs)
an
d St
rate
gic
Inst
alla
tions
aud
ited/
eval
uate
d
Prot
ectio
n an
d Se
curit
y Se
rvic
es61
% S
trate
gic
Inst
alla
tions
aud
ited
(138
from
a to
tal o
f 22
7)
51,2
% S
trate
gic
Inst
alla
tions
aud
ited
(127
from
a to
tal o
f 24
8)
51.2
% S
trate
gic
Inst
alla
tions
aud
ited
(127
from
a to
tal o
f 24
8)
50%
Stra
tegi
c In
stal
latio
ns a
udite
d.
(124
from
a to
tal o
f 24
8)
50%
Stra
tegi
c In
stal
latio
ns a
udite
d (1
23 fr
om a
tota
l of
249)
50%
Stra
tegi
c In
stal
latio
ns a
udite
d (1
26 fr
om a
tota
l 24
9)
50%
Stra
tegi
c In
stal
latio
ns a
udite
d (1
23 fr
om a
tota
l of
249)
98%
NKP
s ev
alua
ted
(171
from
a
tota
l of 1
75)
96,2
% N
KPs
eval
uate
d (1
75 fr
om
a to
tal o
f 182
)
101%
NKP
s ev
alua
ted
(199
)10
0% N
KPs
eval
uate
d (1
97)
100%
NKP
s ev
alua
ted
(191
)10
0% N
KPs
eval
uate
d (1
91)
100%
NKP
s ev
alua
ted
(191
)
Pres
iden
tial P
rote
ctio
n Se
rvic
e-
--
-10
0% N
KPs
eval
uate
d (1
3)10
0% N
KPs
eval
uate
d (1
3)10
0% N
KPs
eval
uate
d (1
3)
37
8.3.
Qua
rterly
Tar
gets
for 2
015/
16
Perf
orm
ance
Indi
cato
r R
epor
ting
Perio
dA
nnua
l Tar
get
2015
/16
Qua
rter
ly T
arge
ts1s
t2n
d3r
d4t
hSu
b-pr
ogra
mm
e: V
IP P
rote
ctio
nPe
rcen
tage
of V
IPs
prov
ided
with
sec
urity
w
ithou
t sec
urity
bre
ache
sQ
uarte
rlyPr
otec
tion
and
Secu
rity
Serv
ices
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
Pres
iden
tial P
rote
ctio
n Se
rvic
e10
0% p
rote
ctio
n pr
ovid
ed w
ithou
t se
curit
y br
each
es
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
Sub-
prog
ram
me:
Sta
tic P
rote
ctio
nPe
rcen
tage
of s
ecur
ity p
rovi
ded
at
gove
rnm
ent i
nsta
llatio
ns a
nd id
entifi
ed V
IP
resi
denc
es w
ithou
t sec
urity
bre
ache
s
Qua
rterly
Prot
ectio
n an
d Se
curit
y Se
rvic
es10
0% p
rote
ctio
n pr
ovid
ed w
ithou
t se
curit
y br
each
es
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
Pres
iden
tial P
rote
ctio
n Se
rvic
e10
0% p
rote
ctio
n pr
ovid
ed w
ithou
t se
curit
y br
each
es
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
100%
pro
tect
ion
prov
ided
with
out
secu
rity
brea
ches
Sub-
prog
ram
me:
Gov
ernm
ent S
ecur
ity R
egul
ator
Perc
enta
ge o
f Nat
iona
l Key
Poi
nts
(NKP
s)an
d St
rate
gic
Inst
alla
tions
aud
ited/
ev
alua
ted
Qua
rterly
Prot
ectio
n an
d Se
curit
y Se
rvic
es50
% S
trate
gic
Inst
alla
tions
aud
ited
(123
from
a to
tal o
f 24
9)
20.9
% S
trate
gic
Inst
alla
tions
aud
ited
(52
from
a to
tal o
f 249
)
9.6%
Stra
tegi
c In
stal
latio
ns a
udite
d (2
4 fro
m a
tota
l of 2
49)
9.6%
Stra
tegi
c In
stal
latio
ns a
udite
d (2
4 fro
m a
tota
l of 2
49)
9.2%
Stra
tegi
c In
stal
latio
ns a
udite
d (2
3 fro
m a
tota
l of 2
49)
38
Part C: Links to Other Plans
9. Staffing Plan
The SAPS continues to strive towards enhancing procedures and processes with regard to the recruitment, appointment, promotion and deployment of personnel in order to meet organisational needs and to ensure the wellbeing of employees.
The Financial framework provides for the total establishment over the medium term and will be maintained at 198 062.
The department will focus on improving employee gender equity by 60% males and 40% females and an increase of persons with disability to 1.5%
During the reporting period, the department will enlist 5000 entry level personnel comprising of 3800 Police Act personnel of which 10 percent will be reserved to capacitate the Detective Service and 1200 for the Public Service Act personnel in order to maintain the establishment. The department will further increase the staffing levels of the Detective Service by allocating 200 posts from the CJS funds.
The following newly established structures will be prioritised and capacitated with existing posts:
Structure Staff complimentRevised Cluster Framework 103Deputy Station Commander 100Integrity Unit 50Research Component 50Trial Units 40
The staffing levels of the following existing environments will also be increased to 95%
➤ Employee Health and Wellness
➤ Internal Audit
➤ Forensic Social Workers
➤ Garages (Artisans)
In order to accelerate the recruitment process, the department has entered into partnership with the SANDF (Military skills Programme) to shorten the training programme for graduates who acquire qualifications relevant to SAPS.
The department will focus on a re-enlistment drive based on the allocation of posts and with set criteria thereby ensuring that the department recruits personnel with the right skills in order to capacitate critical environments.
An Employee Health and Wellness Strategy will be developed to support the culture of a healthy workforce for increased productivity and professional service delivery.
39
10. Human Resource Development Plan
Identified Priority 2015/2016Priority Courses Members
Operational Leadership Development Programmes 21 515Generic Leadership Development Programmes 26 945Professional Leadership Development Programmes 11 550International Development Co-operation 90 634Preparation for Specialised Tactical Training Programmes 8 520High-Risk Specialised Operations 3 90Refresher for High-Risk and Tactical Training Programmes 50 2 651Crowd Management 21 711Protection and Security Training Programmes 27 842Detective Training Programmes 308 6 130Cyber Crime Training Programme 5 170Intelligence Development 24 462Support Related Programmes 236 6 893Women, Children and Victims 2 019 40 390Frontline Service Delivery Programmes 867 17 370Other Emerging Priorities 506 10 130Basic Policing Development 6 4 607Totals 4 228 93 610
11. Capital Works Programme
The SAPS Infrastructure Plan outlines the complete infrastructure budget of the SAPS to be allocated per project; per category; per implementing agent (SAPS).
All reports will be based on allocated funding for the respective particular year and how it translates into work done and work completed for that particular year. Cognisance is taken to support the published Strategic Plan of the SAPS in relation to the prioritised projects but it is deemed essential to report not only on these projects as it creates the impression that only those projects are funded from the allocated budget.
Saps Infrastructure BudgetNDPWR ‘000
SAPSR ‘000
AllocationR ‘000 Comments
Capital Works 687 884 000 310 836 000 998 720 000 SAPS:R 13 000 000 (VARIANCE)
Accommodation Charges(Maintenance & Property Rates)
- - 1 242 761 000
NDPW utilizes the allocation from the accommodation charges to pay for property rates and maintenance.Whilst SAPS is utilizing a percentage (%) of the Maintenance Allocation.
Private Leases - - 1 119 607 000
NDPW continues to enter into leases to supply in the accommodation needs of SAPS. NDPW thus still procures and manages leases on behalf of SAPS. Payments are made monthly in advance.
Municipal Services - - 997 674 000
SAPS have an agreement with NDPW to pay municipal services on their behalf, for which NDPW charge a 5% management fee. Payments are made based on actual expenditure plus a 5% administration fee.
Total - - 4 358 762 000
40
Immovable Asset Management
SAPS CAPITAL WORKS PROGRAMME2015/2016
Site Clearance Planning& Design
Execution
Focus Area 1:Police Stations
Construction 13 19 6Repair and upgrades - - 8Accessibility for persons with disabilities - - 14
Focus Area 2:Victim Friendly Facilities - - 23
Focus Area 3:Mobile Units - - 33
Focus Area 4:Electrical repair & upgrades - - 28
Focus Area 5:Generators
Police Stations - - 14High sites - - 6
Focus Area 6:Air conditioners - - 47
Focus Area 7:Acquisition of leased Police Stations and land
Acquisition of leased Police Stations
- - 7
Acquisition of land - - 3
Sub-Totals - Focus Areas 13 19 189Grand Total 221
SAPS PLANNED MAINTENANCE PROGRAMME2015/2016
Planning & Design ExecutionFocus Area 1:Repair and renovations to Police Stations 21 18
Focus Area 2:Maintenance
Generators - 260Air conditioners - 92
Sub-Totals - Focus Areas 21 370Total 391Focus Area 3: Day-to-day maintenance Unplanned emergencies
With reference to Focus Area 3, day-to-day maintenance this delegation resorts with SAPS Provincial Offices with an allocated threshold of one hundred thousand rand (R100 000,00) per incident and in cases where an emergency is above the threshold Head Office will then grant approval and funding to the Provincial Office based on the motivation thereof to proceed with the execution of the service required.
Detailed breakdown per project per category is attached as per Annexure A.
41
12. Information Systems and Information & Communication Technology Plan
The provisioning of Technology solutions for the 2015/16 financial year is reflected under the following headings and legend:
ICT InfrastructureInformation Systems/ SolutionsGovernance Deliverable
ICT Infrastructure
Description User Area PhasesReplacement Expansion Maintenance
The National Network Modernisation Programme
This programme focuses on the replacement of outdated ICT infrastructure and associated hardware and services within saps. the modernisation of the infrastructure will ensure enhanced service delivery in terms of data, voice, video and multimedia services.
All SAPS Business Areas X X X
Radio Communication Modernisation Programme
Designing, install (implementation) and maintain radio communication infrastructure.Providing maintenance of components and technology updates for the professional mobile radio and transceivers.Provide and maintain a specialised radio communication solution for the Presidential Protection Service with low latency and encrypted features.
Gauteng
All SAPS Business AreasPPS
X X X
Establishment of Closed Circuit Television (CCTV)
Designing, developing, test and implementing (roll-out) Close Circuit Television and Access Control capabilities.
All SAPS Business Areas
Design, Develop and implement
Audio Visual Establishment and Modernisation Programme
Enable two-way interactive communication using telephone or Internet technologies allowing people at different locations to convene a meeting.
All SAPS Business Areas X X X
Establishment of the Network Operations Centre
Establishing processes and maintaining the Network Operations Centre.
TMSImplementation and Maintenance
Hosting Services Modernisation
Provide storage capability to store, track and trace data.Capacity upgrades to cater for anticipated system growth and the roll-out of new functionalities of the SAPS systems hosted in the Numerus Data Centre, as well as the implementation of the additional system integration between the SAPS application systems.Replace of end of life M9000 server which hosts the Oracle databases and interfaces that require a UNIX platform hosted in the Numerus Data Centre.
FSLAll SAPS Business Areas
X X X
End User Equipment Modernisation Programme
Replacement of end of life and beyond economical repairable end user equipment to ensure business continuity.Procurement of critical end user equipment to address expansions.Commissioning of end-user equipment procured.
All SAPS Business Areas
X X X
42
Information Systems/ Solution
Description of System User Area PhasesDevelopment Implementation Maintenance
Automatic Fingerprint Identification System (AFIS)
Establishing a more cost effective solution for the capturing and storing of fingerprints on AFIS and maintaining the procured solution.
Forensic Services X X
Automated Ballistic Identification System (ABIS)
Enabling the electronic analysis and matching of discharged cartridge cases and bullets in order to match/link them to specific firearms and crime scenes.
Forensic Services X X
Ballistic Interface Unit (BIU)
Enabling electronic analysis and calculating of bullet trajectory speed and determining the position from where a shot was fired. In addition enabling the measuring of other internal ballistics variables, including chamber pressure and barrel time curves.
Forensic Services
X X
JUDISS Enabling the storage of judicial records in an electronic format for back-up purposes.
Forensic Services X X
National Photo Imaging System (NPIS)
Establish a centralised digital photo capturing capability for the SAPS in order to capture and store photo images of all arrested persons, exhibits, SAPS personnel and other digital photo images as required for crime investigation purposes.
Visible Policing Detective Service Crime Intelligence
X X
Detective Service Analytical Software
Enable the analysis and sharing of crime information within the Detective Service.
Detective Service X X
NFDD (CODIS) To establish a database for DNA profiles for purposes of comparative searches and determining forensic leads.
Forensic Services X
Property Control and Exhibit Management (PCEM)
Enabling the tracking and tracing of exhibits and property-related items.
Forensic ServicesVisible Policing
X X
Decentralisation of the Criminal Record Information Management (CRIM) system
Enabling the updating of the profiles for previous convictions and issuing of SAPS 69 forms.
Forensic Services
X
Forensic Service Laboratory(FSL) Admin System
Supporting case-related administrative processes within the FSL environment.
Forensic Services X
Commercial Explosives System/Bomb Disposal System
Supporting the issuing of permits and licenses for explosives in terms of the Explosives Act.
Forensic Services X
Investigation Case Docket Management System (ICDMS) – Administer Case
Providing the capability to manage and administrate criminal cases, inquests and enquiries throughout the life-cycle of a case, i.e. from inception to disposal.
Users - All SAPS Divisions, Components and Sections
X
ICDMS – Investigate Case
To establish an enhanced capability, through the implementation of procedural workflow, to enable investigating officers to initiate and conduct investigations in a structured, timely and cost effective manner thereby increasing the rate of successful case completion.
Visible Policing Detective Service Crime Intelligence
X
43
Information Systems/ Solution
Description of System User Area PhasesDevelopment Implementation Maintenance
Field Terminal Devices (FTD) Front and Back End Development
Establishing one of the building blocks of an enhanced modern user interface (SAPS Integrated Personal Workspace).
Visible Policing Detective Services Crime Intelligence
X
Firearm Control System (FCS)
The cohesive Firearms Control System will provide an integrated electronic system to manage and control firearm related information and documentation in a centralised database and to enhance the capability of the Designated Firearm Officials (DFOs) through the use of the electronic system to manage the information of a firearm efficiently and cost effectively from the time it is manufactured in South Africa or imported into the RSA until it is permanently exported or totally destroyed by the (SAPS or a dedicated authority. Included in the scope of operations are requirements regarding documents, workflow and processing types with specific reference to electronic submissions, scanning, printing, electronic availability and electronic notifications.
Central Firearm Registrar,all Police Stations, Provincial offices and Ports of Entries
X
Enhanced Firearms Register System (EFRS)
The main purpose of the Firearms Register System (FRS)/Enhanced Firearm Registry System (EFRS) is to register and control legally owned firearms as well as the information regarding firearm owners. It is also used for the registration of gunsmiths, dealers and manufacturers, managing the import and export processes relating to firearms, managing the in-transit and transport of firearms, registering the disposal of firearms (sale, destruction, forfeiture); register stolen, lost and found firearms , register declarations of unfit person; death reports and estates of deceased persons. To maintain an enhanced EFRS functionality for all Provinces, Stations Divisions and Head Office Components.
Central Firearm Registrar,all Police Stations, Provincial offices and Ports of Entries X
Firearms Permit System (FPS)
The Firearms Permit System provides the means to manage the issuing of competency declarations and firearm permits to SAPS members.It enables SAPS to exercise effective and efficient control over the usage of official firearms, magazines and ammunition issued to members while performing their duties. To issue SAPS 108 and temporary firearm permits to members of SAPS.To mark the firearms of the South African Police Service in terms of Regulation 83 of the Firearms Control Act.Manage the test firing of official firearms for IBIS testing.To manage the SAPS 15, shifts and special duties on station level, including absenteeism of members.
Visible Policing (Ownership)Roll-out to all Police Stations, units, Provincial and Divisional components
X X
44
Information Systems/ Solution
Description of System User Area PhasesDevelopment Implementation Maintenance
Second Hand Goods (SHG)
Second Hand Goods System which will enable the administration and management of second hand goods dealers’ registration.
Visible Policing (Ownership)Roll-out to all Police Stations, units, Provincial and Divisional components
X
Crime Administration System(CAS)
System is a South African Police Service owned system that is utilised to administer the registration of reported complaints, case-dockets, enquiry dockets and inquest dockets.
Users - All SAPS Divisions, Components and Sections
X
OPAM (CJS) Operational Planning and Monitoring System: registration of operations and Police Station’s day to day activities and capturing of successes.
Visible Policing (Ownership)Roll-out to all Police Stations, units, Provincial and Divisional components
X
Child Justice System(CJS)
Is the sub system within OPAM Child Justice System: for the administration and monitoring of children under ten (10) who are in conflict with the law.
Visible Policing (Ownership)Roll-out to all Police Stations, units, Provincial and Divisional components
X
Action Request for Service (ARS) GEMC-3
This is intended to establish a SAPS related complaint or request (Incident) management system in order to manage an incident that is lodged directly with a police official on duty at an Emergency Response Centre (ERC) or in person at a Community Services Centre (CSC).
All SAPS 10111 Centres
X
Automated Vehicle Location System (AVL)
The system ensures that each SAPS official that communicates with a 10111 centre can identify the exact position – coordinates and street addresses - of the complaint and deploy the nearest vehicle to the crime scene.
Visible Policing Detective Services Crime Intelligence
X X
Business Intelligence (BI)
The system provides management Information for functional policing at all levels of management, with a prime focus on crime reporting; analysis and crime prevention planning. No data is captured, all data provided is amalgamated from other SAPS source systems such as CAS, Circulation, IRIS etc.
Users - All SAPS Divisions, Components and Sections X
Circulation System (CIR)
It provides a system for the organisation to capture the circulation and cancellation of stolen/robbed vehicles, wanted persons and missing persons, diverse goods, stock and the sub programme for property.
Users - All SAPS Divisions, Components and Sections
X
45
Information Systems/ Solution
Description of System User Area PhasesDevelopment Implementation Maintenance
Efficiency Index System (EI)
The SAPS Efficiency Index is a reporting system and enables performance measurement of SAPS components based on crime and other factors that influence performance. The SAPS Efficiency Index extracts data from source systems (CAS, PERSAL/PERSAP and PAS).It focuses on Performance Measurement Information in the key performance areas of Visible Policing: Crime Prevention, Visible Policing: Complaints, Detective Service, Community Satisfaction, Human Resources, Physical Resources, Fixed Establishment (Granted Resources) and the overarching Eupolsa Index (Rating Index).
Users - All SAPS Divisions, Components and Sections
X
Geographical Information System(GIS)
Management Information in a spatial (geographic) format for functional policing at all levels of management, with a prime focus on crime reporting; analysis and crime prevention planning.
Users - All SAPS Divisions, Components and Sections
X
Air Wing The system is used to capture all flights undertaken by the SAPS Air Wing Units. It is also used to capture information about the successes achieved during operations in which SAPS aircraft were involved. It further caters for the maintenance of SAPS Aircraft.
Division ORS, all SAPS Air wing Units X
Risk Information Management System(RIMAS)
Capturing of planning and movements by VIPs both national and international.
Division PSS and all nine (9) Provincial PSS offices
X
Incident Reporting Information System(IRIS)
The system is utilised to capture all details about peaceful and unrest incidents in the country as well as crime prevention duties the POP units are involved in. The system is also utilised to capture detail about the delivery of precious cargo by the two Mobile Operations Units.
Division ORS, all POP Units and the two (2) Mobile Operations Units
X
INTENDA A Tender, Quotation and Contract Management System procured and adjusted to meet SAPS requirements.
SCM National and Provincial
X X X
Mobile Connectivity Capability
Enables real time enquiries of reported stolen vehicles and ownership (barcode extraction from license discs and driver’s licenses), firearms status and ownership, missing and wanted persons, as well as Interpol enquiries.
Visible Policing Detective Services Crime Intelligence
X X
E-Learning: It provides an E-Learning Content Management System (LCMS) capability to enable on-line distance training/ learning in order to promote knowledge and talent management within SAPS.
HRD
X X
ECM The Enterprise Content Management (ECM) system uses solutions available such as Documentum and SharePoint Server.
National and Provincial X X
POLFIN SAPS overt Financial Systems Maintenance
National and Provincial X
CAPFIN SAPS covert Financial Systems Maintenance
National and Provincial X
PERSAP SAPS Personnel & Salary Sub System (PERSAP) Maintenance
National and Provincial X
TAS Training Administration System HRD X
46
Information Systems/ Solution
Description of System User Area PhasesDevelopment Implementation Maintenance
PAS SAPS Provisioning & Administration System (PAS) Maintenance
National and Provincial X
PAS - ACCOM PAS sub-system - accommodation and facility management
National and Provincial X
PAS- VET PAS sub-system - Veterinary System Roodeplaat K9 X
PAS – WAS PAS sub-system - Workshop administration system
National and Provincial at all SAPS Mechanical Workshops
X
PAS-fuel PAS sub-system - Fuel Card Administration National and Provincial X
PPM Maintenance of Programme and Project Management System (PPM)
National and Provincial X
INTERNET & INTRANET
Maintenance of SAPS web pages, (Internet as well as Intranet) which includes the SAPS Journal online as well as the webpage of the Civilian Secretariat for Police.
National and Provincial
X
REGIS Registration System Maintenance for use by Auxiliary Services (Registry)
National and Provincial X
TMS Maintenance of Telephone Management System (TMS)
National and Provincial X
Library System Maintenance of the SAPS Library Systems National and Provincial X
Email Email Application Maintenance National X
Governance Deliverable
Description User Area PhasesFormulation and approval
Implementation Continuous improvement
Corporate Governance of IS/ICT Policy
Development implementation and monitoring of Corporate Governance of ICT policy that directs and guides the alignment of IS/ICT to the business strategy as well as efficient and effective use of IS/ICT resources in SAPS.
All SAPS Business Areas X
Corporate Governance of IS/ICT Charter
Development, implementation and monitoring of IS/ICT governance structures, processes, procedures, mechanisms and controls to ensure effective and efficient Corporate Governance of IS/ICT in the SAPS.
All SAPS Business Areas X
IS/ICT Strategy/Plan
Development, implementation and monitoring of the IS/ICT plan that is aligned to the SAPS business strategy.The plan outlines IS/ICT goals, priorities and objectives to support SAPS strategic objectives over five or more years period and include a multi-year high-level IS/ICT implementation roadmap.
All SAPS Business Areas
X
IS/ICT Implementation Plan
Development, implementation and monitoring of a detailed IS/ ICT implementation roadmap that reflects annual milestones as derived from the high-level roadmap. The IS/ICT programme and project management plan that reflects IS/ICT projects and medium term IS/ ICT budget requirements.
All SAPS Business Areas
X
47
Governance Deliverable
Description User Area PhasesFormulation and approval
Implementation Continuous improvement
IS/ICT Operational Plan
Development, implementation and monitoring of theIS/ICT Operational Plan/Annual Performance Plan, which include ICT operational policies, IT assets, resources, capacity and capability optimisation and management of IS/ICT related business risks.
All SAPS Business Areas
X X
13. Enterprise Risk ManagementThe strategic risks are reflected in the Strategic Plan 2014 to 2019 These will be measured by means of the Strategic Risk Register, managed by the SAPS Enterprise Risk Management Committee (ERMC), which reports to the National Management Forum (NMF) through the National Commissioner and to the SAPS Audit Committee.
14. Service Delivery Improvement PlanThe 2015/16 fiscal period represents the final year of implementation for the three-year 2013-16 Service Delivery Improvement Plan (SDIP), compiled in terms of Chapter 1, Part III of the Public Service Regulations, 1999 (as amended).
The implementation of the 2013-16 SDIP has been fast-tracked by the establishing of the Frontline Service Delivery (FSD) programme, the objective of which is to: establish an effective, efficient, professional and accountable service delivery capability to ensure that all people in South Africa are and feel safe. The service delivery capability that is being addressed by the FSD programme covers the four service improvement dimensions and objectives of the SDIP, as indicated below:
48
The SAPS SDIP Implementation Plan indicates the actual and potential service beneficiaries, the current standard of the key services, the desired standard of each service at the end of the indicated three-year period, the actions identified to progressively enhance the service towards the desired standards during 2015/16 and the service delivery indicators that will be utilised to assess improvement.
49
KEY
SER
VIC
ESA
CTU
AL/
PO
TEN
TIA
L B
ENEF
ICIA
RIE
SC
UR
REN
T ST
AN
DA
RD
DES
IRED
ST
AN
DA
RD
201
6A
CTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DA
RD
201
5/16
RES
PON
SIB
ILIT
YSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
THE
PRO
FESS
ION
AL
POLI
CE
THAT
TH
E PE
OPL
E O
F SO
UTH
AFR
ICA
EXPE
CT
Obj
ectiv
e: T
o en
sure
that
all
our m
embe
rs u
nder
stan
d an
d su
bscr
ibe
to th
at w
hich
gov
erns
pol
icin
g in
Sou
th A
fric
a
Link
s to
Bat
ho P
ele:
Cou
rtes
y an
d A
cces
s
Entr
ench
ing
the
stra
tegi
c di
rect
ion
of th
e SA
PS in
su
ppor
t of t
he
2030
Vis
ion
of
Gov
ernm
ent
All p
eopl
e in
Sou
th
Afric
aSA
PS m
embe
rs
not f
ully
aw
are
of th
e st
rate
gic
dire
ctio
n of
the
SAPS
in s
uppo
rt of
the
2030
Vis
ion
of G
over
nmen
t.
All S
APS
mem
bers
fu
lly a
war
e of
the
stra
tegi
c di
rect
ion
of
the
SAPS
in s
uppo
rt of
the
2030
Vis
ion
of G
over
nmen
t.
· Al
igni
ng38
of P
rovi
ncia
l, D
ivis
iona
l and
St
atio
n O
pera
tiona
l Per
form
ance
Pla
ns w
ith
the
APP.
· Pr
ovin
cial
C
omm
issi
oner
s an
d St
rate
gic
Man
agem
ent
Com
pone
nt
· Th
e nu
mbe
r of O
PPs
alig
ned
with
th
e AP
P.
· C
ondu
ct in
form
atio
n se
ssio
ns w
ith a
ll m
embe
rs o
n th
e st
rate
gic
land
scap
e of
the
SAPS
.
· Pr
ovin
cial
an
d D
ivis
iona
l C
omm
issi
oner
s
· Th
e nu
mbe
r of m
embe
rs in
form
ed
of th
e SA
PS s
trate
gic
land
scap
e.
Inst
itutio
nalis
ing
the
basi
c va
lues
an
d pr
inci
ples
go
vern
ing
publ
ic
adm
inis
trat
ion
as c
onta
ined
in
Sect
ion
195
of th
e C
onst
itutio
n
SAPS
mem
bers
no
t aw
are
of o
r ad
herin
g to
the
Con
stitu
tiona
l va
lues
in S
ectio
n 19
5 of
the
Con
stitu
tion.
All S
APS
mem
bers
ad
herin
g to
the
Con
stitu
tiona
l va
lues
in S
ectio
n 19
5 of
the
Con
stitu
tion.
· C
ondu
ct w
orks
hops
with
all
mem
bers
on
the
Bill
of R
ight
s an
d Se
ctio
n 19
5 of
the
Con
stitu
tion.
· H
uman
Res
ourc
e D
evel
opm
ent
Div
isio
n
· Th
e nu
mbe
r of m
embe
rs w
ork-
shop
ped
in B
ill of
Rig
hts
and
Sect
ion
195
of th
e C
onst
itutio
n.
· C
ondu
ct w
orks
hops
with
mem
bers
on
the
Bath
o Pe
le P
rinci
ples
.·
Hum
an R
esou
rce
Dev
elop
men
t D
ivis
ion
· Th
e nu
mbe
r of m
embe
rs w
ork-
shop
ped
in th
e Ba
tho
Pele
Pr
inci
ples
.
Livi
ng th
e SA
PS
Cod
e of
Con
duct
SAPS
mem
bers
no
t em
brac
ing
the
SAPS
Cod
e of
Con
duct
as
the
guid
ing
stan
dard
fo
r beh
avio
ur,
both
on
and
off
duty.
All S
APS
mem
bers
liv
ing
the
SAPS
C
ode
of C
ondu
ct.
· C
ondu
ct w
orks
hops
with
mem
bers
on
the
Cod
e of
Con
duct
.·
Hum
an R
esou
rce
Dev
elop
men
t D
ivis
ion
· Th
e nu
mbe
r of m
embe
rs w
ork-
shop
ped
in th
e Ba
tho
Pele
Pr
inci
ples
.
· Pr
omot
e a
cultu
re o
f com
mitm
ent t
o th
e jo
b by
all
mem
bers
thro
ugh
an a
nnua
l ple
dge
to
the
Cod
e of
Con
duct
.
· Pr
ovin
cial
C
omm
issi
oner
s an
d D
ivis
iona
l C
omm
issi
oner
s
· Th
e nu
mbe
r of m
embe
rs w
ho h
ave
pled
ged
annu
ally
to th
e SA
PS C
ode
of C
ondu
ct.
· En
forc
e th
e C
ode
thro
ugh
disc
iplin
e m
anag
emen
t.·
Prov
inci
al
Com
mis
sion
ers
and
Div
isio
nal
Com
mis
sion
ers
· Th
e nu
mbe
r of m
embe
rs c
harg
ed
depa
rtmen
tally
and
con
vict
ed
in te
rms
of th
e SA
PS C
ode
of
Con
duct
.
38
Alig
ning
mea
ns: e
nsur
ing
that
all
OPP
s co
ntai
n at
leas
t the
man
dato
ry A
PP p
erfo
rman
ce in
dica
tors
.
50
KEY
SER
VIC
ESA
CTU
AL/
PO
TEN
TIA
L B
ENEF
ICIA
RIE
SC
UR
REN
T ST
AN
DA
RD
DES
IRED
ST
AN
DA
RD
201
6A
CTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DA
RD
201
5/16
RES
PON
SIB
ILIT
YSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
THE
PRO
FESS
ION
AL
POLI
CE
THAT
TH
E PE
OPL
E O
F SO
UTH
AFR
ICA
EXPE
CT
Obj
ectiv
e: T
o en
sure
that
all
our m
embe
rs u
nder
stan
d an
d su
bscr
ibe
to th
at w
hich
gov
erns
pol
icin
g in
Sou
th A
fric
a
Link
s to
Bat
ho P
ele:
Cou
rtes
y an
d A
cces
s
Ensu
ring
com
man
d an
d co
ntro
l thr
ough
th
e co
rrec
t ap
plic
atio
n of
the
rule
s th
at g
over
n us
Inco
nsis
tent
le
vels
of
com
man
d an
d co
ntro
l at a
ll le
vels
in S
APS.
Effe
ctiv
e co
mm
and
and
cont
rol a
t all
leve
ls in
SAP
S.
· En
sure
sch
edul
ed, u
nann
ounc
ed v
isits
to
Stat
ions
by
Prov
inci
al, C
lust
er a
nd S
tatio
n M
anag
emen
t.
· Pr
ovin
cial
C
omm
issi
oner
s·
Num
ber o
f sch
edul
ed u
nann
ounc
ed
visi
ts to
Sta
tions
.
· M
aint
ain
a da
taba
se fo
r tre
nd a
naly
sis
of
unan
noun
ced
visi
ts to
sta
tions
.·
Visi
ble
Polic
ing
Div
isio
n·
Qua
rterly
repo
rts o
n id
entifi
ed
Tren
ds.
· Im
plem
ent t
he N
atio
nal I
nstru
ctio
n on
Dut
y O
ffice
rs a
t all
leve
ls.
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
Nat
iona
l Ins
truct
ion.
· As
sess
the
prop
er m
anag
emen
t (im
plem
enta
tion/
utilis
atio
n) o
f the
dut
y of
ficer
con
cept
at p
rovi
ncia
l, un
it an
d st
atio
n le
vels
.
· In
spec
tora
te
Div
isio
n·
Qua
rterly
ass
essm
ent o
f dut
y of
ficer
co
ncep
t fro
m In
spec
tion
Rep
orts
.
· C
ondu
ct u
nann
ounc
ed v
isits
to o
n an
d of
f du
ty p
arad
es a
t sta
tions
· Pr
ovin
cial
C
omm
issi
oner
s·
The
num
ber o
f una
nnou
nced
vis
its.
SAPS
SER
VIC
E PO
INTS
AS
THE
FAC
E O
F O
UR
SER
VIC
E D
ELIV
ERY
Obj
ectiv
e: T
o en
sure
SA
PS s
ervi
ce p
oint
s ad
equa
tely
sup
port
pro
fess
iona
l pol
icin
gLi
nks
to B
atho
Pel
e: A
cces
sC
lean
, tid
y an
d pr
oper
ly-
mai
ntai
ned
serv
ice
poin
ts
All p
eopl
e vi
sitin
g SA
PS S
ervi
ce P
oint
sVa
ryin
g le
vels
of
cle
anlin
ess,
tid
ines
s an
d m
aint
enan
ce
at n
atio
nal,
prov
inci
al a
nd
stat
ion
serv
ice
poin
ts.
All n
atio
nal,
prov
inci
al a
nd
stat
ion
serv
ice
poin
ts c
lean
, tid
y an
d pr
oper
ly
mai
ntai
ned.
· En
sure
all
serv
ice
poin
ts, i
nclu
ding
Sta
tions
an
d C
SCs,
are
nea
t, cl
ean,
pro
perly
m
aint
aine
d an
d w
ell o
rgan
ised
.
· Pr
ovin
cial
C
omm
issi
oner
s an
d D
ivis
iona
l C
omm
issi
oner
s
· N
umbe
r of p
olic
e se
rvic
e po
ints
, in
clud
ing
Stat
ions
and
CSC
s ne
at,
clea
n, p
rope
rly m
aint
aine
d an
d w
ell
orga
nise
d.·
Dev
elop
a s
ecur
ity ri
sk a
sses
smen
t te
mpl
ate
for t
he id
entifi
catio
n an
d m
itiga
tion
of s
ecur
ity ri
sks
at a
ll SA
PS s
ervi
ce p
oint
s,
incl
udin
g St
atio
ns.
· St
rate
gic
Man
agem
ent
Com
pone
nt
· D
evel
oped
sec
urity
risk
ass
essm
ent
tem
plat
e.
· C
ondu
ct s
ecur
ity ri
sk a
sses
smen
ts a
t all
SAPS
ser
vice
poi
nts,
incl
udin
g St
atio
ns to
id
entif
y an
d m
itiga
te s
ecur
ity ri
sks.
· Pr
ovin
cial
C
omm
issi
oner
s an
d D
ivis
iona
l C
omm
issi
oner
s
· N
umbe
r of s
tatio
n se
curit
y ris
k as
sess
men
ts.
51
KEY
SER
VIC
ESA
CTU
AL
/ PO
TEN
TIA
L B
ENEF
ICIA
RIE
SC
UR
REN
T ST
AN
DA
RD
DES
IRED
ST
AN
DA
RD
201
6A
CTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DA
RD
201
5/16
RES
PON
SIB
ILIT
YSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
Obj
ectiv
e: T
o en
sure
SA
PS s
ervi
ce p
oint
s ad
equa
tely
sup
port
pro
fess
iona
l pol
icin
gLi
nks
to B
atho
Pel
e: A
cces
sA
stan
dard
ised
co
rpor
ate
imag
e at
all
serv
ice
poin
ts, i
nclu
ding
si
gnag
e to
and
at
all s
ervi
ce p
oint
s
All p
eopl
e in
Sou
th
Afric
aTh
e co
rpor
ate
imag
e of
the
SAPs
has
no
t bee
n st
anda
rdis
ed
acro
ss a
ll se
rvic
e po
ints
.
Stan
dard
ised
co
rpor
ate
imag
e at
all
natio
nal,
prov
inci
al a
nd
stat
ion
serv
ice
poin
ts.
· En
sure
app
ropr
iate
sig
nage
to a
nd a
t all
Stat
ions
39.
· Pr
ovin
cial
C
omm
issi
oner
s·
Num
ber o
f Sta
tions
with
app
ropr
iate
si
gnag
e to
and
at a
ll st
atio
ns.
· En
sure
app
ropr
iate
sig
nage
at a
ll se
rvic
e po
ints
(Pro
vinc
ial O
ffice
s, D
ivis
iona
l O
ffice
s, S
peci
alis
ed U
nits
and
all
dece
ntra
lised
offi
ces)
.
· Pr
ovin
cial
C
omm
issi
oner
s an
d D
ivis
iona
l C
omm
issi
oner
s
· N
umbe
r of s
ervi
ce p
oint
s w
ith s
igna
ge
at th
e se
rvic
e po
int.
Cle
an, f
unct
iona
l an
d vi
sibl
e ve
hicl
es
Vary
ing
leve
ls
of c
lean
lines
s an
d op
erat
iona
l fu
nctio
nalit
y in
re
spec
t of t
he
54 0
00 v
ehic
les
at th
e di
spos
al o
f th
e SA
PS.
All 5
1 00
0 SA
PS
vehi
cles
cle
an.
The
oper
atio
nal
func
tiona
lity
of a
ll 51
000
SA
PS v
ehic
les
man
aged
in
term
s of
exi
stin
g pr
escr
ipts
.
· En
sure
all
SAPS
veh
icle
s ar
e cl
ean.
· Pr
ovin
cial
C
omm
issi
oner
s an
d D
ivis
iona
l C
omm
issi
oner
s
· Th
e nu
mbe
r of c
lean
SAP
S ve
hicl
es.
· Im
prov
e tu
rnar
ound
tim
es fo
r veh
icle
s un
derg
oing
ser
vice
s an
d re
pairs
.·
Supp
ly C
hain
M
anag
emen
t D
ivis
ion
· Pe
rcen
tage
of s
ervi
ceab
le fu
nctio
nal
vehi
cles
at a
ny g
iven
tim
e.
Prop
erly
-atti
red
and
adeq
uate
ly
equi
pped
m
embe
rs
Vary
ing
leve
ls
of a
dher
ence
to
the
SAPS
dre
ss
orde
rs.
Vary
ing
leve
ls o
f av
aila
bilit
y an
d us
e of
crit
ical
ite
ms.
Adhe
renc
e by
all
SAPS
mem
bers
to
the
dres
s or
ders
.
All o
pera
tiona
l SA
PS m
embe
rs
equi
pped
and
ut
ilisin
g cr
itica
l ite
ms.
· En
sure
adh
eren
ce to
the
SAPS
Dre
ss
Ord
ers
by a
ll m
embe
rs.
· Pr
ovin
cial
C
omm
issi
oner
s an
d D
ivis
iona
l C
omm
issi
oner
s
· Th
e nu
mbe
r of m
embe
rs n
ot a
ttire
d in
ac
cord
ance
with
the
dres
s or
ders
.
· En
sure
mem
bers
are
ade
quat
ely
equi
pped
w
ith th
e re
quire
d “to
ols
of th
e tra
de”,
incl
udin
g cr
itica
l ite
ms40
.
· Su
pply
Cha
in
Man
agem
ent
Div
isio
n
· Th
e nu
mbe
r of m
embe
rs n
ot e
quip
ped
with
the
requ
ired
tool
s of
the
trade
.
Ade
quat
ely
equi
pped
Vic
tim-
Frie
ndly
Roo
ms
All p
eopl
e w
ho a
re
vict
ims
of c
rime.
1 05
9 ad
equa
tely
eq
uipp
ed V
ictim
Fr
iend
ly R
oom
s (V
FRs)
Adeq
uate
ly
equi
pped
VFR
s at
al
l 1 1
38 S
tatio
ns.
· En
sure
all
VFR
com
ply
with
the
stan
dard
ised
cor
pora
te id
entit
y fo
r VFR
s.·
Prov
inci
al
Com
mis
sion
ers
· N
umbe
r of S
tatio
ns w
ith s
tand
ardi
sed
VFR
s.
39
Plea
se n
ote:
sta
ndar
ds fo
r sig
nage
to a
nd a
t all
serv
ice
poin
ts, i
nclu
ding
sta
tions
, will
be d
eter
min
ed w
ithin
the
stan
dard
ised
Cor
pora
te Id
entit
y fo
r SAP
S se
rvic
e po
ints
.40
C
ritic
al it
ems
incl
ude:
app
oint
men
t cer
tifica
te, fi
rear
m a
nd a
mm
uniti
on, b
ulle
t res
ista
nt v
est,
hand
cuffs
, pep
per s
pray
, tor
ch a
nd to
nfa.
52
KEY
SER
VIC
ESA
CTU
AL
/ PO
TEN
TIA
L B
ENEF
ICIA
RIE
SC
UR
REN
T ST
AN
DA
RD
DES
IRED
ST
AN
DA
RD
201
6A
CTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DA
RD
201
5/16
RES
PON
SIB
ILIT
YSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
SAPS
SER
VIC
E PO
INTS
AS
THE
FAC
E O
F O
UR
SER
VIC
E D
ELIV
ERY
Obj
ectiv
e: T
o en
sure
SA
PS s
ervi
ce p
oint
s ad
equa
tely
sup
port
pro
fess
iona
l pol
icin
gLi
nks
to B
atho
Pel
e: A
cces
sIm
prov
ed a
cces
s to
our
ser
vice
s by
mar
gina
lised
co
mm
uniti
es
Com
mun
ities
m
argi
nalis
ed b
y di
stan
ce.
1 13
8 Po
lice
Stat
ions
, fro
ntlin
e se
rvic
e po
ints
.
Impr
oved
acc
ess
to S
APS
serv
ice
poin
ts in
line
w
ith g
eogr
aphi
c ac
cess
nor
ms.
· D
evel
op g
eogr
aphi
c ac
cess
nor
ms
for a
ll Po
lice
Stat
ions
.·
Hum
an re
sour
ce
Man
agem
ent
Div
isio
n (O
rgan
isat
iona
l D
evel
opm
ent)
· Th
e nu
mbe
r of S
tatio
ns w
ith
deve
lope
d ge
ogra
phic
acc
ess
norm
s.
· D
evel
op a
nd im
plem
ent a
n In
tegr
ated
In
frast
ruct
ure
Dev
elop
men
t and
Su
stai
nabi
lity
Stra
tegy
for t
he S
APS.
· Su
pply
Cha
in
Man
agem
ent
Div
isio
n
· D
evel
oped
stra
tegy
.
Easy
acc
ess
to o
ur s
ervi
ce
poin
ts fo
r di
sabl
ed p
eopl
e,
in s
uppo
rt o
f the
m
ains
trea
min
g of
di
sabi
lity
All d
isab
led
peop
le
visi
ting
SAPS
ser
vice
po
ints
.
Not
all
serv
ice
poin
ts a
t nat
iona
l, pr
ovin
cial
and
st
atio
n le
vels
of
ferin
g ea
sy
acce
ss to
di
sabl
ed a
nd
elde
rly p
erso
ns.
All n
atio
nal,
prov
inci
al a
nd
stat
ion
serv
ice
poin
ts o
fferin
g ac
cess
to
disa
bled
and
el
derly
per
sons
.
· In
crea
sing
the
num
ber o
f ser
vice
poi
nts
acce
ssib
le to
the
disa
bled
and
eld
erly.
· Su
pply
Cha
in
Man
agem
ent
Div
isio
n / P
rovi
ncia
l C
omm
issi
oner
s
· Th
e nu
mbe
r of s
ervi
ce p
oint
s ac
cess
ible
to th
e di
sabl
ed a
nd e
lder
ly.
53
KEY
SER
VIC
ESA
CTU
AL
/ PO
TEN
TIA
L B
ENEF
ICIA
RIE
SC
UR
REN
T ST
AN
DA
RD
DES
IRED
ST
AN
DA
RD
20
16A
CTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DA
RD
201
5/16
RES
PON
SIB
ILIT
YSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
SER
VIC
E EX
CEL
LEN
CE
Obj
ectiv
e: T
o Pr
ovid
e a
prof
essi
onal
, acc
ount
able
ser
vice
to th
e pe
ople
of S
outh
Afr
ica
Link
s to
Bat
ho P
ele:
Cou
rtes
y; A
cces
sR
ende
ring
prof
essi
onal
se
rvic
e to
all
peop
le v
isiti
ng
serv
ice
poin
ts,
incl
udin
g qu
eue
man
agem
ent
All p
eopl
e vi
sitin
g SA
PS s
ervi
ce p
oint
s.Va
ryin
g le
vels
of:
· Q
ueui
ng
man
agem
ent;
and
· Le
vels
of
serv
ice
deliv
ery.
Nat
iona
l, pr
ovin
cial
and
st
atio
n se
rvic
e po
ints
with
sp
ecifi
cally
de
term
ined
qu
euin
g tim
es.
The
stan
dard
of
ser
vice
pr
ovid
ed w
ill no
t de
viat
e fro
m
the
requ
irem
ent
impo
sed
by th
e SA
PS C
ode
of
Con
duct
, nam
ely:
to
act
with
in
tegr
ity, r
ende
r a
resp
onsi
ble,
ef
fect
ive
serv
ice
of h
igh
qual
ity w
hich
is
acce
ssib
le to
ev
ery
pers
on;
and
cont
inuo
usly
st
rive
tow
ards
im
prov
ing
this
se
rvic
e.
· D
evel
op a
fron
tline
sta
ndar
d fo
r ser
vice
be
nefic
iary
man
agem
ent w
hen
deal
ing
with
co
mpl
aina
nts
in p
erso
n, in
clud
ing
queu
e m
anag
emen
t.
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
sta
ndar
d.
· D
evel
op s
tand
ards
for s
ervi
ce b
enefi
ciar
ies
appl
ying
at S
APS
serv
ice
poin
ts fo
r:
-
Polic
e C
lear
ance
Cer
tifica
tes;
- Pu
blic
Driv
er P
erm
its;
- Fi
rear
m li
cenc
es;
- Li
cenc
e to
dea
l in
seco
nd-h
and
good
s;
-
Liqu
or li
cenc
e;
-
Auth
entic
atio
n of
doc
umen
ts;
- R
epor
ting
of a
mot
or v
ehic
le a
ccid
ent;
- At
torn
eys
appl
ying
for c
opie
s of
spe
cific
do
cum
ents
;
-
Stat
emen
ts (s
ocia
l gra
nts,
pro
of o
f life
, et
c.)
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
sta
ndar
ds.
· D
evel
op a
Flo
or M
anag
er c
once
pt, i
nclu
ding
a
Serv
ice
Bene
ficia
ry R
egis
ter.
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
Cus
tom
er C
are
Man
agem
ent C
once
pt.
· D
evel
op a
sta
ndar
d fo
r fee
dbac
k to
co
mpl
aina
nts
(SM
S, e
tc.)
who
hav
e re
gist
ered
a c
rimin
al c
ase
at a
SAP
S se
rvic
e po
int.
· Te
chno
logy
M
anag
emen
t Se
rvic
e D
ivis
ion
· D
evel
oped
sta
ndar
d.
· Pr
ovid
e fe
edba
ck to
com
plai
nant
s w
ho
have
regi
ster
ed a
crim
inal
cas
e at
a S
APS
serv
ice
poin
t.
· D
etec
tive
Serv
ice
· Fe
edba
ck ra
te o
n st
atus
of
case
s.
· Id
entif
y po
or p
erfo
rmin
g SA
PS s
ervi
ce
poin
ts, s
peci
fical
ly P
olic
e St
atio
ns, m
embe
rs
and
impl
emen
t int
erve
ntio
ns.
· Pr
ovin
cial
C
omm
issi
oner
s an
d D
ivis
iona
l C
omm
issi
oner
s
· N
umbe
r of i
nter
vent
ions
impl
emen
ted.
· Pr
ovid
e EH
W p
rogr
amm
es to
sta
tions
on
- Po
st-tr
aum
atic
brie
fings
;
-
Subs
tanc
e ab
use;
- St
ress
man
agem
ent;
and
- Pe
rson
al fi
nanc
e m
anag
emen
t.
· Pr
ovin
cial
C
omm
issi
oner
s·
Perc
enta
ge e
mpl
oyee
s re
ache
d du
ring
proa
ctiv
e pr
ogra
mm
es.
54
KEY
SER
VIC
ESA
CTU
AL
/ PO
TEN
TIA
L B
ENEF
ICIA
RIE
SC
UR
REN
T ST
AN
DA
RD
DES
IRED
ST
AN
DA
RD
20
16A
CTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DA
RD
201
5/16
RES
PON
SIB
ILIT
YSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
· D
evel
op a
nd im
plem
ent a
sta
ndar
d on
co
nduc
t in
the
CSC
, inc
ludi
ng t
he u
se o
f ce
ll ph
ones
in C
SCs.
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
sta
ndar
d.
· Ad
dres
s re
com
men
datio
ns m
ade
by
polic
e ov
ersi
ght s
truct
ures
(e.g
. Por
tfolio
C
omm
ittee
on
Polic
e, C
ivilia
n Se
cret
aria
t) on
ser
vice
del
iver
y in
SAP
S.
· Pr
ovin
cial
C
omm
issi
oner
s·
Num
ber o
f pla
ns to
add
ress
re
com
men
datio
ns.
· D
evel
op a
sta
ndar
d fo
r sta
tem
ent-t
akin
g.·
Hum
an R
esou
rce
Dev
elop
men
t D
ivis
ion
· D
evel
oped
sta
ndar
d.
· D
evel
op a
sta
ndar
d fo
r the
regi
stra
tion
of
crim
e, in
clud
ing
the
Crim
e Ad
min
istra
tion
Syst
em (C
AS) a
nd th
e C
ase
Doc
ket
Man
agem
ent S
yste
m (C
DM
S).
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
sta
ndar
d.
Tim
ely,
pr
ofes
sion
al
resp
onse
by
Com
mun
ity
Serv
ice
Cen
tre
and
1011
1 C
entr
e re
spon
se v
ehic
les
Peop
le re
ques
ting
a ph
ysic
al re
spon
se
from
SAP
S C
omm
unity
Ser
vice
C
entre
s or
101
11
Cen
tres.
Prov
inci
al a
nd
Stat
ion
spec
ific
resp
onse
tim
es
to A
lpha
, Bra
vo
and
Cha
rlie
com
plai
nts.
To b
e de
term
ined
fo
r 201
3/14
41.
· D
evel
op a
sta
ndar
d fo
r fro
ntlin
e se
rvic
e de
liver
y by
mem
bers
whe
n ac
tivat
ing
a po
lice
resp
onse
to a
sce
ne o
f crim
e.
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
sta
ndar
d.
· D
evel
op a
sta
ndar
d fo
r firs
t res
pond
ers
to a
cr
ime
scen
e.·
Visi
ble
Polic
ing
Div
isio
n·
Dev
elop
ed s
tand
ard.
· D
evel
op a
Nat
iona
l Ins
truct
ion
on c
rime
scen
e m
anag
emen
t.·
Fore
nsic
Ser
vice
s D
ivis
ion
· R
evis
ed N
atio
nal I
nstru
ctio
n.
· D
evel
op a
sta
ndar
d to
dea
l with
exh
ibits
ga
ther
ed /
confi
scat
ed a
t crim
e sc
enes
/ ha
nded
-in to
CSC
s.
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
sta
ndar
d.
· C
usto
mis
e Al
pha,
Bra
vo a
nd C
harli
e re
spon
se ti
mes
to a
ccom
mod
ate
urba
n,
sem
i-urb
an a
nd ru
ral e
nviro
nmen
ts.
· Vi
sibl
e Po
licin
g D
ivis
ion
· C
usto
mis
ed re
actio
n tim
es to
Alp
ha,
Brav
o an
d C
harli
e co
mpl
aint
s
· M
onito
r res
pons
e tim
es o
f SAP
S ve
hicl
es.
· Vi
sibl
e Po
licin
g D
ivis
ion
· R
espo
nse
times
for A
lpha
, Bra
vo a
nd
Cha
rlie
com
plai
nts.
· D
evel
op a
nd im
plem
ent a
com
mun
icat
ion
plan
for t
he s
ensi
tisin
g of
the
com
mun
ity o
n th
e co
nseq
uenc
es o
f pra
nk o
r mis
-dire
cted
ca
lls.
· C
orpo
rate
C
omm
unic
atio
n C
ompo
nent
· N
umbe
r of p
rank
and
mis
-dire
cted
ca
lls.
41
Plea
se n
ote:
Res
pons
e tim
es to
com
plai
nts
(Alp
ha, B
ravo
and
Cha
rlie
com
plai
nts)
has
not
bee
n in
clud
ed a
s a
serv
ice
stan
dard
as
SAPS
is c
urre
ntly
eng
aged
in a
pro
cess
of d
evel
opin
g cu
stom
ised
targ
ets
for r
eact
ion
times
sp
ecifi
cally
for u
rban
, rur
al a
nd s
emi-u
rban
are
as a
s th
e cu
rrent
targ
ets
do n
ot p
rovi
de fo
r thi
s di
stin
ctio
n.
55
KEY
SER
VIC
ESA
CTU
AL
/ PO
TEN
TIA
L B
ENEF
ICIA
RIE
SC
UR
REN
T ST
AN
DA
RD
DES
IRED
ST
AN
DA
RD
20
16A
CTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DA
RD
201
5/16
RES
PON
SIB
ILIT
YSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
SER
VIC
E EX
CEL
LEN
CE
Obj
ectiv
e: T
o Pr
ovid
e a
prof
essi
onal
, acc
ount
able
ser
vice
to th
e pe
ople
of S
outh
Afr
ica
Link
s to
Bat
ho P
ele:
Cou
rtes
y; A
cces
sTi
mel
y, c
ourt
eous
re
spon
se to
pe
ople
con
tact
ing
our s
ervi
ce p
oint
s
All p
eopl
e co
ntac
ting
SAPS
ser
vice
poi
nts
tele
phon
ical
ly.
Vary
ing
resp
onse
tim
es
to te
leph
one
calls
rece
ived
at
nat
iona
l, pr
ovin
cial
and
st
atio
n se
rvic
e po
ints
.
Nat
iona
l, pr
ovin
cial
an
d st
atio
n se
rvic
e po
ints
w
ill de
term
ine
spec
ific
tele
phon
ic
resp
onse
tim
es
that
will
not
exce
ed th
e na
tiona
l sta
ndar
d of
ans
wer
ing
ever
y ca
ll m
ade
to a
SAP
S se
rvic
e po
int
with
in th
ree
rings
.
· D
evel
op a
sta
ndar
d, in
clud
ing
reac
tion
time,
to
tele
phon
e ca
lls m
ade
to th
e C
SC a
nd
1011
1 C
entre
s.
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
sta
ndar
d.
· Im
plem
ent t
he s
tand
ard
for t
elep
hone
cal
ls
mad
e to
the
CSC
and
101
11 C
entre
s.·
Visi
ble
Polic
ing
Div
isio
n·
Rea
ctio
n tim
es fo
r tel
epho
ne c
alls
.
· M
ake
use
of “m
yste
ry c
lient
s” to
ass
ess
the
qual
ity o
f ans
wer
ing
tele
phon
e ca
lls·
Visi
ble
Polic
ing
Div
isio
n·
Num
ber o
f “m
yste
ry c
lient
” as
sess
men
ts.
Tim
ely
resp
onse
to
peo
ple
cont
actin
g us
vi
a sn
ail m
ail o
r el
ectr
onic
mai
l
All p
eopl
e co
ntac
ting
SAPS
ser
vice
poi
nts
via
snai
l mai
l or
e-m
ail.
Vary
ing
resp
onse
tim
es to
sna
il m
ail o
r ele
ctro
nic
mai
l rec
eive
d at
nat
iona
l, pr
ovin
cial
and
st
atio
n se
rvic
e po
ints
.
Nat
iona
l, pr
ovin
cial
an
d st
atio
n se
rvic
e po
ints
w
ill de
term
ine
spec
ific
tele
phon
ic
resp
onse
tim
es
that
will
not
exce
ed th
e na
tiona
l sta
ndar
d of
dis
patc
hing
a
resp
onse
to s
nail
mai
l with
in fi
ve
wor
king
day
s an
d el
ectro
nic
mai
l with
in tw
o w
orki
ng d
ays.
· D
evel
op a
sta
ndar
d, in
clud
ing
reac
tion
time,
to
sna
il m
ail a
nd e
lect
roni
c m
ail.
· Fi
nanc
e an
d Ad
min
istra
tion
Serv
ices
Div
isio
n
· D
evel
oped
sta
ndar
d.
· Im
plem
ent a
sta
ndar
d, in
clud
ing
reac
tion
time,
to s
nail
mai
l and
ele
ctro
nic
mai
l.·
Fina
nce
and
Adm
inis
tratio
n Se
rvic
es D
ivis
ion
· R
eact
ion
times
to s
nail
mai
l and
el
ectro
nic
mai
l.
· M
ake
use
of “m
yste
ry c
lient
s” to
ass
ess
the
reac
tion
to s
nail
mai
l and
ele
ctro
nic
mai
l.·
Fina
nce
and
Adm
inis
tratio
n Se
rvic
es D
ivis
ion
· N
umbe
r of “
mys
tery
clie
nt”
asse
ssm
ents
.
56
KEY
SER
VIC
ESA
CTU
AL
/ PO
TEN
TIA
L B
ENEF
ICIA
RIE
SC
UR
REN
T ST
AN
DA
RD
DES
IRED
ST
AN
DA
RD
20
16A
CTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DA
RD
201
5/16
RES
PON
SIB
ILIT
YSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
Visi
ble
SAPS
m
embe
rs
resp
ondi
ng
prof
essi
onal
ly
and
cour
teou
sly
All p
eopl
e re
ques
ting
a vi
sibl
e SA
PS m
embe
r’s
assi
stan
ce.
Vary
ing
leve
ls o
f se
rvic
e de
liver
y.Th
e st
anda
rd o
f se
rvic
e de
liver
y pr
ovid
ed w
ill no
t de
viat
e fro
m
the
requ
irem
ent
impo
sed
by th
e SA
PS C
ode
of C
ondu
ct,
nam
ely:
with
in
tegr
ity, r
ende
r a
resp
onsi
ble,
ef
fect
ive
serv
ice
of h
igh
qual
ity w
hich
is
acce
ssib
le to
ev
ery
pers
on
and
cont
inuo
usly
st
rive
tow
ards
im
prov
ing
this
se
rvic
e.
· D
evel
op a
nd im
plem
ent a
com
mun
icat
ion
plan
to e
nsur
e al
l SAP
S m
embe
rs in
uni
form
un
ders
tand
that
they
may
be
appr
oach
ed
by a
mem
ber o
f the
com
mun
ity to
ass
ist
with
pro
blem
reso
lutio
n/en
quiri
es a
nd a
re
requ
ired
to re
spon
d ap
prop
riate
ly.
· C
orpo
rate
C
omm
unic
atio
n·
Impl
emen
ted
com
mun
icat
ion
plan
.
Dig
nifie
d,
empa
thet
ic a
nd
prof
essi
onal
su
ppor
t to
the
vict
ims
of c
rime
All p
eopl
e w
ho a
re
vict
ims
of c
rime.
Vary
ing
serv
ice
deliv
ery
natio
nal
by p
rovi
ncia
l and
st
atio
n se
rvic
e po
ints
.
The
stan
dard
of
serv
ice
deliv
ery
prov
ided
will
not
devi
ate
from
th
e re
quire
men
t im
pose
d by
Vi
ctim
s’ C
harte
r.
· Im
plem
enta
tion
of th
e Vi
ctim
s’ C
harte
r by
all
Stat
ions
.·
Visi
ble
Polic
ing
Div
isio
n·
The
num
ber o
f Sta
tions
that
hav
e im
plem
ente
d th
e Vi
ctim
s’ C
harte
r.
· Tr
aini
ng o
f mem
bers
in fa
mily
, vio
lenc
e an
d se
xual
offe
nces
.
-
Impl
emen
t the
Vic
tims
of C
rime
Cha
rter.
- En
gage
men
t with
oth
er ro
le-p
laye
rs fr
om
gove
rnm
ent d
epar
tmen
ts a
nd N
GO
s re
gard
ing
the
prop
er h
andl
ing
of v
ictim
s of
crim
e.
· H
uman
Res
ourc
e D
evel
opm
ent
Div
isio
n
The
perc
enta
ge o
f lea
rner
s de
clar
ed
com
pete
nt in
resp
ect o
f Fam
ily, v
iole
nce
and
sexu
al o
ffenc
es c
ours
es.
· D
evel
op c
ompr
ehen
sive
gui
delin
es o
n vi
ctim
refe
rral (
othe
r dep
artm
ents
and
N
GO
s).
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
gui
delin
es.
· Im
plem
ent v
ictim
refe
rral g
uide
lines
.·
Prov
inci
al
Com
mis
sion
ers
· Th
e nu
mbe
r of s
take
hold
er m
eetin
gs
cond
ucte
d (v
ictim
man
agem
ent).
57
KEY
SER
VIC
ESA
CTU
AL
/ PO
TEN
TIA
L B
ENEF
ICIA
RIE
SC
UR
REN
T ST
AN
DA
RD
DES
IRED
ST
AN
DA
RD
20
16A
CTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DA
RD
201
5/16
RES
PON
SIB
ILIT
YSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
Prof
essi
onal
m
anag
emen
t of
deta
inee
s
All p
eopl
e w
ho a
re
deta
ined
by
the
SAPS
.
Vary
ing
serv
ice
deliv
ery
stat
ion
serv
ice
poin
ts.
The
stan
dard
of
serv
ice
deliv
ery
prov
ided
will
not
devi
ate
from
th
e re
quire
men
t im
pose
d by
:·
Stan
ding
O
rder
(G) 3
41:
Arre
st a
nd th
e tre
atm
ent o
f an
arre
sted
pe
rson
unt
il su
ch p
erso
n is
han
ded
over
to th
e co
mm
unity
se
rvic
e ce
ntre
co
mm
ande
r.·
Stan
ding
O
rder
(G) 3
61:
Han
dlin
g of
pe
rson
s in
the
cust
ody
of th
e Se
rvic
e fro
m
arriv
al a
t the
Po
lice
Stat
ion.
· D
evel
op a
sta
ndar
d to
dea
l with
per
sons
ar
rest
ed a
nd b
roug
ht to
a P
olic
e St
atio
n fo
r pr
oces
sing
and
det
entio
n.
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
sta
ndar
d.
· Im
plem
ent t
he s
tand
ard
to d
eal w
ith p
erso
ns
arre
sted
and
bro
ught
to a
Pol
ice
Stat
ion
for
proc
essi
ng a
nd d
eten
tion.
· Pr
ovin
cial
C
omm
issi
oner
s·
The
num
ber o
f com
plai
nts
rece
ived
fro
m p
erso
ns d
etai
ned
by th
e SA
PS.
· N
umbe
r of m
embe
rs c
harg
ed w
ith
aidi
ng a
nd a
betti
ng a
n es
cape
e/
corru
ptio
n/de
feat
ing
the
ends
of
just
ice.
· En
sure
all
Prov
ince
s an
d St
atio
ns h
ave
a D
eten
tion
Man
agem
ent P
lan.
· Vi
sibl
e Po
licin
g D
ivis
ion
· Th
e nu
mbe
r of p
rovi
nces
and
Sta
tions
w
ith d
etec
tion
man
agem
ent p
lans
.
A st
ruct
ured
pr
ogra
mm
e of
se
rvic
e de
liver
y im
prov
emen
t th
roug
h st
atio
n in
terv
entio
ns a
t al
l 1 1
38 s
tatio
ns
(incl
udin
g by
SA
PS S
enio
r M
anag
emen
t Se
rvic
e m
embe
rs)
All p
eopl
e in
Sou
th
Afric
a.St
atio
n in
terv
entio
ns a
re
not c
ondu
cted
in
a c
oord
inat
ed
man
ner.
At le
ast o
ne
inte
rven
tion
cond
ucte
d at
ea
ch o
f the
1 1
38
stat
ions
ann
ually
.
· C
ondu
ct s
truct
ured
com
bine
d as
sura
nce
inte
rven
tions
at a
ll st
atio
ns.
· In
tern
al a
ssur
ance
pr
ovid
ers.
· In
tern
al A
udit
Com
pone
nt
· N
umbe
r of I
nspe
ctio
ns.
· N
umbe
r of F
acto
ry W
alks
.·
Num
ber o
f int
erna
l aud
its.
· C
ompi
le s
emes
ter c
ombi
ned
assu
ranc
e re
ports
.·
SAPS
Com
bine
d As
sura
nce
Com
mitt
ee
· Tw
o co
mbi
ned
assu
ranc
e re
ports
.
· Im
plem
enta
tion
of th
e C
ombi
ned
Assu
ranc
e R
ectifi
catio
n Pl
an a
t all
Stat
ions
.·
Prov
inci
al
Com
mis
sion
ers
· N
umbe
r of s
tatio
ns.
58
KEY
SERV
ICES
ACTU
AL /
POTE
NTI
AL
BEN
EFIC
IAR
IES
CU
RR
ENT
STAN
DAR
DD
ESIR
ED S
TAN
DAR
D
2016
ACTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DAR
D 2
015/
16R
ESPO
NSI
BILI
TYSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
IN P
AR
TNER
SHIP
WIT
H C
OM
MU
NIT
IES
TOW
AR
DS
A SA
FER
SO
UTH
AFR
ICA
Obj
ectiv
e: T
o en
sure
effe
ctiv
e en
gage
men
t with
all
our s
take
hold
ers
in th
e fig
ht a
gain
st c
rime
Link
s to
Bat
ho P
ele:
Con
sulta
tion,
Info
rmat
ion,
Ope
nnes
s an
d Tr
ansp
aren
cy, R
edre
ss
Stru
ctur
ed
stak
ehol
der
enga
gem
ent a
nd
part
icip
atio
n, a
nd
the
man
agem
ent
of s
peci
fic
com
mun
icat
ion
met
hods
All p
eopl
e in
Sou
th
Afric
a.Va
ryin
g le
vels
of
sta
keho
lder
en
gage
men
t in
est
ablis
hing
pa
rtner
ship
s w
ithin
co
mm
uniti
es.
All n
atio
nal,
prov
inci
al
and
stat
ion
serv
ice
poin
ts s
hall
enga
ge in
a
stru
ctur
ed p
roce
ss
of s
take
hold
er
enga
gem
ent i
n ac
cord
ance
with
the
natio
nal g
uide
line.
· D
evel
op a
Sta
keho
lder
Val
ue M
anag
emen
t M
atrix
for a
ll se
rvic
e po
ints
(bus
ines
s un
its).
· C
orpo
rate
C
omm
unic
atio
n·
Dev
elop
ed S
take
hold
er V
alue
M
anag
emen
t Mat
rix.
· Al
l SAP
S se
rvic
e po
ints
, inc
ludi
ng S
tatio
ns,
iden
tify
and
enga
ge w
ith s
take
hold
ers
on th
e st
anda
rds
of s
ervi
ces
to b
e pr
ovid
ed b
y th
e se
rvic
e po
int.
· Pr
ovin
cial
C
omm
issi
oner
s an
d D
ivis
iona
l C
omm
issi
oner
s
· Th
e nu
mbe
r of s
ervi
ce
poin
ts (b
usin
ess
units
) w
ith S
take
hold
er V
alue
M
anag
emen
t Mat
rices
.·
Enco
urag
e ci
vil s
truct
ures
to a
ssis
t in
dete
rmin
ing
the
puls
e of
the
com
mun
ity o
n po
lice
resp
onse
tim
es.
· Vi
sibl
e Po
licin
g D
ivis
ion
· N
umbe
r of r
ound
tabl
es
mee
ting
with
civ
il st
ruct
ures
.
· D
evel
op a
sta
ndar
d fo
r fun
ctio
nal C
PFs.
· Vi
sibl
e Po
licin
g D
ivis
ion
· D
evel
oped
sta
ndar
d.
· C
omm
unity
pol
icin
g st
ruct
ures
nee
d to
be
rein
stat
ed a
nd th
ereb
y ac
tivat
ed to
add
va
lue
to p
olic
e pe
rform
ance
.
· Pr
ovin
cial
C
omm
issi
oner
s·
The
num
ber o
f Sta
tions
as
sess
ed a
s be
ing
com
plia
nt
with
the
stan
dard
.Ef
fect
ive
redr
ess
of c
ompl
aint
s ag
ains
t the
SA
PS,
and
utili
satio
n of
Su
gges
tion
Box
es
at a
ll st
atio
ns
All p
eopl
e w
ho
regi
ster
a c
ompl
aint
ab
out t
he s
ervi
ce
prov
ided
by
the
SAPS
.
Vary
ing
leve
ls
resp
onse
tim
es
to c
ompl
aint
s di
rect
ed to
the
SAPS
.
The
follo
win
g st
anda
rds
will
be a
dher
ed to
in
resp
ect o
f com
plai
nts
dire
cted
to th
e SA
PS:
· St
andi
ng O
rder
101
co
mpl
aint
s ·
Nat
iona
l Ant
i-co
rrupt
ion
Hot
line
com
plai
nts;
and
· Pr
esid
entia
l Hot
line
com
plai
nts.
· Im
plem
ent t
he s
tand
ard
for s
ugge
stio
n bo
xes
at a
ll SA
PS s
ervi
ce p
oint
s, in
clud
ing
Polic
e St
atio
ns.
· C
orpo
rate
C
omm
unic
atio
n C
ompo
nent
· N
umbe
r of s
ervi
ce p
oint
s.
· An
alys
e an
d im
plem
ent r
ecom
men
datio
ns
from
sug
gest
ion
boxe
s at
all
SAPS
ser
vice
po
ints
, inc
ludi
ng P
olic
e St
atio
ns.
· Pr
ovin
cial
C
omm
issi
oner
s an
d D
ivis
iona
l C
omm
issi
oner
s
· Th
e nu
mbe
r of s
ervi
ce
poin
ts, i
nclu
ding
Sta
tions
w
ith s
ugge
stio
n bo
xes
and
regi
ster
s.·
The
perc
enta
ge s
ugge
stio
ns
to s
ervi
ce p
oint
s, in
clud
ing
Stat
ions
add
ress
ed.
· D
evel
op a
nd im
plem
ent a
Com
plai
nts
Man
agem
ent S
yste
m fo
r fro
ntlin
e of
fices
.·
Tech
nolo
gy
Man
agem
ent
Serv
ices
Div
isio
n
· D
evel
oped
sys
tem
.
· In
vest
igat
ion
of a
ll co
mpl
aint
s ag
ains
t the
SA
PS, S
.O. 1
01 c
ompl
aint
s.·
Prov
inci
al
Com
mis
sion
ers
and
Div
isio
nal
Com
mis
sion
ers
· R
espo
nse
rate
s to
com
plai
nts
agai
nst t
he S
APS.
59
KEY
SERV
ICES
ACTU
AL /
POTE
NTI
AL
BEN
EFIC
IAR
IES
CU
RR
ENT
STAN
DAR
DD
ESIR
ED S
TAN
DAR
D
2016
ACTI
ON
TO
MO
VE F
RO
M C
UR
REN
T TO
D
ESIR
ED S
TAN
DAR
D 2
015/
16R
ESPO
NSI
BILI
TYSE
RVIC
E D
ELIV
ERY
IND
ICAT
OR
S
Effe
ctiv
e m
anag
emen
t of
com
plim
ents
di
rect
ed to
th
e SA
PS fo
r ex
celle
nt s
ervi
ce
deliv
ery
All p
eopl
e w
ho d
irect
a
com
plim
ent t
o th
e SA
PS fo
r exc
elle
nt
serv
ice
deliv
ery
prov
ided
by
the
SAPS
.
Vary
ing
leve
ls
of re
spon
se to
th
e m
anag
ing
of c
ompl
imen
ts
dire
cted
to th
e SA
PS.
All c
ompl
imen
ts d
irect
ed
to th
e SA
PS w
ill be
re
spon
ded
to in
line
with
th
e na
tiona
l gui
delin
e.
· Im
plem
ent t
he A
war
ds S
trate
gy.
· H
uman
Res
ourc
e M
anag
emen
t D
ivis
ion
· Th
e nu
mbe
r of c
ompl
imen
ts
rece
ived
by
the
SAPS
. ·
The
num
ber o
f mem
bers
re
cogn
ised
for g
ood
serv
ice
deliv
ery.
Visi
ble,
con
cise
Se
rvic
e D
eliv
ery
Cha
rter
s
All p
eopl
e vi
sitin
g SA
PS s
ervi
ce p
oint
s.Se
rvic
e de
liver
y ch
arte
rs v
isib
le a
t ce
rtain
nat
iona
l, pr
ovin
cial
and
st
atio
n se
rvic
e po
ints
.
Con
cise
Ser
vice
D
eliv
ery
Cha
rters
co
mpi
led
in a
ccor
danc
e w
ith th
e na
tiona
l gu
idel
ine
visi
ble
at a
ll na
tiona
l, pr
ovin
cial
and
st
atio
n se
rvic
e po
ints
.
· En
sure
all
serv
ice
poin
ts h
ave
visi
ble
serv
ice
deliv
ery
char
ters
.·
Prov
inci
al
Com
mis
sion
ers
and
Div
isio
nal
Com
mis
sion
ers
· Th
e nu
mbe
r of s
ervi
ce p
oint
s w
ith v
isib
le s
ervi
ce d
eliv
ery
char
ters
.
Con
duct
ing
exit
polls
on
peop
le
usin
g SA
PS
serv
ices
to e
nsur
e co
ntin
uous
im
prov
emen
t of
serv
ice
deliv
ery
All p
eopl
e vi
sitin
g SA
PS s
ervi
ce p
oint
s.Ex
it po
lls
cond
ucte
d la
rgel
y by
ext
erna
l ag
enci
es.
All n
atio
nal,
prov
inci
al
and
stat
ion
serv
ice
poin
ts w
ill co
nduc
t exi
t po
lls o
n a
sam
ple
of
15 p
erce
nt e
xter
nal
and
inte
rnal
ser
vice
be
nefic
iarie
s m
akin
g us
e of
thei
r ser
vice
s.
· C
ondu
ct e
xit p
olls
at a
ll fro
ntlin
e se
rvic
e po
ints
.·
Prov
inci
al
Com
mis
sion
ers
and
Div
isio
nal
Com
mis
sion
ers
· Se
rvic
e be
nefic
iary
sa
tisfa
ctio
n in
dice
s.·
Vict
im s
atis
fact
ion
indi
ces.
· An
alys
e ex
it po
ll qu
estio
nnai
res
to d
eter
min
e fro
ntlin
e se
rvic
e de
liver
y tre
nds.
· St
rate
gic
Man
agem
ent
· An
ann
ual F
ront
line
Serv
ice
Del
iver
y As
sess
men
t.
60
Annexure A: Capital Works & Planned Maintenance Programme
SAPS CAPITAL WORKS PROGRAMME
CATEGORY TYPE
N NewNRE Newly Re-establishedRE Re- establishedR&U Repair & Upgrade
FOCUS AREA 1: CONSTRUCTION: SITE CLEARANCE (13)
No. Province Name Category No. Province Name Category1 Free State Kutlwanong NRE 8 Limpopo Khubvi N2 Gauteng Reigerpark NRE 9 Limpopo Moletlane N3 Kwa-Zulu Natal Dududu RE 10 Limpopo The Oaks N4 Kwa-Zulu Natal Msinsini N 11 Mpumalanga Mariti N
5 Kwa-Zulu Natal Ntshongwe N 12 Western Cape Rondebosch (Fsd) R&U
6 Kwa-Zulu Natal Sokhulu N 13 Western Cape Weltevreden (Nyanga) N
7 Limpopo Ga-Kgatla N
FOCUS AREA 1: CONSTRUCTION: PLANNING & DESIGN (19)
No. Province Name Category No. Province Name Category1 Eastern Cape Huku N 11 Kwa-Zulu Natal Kilmun N
2 Eastern Cape Mdeni N 12 Kwa-Zulu Natal Kwa-Nocomboshe N
3 Eastern Cape Moyeni NRE 13 Kwa-Zulu Natal Mfekayi N4 Eastern Cape Mthombe N 14 Kwa-Zulu Natal Nsuze N5 Eastern Cape Ntamonde N 15 Kwa-Zulu Natal Osuthu N6 Eastern Cape Tabase N 16 Limpopo Phaudi N7 Eastern Cape Tafalehashe N 17 North West Bapong N8 Free State Makgolokweng N 18 Northern Cape Riemvasmaak N9 Kwa-Zulu Natal Bhosiki N 19 Western Cape Tafelsig N10 Kwa-Zulu Natal Dondotha N
61
FOCUS AREA 1: CONSTRUCTION: EXECUTION (6)
No. Province Name Category No. Province Name Category1 Limpopo Muyexe N 4 North West Mabieskraal N2 Mpumalanga Pungutsha N 5 North West Mareetsane N3 North West Dwarsberg N 6 North West Moeka-Vuma N
FOCUS AREA 1: REPAIR AND UPGRADING: EXECUTION (8)
No. Province Name Category No. Province Name Category1 Western Cape Harare R&U 5 Free State Kopanong R&U2 Western Cape Kleinzee R&U 6 Gauteng Alexandra R&U3 Western Cape Kraaifontein R&U 7 Kwa-Zulu Natal Amangwe R&U4 Western Cape Riviersonderend R&U 8 Northern Cape Hartswater R&U
FOCUS AREA 1: ACCESSIBILITY FOR PERSONS WITH DISABILITIES: EXECUTION (14)
No. Province Name Category No. Province Name Category1 Eastern Cape Dalasile N 8 Mpumalanga Badplaas N2 Eastern Cape Indwe N 9 Mpumalanga Carolina N3 Eastern Cape Rossouw N 10 Mpumalanga Mayflour N4 Eastern Cape Tina Falls N 11 Eastern Cape Mqanduli N5 Eastern Cape Ugie N 12 Eastern Cape Mzamba N6 Free State Hobhouse N 13 Mpumalanga Sheepmoor N
7 Kwa-Zulu Natal Franklin N 14 Mpumalanga Val N
FOCUS AREA 2: VICTIM FRIENDLY FACILITIES: EXECUTION (23)
No. Province Name Category No. Province Name Category1 Eastern Cape Elandsheight N 13 Kwa-Zulu Natal Elandslaagte N2 Eastern Cape Henderson N 14 Kwa-Zulu Natal Ezibayeni N3 Eastern Cape Ida N 15 Kwa-Zulu Natal Groenvlei N4 Eastern Cape Kubusdrift N 16 Kwa-Zulu Natal Impendle N5 Eastern Cape Lukholweni N 17 Northern Cape Onseepskans N6 Eastern Cape Ntabethemba N 18 Northern Cape Rietfontein N7 Eastern Cape Punzana N 19 Western Cape De Rust N8 Eastern Cape Riebeeck East N 20 Western Cape Ladysmith N9 Eastern Cape Rossouw N 21 Western Cape Suurbraak N10 Eastern Cape Zamuxolo N 22 Western Cape Touws River N11 Free State Arlington N 23 Western Cape Uniondale N12 Free State Steunmekaar N
62
FOCUS AREA 3: MOBILE UNITS: EXECUTION (33)
No. Province Name Category No. Province Name Category1 Kwa-Zulu Natal Ezinqoleni N 18 Northern Cape Strydenburg N2 Kwa-Zulu Natal Louwsburg N 19 Northern Cape Victoria West N3 Kwa-Zulu Natal Mountain Rise N 20 Western Cape Campsbay N4 Kwa-Zulu Natal Ntabamhlope N 21 Western Cape Gordons Bay N5 Kwa-Zulu Natal Nyoni N 22 Western Cape Groot Brakrivier N6 Kwa-Zulu Natal Upper Tugela N 23 Western Cape Harare N7 Kwa-Zulu Natal Vryheid N 24 Western Cape Heidelberg N8 Mpumalanga Belfast N 25 Western Cape Langebaan N9 Mpumalanga Dirkiesdorp N 26 Western Cape Macassar N10 Mpumalanga Sundra N 27 Western Cape Murraysburg N11 Mpumalanga White River N 28 Western Cape Phillipi East N12 Northern Cape Belmont N 29 Western Cape Riviersonerend N13 Northern Cape Loxton N 30 Western Cape Somerset N14 Northern Cape Niekerkshoop N 31 Western Cape Tulbach N15 Northern Cape Novalspoint N 32 Western Cape Van Rhynsdorp N16 Northern Cape Phillipstown N 33 Western Cape Zwelethemba N17 Northern Cape Port Nolloth N
FOCUS AREA 4: ELECTRICAL REPAIR & UPGRADES: EXECUTION (28)
No. Province Name Category No. Province Name Category1 Eastern Cape Alice R&U 15 North West Huhudi R&U2 Eastern Cape Hogsback R&U 16 North West Itsoseng R&U3 Eastern Cape Ilinge R&U 17 North West Mokgobistad R&U
4 Eastern Cape Mount Alyff R&U 18 Western Cape Bishop Lavis College R&U
5 Eastern Cape Mqanduli R&U 19 Western Cape Gansbaai R&U6 Eastern Cape Needs Camp R&U 20 Western Cape Gouda R&U7 Eastern Cape Peddie R&U 21 Western Cape Kwanokuthula R&U8 Eastern Cape Phumalanga R&U 22 Western Cape Kwanonqaba R&U9 Eastern Cape Scenery Park R&U 23 Western Cape Laaipak R&U
10 Eastern Cape St Frances Bay R&U 24 Western Cape Ladysmith R&U11 Eastern Cape Tsolo R&U 25 Western Cape Maitland R&U
12 Northern Cape Gemsbok Border Post R&U 26 Western Cape Mfuleni R&U
13 Northern Cape Postmasburg R&U 27 Western Cape Porterville R&U14 Northern Cape Riemvasmaak R&U 28 Western Cape Rawsonville R&U
FOCUS AREA 5: GENERATORS – POLICE STATIONS: EXECUTION (14)
No. Province Name Category No. Province Name Category1 Free State Edenburg R&U 8 Western Cape Leeu Gamka R&U2 Free State Fauresmith R&U 9 Western Cape Lutzville R&U3 Free State Roosendal R&U 10 Western Cape Merweville R&U4 Free State Theunissen R&U 11 Western Cape Porterville R&U5 Western Cape Bonnievale R&U 12 Western Cape Prince Albert R&U6 Western Cape De Rust R&U 13 Western Cape Reviersonderend R&U7 Western Cape Langebaan R&U 14 Western Cape Wellington R&U
63
FOCUS AREA 5: GENERATORS – HIGH SITES: EXECUTION (6)
No. Province Name Category No. Province Name Category1 Eastern Cape Adelaide N 4 Eastern Cape Kranspoort N2 Eastern Cape Draaiberg N 5 Eastern Cape Mbongo N3 Eastern Cape Hartbeeshoek N 6 Eastern Cape Otterburn N
FOCUS AREA 6: AIR CONDITIONERS: EXECUTION (47)
No. Province Name Category No. Province Name Category1 Free State Arlington R&U 25 Kwa-Zulu Natal Harburg R&U2 Free State Bainsvlei R&U 26 Kwa-Zulu Natal Helpmekaar R&U3 Free State Brandfort R&U 27 Kwa-Zulu Natal Hilton R&U4 Free State Edenburg R&U 28 Kwa-Zulu Natal Hlabisa R&U5 Free State Fauresmith R&U 29 Kwa-Zulu Natal Kingsley R&U
6 Free State Glen R&U 30 Kwa-Zulu Natal Loskop (Amangwe) R&U
7 Free State Hobhouse R&U 31 Kwa-Zulu Natal Louwsburg R&U8 Free State Kestell R&U 32 Kwa-Zulu Natal Mahlabatini R&U9 Free State Nyakalong R&U 33 Kwa-Zulu Natal Mehlomnyama R&U10 Free State Reddersburg R&U 34 North West Piet Plessis R&U11 Free State Rosendal R&U 35 Northern Cape Delportshoop R&U12 Free State Steunmekaar R&U 36 Northern Cape Hartswater R&U13 Free State Theunissen R&U 37 Northern Cape Kuyasa R&U14 Free State Tierpoort R&U 38 Northern Cape Loxton R&U15 Free State Tumahole R&U 39 Northern Cape Niekerkshoop R&U16 Free State Tweeling R&U 40 Northern Cape Norvalspont R&U17 Free State Villiers R&U 41 Northern Cape Noupoort R&U18 Free State Zastron R&U 42 Northern Cape Olifantshoek R&U19 Gauteng Edenvale R&U 43 Northern Cape Phillipstown R&U20 Gauteng Ekangala R&U 44 Northern Cape Pofadder R&U21 Kwa-Zulu Natal Babanango R&U 45 Northern Cape Port Nolloth R&U22 Kwa-Zulu Natal Evatt R&U 46 Northern Cape Strydenburg R&U23 Kwa-Zulu Natal Ezibayeni R&U 47 Northern Cape Victoria West R&U24 Kwa-Zulu Natal Franklin R&U
FOCUS AREA 7: ACQUISITION OF LEASED POLICE STATIONS (7)
No. Province Name Category No. Province Name Category1 Eastern Cape Beacon Bay N/ A 5 Kwa-Zulu Natal Lamontville N/ A
2 Eastern Cape Motherwell (Ikamvelihle) N/ A 6 Western Cape Citrusdal N/ A
3 Kwa-Zulu Natal Cramond N/ A 7 Western Cape Villiersdorp N/ A
4 Kwa-Zulu NatalIngogo (Monteseel Inchanga)
N/ A
64
FOCUS AREA 7: ACQUISITION OF LAND (3)
No. Province Name Category No. Province Name Category
1 Free State Bloemspruit (Sonskyn) N 3 Free State Makgolokweng N
2 Free State Kutlwanong N
SAPS: PLANNED MAINTENANCE PROGRAMME: “DEVOLVED”
CATEGORY TYPE
R&R Repairs & RenovationsM Maintenance
FOCUS AREA 1: REPAIR AND RENOVATIONS: PLANNING & DESIGN (21)
No. Province Name Category No. Province Name Category1 Eastern Cape Balfour R&R 12 Mpumalanga Hazyview R&R2 Eastern Cape Kei Mouth R&R 13 Mpumalanga Mzamba R&R3 Eastern Cape Lady Frere R&R 14 Mpumalanga Val R&R4 Eastern Cape Maletswai R&R 15 North West Hebron R&R5 Eastern Cape Mqanduli R&R 16 Northern Cape Badplaas R&R6 Free State Lydenburg R&R 17 Northern Cape Niekerkshoop R&R7 Kwa-Zulu Natal Inanda R&R 18 Northern Cape Phillipstown R&R8 Kwa-Zulu Natal Mountain Rise R&R 19 Northern Cape Victoria West R&R9 Kwa-Zulu Natal Tugela Fiery R&R 20 Western Cape Blue Downs R&R10 Limpopo Belfast R&R 21 Eastern Cape Ida R&R11 Mpumalanga Charl Cilliers R&R
FOCUS AREA 1: REPAIR AND RENOVATIONS: EXECUTION (18)
No. Province Name Category No. Province Name Category1 Eastern Cape Lady Frere R&R 10 Mpumalanga Mzamba R&R2 Gauteng Douglasdale R&R 11 North West Hebron R&R3 Kwa-Zulu Natal Ezibayeni R&R 12 North West Wolmaranstad R&R4 Kwa-Zulu Natal Inanda R&R 13 Northern Cape Olifantshoek R&R5 Kwa-Zulu Natal Nyoni R&R 14 Western Cape Blue Downs R&R6 Limpopo Gravelotte R&R 15 Western Cape Bonnievale R&R7 Limpopo Soekmekaar R&R 16 Western Cape De Rust R&R8 Limpopo Zaaiplaas R&R 17 Western Cape Malmesbury R&R9 Mpumalanga Hazyview R&R 18 Western Cape Nuwerus R&R
65
FOCUS AREA 2: MAINTENANCE – GENERATORS: EXECUTION (260)
No. Province Name Category No. Province Name Category1 Eastern Cape Addo M 131 Limpopo Ga-Masemola M2 Eastern Cape Afzondering M 132 Limpopo Gravelotte M3 Eastern Cape Alexandrea M 133 Limpopo Groblersdal M4 Eastern Cape Alice M 134 Limpopo Hoopdal M5 Eastern Cape Alicedale M 135 Limpopo Makuya M6 Eastern Cape Aliwal North M 136 Limpopo Marble Hall M7 Eastern Cape Balfour M 137 Limpopo Mookgopong M8 Eastern Cape Baviaanskloof M 138 Limpopo Rankins Pass M9 Eastern Cape Bell M 139 Limpopo Rooiberg M
10 Eastern Cape Berlin M 140 Limpopo Roossenekal M11 Eastern Cape Bisho M 141 Limpopo Saambouburg M12 Eastern Cape Buffalo Flats M 142 Limpopo Soekmekaar M13 Eastern Cape Cambridge M 143 Limpopo Thabazimbi M14 Eastern Cape Chalumna M 144 Limpopo Tolwe M15 Eastern Cape Dalasile M 145 Limpopo Zaaiplaas M16 Eastern Cape Dimbaza M 146 Limpopo Zebediela M
17 Eastern Cape Dukatthole (Maletswai) M 147 Mpumalanga Amersfoort M
18 Eastern Cape Duncan Village M 148 Mpumalanga Badplaas M19 Eastern Cape Elands Height M 149 Mpumalanga Balfour M20 Eastern Cape Ezibileni M 150 Mpumalanga Barberton M
21 Eastern Cape Fish River (Moyeni) M 151 Mpumalanga Belfast M
22 Eastern Cape Gambleville (Kamesh) M 152 Mpumalanga Carolina M
23 Eastern Cape Hamburg M 153 Mpumalanga Charl Cilliers M24 Eastern Cape Henderson M 154 Mpumalanga Davel M25 Eastern Cape Hogsback M 155 Mpumalanga Delmas M26 Eastern Cape Ida M 156 Mpumalanga Dirkiesdorp M27 Eastern Cape Illinge M 157 Mpumalanga Elukwatini M28 Eastern Cape Indwe M 158 Mpumalanga Greylingstad M29 Eastern Cape Jeffreys Bay M 159 Mpumalanga Hazyview M30 Eastern Cape Joza M 160 Mpumalanga Kanyamazane M31 Eastern Cape Katkop M 161 Mpumalanga Kinross M32 Eastern Cape Kei Bridge M 162 Mpumalanga Kriel M33 Eastern Cape Kei Mouth M 163 Mpumalanga Louws Creek M34 Eastern Cape Keiskammahoek M 164 Mpumalanga Lydenburg M35 Eastern Cape Kidds Beach M 165 Mpumalanga Mahamba M36 Eastern Cape Kolomane M 166 Mpumalanga Mayflour M
37 Eastern Cape Komga M 167 Mpumalanga Mkhuhlu (Calcutta) M
38 Eastern Cape Kubusiedrift M 168 Mpumalanga Perdekop M39 Eastern Cape Kwanobuhle M 169 Mpumalanga Pienaar M40 Eastern Cape Lady Frere M 170 Mpumalanga Piet Retief M41 Eastern Cape Lady Grey M 171 Mpumalanga Sabie M42 Eastern Cape Lukholweni M 172 Mpumalanga Sakhile M43 Eastern Cape Macleantown M 173 Mpumalanga Schoemansdal M44 Eastern Cape Maclear M 174 Mpumalanga Sheepmoor M45 Eastern Cape Mbizeni M 175 Mpumalanga Skukuza M46 Eastern Cape Molteno M 176 Mpumalanga Sundra M
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47 Eastern Cape Mooiplaas M 177 Mpumalanga Vaalbank M48 Eastern Cape Mqanduli M 178 Mpumalanga Val M49 Eastern Cape Mzamba M 179 Mpumalanga Volksrust M50 Eastern Cape Ndevana M 180 Mpumalanga Wakkerstroom M51 Eastern Cape Ntabethemba M 181 Mpumalanga Waterval Boven M52 Eastern Cape Patensie M 182 Mpumalanga White River M53 Eastern Cape Pearston M 183 North West Hebron M54 Eastern Cape Peddie M 184 North West Lomanyaneng M55 Eastern Cape Punzana M 185 North West Mmakau M56 Eastern Cape Rhodes M 186 North West Piet Plessis M57 Eastern Cape Riebeeck East M 187 North West Wolmaransstad M58 Eastern Cape Rossouw M 188 Northern Cape Belmont M59 Eastern Cape Seymour M 189 Northern Cape Brandvlei M
60 Eastern Cape Steve Vukile Tswete M 190 Northern Cape Cambell M
61 Eastern Cape Steynsburg M 191 Northern Cape Delportshoop M62 Eastern Cape Strekstroom M 192 Northern Cape Hartwater M63 Eastern Cape Stutterheim M 193 Northern Cape Kathu M64 Eastern Cape Tamara M 194 Northern Cape Kuyasa M65 Eastern Cape Tarkastad M 195 Northern Cape Loxton M66 Eastern Cape Tina Falls M 196 Northern Cape Middelpos M67 Eastern Cape Tylden M 197 Northern Cape Niekershoop M68 Eastern Cape Ugie M 198 Northern Cape Norvalspont M69 Eastern Cape Venterstad M 199 Northern Cape Noupoort M70 Eastern Cape Willowvale M 200 Northern Cape Olifansthoek M71 Eastern Cape Zamuxolo M 201 Northern Cape Onseepkans M72 Free State Arlington M 202 Northern Cape Rietfontein M73 Free State Bainsvlei M 203 Northern Cape Strydenburg M74 Free State Brandfort M 204 Northern Cape Victoria West M75 Free State Edenburg M 205 Northern Cape Vioolsdrift M76 Free State Fauresmith M 206 Northern Cape Witdraai M77 Free State Glen M 207 Western Cape Bellville South M78 Free State Hobhouse M 208 Western Cape Bonnievale M79 Free State Kestell M 209 Western Cape Calitzdorp M80 Free State Kutloanong M 210 Western Cape Camps Bay M81 Free State Nyakallong M 211 Western Cape Claremont M82 Free State Reddersburg M 212 Western Cape De Doorns M83 Free State Rosendal M 213 Western Cape De Rust M84 Free State Steunmekaar M 214 Western Cape Delft M85 Free State Theunissen M 215 Western Cape Elands Bay M86 Free State Tierpoort M 216 Western Cape Fish Hoek M87 Free State Tumahole M 217 Western Cape Franschhoek M88 Free State Turflaagte M 218 Western Cape Gans Bay M89 Free State Tweeling M 219 Western Cape Gordons Bay M90 Free State Villiers M 220 Western Cape Great Brak River M91 Free State Zastron M 221 Western Cape Harare M92 Kwa-Zulu Natal Babanango M 222 Western Cape Heidelberg M93 Kwa-Zulu Natal Dundee M 223 Western Cape Herold M94 Kwa-Zulu Natal Elandslaagte M 224 Western Cape Kensington M95 Kwa-Zulu Natal Empangeni M 225 Western Cape Kraaifontein M96 Kwa-Zulu Natal Esikhawini M 226 Western Cape Ladismith M97 Kwa-Zulu Natal Evatt M 227 Western Cape Langebaan M
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98 Kwa-Zulu Natal Ezibayeni M 228 Western Cape Leeu Gamka M99 Kwa-Zulu Natal Franklin M 229 Western Cape Lutzville M
100 Kwa-Zulu Natal Glencoe M 230 Western Cape Macassar M101 Kwa-Zulu Natal Groenvlei M 231 Western Cape Maitlands M102 Kwa-Zulu Natal Hammersdale M 232 Western Cape Malmesbury M103 Kwa-Zulu Natal Harburg M 233 Western Cape Mc Gregor M104 Kwa-Zulu Natal Hattingspruit M 234 Western Cape Merweville M
105 Kwa-Zulu Natal Helpmekaar M 235 Western Cape Mfuleni (Bluedowns) M
106 Kwa-Zulu Natal Hilton M 236 Western Cape Montagu M107 Kwa-Zulu Natal Hlabisa M 237 Western Cape Mowbray M108 Kwa-Zulu Natal Impendle M 238 Western Cape Murraysburg M109 Kwa-Zulu Natal Izingolweni M 239 Western Cape Nuwerus M110 Kwa-Zulu Natal Kingsley M 240 Western Cape Pa Hamlet M111 Kwa-Zulu Natal Kokstad M 241 Western Cape Philippi M112 Kwa-Zulu Natal Loskop M 242 Western Cape Philippi East M113 Kwa-Zulu Natal Louwsburg M 243 Western Cape Porterville M114 Kwa-Zulu Natal Mahlabatini M 244 Western Cape Prince Albert M115 Kwa-Zulu Natal Mehlomnyama M 245 Western Cape Riviersonderend M116 Kwa-Zulu Natal Mkuze M 246 Western Cape Rondebosch M117 Kwa-Zulu Natal Mountain Rise M 247 Western Cape Sea Point M118 Kwa-Zulu Natal Mpungamhlope M 248 Western Cape Simons Town M119 Kwa-Zulu Natal Msinsini M 249 Western Cape Somerset West M120 Kwa-Zulu Natal Mtunzini M 250 Western Cape Strandfontein M121 Kwa-Zulu Natal Ntabamhlope M 251 Western Cape Suurbraak M122 Kwa-Zulu Natal Nyoni M 252 Western Cape Table View M123 Kwa-Zulu Natal Port Edward M 253 Western Cape Touws Rivier M124 Kwa-Zulu Natal Tugela Ferry M 254 Western Cape Tulbagh M125 Kwa-Zulu Natal Umkomaas M 255 Western Cape Uniondale M126 Kwa-Zulu Natal Umzinto M 256 Western Cape Van Rhynsdorp M127 Kwa-Zulu Natal Vryheid M 257 Western Cape Wellington M128 Kwa-Zulu Natal Wasbank M 258 Western Cape Woodstock M129 Limpopo Bandelierkop M 259 Western Cape Wynberg M130 Limpopo Dennilton M 260 Western Cape Zweletemba M
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No. Province Name Category No. Province Name Category1 Free State Arlington M 47 Kwa-Zulu Natal Groenvlei M2 Free State Bainsvlei M 48 Kwa-Zulu Natal Hammersdale M3 Free State Brandfort M 49 Kwa-Zulu Natal Harburg M4 Free State Edenburg M 50 Kwa-Zulu Natal Hattingspruit M5 Free State Fauresmith M 51 Kwa-Zulu Natal Helpmekaar M6 Free State Glen M 52 Kwa-Zulu Natal Hilton M7 Free State Hobhouse M 53 Kwa-Zulu Natal Hlabisa M8 Free State Kestell M 54 Kwa-Zulu Natal Impendle M9 Free State Kutloanong M 55 Kwa-Zulu Natal Inanda M10 Free State Nyakalong M 56 Kwa-Zulu Natal Izingolweni M11 Free State Reddersburg M 57 Kwa-Zulu Natal Kingsley M12 Free State Rosendal M 58 Northern Cape Campbell M13 Free State Steunmekaar M 59 Northern Cape Delpoortshoop M
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14 Free State Theunissen M 60 Northern Cape Hartswater M15 Free State Tierpoort M 61 Northern Cape Kathu M16 Free State Tumahole M 62 Northern Cape Kuyasa M
17 Free State Turflaagte (Kopanong) M 63 Kwa-Zulu Natal Mkuze M
18 Free State Tweeling M 64 Kwa-Zulu Natal Mountain Rise M19 Free State Villiers M 65 Kwa-Zulu Natal Mpungamhlope M20 Free State Zastron M 66 Kwa-Zulu Natal Msinsini M21 Gauteng Boschkop M 67 Kwa-Zulu Natal Mtunzini M22 Gauteng Douglasdale M 68 Kwa-Zulu Natal Ntabamhlope M23 Gauteng Edenvale M 69 Kwa-Zulu Natal Nyoni M24 Gauteng Ekangala M 70 Kwa-Zulu Natal Port Edward M
25 Gauteng Ennerdale M 71 Kwa-Zulu Natal Tugela Ferry (Msinga) M
26 Gauteng Garankuwa M 72 Kwa-Zulu Natal Umkomaas M27 Kwazulu Natal Kokstad M 73 Kwa-Zulu Natal Umzinto M
28 Kwazulu Natal Loskop (Amangwe) M 74 Kwa-Zulu Natal Vryheid M
29 Kwazulu Natal Louwsburg M 75 Kwa-Zulu Natal Wasbank M30 Kwazulu Natal Mahlabatini M 76 Northern Cape Belmont M31 Kwazulu Natal Mehlomnyama M 77 Northern Cape Brandvlei M32 Gauteng Hammanskraal M 78 Northern Cape Loxton M33 Gauteng Kliprivier M 79 Northern Cape Middelimpopoos M
34 Gauteng Morningside (Sandton) M 80 Northern Cape Niekerkshoop M
35 Gauteng New Alexandra M 81 Northern Cape Norvalspont M36 Gauteng Norkem Park M 82 Northern Cape Noupoort M37 Gauteng Tembisa M 83 Northern Cape Olifantshoek M38 Kwa-Zulu Natal Babanango M 84 Northern Cape Onseepkans M39 Kwa-Zulu Natal Dundee M 85 Northern Cape Phillipstown M40 Kwa-Zulu Natal Elandslaagte M 86 Northern Cape Pofadder M41 Kwa-Zulu Natal Empangeni M 87 Northern Cape Port Nolloth M42 Kwa-Zulu Natal Esikhawini M 88 Northern Cape Rietfontein M43 Kwa-Zulu Natal Evatt M 89 Northern Cape Strydenburg M44 Kwa-Zulu Natal Ezibayeni M 90 Northern Cape Victoria West M45 Kwa-Zulu Natal Franklin M 91 Northern Cape Vioolsdrift M46 Kwa-Zulu Natal Glencoe M 92 Northern Cape Witdraai M
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Notes
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Notes
