Lifecare TimesM O N T H LY

N E W S L E T T E R

I n s p i r e d b y Yo u !02

February 1st was a big day for Lifecare Oklahoma Personal Services. They’ve now committed to using HealthWyse, full time. HealthWyse is our new clinical and financial software, and our other areas in Hospice, Home Health and Shawnee offices will be following suit shortly.

HealthWyse offers round the clock web-access to our nurses and ensures patient data remains secure. Like Lifecare, HealthWyse is a company, focused on continuous improvement. Switching to their services and will help us be ready to advance with future technology and be more adaptable to changes in the industry.

Kourtney Scism who handles Admissions for Lifecare Oklahoma Personal Services feels the new software is, “much easier to use… for instance it even reminds me to ask patients if they have pets so, I can give the nurses a heads up on that.”

For Scism, the transition has been simple so far, she says, “everything that I’ve done, I’ve actually caught on pretty quickly because it’s so easy to use.” This new system actually helps prevent you from making mistakes and for admissions

referrals it already, “cuts the time in half, to actually getting a start of care going.”

Healthwyse has helped Sara Hoey, as well to, “easily see everything that is unassigned” when working on scheduling. HelathWyse offers on call availability for people out in the field which makes it a lot more efficient at being able to allow information to become more accessible to everyone involved. Sara also pointed out that you don’t have to call to see if a nurse has checked in with a patient she is now able to see that through HealthWyse without interrupting nurses who are meeting with patients.

There have been some bumps along the way and learning any new software can seem daunting Lifecare Oklahoma is already seeing some great results in the Personal Services area and our other departments will soon see its advantages as they follow suit.

HealthWyse Upcoming Schedule: Shawnee Home Health March 1st Norman Home Health May 1st Norman Hospice June 1st

in this issueAddy Awards P.2

Spot l ight : D iane P.3

Upcoming Events P.4

Gatcha Gems

Catrina Tassinari, Darla Skelly & Julia Stewart – - “All the girls have been wonderful. If there is a problem, they always come up with a solution. Darla came for a visit and dad was eating lunch, so she sat and talked while he finished. The little thing like that is what we love.”-- Daughter of a Hospice patient. 1/25/2013

Darcy Slaughter – “She works so hard for me and does a great job. Can’t believe she gets to work for me, this is the way Health Care should be done.” -- Hospice patient. 2/8/2013

Elizabeth Dawson– “Is a fabulous employee, took very good care of me. Thank you for sending her to me”-- Daughter of an Hospice patient. 2/8/2013

At Lifecare Oklahoma we’ve been working with Third Degree Advertising the last year and they’ve been doing an outstanding job with our campaign. Last month at the Oklahoma City Advertising Federation award ceremony Third Degree Advertising won several awards at the “Addy’s” for the wonderful work they’ve been doing for Lifecare Oklahoma.Third Degree has found that “Lifecare patients were overwhelmingly positive about their experiences. The nurses consistently go beyond providing basic services and become like family; they truly care about the people they help. At its core, the Lifecare brand could be characterized as a knowledgeable expert with genuine integrity who always goes the extra mile with care and compassion. We determined a testimonial-based approach would be the

most effective way to share this story and position Lifecare as the best choice in their market.” (Taken from Third Degree‘s w e b s i t e )Third Degree has used interviews with

Lifecare nurses, patients and of course Karen Valhberg to help give identity to the name Lifecare. They’ve used personal imagery and experiences throughout our advertising campaign and that has brought them 5 awards.

PUBLICATION DESIGN

BOOK DESIGNADDY® Award for Lifecare Oklahoma – Culture Book

CONSUMER LOCALSilver Award Lifecare Oklahoma - Brand Campaign

AUDIO/VISUAL PRESENTATIONSilver Award Lifecare Oklahoma – Brand Video

VIDEO BRANDED CONTENT MORE THAN 60 SECONDSSilver Award Lifecare Oklahoma - “Our Excellence Is Inspired By You” Brand Video

LOCAL (ONE DMA) :30Bronze Award: Lifecare Oklahoma - Hospice TV

Credits: Casey Twenter, Creative Director; Brett Grimes, Senior Art Director; SteveJones, Director; Katelyn Turnbull, Account Executive; Mickie Lara, Senior Account Planner; Kriste Day, Media Planner

AND THE AWARD GOES TO:LIFECARE OKLAHOMA’S ADVERTISING

AGENCY THIRD DEGREE.

“At its core, the Lifecare brand could be characterized as a knowledgeable expert with genuine integrity”

JOIN USNOW ON OUR FACEBOOKEMPLOYEE PAGE

Are you on Facebook? Well Lifecare Oklahoma has an employee page you can connect with. The Employee page allows us to share valuable information with you fast. You can connect by searching for “Lifecare Oklahoma Employee” on Facebook and than request to be added to the page. Once you’ve been approved you will see Lifecare Oklahoma under the “pages” section of your profile.

JOIN USNOW ON LINKEDIN

Are you LinkedIn? Well now Lifecare Oklahoma is! Please feel free to connect with us on LinkedIn by: following us, giving a recommen-dation or sending an Inmail. We look forward to hearing from you!

If you take a look at the Employee Recognition board at Lifecare Oklahoma in Norman you’ll see one name coming up again and again and that’s Diane Elledge Hospice LPN. A recent son of a Hospice patient described Elledge as one of the people that “always went the extra mile.” Elledge consistently gets the kind of feedback we try to embrace at Lifecare Oklahoma. After raising two children while doing jobs like working on a Braum’s dairy farm, her daughter encouraged her to get into the health field. She did some work as a home health aide and really enjoyed it so she decided to go to LPN school. She originally had second thoughts about going back to school at her age but with her daughter’s encouragement she decided to take the leap and has never regretted it. Elledge is always happiest when working with people.

She encourages others to, “Be patient. It is a very rewarding field, spiritually rewarding, not everyone can do hospice, there has to be a certain level of maturity that goes with hospice and a dedication and a laid back-ness at the same time that comes with hospice. Nursing never stops. Patients need to know they can call you. You want them to know that you’re truly available for them even if they just need to talk for their emotional support whenever they need it.” Elledge really feels that her time working as a Hospice LPN for Lifecare Oklahoma has helped her to, “learn more about living -- from the dying than anything else.” Elledge loves being able to help families and their loved ones. Pam

Campell says “Diane did an excellent job taking care of my father and my family when he was on hospice.”Diane has seven lovely Grandchildren. She sees her daughter’s two children every week. She’s a family first, career second person and just enjoys spending her free-time being a top notch

Grandma. For Diane, every day is spent caring for others. “I’m happiest when I’m with people” Diane says.

SPOTLIGHT:Diane ElledgeON HOW HELPING

OTHERS HAS ITS

OWN REWARDS .

“Nursing never stops. Patients need to know they can call you. You

want them to know that you’re truly available for

them even if they just need to talk.”

www.LIFECAREOK.com

2411 Springer DriveNorman, OK 73069

2102 N. Kickapoo Ave. Suite BShawnee, OK 74804

OUR EXCELLENCE IS INSPIRED BY YOU

UPCOMING EVENTS

• Healthy Business Exercise ClassesEvery Tuesday and every Thursday from 5:15 – 6:00 is a cardio routine

class led by a certified instructor from the YMCA. Classes are available to

all employees.

• Heartwalk Team for Lifecare OklahomaSign up now for LIfecare Oklahoma’s Heartwalk Team, the funds and awareness

raised will help support the American Heart Association. The walk is April 20,

2013 and kicks of at the Chickasaw Bricktown Ballpark

• American Red Cross Month

• Doctor’s Day March 30th

Wellness Winners. February 15th Lifecare Oklahoma treated the Wellness winners to a five star night out on the town complete with limo ride. Look for more information on our next Wellness Contest coming soon!

LIFECARE Issue 02 MAR 2013

Gatcha Gems

Wanda Smith, and Molly Ross- “Wanda and Molly are awesome. They have been lifesavers; we can’t say enough good things about them. (the patient) looks forward to them coming.”-- Home Health patient’s wife, 02/12/2013

Cody Rodriquez – “Provides great customer service to our patients. I enjoy working with him and appreciate his attention to detail” Registered Nurse at OU Medical Edmond Wound Care Clinic. 2/23/2013