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Introduction To Social Selling and the evolution of the B2B buying and selling process.
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1Sales SolutionsRecruiting SolutionsRecruiting SolutionsRecruiting Solutions
LinkedIn Sales SolutionsTransforming the Way You Sell
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Ryan CrawfordSales Solutions
LinkedIn | Internet | SF Bay AreaConnections: 536 | Recommendations: 2
2Sales Solutions 2
Buyers are tech-savvy, and socially empowered.
3Sales Solutions
Buyers have changed the game.
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Emergence of the Social B2B Buyer
Your Customers are More Informed
Your Customers are Less Responsive
57% of a purchase decision is made before speaking to a sales person.
210 Million people on the US “Do Not Call” list.4.5% Avg. Dial-to-Conversation Rate
1IBM Buyer’s Preference Study, 2011 2Corporate Executive Board, 20113www.ftc.gov, 20114Connect and Sell, 2011
75% of IBM’s B2B buyers will use social media to inform their purchase decision.
4Sales Solutions
Are you being left behind?
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Don’t rely on ‘chance’ for your team to adopt social selling.
10%
20%
30%
40%
50%
60% 56%
26%
18%
Best-in-class
Average
Laggards
Does your company use social selling and social media tools to achieve sales effectiveness?
Source: Aberdeen Research, Social Selling Impact Study, Spring 2012.
Don’t be left out of the conversation.
Decision is made by customer before engaging a sales person.
Source: Corporate Executive Board., 2011.
Sales Engaged57% of Decision
Don’t waste an incredible company asset – your connections.
5Sales Solutions
The Evolution to Social Selling
Then Now
Buy ListsLimited to Private RolodexesSpray & Pray to Find Decision-makers
Speed through Contacts RecordsLimited to CRM RecordPile On More Data
Pound through Cold CallingPush the Sales PitchDrive Cookie-cutter Sales Process
Leverage Professional NetworksExpand to Company Social NetworkTarget Decision-makers
Focus on Real PeopleGather Intelligence from InternetDiscover More Insight
Leverage Warm IntroductionsHave a Meaningful ConversationsCollaborate in Buying Process
Find
Engage
Relate
6Sales Solutions
How do you transform to Social Selling?
Organize & Research Prospects
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Find EngageRelate
Generate, Contribute, & Leverage Insights
Personalize Connections & Conversations
7Sales Solutions
How Sales Navigator can transform your business
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REP
Find
Organize & Research Prospects
• Lead Builder• Search Filters• Team Link
Relate
Generate, Contribute, & Leverage Insights
• Profile Organizer• Search Alerts• Who Viewed Me
Engage
Personalize Connections & Conversations
• InMails• Introductions• 3rd Degree Connections
• CRM Integration • Anytime, Anywhere
8Sales Solutions
Proven Success
Source: CSO Insights, “Sales Navigator Research Results, March 2011”
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“Understanding the background of our target buyers and leveraging our collective network with LinkedIn helps us build relationships and access executives in a whole different way.”
“I can point to over a dozen deals that were either created or positively influenced by our use of LinkedIn’s Sales Navigator”.
"More than 80 percent of our reps found important LinkedIn information that they would not have known otherwise.”
87% 81% 70%