4
May 2012 Saturday, June 2 • 7 a.m. to 2 p.m. Charleston Civic Center Blood work (7 a.m. to noon, REGISTRATION/FASTING REQUIRED) Comprehensive metabolic panel and blood tests for lipids (requires fasting) and PSA are both FREE to employees of companies within the CAMC Health System and others with Highmark Blue Cross Blue Shield insurance. There is a minimal fee for the TSH thyroid and CRP screenings. FREE screenings at HealthFest include: • Peripheral artery disease Osteoporosis • Stroke Heart • Diabetic Retinopathy eye screening Hearing (10 a.m. to noon only) Participants also can: • Discuss medications with a pharmacist • Get help preparing living wills and medical powers of attorney • Learn about nutrition, skin damage, lung care, BMI and healthy weight loss CAMC employees are encouraged to activate or complete a My Health account using results from the screenings. My Health, your one-stop- shop for all things related to your health and well-being, is designed to help you take charge of your health by giving you exclusive access to a variety of resources, educational tools and activities. West Virginia Kids Count presented CAMC with its Business on Board with Childcare 2011 Navigator Award. CAMC was recognized for being a child-friendly workplace with its Lighthouse Childcare and Development Center. The Lighthouse is a state licensed child care facility for employees’ children that provides planned early childhood programs for children aged 3 months to 12 years. Pictured are Lighthouse co-directors Bobbie Hill and Linda Amburgey and West Virginia first lady Joanne Tomblin. FREE sports physicals for middle school and high school students will be offered from noon to 2 p.m. NO REGISTRATION REQUIRED. Some screenings require pre- registration and are reserved on a first come, first served basis. Call (304) 345-9051 to register between 8:30 a.m. and 4:30 p.m. weekdays. GENERAL HOSPITAL Front row (L to R): Lisa Lewis, Short Stay Surgery; Karen Whited, PAC; Dee Clay, Behavioral Health; Andrew Knight, NSICU; Claudia Pickett, MICU; Trisha Waugh, 4 South Back row (L to R): Kelly Pauley, ED; Carrie Bierkamp, 6 South; Lisa Summers, Med Rehab; Teri Cox, STICU; Cheryl Thaxton, PACU; Jenean Jones, Surgery; Jessica Hall, ASC; Lovetta Ball, 5 South; Jennifer Tanner, 7 South; Tracy Lester, 3 South WOMEN AND CHILDREN’S HOSPITAL Front row (L to R): Malea Smith, PICU; Karla Dingess, Peds; Melinda Click, GYN; Clara Pauley, Mother-Baby; Bonnie Rowley, PACU Back row (L to R): Kim Hall, Labor & Delivery; Rebecca Barr, Children’s Medicine Center; Hilary Foster, SICU – Memorial Hospital; Connie Mollohan, ED; Rodna Blain, NICU; Linda Lemon, PAC Not pictured: Beverly Cardwell, Surgery; Kathy Taylor, Breast Center MEMORIAL HOSPITAL Front row (L to R): Sarah Lett, OHRU; Angie Jones, 5 West; Lynn Via, PAC; Deniese Wright, NDS; Denise Heflin-Peyton, OPCC; Sally Carroll, Surgicare; Delilah Kemper, CRD (Tri-Divisional) Middle row (L to R): Kim Camp, 3 East; Veronica Baldwin, PCCU; Joanna Bartlett, 2 West; Christina Seafler, 4 North; Amber Thaxton, CICU; Crystal Guess, 4 South; Barbara Gwynn, CDL; Amy Pinson, 3 South; Janet Caruthers, Cardiac Rehab; Francina Thomas, MICU-5 East; William Hodge, 3 West; Mary Bennett, ED Back row (L to R): Stefanie Harris, PACU; Jessica Cogar, 4 West; Beth Estep, Cath Lab; Steven Bane, Surgery; Karin Martin, David Lee Cancer Center; John Sampson, MICU; Rick Sayles, 2 East; Cheryl Mandrake, Endoscopy; Jo Ann Davis, 3 North Not pictured: Mary Beth Hyatt-Cool, Vascular Center of Excellence Congratulations to our 2012 Award of Excellence in Professional Nursing Award Recipients! These exceptional nurses were selected by their peers for their outstanding contributions to patient care at CAMC. They were honored at special luncheons at each hospital during National Nurses Week (May 6-12). Don’t miss out. Be proactive. Save money on your health care by coming to HealthFest! Lighthouse recognized with award

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May 2012

Saturday, June 2 • 7 a.m. to 2 p.m.Charleston Civic Center

Blood work (7 a.m. to noon, REGISTRATION/FASTING REQUIRED)Comprehensive metabolic panel and blood tests for lipids (requires fasting) and PSA are both FREE to employees of companies within the CAMC Health System and others with Highmark Blue Cross Blue Shield insurance. There is a minimal fee for the TSH thyroid and CRP screenings.

FREE screenings at HealthFest include: • Peripheralarterydisease • Osteoporosis• Stroke • Heart• DiabeticRetinopathyeyescreening • Hearing (10 a.m. to noon only)

Participants also can:• Discussmedicationswithapharmacist• Gethelppreparinglivingwillsandmedicalpowersofattorney• Learnaboutnutrition,skindamage,lungcare,BMIandhealthyweightloss

CAMC employees are encouraged to activate or complete a My Health account using results from the screenings. My Health,yourone-stop-shop for all things related to your healthandwell-being,isdesignedtohelp you take charge of your health by giving you exclusive access to a variety ofresources,educationaltoolsandactivities.

West Virginia Kids Count presented CAMC with its Business on Board with Childcare 2011 Navigator Award. CAMC was recognized for being a child-friendly workplace with its Lighthouse Childcare and Development Center. The Lighthouse is a state licensed child care facility for employees’ children that provides planned early childhood programs for children aged 3 months to 12 years. Pictured are Lighthouse co-directors Bobbie Hill and Linda Amburgey and West Virginia first lady Joanne Tomblin.

FREE sports physicals for middle school and high school students will beofferedfromnoonto2p.m.NOREGISTRATIONREQUIRED.

Somescreeningsrequirepre-registration and are reserved on a first come,firstservedbasis.Call(304) 345-9051 to register between 8:30 a.m. and 4:30 p.m. weekdays.

GENERAL HOSPITALFront row (L to R): Lisa Lewis, Short Stay Surgery; Karen Whited, PAC; Dee Clay, Behavioral Health; Andrew Knight, NSICU; Claudia Pickett, MICU; Trisha Waugh, 4 South

Back row (L to R): Kelly Pauley, ED; Carrie Bierkamp, 6 South; Lisa Summers, Med Rehab; Teri Cox, STICU; Cheryl Thaxton, PACU; Jenean Jones, Surgery; Jessica Hall, ASC; Lovetta Ball, 5 South; Jennifer Tanner, 7 South; Tracy Lester, 3 South

WOMEN AND CHILDREN’S HOSPITALFront row (L to R): Malea Smith, PICU; Karla Dingess, Peds; Melinda Click, GYN; Clara Pauley, Mother-Baby; Bonnie Rowley, PACU

Back row (L to R): Kim Hall, Labor & Delivery; Rebecca Barr, Children’s Medicine Center; Hilary Foster, SICU – Memorial Hospital; Connie Mollohan, ED; Rodna Blain, NICU; Linda Lemon, PAC

Not pictured: Beverly Cardwell, Surgery; Kathy Taylor, Breast Center

MEMORIAL HOSPITAL Front row (L to R): Sarah Lett, OHRU; Angie Jones, 5 West; Lynn Via, PAC; Deniese Wright, NDS; Denise Heflin-Peyton, OPCC; Sally Carroll, Surgicare; Delilah Kemper, CRD (Tri-Divisional)

Middle row (L to R): Kim Camp, 3 East; Veronica Baldwin, PCCU; Joanna Bartlett, 2 West; Christina Seafler, 4 North; Amber Thaxton, CICU; Crystal Guess, 4 South; Barbara Gwynn, CDL; Amy Pinson, 3 South; Janet Caruthers, Cardiac Rehab; Francina Thomas, MICU-5 East; William Hodge, 3 West; Mary Bennett, ED

Back row (L to R): Stefanie Harris, PACU; Jessica Cogar, 4 West; Beth Estep, Cath Lab; Steven Bane, Surgery; Karin Martin, David Lee Cancer Center; John Sampson, MICU; Rick Sayles, 2 East; Cheryl Mandrake, Endoscopy; Jo Ann Davis, 3 North

Not pictured: Mary Beth Hyatt-Cool, Vascular Center of Excellence

Congratulations to our 2012 Award of Excellence in Professional Nursing Award Recipients! These exceptional nurses were selected by their peers for their outstanding contributions to patient care at CAMC. They were honored at special luncheons at each hospital during National NursesWeek(May6-12).

Don’t miss out. Be proactive. Save money on your health care by coming to HealthFest!

Lighthouse recognizedwith award

Congratulations to all of the residents,internsandstudentsandtheir preceptors who participated inResearchDaysponsoredbytheCAMC Health Education and Research InstituteandWVU–CharlestonDivision.

Poster Presentations-Original

1st placeTheBestMeThatICanBe:APsychoeducational Bullying PreventionProgram,SamanthaScott,psychintern,preceptor:JohnC.Linton,PhD

2nd placePredictors of Burnout in Healthcare ProfessionalsataTertiaryCareCenter,VirginiaStoll-Tyrell,DO,emergencymedicine,preceptor:CristianSirbu,PhD

3rd placeTrendsinIncidenceofOpioidandBenzodiazepineUseAmongHospitalizedPatientsatCAMC,JenniferNickolite,DO,internalmedicine,preceptor:MollyJohn,MD

Poster Presentation – Case

1st placeYourEarsareDoorstoYourBrain:A Major Complication of a Simple Condition–OtitisMedia/PerforatedTM,MikeJohnFarag,DO,emergencymedicine,preceptor:JessicaSop,DO

2nd placeCardiac Tamponade Caused by a RetainedGuidewire,LizSweet,MD,familymedicine,preceptor:SarahNease,MD

3rd placeMembranous Nephropathy in a Patient with Human ImmunodeficiencyVirus(HIV),JamesWright,MS3,preceptor:SheldaMartin,MD

Oral Presentation – Case

1st placeHemophagocyticLymphohistiocytosisina25-YearOldPresentingwithMultisystemOrganFailure,SamanthaLane,DO,Med/Peds,preceptor:ArunNagarajan,MD

The national organ transplant waitlist nowexceeds110,000people,withthree out of every four people waiting forakidney.Sadly,about18peopledie each day waiting for organs because the need is far greater than the supply.

To help raise awareness about the importanceoforgandonation,theKidney Transplant Center at CAMC GeneralHospital,theCenterforOrganRecoveryandEducationandthe CAMC Foundation will sponsor theseventhannual“PowerofOrganDonationNight”atAppalachian Power ParkFriday,June22.

Fans will have the opportunity to meet WestVirginianativeQuincyWilson,who played college footballforWVUfrom1999-2003.He is best known for his unforgettable touchdowncatch-and-runagainsttheMiami Hurricanes in

2003. He went on to play professional football for the Cincinnati Bengals andAtlantaFalcons.QuincyisthesonofformerNFLlinebackerOtisWilson,and became an advocate for organ donationafterfamilyfriendandNFLHallofFameinductee,WalterPeyton,died of liver disease in 1999.

Current and former patients of CAMC’s Kidney Transplant Center will be honored on the field at 6:40 p.m. priortothestartoftheWVPowerbaseball game at 7:05 p.m. The event will highlight the importance of organ

and tissue donation by recognizing donors and recipients and giving fans the opportunity to sign donor cards. Plus,stopbytheKidney Transplant Center’s booth to meet Wilson and receive a free “Power ofOrganDonation”T-shirt(whilesupplies last).

2nd place -TIEACaseofGravesDiseaseandItsManagementComplicatedbyMania,GabrielPollockMS3,preceptor:CharinHanlon,MD

2nd place - TIEA Modification of the Surgical Indications,AshleyParker,MD,surgery,preceptor:BenjaminDyer,MD

3rd place - TIECannabinois Hyperemesis Syndrome DuringPregnancy,KarinaAndrews,DO,OB/GYN,preceptor:LuisBracero,MD

3rd place - TIENotYourGardenVarietyVegetation,JoshuaBriscoe,MS4,preceptor:NicholasYoung,MD

Oral Presentation – Original

1st placeProspective Randomized Trial of ACUSEAL(Gore-Tex)VersusBovinePericardialPatchDuringCarotidEndar-terectomy:EarlyResults,DanielDearing,MD,vascularsurgery,preceptor:PatrickStone,MD

2nd placeA Retrospective Analysis of the UsefulnessofPediatricEmergentComputed Tomography and Risk ClassificationAfteranAfebrileSeizure,StevenL.Berry,MD,pediatrics,preceptor:JamesMcJunkin,MD

3rd place - TIEAssociationsBetweenDrugBurdenIndexandAnticholinergicRiskScaleandtheIncidenceofAdverseOutcomesinHospitalizedPatients,LisaNguyen,PharmD,pharmacy,preceptor:DavidElliott,PharmD

3rd place - TIEICan’tPee.CanIGoHomeAnyway?CordellDavis,DO,urologicsurgery,preceptor:J.P.Tierney,DO

VitalSigns 2

Former WVU football player to share organ donation message The Charleston YMCA will be hosting

its27thannualCorporateCupJune9-30.CorporateCupisafriendlycompetition geared to promote corporate fitness and morale. Events includesoftball,horseshoes,darts,billiards,volleyball,tennis,swimming,cornhole,andtrackandfield.Inaddition,teamscanreceivespiritpoints for donating blood as well as canned food and other items for military care packages.

Lastyear,56CAMCemployeesparticipated in the Corporate Cup challenge,andtheteamfinishedthird in its division! Please plan to

come and support the team during the competition. For a full schedule ofevents,clickonMy Health from CAMnet or go to myhealth.motivation.cc.

Questions?Pleaseemail: [email protected].

2012 Corporate Cup

Research Day 2012

TheNextGenelectronichealthrecords system has been successfully implemented at the Family Medicine Center,theCAMCPhysiciansGroupGeneralandVascularSurgeryCenterandNeurologypractice,andwillcontinue to be deployed at other CAMC outpatient clinics and CAMC PhysiciansGrouppractices.

“We are now giving patients a checkout sheet and a medication reconciliation that they can review before it goes in their medical record. The system also helps to avoidprescriptionerrors,becausewe are sending prescriptions directly tothepatient’spharmacy.It’sanimprovement in patient care to not havetodecipherhandwriting,”saidAndyTanner,DO,familypracticephysician and program director for the family medicine residency at CAMC.

“CAMCPhysiciansGroup,administration and information services have been working collaborativelytobringNextGento

the practices to improve patient care and align with federal Meaningful Userequirements,”saidTerryCox,operationstechnicaldirector,CAMCPhysiciansGroup.“Wehadsuccessfulgo-liveeventswiththeattending physicians and residents attheFamilyMedicineCenter,andwith the physicians in the Neurology andGeneralandVascularSurgerypractices.”

Inadditiontopatientbenefits,residents learning the new system are gaining skills for their future practices. “Oneofthebiggestadvantagesforushas been training the residents and medical students. They are learning the EHR system and learning how to interact with patients while using the computer to impact quality of care. It’saskillsetthattheywillneedfortheirfuturepractices,”Tannersaid.“Italso helps us to recruit residents and medicalstudentsforourprogram.”

For more information about NextGen,contactTerryCoxat (304) 388-1717.

NextGen system continues to be deployed to practices

Power of Organ Donation Night

at Appalachian Power Park Friday, June 22

CAMC employee discount:

$1 off per ticket (show ID badge)

Call (304) 344-2287 for ticket information.

CPOE SnapshotFor the week of April 22-28

331 CPOE providers placed 42,502 orders on 1,342 patient visits. This averages about 129 orders per provider.

facebook.com/camchealthsystem @camc_hs

youtube.com/user/camchealthsystem

Connect with us

Editor: Elizabeth PellegrinGraphic Designer: Tony Campbell

VitalSigns 3

A publication of the CAMC Health System

Writers: Leslie Carpenter Julia NolandAshley Showen

Published by: Marketing & Public Affairs PO Box 1547 • Charleston, WV 25326 Story ideas always welcome. To suggest a story, call (304) 388-5757, fax (304) 388-5755.

Writer, Editors: Dale Witte Jessica Duffield

Continued on page 4

Amber Peyton,TVHregistration,was recognized as the Employee of Excellence for the second quarter of 2012.

We see employees who go above and beyond their job roles every day. What makes these employees special is that they seldom know what or how their actions impact our patients or fellow employees.

A recent patient letter acknowledged Peyton as an exceptional employee who went above and beyond the patient’s expectations to provide outstanding customer service. The following is the letter:

“Infilingforaprivateinsuranceclaim,myhusbandsentmeonanimpossible task of getting itemized statementsfromeachdoctor,testand

hospital needed for the claim. My first stopwasCAMCTeays.UponenteringthefrontdoorIscannedtheareaforsomeonetoassistme.Ispottedaladyin the cashier’s room. She was very polite and upon learning my mission offered to help. Not only did she contactthoseinyourhospital,butshe contacted each agency on my list. Not only did she ask for the itemized billingforeachlistedservice,shegotthe phone numbers and the claim numbers for my future reference. Whatahelpshewas!Inmyopinion,Amber went above and beyond her job and should be recognized for her efforts.Ihopethisletterofrecognitionwillbeastart.”

Eachquarter,amanagerisrecognizedat the management information meeting.

Kim Coleman,EKG,wasrecognizedat the April meeting.

Coleman’s staff says her title does not define what she does. Her staff says Coleman always jumps in to help withworkwithinthedepartment,whether it is paperwork or patient care; always offers encouragement and support to her employees; is caring,flexibleandalwaysreadytohelp adapt schedules for employees needing help; makes herself available on weekends and late at night; and is a fantastic leader and a great positive example.

Coleman’s staff also said they are proud she is their boss and she makes every day a blessing to come to work.

CAMC’s pastoral care department is an invaluable support service not only for patientsandtheirfamilies,but for the entire employee network as well.

But there is a lot more than meets the eye in pastoral care. CAMC’s chaplains have an extensive amount oftraining,insidetheclassroom and out.

TwoofCAMC’schaplains,Rev.RaviIsaiahandSisterFrancesKirtley,areboardcertified,whichmeanstheyare required to have a master’s degree and must have two years of clinical training. While each chaplain can beofanyfaith,heorshemustbeendorsed by his or her religious group. They must also complete continuing education requirements each year to keep their certification.

Almost all of CAMC’s chaplains have a master’s degree.

CAMC’sdirectorofpastoralcare,RaviIsaiah,hasanundergraduatedegreeinpsychology,amaster’sofdivinityanda doctorate of pastoral counseling. He is board certified and a licensed professional counselor.

“The academics have helped me to beexposedtodifferenttheologies,philosophies and the psychology of the human mind. This education has given me a broad scope of understandinghowreligion,heritage,culture,language,psychologyandexperienceoflifeimpactlives,especiallywhensuffering,”Isaiahsaid.

Rev.JimRobinson,on-callchaplainatCAMC,hasabachelor’sdegreeinbusiness management and a master’s

of divinity. He also spent 20 years in theU.S.MarineCorps.

“Being grounded in faith and self-awarenessiskey,”Robinsonsaid.“Ithinkitisimportantfortheprovider to be mature in faith and in understanding of what is often present in difficult situations allows the chaplaintohelpinpositiveways.Iwould not have the tools to do so withoutmyeducationandtraining.”

Chaplain Bruce Keeling has a bachelor’s degree in theology and ministry and a master’s in religion and philosophy.

“Understandingpeopleandtheiruniquesituations,culture,beliefs/value systems that shape and inform their understanding of the world is crucialtoprovidingspiritualsupport,”Keelingsaid.“IthinkwithouttheeducationIhavethiswouldbedifficult,ifnotimpossible.”

Sr. Kirtley has a bachelor’s degree in elementaryeducationandnursing,aswell as a master’s degree in pastoral studies.

“Both human compassion and demonstration of spirituality are

Chaplains at CAMC have extensive education, training

David Harris,achargenurseintheclinicalresourcedepartment,wasmakingroundson6South,GeneralHospital,whenapatient’swife became ill.

Harris offered to escort her to her car.

When the woman began vomiting and becamedisoriented,Harrispersonallytook her to the emergency room.

He left his name and pager number and although he did not know where shelived,offeredtodriveherhomeafter she saw the doctor.

This is just one example of Harris’ compassion and caring nature. Nursing units comment how much they appreciate him.

Additionally,heislookeduponby his peers as a great example in demonstratinghisprofessionalism,dedication and support.

Packages may be purchased through June 1, 2012.

CalltheCAMCPhysiciansGroup-FacialSurgeryPractice at Women and Children’s Hospital for more information

(304) 388-2950Limitonepackageperperson;Nontransferable/norefunds;

Package must be used within 6 months of purchase date

Mother’s Day Specials• 2Microdermabrasiontreatmentsfor$60($100value)

• 3ChemicalPeelsfor$85($125value)

• COMBO:2Microdermabrasiontreatments&1ChemicalPeelfor$85($140value)

• NoinjectionfeesonBotoxandJuvedermw/Lidocaine

• Kineraseproducts40%off(whilesupplieslast)

• FREEconsultationwithpurchase!

VitalSigns 4

CICUcongratulatesthefollowingRNcareeradvancements:CNItoCNII,Julie Prouse, Moriah Shrewsbury and Amber Thaxton;CNIItoCNIII:Rikki Smith,Kristi Haynes,Kelsey Price and Mary Ann Armstrong.

Women and Children’s surgery department welcomes Terri Norman,NAtothePACU.

EDatWCHwelcomesPatty Messinger,RN.

Clinical resource department congratulates Kathy Sheets for being accepted into the Sigma Theta TauInternationalHonorSocietyofNursing.CRDwelcomesLisa Shriner,RN; Jonnie Conley,RN;Bessie Griffey,RN;April Rucker,NA;Missy Harris,NA;Gage Canterbury,NA;Kari Nelson,NA;Ashley Murphy,NA;Kathy Williams,NA;Sarah Chancey,NA; Elizabeth Webb,NA;Rachel Kinney,NA; Tarvares Hamilton,NA;Karin Hively,HUC;Natasha Moore,HUCandDavid McLaughlin,LPN.

4 West Memorial congratulates the following nurses for advancing to CN II:Jackie Pettry,Abbey Ritchie,Lynn Jarrett,Mamie Jeffers and Katie Parsons.

3 North Memorial welcomes Lisa McClure,LPN;Kaitlyn Riley,HUC/MT and Tonia Bolton,NA,andcongratulates Susan Farley for advancingtoCNII.

Clinical decision unit welcomes Barbara Garrett,HUC.

NSICUcongratulatesErin Anthony for advancingtoCNII.

MICUGeneralcongratulatesPam JohnsonforadvancingtoCNII.

6SouthGeneralcongratulatesMyra Conrad,RN,newclinicalmanagementcoordinator.

Congratulations to Pam Oakes,nursemanager,3Southand7South,General;andCarmen White,nursemanager,6SouthGeneral,forobtaining a bachelor of science degree in nursing from Chamberlain College of Nursing.

2 West congratulates Missy Cook,RN,BSNforadvancingtoCNIIIand Brandy Sigmon,RN,CNII,foradvancing to a permanent charge nurse,andwelcomesDon Hendrix,RN.

PCCUcongratulatesMaggie Gilliam,Heather Saulino and Christina King foradvancingtoCNII.

3 East Memorial congratulates Thomas Clark,Christy Mynes,David Cyrus and Amber Vance who successfully advancedtoCNII;Rachel Thomas,RN,CNIIIwhohasacceptedapermanent charge nurse position and Kathy Rutledge,RNandOpal Cantley,HUCforpassingtheirEKGexams.

Med/surg/telemetryatTVHwelcomesKendra Richardson,nursingtechandJackie Carnefix,nursemanager.

Nursing News and Notes

The National Alliance of Children’s Trust and Prevention Funds and the American Academy of Pediatrics honored Joan M. Phillips,MD,FAAP,asthisyear’srecipientoftheRayE.Helfer,MDAward.Thisdistinguished award is given to a pediatrician who has demonstrated significant contributions to preventing child abuse before it occurs,andwhoworkscloselywithaChildren’s Trust Fund.

Jeremy Todd Jordan,PA,completedhisMBAatWVUandisbeinginductedintotheWVUChapterofBetaGammaSigmaasalifetimemember,thehonorsocietyrecognizing business excellence since 1913.

Volunteerservicesrecognizesthefollowing individuals for their years of service: Violet Edwards,CAMCMemorialHospital,10years;Phyllis Kryzak,CAMCMemorialHospital,10 years.

Chaplains Continued

MILESTONES

fundamental to the ministry of a chaplain,”shesaid.“Medical/ethicaldilemmas are frequent situations which call for the assistance of a chaplain.”

While a strong educational base isimportanttotheprofession,a rare compassion and sense of understanding is vital to these chaplains.

“Working with people is perhaps the highestprivilegeIcanthinkofasahumanbeing,”Isaiahsaid.“Itrequiresa great deal of sensitivity to others’ experiences even when your beliefs are inconflictwithothers.Wearetrainedto set our agenda aside in order to meet the people where they are in theirspiritual,emotionalandethicaljourneyorstruggle.”

“We struggle to find the ‘right’ answer tomanysituations,”Robinsonsaid.“Yes,wehavetheeducationandexperience,butthehumanelementmakes each situation somewhat unique. Some people may be surprised to see that we do not think ofourselvesashavinga“directline”toGodwhoprovidesalltherightanswers.

Kirtley said she chose pastoral care after working in the health care field as a nurse.

“Inmanysituations,Isawdying

patients without any family or pastoralsupport,”Kirtleysaid.“Imet patients and families who live far away and missed the presence of their pastors who were unable to be present. The needs were very obvious.”

Isaiah,KeelingandRobinsonsaidthattheydidn’tchooseministryasacareer,rather it chose them.

“Ithasbeeninteresting,excitingattimes,frustratingandtiring,aswell,”Robinsonsaid.“Itisoftenemotionallydraining.ButIcontinuebecauseIfeelwhatwedoisimportant,andmaybesomethingIsayordowillmakeadifference for someone going through averybadtimeinhisorherlife.”

Pastoral care’s services are open to anyone in any CAMC facility. Each of the four hospitals has a prayer room,availablearoundtheclockforpatients,families,visitorsandemployees.

“We do not have any hidden agenda. OurcallingistobeapastortoChristians,Hindus,Muslims,Jews,AgnosticsandAtheists,”Isaiahsaid.

For more information about the pastoralcaredepartment,visit camc.org. A chaplain is available aroundtheclock,andcanbereachedthrough the hospital operator at (304) 388-5432.