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LINE Q4 2016 Earnings Results January 25, 2017
LINE Corporation
Disclaimer This presentation contains forward-looking statements with respect to the current plans, estimates, strategies and beliefs of LINE Corporation (the “Company”). Forward-looking statements include, but are not limited to, those statements using words such as “anticipate,” “believe,” “continues,” “expect,” “estimate,” “intend,” “project” and similar expressions and future or conditional verbs such as “will,” “would,” “should,” “could,” “might,” “can,” “may,” or similar expressions generally intended to identify forward-looking statements. These forward-looking statements are based on information currently available to the Company, speak only as of the date hereof and are based on the Company’s current plans and expectations and are subject to a number of known and unknown uncertainties and risks, many of which are beyond the Company’s control. As a consequence, current plans, anticipated actions and future financial position and results of operations may differ significantly from those expressed in any forward-looking statements in the presentation. You are cautioned not to unduly rely on such forward-looking statements when evaluating the information presented and the Company does not intend to update any of these forward-looking statements. Risks and uncertainties that might affect the Company include, but are not limited to: i. its ability to attract and retain users and increase the level of engagement of its users; ii. its ability to improve user monetization; iii. its ability to successfully enter new markets and manage its business expansion; iv. its ability to compete in the global social network services market; v. its ability to develop or acquire new products and services, improve its existing products and services and increase
the value of its products and services in a timely and cost-effective manner; vi. its ability to maintain good relationships with platform partners and attract new platform partners; vii. its ability to attract advertisers to the LINE platform and increase the amount that advertisers spend with LINE; viii. its expectations regarding its user growth rate and the usage of its mobile applications; ix. its ability to increase revenues and its revenue growth rate; x. its ability to timely and effectively scale and adapt its existing technology and network infrastructure; xi. its ability to successfully acquire and integrate companies and assets; xii. its future business development, results of operations and financial condition; xiii. the regulatory environment in which it operates; xiv. fluctuations in currency exchange rates and changes in the proportion of its revenues and expenses denominated in
foreign currencies; and xv. changes in business or macroeconomic conditions.
Ads Steady growth in the number of official accounts for Messenger Ads
Performance Ads continues to add Ad inventory and clients
Communication &
Content
Sharp increase in sticker engagement. Year-end campaigns contributing to Paying User (PU) growth
Solid revenue from existing game titles
Smart Portal LINE NEWS MAU continue to grow globally
Number of LINE Pay registered accounts and GMV steadily rising
3
Financial Negative impact of 678mn yen in revenues and 1.08bn yen in operating
income due to adjustments to reconcile the differences in settlement amounts from the in-app payment processing platform providers
Executive Summary (Q4 2016)
YoY 15.4%↑
DAU/MAU: 72%
Global MAU: 217mn
51 54 55 57 58 61 62 64 66
62
70 76
81 87
91 95
98 101
113
123
130
138
145 152
157 162
167
Q4'14 Q1'15 Q2'15 Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
Japan Taiwan, Thailand, Indonesia
(mn)
4
Monthly Active Users | Four Key Countries
31.9 32.3 33.5 33.9
35.9 37.5
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
Ads Communication Content Others
Revenues
By Business
*Q4 2016
By Geography
4% 7% 6% 7%
10%
24% 24%
23% 22% 20%
41% 36% 35% 34%
30%
30% 33%
35% 37% 40%
(bn yen)
73%
27%
Japan Rest of world
5
11%
19%
29%
42%
9.5
10.7
11.9
12.6
14.5
15.7
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
Portal Ads Messenger Ads Performance Ads
LINE Ads
24%
76%
23%
75%
22%
71%
19%
66%
3%
7% 15%
17%
57%
25%
6
(bn yen)
Q1'16 Q2'16 Q3'16 Q4'16
6,751 7,992 9,933 11,166
Ads revenue
YoY 47.5%↑ / QoQ 8.6%↑
LINE Ads revenue
YoY 59.1%↑/ QoQ 9.5%↑
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
390 419 456 480 521 549
17%
57%
26%
LINE Ads Platform Impressions (mn)
# of Global Paid Official Accounts
Ads Official Account, LINE@, Sponsored Sticker, LINE Point ads, Timeline/LINE NEWS ads, etc.
Communication Stickers, Theme, LINE Out(Call), etc
7.8 7.7 7.7 7.4 7.3 7.0
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
7
(bn yen)
Communication revenue
YoY 9.6%↓ / QoQ 3.9%↓
Sticker settlement amount recovered but
revenue declined due to 469mn yen
adjustment
Daily average number of stickers sent (mn)
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
379 388 389 397 384 407
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
MAU(mn) 32.0 31.9 30.8 28.9 27.5 26.5
PU ratio 4.4% 5.2% 5.2% 4.9% 5.1% 5.0%
13.2
11.6 11.9 11.4
10.8 10.8
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
Content revenue
YoY 7.5%↓ / QoQ 0.1%↓
Solid revenue from existing casual game but
revenue was flat due to 209mn yen
adjustment
8
(bn yen)
LINE GAME KPI
Content LINE GAME, LINE PLAY, LINE Manga, LINE Fortune, LINE MUSIC, etc.
9
1.4
2.3
2.0
2.5
3.4
4.0
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
(bn yen)
Others revenue
YoY 72.9%↑ / QoQ 17.1%↑
# of LINE Friends stores in 5 countries
Others LINE FRIENDS, LINE Part-time Job, LINE Pay, LINE Mobile, etc.
Q1'16 Q2'16 Q3'16 Q4'16
22 19 25 26
65 66 67
93
Q1'16 Q2'16 Q3'16 Q4'16
19
42 46 46
27
50
60
39
69
96
106
Q1'16 Q2'16 Q3'16 Q3'16
Japan Taiwan, Thailand, Indonesia
(mn)
10
20
Smart Portal Update | Contents Platform
(mn)
LINE NEWS & LINE Today MAU B612 MAU (Global)
Smart Portal Update | Life Platform
11
Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
Taiwan
Started issuance of CTBC LINE Pay card, partnering with CTBC Bank
Domestic
New user registration increased due to New Year’s “Otoshidama” campaign
Indonesia
Partnered with largest local Mandiri Bank and started LINE Pay e-cash
LINE Pay Registered Accounts (global)
YoY 127%↑
12
Customer support service using both AI engine and operator
Automatically reply to customer inquiries using natural language processing and deep learning technology
Respond to inquiries via chatbot
Switch to operator if necessary
LOHACO AIRDO
Board flight using QR code sent to LINE chat
Chatbot for inquiries
Smart Portal Update | Life Platform
* IVR: Interactive Voice Response
Service Image
(mn yen) Q4'15 Q3'16 Q4'16
Growth
Y/Y Q/Q
Revenues and other operating income 32,440 36,099 38,145 17.6% 5.7%
Revenues 32,332 35,930 37,465 15.9% 4.3%
LINE Ads 8,235 11,960 13,098 59.1% 9.5%
Portal Ads 2,431 2,524 2,633 8.3% 4.3%
Communication 7,714 7,255 6,973 -9.6% -3.9%
Content 11,637 10,774 10,760 -7.5% -0.1%
Others 2,315 3,417 4,002 72.9% 17.1%
Other operating income 108 170 680 530.3% 301.1%
Operating expenses 31,659 31,173 36,542 15.4% 17.2%
Operating income 781 4,927 1,603 105.3% -67.5%
Margin(%) 2.4% 13.6% 4.2% +1.8pt -9.4pt
Pre-tax income -1,860 4,578 2,724 n/a -40.5%
Tax -4,433 1,664 288 n/a -82.7%
Net income from continuing operations 2,574 2,915 2,436 -5.3% -16.4%
Discontinued operations income -2,852 -96 -219 n/a n/a
Net income -279 2,818 2,217 n/a -21.3%
13
Earnings Summary (Q4 2016)
Supplemental Information to Q4 Results
14
Adjustments to the earnings to reconcile the differences in settlement amounts from the in-app payment processing platform providers
(mn yen) Amount
Revenues -678
Communication -469
Content -209
Operating expenses 400
Operating income -1,078
Sales records existed, but no payment from in-app payment processing platform providers
Payments made from in-app payment processing platform providers, but no match to the sales records
Impact on financial statements
Impact on financial statements Recorded as a liability of 1.27bn yen as of
end of December 2016
Will be recorded as earnings once obligation of liability is finished
Operating Expenses
(mn yen) Q4'15 Q3'16 Q4'16
Growth
Y/Y Q/Q
Operating expenses 31,659 31,173 36,542 15.4% 17.2%
Payment processing and licensing 7,859 7,308 7,346 -6.5% 0.5%
Employee compensation 10,028 9,775 10,555 5.3% 8.0%
Marketing 3,130 2,798 4,280 36.7% 53.0%
Infrastructure and communication 2,137 1,881 2,113 -1.1% 12.3%
Authentication and other service 2,995 3,584 4,673 56.0% 30.4%
Depreciation and amortization 1,104 1,425 1,441 30.6% 1.1%
Other operating expenses 4,406 4,401 6,134 39.2% 39.4%
15
*Other operating expenses include LINE Friends COGS, office related expense and IPO related expenses
6.1
7.1 6.9 7.3 7.4 8.4
3.0
2.9 2.5
2.5 2.4
2.2 9.0
10.0
9.4 9.7 9.8
10.6
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
Salary + Others SBC
1.6 2.0
1.3 1.5
2.2
3.1
1.9 1.2
1.0 1.0
0.6
1.1 3.5
3.1
2.3 2.4
2.8
4.3
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
Japan Rest of World
(bn yen) (bn yen)
16
Employee Compensation Marketing
Employee Compensation and Marketing
(bn yen)
17
(bn yen)
Operating Income (Margin) Net Income (Margin)
Operating & Net Income
2.1
0.8
5.3
3.8
4.9
1.6
4.2
6.6%
2.4%
15.6%
21.0%
13.6%
4.2%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
0
0
0
0
0
0
0
0
0
0
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
OP Income One-time other OP Income Margin (%)
(2.3)
(0.3) (0.2) (0.3)
2.8
2.2
3.4
-7.3%
-0.9% -0.7%
8.1% 7.8%
5.8%
-12.0%
-7.0%
-2.0%
3.0%
8.0%
13.0%
0
0
0
0
0
0
0
0
Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16
OP Income One-time other OP Income Margin (%)
3.1
-0.8%
8.0
11.3%
Margin (excl. one-time other operating item) Margin (excl. one-time other operating item)