Building on strengthOur company, our approach, our homes and our philosophy

lindenhomes.co.uk

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Last year we built over 2,000 homes. Yet every one of our projects

starts with a blank sheet of paper. Wherever they are in the country.

We try and make sure that every development will be as appreciated

by the local community as it will be by the customers that will live in

the homes we build. We always strive to leave a positive impression

on the environment and local surroundings. We believe that every

single home is as individual as every single customer.

We are Linden Homes.

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We strive to build distinctive homes in the best

locations across the country. We apply the same

values of excellence, passion, integrity and

collaboration at every single development, and to

every single home. These values, combined with

our national strength and vast expertise enable

us to create homes that enhance and work with

the local environment. Local homes that add

value to the local community.

By adhereing to these principles we have

developed an ambitious growth plan for the

coming years. And we have already begun

to implement this plan. We already have a

substantial land bank to fuel our expansion.

Yet we are deterimined not to loose sight of

our greatest ambition. To give every single

customer an exceptional experience based upon

the knowledge and the passion of our people.

And to build individual homes based upon

understanding. Homes that our customers will

really want to live in.

Our visiOn fOr Our Business

Our vision is to create truly inspiring living environments that our customers will be proud to call home

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Our three year plan outlines our ambitious growth from

building 1,700 homes in 2010 to 3,700 homes by 2014.

Our combined years of local knowledge and experience are the foundation upon which our expansion will be built

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in March 2011, Galliford Try’s five regional housebuilding brands were united under the Linden Homes banner.

We now operate as one national brand from Devon to Teesside. This means

the whole business can benefit from shared skills, expertise and scale. But it

is just as important that we retain the flexibility, creativity and passion at the

local level that have been the foundation of our success.

Our strong and intelligent financial and sales strategy during the difficult

market has meant we are in a strong position to take advantage of the

expected upturn. We have invested heavily in our most precious commodity

- land. And we expanded to eleven regional Offices, three being opened

in the last 12 months alone. Our plans for growth are aleady being put into

action, and we are course to take our place amongst the highest rank of uK

housebuilders wihtin the next three years.

Together we are united in our desire to work together and deliver excellent homes,

built with passion and integrity. Homes that appeal not only to our purchasers,

but which serve and complement the local community and environment.

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nATiOnAL sTrenGTH, LOCAL fOCus

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Homes in perfect harmony with their stunning surroundings

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two Coves CoRnwAll

Located on the south Cornish Coast at st Austell

Bay, the two to five bedroom houses enjoy direct

access to Duporth beach and have been created

in an eclectic mix of architectural styles to form

a stunning seaside community.

Two Coves has been nationally recognised

as an innovative and creative project. it has

been nominated in the Best Design category

at the 2011 Housebuilder Awards and as such

recognises the effort made to create beautiful

homes which work in harmony with their

environment. The awards are the most coveted

in the industry as they recognise the companies

that demonstrate the highest quality in all

aspects of housebuilding.

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Linden Homes is part of Galliford Try, one of the uK’s leading construction companies

sTrenGTH in DiversiTY

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Galliford Try is the name behind high profile

projects such as the retractable roof at Centre

Court Wimbledon and the new forth road

Bridge, as well as being a major partner in

delivering the venues and infrastructure for the

2012 Olympic Games.

Being part of the Galliford Try Group gives us a

unique advantage. As well as our own extensive

housebuilding expertise, we can call upon the

diverse and varied resources of the Galliford

Try Group. expertise in construction, ground

working, regeneration and renewable energy

are on tap to enable us to take on projects that

other housebuilders would simply not be able

to consider.

This unique hybrid mix of housebuilding and

construction, reinforced by our shared experience,

culture and business approach enables us to undertake

the most complex of projects with confidence.

There are already several examples of this in

action. Working with Group partners, Galliford Try

Construction and regenico, Graylingwell Park has

an in-built infrastructure which actually generates its

own energy to run the homes. in fact, in peak time,

the objective is to sell it back to the national Grid.

Our relationship with Galliford Try is a major source

of strength in the modern business environment

that demands flexibility, experience and an open

minded approach.

top: Centre Court, Wimbledon

Above left: st Andrews Community Hospital

Above Right: MoD Housing, Moray

Right: st Pancras renaissance Hotel, London

Customers are the beating heart of our product design, innovation and customer service development

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PrODuCT DesiGn AnD innOvATiOn

We are constantly evolving the design of

our homes to include the latest advances in

technology and lifestyle. This is based on

continuous feedback from our customers - every

year we undertake an independent survey to

make sure we are listening to what our customers

are saying.

We believe in treating our customers the way

we’d like to be treated ourselves. it’s not just what

we say, but what we actually do that proves our

commitment. it’s about believing that everything

we do, no matter how small, can make a difference

to our customers - whether it’s building, planning

or marketing.

The latest findings tell us that 96% of Linden

Homes’ customers would recommend the

company to their friends and family. in addition,

the HBf national surveys reveal excellent

customer service results for Linden Homes with a

4 star rating.

Customers are the beating heart of our product design, innovation and customer service development

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We have implemented a 10-step Customer

Charter, to explain to customers the level of

service that customers can expect from us. And

we undertake a 24-point check of each home

and issue a quality assurance certificate before

purchasers move in.

We have been actively involved in encouraging first

time buyers into the market with a range of exclusive

products to help make home ownership more

accessible. As well as our own initiatives we have

worked with the Government on their Homebuy Direct

and FirstBuy schemes.

Distinctive family homes in a peaceful oasis

TOWn CenTre HOMes On A HisTOriC siTe.

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TOWn CenTre HOMes On A HisTOriC siTe.

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We have always aimed to build the most energy efficient homes

possible. After all, it makes good commercial sense. As part of

our green credentials, we encourage the use of environmentally

friendly materials and features. We strive to include renewable

energy products like solar panels, wind turbines, ground source

heat pumps and rainwater harvesters. And to use locally sourced

materials and skills.

But we are always looking to go further. Our development at

Oak Meadow uses a number of heat, energy and water saving

technologies, and has won sustainable Development of the Year

at the ‘What House?’ awards. Or Graylingwell Park which has a

carbon neutral footprint and a 100% reduction in CO2 emissions.

These are examples of how we are integrating technology and an

open minded approach to make sure our homes have a positive

legacy for the future.

sustainability is not a buzz word. it’s about balancing the needs of the customer, the community and the environment.

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susTAinABiLiTY is KeY TO Our reGenerATiOn AGenDA

sustainability is not a buzz word. it’s about balancing the needs of the customer, the community and the environment.

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Helping to sustain the beauty of its surroundings

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gRAylingwell pARk west sussex

Graylingwell Park is a historic site one mile from

Chichester city centre. With lovingly converted

period buildings and innovative new homes, it sets

the benchmark for future developments.

Much of the innovation lies beneath the surface.

But it’s no less important. Yes, the homes are

stunning. But we’ve gone much further, with

every effort being made to ensure that the whole

development enhances the natural beauty of the

surrounding area. And these are not hollow words.

This is sustainable development with substance.

environmental sustainability is embedded in the

heart of the development. Grayingwell Park has a

carbon neutral footprint. We have achieved a 100%

reduction in CO2 emissions. This has been achieved

by the use of environmentally friendly building

materials along with renewable energy solutions

and a focus being placed upon energy efficiency.

The development has a brand new energy centre

that provides all heating and hot water. The

individual homes have Photovoltaic roof panels to

reduce energy consumption. There’s a sustainable

drainage system. And we’ve even looked at a

green travel plan to promote more environmentally

friendly modes of transport.

At Linden Homes, when we say we’re committed to

sustainability and the environment, we mean it.

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iAn BAKer GrOuP MAnAGinG DireCTOr

Behind all the talk of bricks and mortar, we are at heart a people business. The strength and diversity of our team is our greatest asset.

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People are our most valuable asset. We

employ over 850 people with a vast diversity

of roles, skills and abilities. But we also invest

in the development of our team. As well as

investors in People accreditation we undertake

apprenticeship schemes to help develop and train

the next generation of builders, and to provide

opportunities for employment.

We know that excellence isn’t about perfection.

it’s about continually improving and learning.

Our ambition means that we strive to achieve

the highest standards and best practices possible.

By pushing ourselves to continually improve

upon our own exacting standards. To exceed the

expectations of our customers.

This dedication from our team is reflected in the

numerous awards we have won, including design,

customer satisfaction and product quality.

We work hard to encourage collaboration between

the different disciplines and geographies of our

business, to help find solutions to issues and

problems, and to drive best practice and business

efficiencies.

We try and engage local communities as much as

we can, from maintaining communications during

the planning phases to addressing local concerns

and encouraging interaction. We also work with

schools to raise safety awareness around building

sites for local communities.

DeDiCATeD sTAff. OuTsTAnDinG resuLTs.

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COMMiTTeD TO exCeLLenCe

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We believe that every single home is as individual

as every single customer. There is no standard

Linden Homes house type. each development is

designed to enhance the location and meet the

unique needs of each local community.

it is this singular approach that means we are

regularly recognised in national awards schemes.

At Little eaves in Holbeton for instance we went

to great lengths to match our new family homes

to the existing architecture. We adapted the finish

of the homes to include stone and brick with

traditional slate roofs, or white render with thatch,

in order that the integrity of this picturesque

Devon village would not be compromised. The

development’s nomination for several awards is

testament to our approach.

in addition, our expertise in renewable energy

means our customers benefit from energy

efficient homes. Linden Homes was the only

housebuilder in 2010 to win three CABe Building

for Life awards, including the Gold standard for

be: newhall.

Awards are signposts to show that we are going in the right direction

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An exciting regeneration project creating vibrant waterside living

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splAsh southAmpton

splash, southampton is a landmark waterside

development of one, two and three bedroom

apartments at Ocean village. it forms part of an

exciting £70 million regeneration project on the

south coast.

We focus on developing strong partnerships in

both the private and public sectors, and have

an impressive track record of market leading

regeneration programmes.

The development - with its contemporary design,

extensive balconies, roof terraces and stunning

views from the upper floors - has become an

architectural landmark in its own right.

splash demonstrates our commitment to

outstanding design, sustainability, regeneration

and affordability.

An exciting regeneration project creating vibrant waterside living

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linden homes ChilternLinden House,Linden square, Harefield,Middlesex, uB9 6TQ

Tel: 01895 827400

linden homes easternGalliford Try Partnerships Limited,Hodgson House, 50 rainsford road, Chelmsford, essex, CM1 2xB

Tel: 01245 494 849

linden homes guildfordvictoria House,London square, Cross Lanes,Guildford, surrey, Gu1 1uJ

Tel:01483 705100

linden homes midlandsAshurst, southgate Park,Bakewell road,Peterborough, Pe2 6Ys

Tel: 01733 396 600

linden homes northPeninsular House,Hesslewood Business Park,Hessle, Hu13 0PA

Tel: 01482 359360

linden homes north eastGalliford Try Partnerships north,Mill House, West road,Ponteland, newcastle upon Tyne, ne20 9sG

Tel: xxxxxxxxxx

linden homes south eastLinden House, Guards Avenue,Caterham, surrey, Cr3 5xL

Tel: 01883 334400

linden homes southernLinden House, 14 Bartram road,Totton, southampton,Hampshire, sO40 9PP

Tel: 023 8066 5100

linden homes south westHomeside House,silverhills road,newton Abbot, TQ12 5YZ

Tel: 01626 356 666

linden homes south west Tamar House, forge Lane,Moorlands Trading estate,saltash, Cornwall, PL12 6Lx

Tel: 01752 845 459

linden homes thames valleyMallams Court,18a Milton Park, Abingdon,Oxfordshire, Ox14 4rP

Tel: xxxxxxxxx

linden homes westernLinden House,The Jacobs Building, Berkeley Place, Clifton, Bristol, Bs8 1eH

Tel: 0117 930 4949

heAd offiCeLinden Homes,Cowley Business Park, Cowley, Middlesex, uB8 2AL

Tel: 01895 827400

Linden HomesCowley Business Park, Cowley, Middlesex, uB8 2AL

Tel: 01932 123 4567

lindenhome.co.uk