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Maturity DeliversSteve Barden
John Helmer (Presenter)
17 May 2011
Structure
Technology
Culture
= deliver the most effective learning
Learning Maturity
Foundation
Working knowledge
Coaching
Just
in c
ase Ju
st in tim
e
Job-specific learning
Classroom and CAI
Diagnostics
Monthly Updates
Learning from others
E-learning
Sharing Stories
UGC
Serious Games
M-Learning
Knowledge Objects
MicroGames
Key Learning Summaries
The Learning Continuum
The Big Picture: 70:20:10
From the work of McCall, Eichinger and Lombardo
21st CLearner
Formal
10%
Coaching
20%
Work-based
70%
Enabled by learning innovation & technology
A 21st Century learner should be able to access information and develop knowledge and skills whenever, wherever and however it is needed.
The Big Picture: 70:20:10
70%Work-based
On-the-job experiences, tasks, and problem solving
Experience that is challenging, stretching and personal – and takes them outside their comfort zone
Present at a conference; work with different team; take on a new relationship or role; secondment
The Big Picture: 70:20:10
20%Relationships
Feedback and from observing and working with role models
Coaching, conversations, and connecting - feedback, sharing and reflecting
Train your successor; rehearse scenarios; act as a mentor; be coached; ongoing feedback
The Big Picture: 70:20:10
10%Formal
Traditional, structured
Programmes, workshops, conferences, seminars, e-learning, self-managed learning
Develop your own syllabus; online learning/blended programmes; business games/scenarios/simulations; read the Financial Times, etc
LearningMaturity: Look at all use cases, audiences,
journeys, transformations
Look at all channels, tools, technologies and modes of learning
Look at the culture
Scenarios/ refreshers -
post
Theory of all conversations
being objective-led
Scenarios used during
class
Pre-learning to shared
level
Small, Slick, Sticky and Smart…
Web access to database, tutorials and
practice scenarios
20,000 managers
1 focus
Maturity delivers
Maturity delivers Blend of rich, engaging, context driven learning…
Maturity delivers
Effective strategic blend…
Maturity delivers
Successful strategic blend…
Developing maturitythrough learning innovation
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