Light and fast a blueprint for organisations handout

light AND fast

A BLUEPRINT FOR ORGANISATIONS IN A VUCA* WORLD *Volatile, Uncertain, Complex, Ambiguous

SwitzerlandThe Eiger 3,970m

www.patrickhollingworth.com

1938

four days (96 hrs)www.patrickhollingworth.com

Ueli Steck2008


2 hrs 47 mins!


expedition style vs alpine style


the future belongs to the alpinist


why me?


GEOGRAPHY ANTHROPOLOGY

PSYCHOLOGY




PEOPLE TEAMS

ORGANISATIONS


V U C AVolatility Uncertainty Complexity Ambiguity

- likely to change in an extreme way

- cause may be unknown - outcome is unknown

- many interconnected components - volume of information overwhelming

- little or no information - unclear relationships


STABILITY

CERTAINTY

SIMPLICITY

CLARITY

VOLATILITY

UNCERTAINTY

COMPLEXITY

AMBIGUITY

OLD WORLD

THE TRANSITION

NEW WORLD


1

2

3

changing social & political relationships

globalisation

rate of technological innovation

THE 3 CAUSES OF VUCA


1

2

3

PEOPLE

PLACES

TECHNOLOGY

THE 3 CAUSES OF VUCA


Q who is this man?

A Gordon Moore, Intel co-founder

“every 18 months, the processing power of a computer chip doubles”

1965

MOORE’S LAW


PRO

CESS

ING

PO

WER

TIME

COMPUTER CHIP EVOLUTION





EVO

LUTI

ON

TIME

HUMAN EVOLUTION


EVO

LUTI

ON

TIME

EVOLUTION


EVO

LUTI

ON

TIME

EVOLUTION

DISCOMFORT


STABILITY

CERTAINTY

SIMPLICITY

CLARITY

VOLATILITY

UNCERTAINTY

COMPLEXITY

AMBIGUITY

OLD WORLD

COMFORT DISCOMFORT

THE TRANSITION

NEW WORLD


1

2

3

nobody likes it

people disengage from it

organisations aren’t structured for it

THE 3 PROBLEMS WITH VUCA




OBJECTIVE

SWOT & Key Issues

STRATEGY

PLANS

BUDGETS

key performance indicators

LAUNCH

external analysis internal analysis

forecast & gap analysis

key success factors


“It’s a good job”

“It pays the bills”

“I HATE this place”

SOUNDS LIKE

ENGAGED

DISENGAGED

DESTRUCTIVE

THE ENGAGEMENT SPECTRUM

30%

50%

20%

GALLUP SURVEY 2013:


“I was BORN to do this job”

“I LOVE this job”

“It’s a good job”

“It pays the bills”

“I HATE this place”

CELEBRATE THESE

MAXIMISE THESE

NORMALISE THESE

MINIMISE THESE

GET RID OF THESE

DESTINY

INSPIRED

SOUNDS LIKE

ENGAGED

DISENGAGED

DESTRUCTIVE

REQUIRED ACTION

THE ENGAGEMENT SPECTRUM


expedition style


iridium

alpine style


alpine style


DRIVE / MOTIVATION

OPENNESS / CURIOSITY

FLEXIBILITY / ADAPTABILITY

THE EXPLORER’S MINDSET MODEL


DO KNOW

BE

- sense making - decision making - getting critical

- strength - weakness - risk tolerance

- open (growth mindset) - learning from failure - non-alpha male

missionautonomy

VISION

engagementmastery resilience & grit

purpose


THE ALPINE STYLE ORGANISATION

1

2

3

sense make

decision make

get critical

3 DO’S


COMFORT

CREATIVITY

ImagineSee

Show

Act

Look

SENSE MAKE


3 x 4 MATRIX

VOLATILE

UNCERTAIN

COMPLEX

AMBIGUOUS

PEOPLE PLACES TECHNOLOGY


Daniel Kahneman

Thinking Fast and Slow


FAST THINKING AND SLOW THINKING

slow thinking

fast thinking

Complete the phrase “salt and…”

Whistle a tune while you are driving

Answer:1 + 1 = ?

Solve a complex riddle

Give someone else directions while you are driving

Understand the ideas within this slide


FULL SPECTRUM DECISION MAKING

EMOTIONAL SUB- CONSCIOUS

RATIONAL

slow thinking

fast thinking


CRITICAL

UNCRITICAL

GET ALONGDON’TGET ALONG

Old World

New World

GET CRITICAL (TEAM BUILDING)


STABILITY

CERTAINTY

SIMPLICITY

CLARITY

VOLATILITY

UNCERTAINTY

COMPLEXITY

AMBIGUITY

OLD WORLD

COMFORT DISCOMFORT

THE TRANSITION

NEW WORLD



If you liked the ideas and concepts in this presentation, send an email to [email protected] to receive a fortnightly piece Pat writes about all things

VUCA. Subscribers have said nice things about it, such as “this is rather good!”


www.whatisvuca.com


Light and Fast will be released by Wiley on 1st March 2016.

Please email [email protected] if you’d like to pre-order a copy.

slow thinking

White Papers

Pat will release a new white paper based on this presentation and including a few additional ideas and models in a few week’s time.

Please email [email protected] if you’d like to receive a copy.

Documents

Light and fast a blueprint for organisations handout